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    The Risk of Using Risk Matrix in

    Assessing Safety Risk

    Joint Seminar of HKARMS, HKIE-MMNC,CILTHK, and IMechE

    16 November 2010

    Vincent Ho

    HAKRMSSafety Engineering Lecture Series 2.2

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    HKARMS

    Skepticism

    In defense of using some popular methods for safety and decisionanalysis, you may have heard (or said) the following:

    ur me o s s rucure an orma

    It helps us build consensus

    It can be done quickly and within budget. Its easily understood by senior management

    Its a proven method (proven meaning somebody else did it

    This is the best (or only practical) tool we have used

    If someone can be an expert of a risk analysis method after a one-

    33

    33

    ,

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    HKARMS

    Takeaways

    Risk management methods vary widely among industries but the mostpopular risk assessment methods are/may be the least effective

    There is a strong placebo effect in analysis - even a completelyineffective method would feel like it worked, particular when it is easyto maste

    Even in organizations with extensive performance metrics, one of themost important measures is almost always ignored the effectiveness

    We will not complete a risk assessment of using risk matrix

    44

    ong u ope s a w s mua e your n ng n e

    effectiveness of using risk matrix and the associated risks

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    HKARMS

    Topics to be Covered

    Understanding Risk

    Background of the Risk Matrix Application

    Issues in Using Risk Matrices

    55Power Point will be available at www.hkarms.org

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Definitions of Risk

    SafeguardsHazardRisk=

    Risk is never zero by increasing safeguards, as long as hazard is present

    Conceptually good but difficult to use in assessing risk

    eConsequencxikelihoodLRisk=

    Classical, most popular but most misleading More useful in hazard analyses

    77

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    HKARMSHKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Definitions of Risk

    eConsequencyUncertaintRisk =

    potential situation or event

    Without uncertainty or damage, there is no risk n or er o ave a rs s ua on, o eemens mus e presen

    Anybody can guess extent of damage/Consequence but withdifferent levels of uncertainties

    99 This definition has been my favorite

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Definitions of Risk

    From ISO 31000:2009Risk Management Principles and Guidelineson Implementation; ISO 73: Risk Management - Vocabulary

    Published as a standard on the 13th of November 2009 for the

    implementation of risk managements s e ne as e e ec o uncertaintyon o ec ves

    to be applicable and adaptable for "any public, private orcommunity enterprise, association, group or individual."

    1010

    How often does your risk management systemmention the word uncertainty?

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    HKARMSHKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Sources of Uncertainties

    Stochastic uncertainties, parameter uncertainties, modelinguncertainties

    No access to the whole truth (e.g., failure rates, consequence)

    Impossible to explicitly specify all conditions

    Inade uate or incorrect information on conditions

    Inconsistent interpretation and classification of events

    Lack of success data (for number of demands and

    Limited data sample size; realised risk and unrealised risk

    Imperfect mathematical and computer modelling of reality

    1111

    In probabilistic (or quantitative) risk assessments,uncertainty is measured by level of belief; i.e., probability

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    HKARMSHKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Quantitative Definition of Risk

    In general, risk is used to answer: What can go wrong?

    a are e amage e ecs How likely is it that this will happen?

    What are the uncertainties? Thus, risk can be thought to be consisting

    of four elements: Scenarios or accident sequences

    Safety System 3

    Consequence Likelihood Uncertainties

    Bad Thing

    1212

    Safety System 2

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Use of Probabilities in Risk Assessments

    In a QRA, we know what theConsequences (damage effects)IE Safety Sys1 Sys 2 Sys 3

    BAD THING

    .01/YR

    SAFE

    SAFE.1

    we want to know the Likelihood of

    these contributing factors

    UNSAFE STATE

    Sys 1

    SAFE

    FAIL

    ..5

    .1

    ,

    accident sequences using event

    tress and fault trees, then apply

    Failure

    Valve OperatorFailure

    Pump

    0.5

    SELS2.3

    reaching end states by each

    accident sequence Test &Maintenance

    Failure toStart or STBYFailure Rate

    Failureto Run

    0.1 0.10.3

    1313

    0.10.10.1

    Total Risk is the sum of all paths leading to Unsafe State

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    HKARMSHKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Quantitative Definition of Risk

    Scenario Likelihood Consequence

    s1

    s2

    L1

    L2

    C1

    C2

    s3

    L3

    C3

    s

    L

    C

    Risk = {}

    For each Si, Riski = Li x Ci

    1414

    Total risk of the system is R =i Li x Ci

    L is expressed by probability of frequency in handling uncertainties

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    Background of the Risk Matrix

    Application

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    The Beginning of The Risk Matrix Era

    The arm race in the 1950s and 1960sgenerated a large number of systems that

    operate

    A System Safety Program grew out of the

    improve safety and system survivability

    This proactive system-level approach

    replaced the reactive, fly-fix-fly approach

    1962: System Safety Engineering for the Development of Air Force

    1616

    Ballistic Missiles

    1969: MIL-STD-882A, System Safety Program Requirements (882Dis now being revised)

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    HKARMSHKARMS

    Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    - -System Safety Program Requirements

    To achieve acceptable risk through a systematic approach ofhazard analyses, risk assessments, and risk management

    The Mid-Std-882 series have introduced

    RAMS criteria for system design hazard analysis tools

    Hazard logging system

    Documentation to satisfy approval authority

    1717

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    HKARMSHKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Hazard Evaluation

    The complexity of ahazardanalysis depends on the scope,application and industry

    MIL-STD-882 suggests the use of worksheets with look up table or riskmatrices to characterise the risk impact of hazards in terms of the

    likelihoodand consequence mainly as preliminary screening analysis The application of the worksheet/ risk matrix approach to evaluate

    hazards has since become very popular in almost everywhereincludin safet anal sis terrorism risk anal sis roect risk

    management, traffic safety, climate impact, ERM, etc.

