2011 12-07 esg nasjonale felleskomponenter en
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Transcript of 2011 12-07 esg nasjonale felleskomponenter en
Governance of common e-Government components
Highlights from an ongoing process in Norway
Ellen Strålberg, assistent director general
Department for ICT-governance and coordination
Agency for Public Management and eGovernment (Difi)
The Soria Moria Declaration:Revitalisation of the public sector shall be done through better use of technology
Objectives:better services for the citizens
make the public sector more efficient
The Government policy: digital first choice
Dato Direktoratet for forvaltning og IKT
A vision of a modern digital public sector
“My objective is that we should be able to do most things digital in the future.
The government's goal is digital first choice. This means that communication with the public that today is performed by paper mail, telephone or in person, in the future as far as possible should be done digitally, it will say on the Internet.
Today you receive a paper invoice automatically. If you want an e-invoice, you must explicitly ask for it. Many government agencies do not give us the opportunity. The point of the digital first choice is to facilitate the opposite: The digital communication with the public shall be the automatic first choice – and if you do not want digital communication, you must explicitly ask for it.”
Rigmor Aasrud, Minister of Government Administration and Reform
Dato Direktoratet for forvaltning og IKT
Two reports to the Storting outlines importantprinciples for the reform of Governmental agencies
Report no. 17:The development of common IT components is one of three main principles
Report no. 19:lists six overarching goals for public administration, amongst theese are:
Good total use of resources
Clear areas of responsibility
Coordination and good leadership
Dato Direktoratet for forvaltning og IKT
Definition of common components
Components (or building blocks)delimited parts of an IT solution
may include software, hardware, databases etc
may comprise a number of building blocks
Common components Components in IT solutions that can be jointly used or reused in several IT solutions within the public sector.
Common "building blocks" that allow the development of electronic services.
Common components serve cross-sectoral needs, but the responsibility is located in one Ministry/agency
An efficient public administration requires that public agencies use common components
That means common components have to serve cross-sectoral needs
The responsibility for common components is placed in several Ministries
That means they have responsibilities for cross-sectoral goals and tasks.
Dato Direktoratet for forvaltning og IKT
What is the situation now?Reaching cross-sectoral goals in the public sector is challenging
The Ministries tend to be represented as silos with a weak horizontal coordination.
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Some common components are of particular importance
According to 4 criteria:1. A state agency is responsible for
managing the component.
2. The component meets a need across many sectors and/or administrative tiers.
3. The component is central to the existing and planned electronic services of a number of public agencies.
4. It has great socio-economic significance.
Difi recommends 5 common components
The Central Coordinating Register for Legal Entities (basic information about legal entities)
National Population Register (basic information about persons)
The New Cadastre (basic information about property)
Altinn (-components)
Common infrastructure for eID in the public sector
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1. Standardisation of the management role and a clear national responsibility
The quality and trustworthiness of the national com mon components are critical to the all the agencies
This requires trust between the manager of the common componen ts and the service owners with regard to the functionality, availability, and term s of use
We propose the following measures:• Acceptance of the cross-
sectoral responsibility • Establish common
mandatory principles for the management of national common components
2. Financing of cross-sectoral tasks
Challenges today:
costs and benefits are not linked
benefits may accrue significantly later
state budget processes are unable to handle the need to invest in order to realise benefits at a later date or in other sectors and agencies.
We propose the following measures:
Financing of national common components must be ear-marked so that the finan cing promotes the desired service development
Development of a cost-distribution key at the Ministry level for national common components.
3. Coherent prioritisation in a consensus-based committee structure
minister
FAD
Fornyings-minister
Stats-minister
Finans-minister minister
FIN NHD HOD AD
Difi Skattedir. Brreg Helsedir. NAV
Etats-styrere
(eksempel)
Virksom-heter
(eksempel)
minisminister
Forpliktende konsensusfremmende fora Kun den øverste eksisterer i dag med tverrsektorielt helhetsansvar
Xx-dep
Xx
Departements-utvalget
Strategisk topplederutvalg
IT-samordnings-linjen
Behov for tydelig forpliktende konsensusstyring på flere nivå for å få samordnet it-styring og helhetlig fokus på formål
Regjerings-konferansen
4. Increased pressure on line management
Still, the most important challenge in reaching the actual objectives of the components will remain:
New and better electronic services to residents and businesses from all public agencies
We propose the following measures:Develop guides for managers in how to reform the agencies and improve efficiency using IT and common components.Develop and implement a competency and net work programme for departmental managers in the Ministries, focused on how IT can ensure reformation and regeneration, efficiency improvements and benefit realisations in the agencies.Develop and implement a competence and net work programme for strategic and tactical senior managers in the agencies.
Next step?
The report is sent to the Ministry of Government Administration and Reform.
They have sent it on a broad hearing and is now processing the responses.
A general comment is that the report makes an important contribution to shed light on what an increased cooperation on national common components provide concering opportunities and challenges.
Dato Direktoratet for forvaltning og IKT