    1818

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Worksheet Method

    For qualitative screening purposes or rank-ordering of hazard scenarios

    Each row is one hazard scenario (almost an accident sequence!) that givesone unique set of likelihood/ consequence /risk, which are then expressed as

    ns or casses

    Information contained must be adequate and concise different analysts

    should be able to arrive the same set of likelihood/consequence/risk classes,,

    1919 Strictly speaking, a worksheet type analysis isa Hazard Analysis, not a Risk Analysis

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    HKARMS

    Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    , ,Consequence

    Contract No:

    System:

    Subsystem:Hazard Analysis Work Sheet

    Prepared by: Date:

    Reviewed by: Date:

    Authorised by: Date:

    Ref

    No.

    Hazard Scenario

    Description/

    Consequence

    Op.

    Mode

    Existing

    Safeguard/

    Control Measure

    Risk Impact Proposed Mitigation

    Measures/Control

    Residual

    Impact Comment/

    ResolutionStatus Responsibility

    Days

    Remained

    OpenC L R U C L R U

    LikelihoodConsequence

    RISK ClassRISK Class

    2020 Need look up tables to quickly look up the relationship

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Risk Matrix Defines Your Risk Appetite

    H

    MH

    ih

    ood

    MLLikel

    L

    2222ImpactConsequence

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    HKARMS

    Large Appetite for Risk Plan for All Extreme Risks

    Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    quence

    quence

    asingC

    ons

    asingC

    ons

    High Risk

    Increasing Likelihood Increasing LikelihoodIncr

    Incr e um

    Lows verse

    ence

    Negligibleence

    ing

    Conse

    q

    ing

    Conse

    q

    2323 Increasing Likelihood Increasing LikelihoodIncrea

    Increa

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Application in Risk Control

    nce

    se

    que

    gCon

    Hazard Scenario

    reasin

    2424 Increasing LikelihoodIn

    c

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Demonstrate Reduction in Risk Ranking

    Original RiskPossible Residual Risk

    nce

    Risk Controlse

    que

    r n c p e sRisk EliminationRisk Avoidanceg

    Con

    Risk TransferRisk Reduction r

    easin

    2525 25

    Increasing LikelihoodIn

    c

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    HKARMSHKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Pattern of Your Risk Profile

    Does your Risk Map look more like oneof these charts?

    Clustering or equally-spread risk

    mapping means that the risk matrixe

    Risk profile changes as safety and riskmanagement program mature, why noton

    sequen

    your risk matrix?

    2626 Likelihood

    updated its risk matrix?

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    MIL-STD-882 Mishap Severity Categories

    2929

    U d t di Ri k

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    MIL-STD-882 Mishap Mishap Probability Levels

    3030

    UnderstandingRisk

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    HKARMS

    Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    - -Values

    -Based

    3131

    UnderstandingRisk

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    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Typical Risk Matrix

    ConsequenceLikelihood

    Insignificant1

    Minor2

    Moderate3

    Major4

    Catastrophic5

    Almost Certain A S

    Likely BM S S H H

    Moderate CL M S H H

    Unlikely DL L M S H

    = -

    Rare E L L M S S

    3232

    S = Significant risk - senior management attention needed

    M = Moderate risk - management responsibility must be specifiedL = Low risk - manage by routine procedures

    Action-Based

    UnderstandingRisk

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    HKARMSHKARMS Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Typical Risk Matrix

    Priority-Based

    3333

    UnderstandingRisk

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    HKARMSHKARMS

    Consequences

    Understanding Risk

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Likelihood Severe

    (1)

    Major

    (2)

    Medium

    (3)

    Minor

    (4)

    Negligibl

    e

    (5)

    certain

    (A)

    Likely

    (B)H H M M L

    Possible

    (C)H M M L L

    Unlikely M M L L T

    Rare

    (E)M L L T T

    E Extreme risk Immediate action required; this level of risk needs detailed research and

    planning by senior management.H High risk Action plan is required as soon as practicable by senior management.

    M Moderate risk Action plan is required by Area/Department Manager within reasonable timeHybrid

    3434

    L Low risk Managed by routine procedures and employees under supervision.

    T Trivial risk Unlikely to need specific application of resources.

    THERE IS NO STANDARD RISK MATRIX

    Understanding Risk

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    HKARMSHKARMSg

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Risk Matrix using Scores

    3535

    This type of scoring matrix allows adding up

    of hazard risks

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    Issues in Using Risk Matrices

    (What Can Go Wrong?)

    Understanding Risk

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    HKARMS

    Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Quantitative Input

    Conse uenceEqv Fatality 0 0.005 0.07 1 15

    C1 C2 C3 C4 C5

    Freq 0.00 0.02 0.26 3.87 38.73F1 31.62 0.05 0.59 8.37 122.38 1224.75

    F2 3.16 5.00E-03 0.06 0.84 12.24 122.48

    F3 0.32 5.00E-04 5.92E-03 0.08 1.22 12.25lihood

    . - . - . - . - . .

    F5 3.16E-03 5.00E-06 5.92E-05 8.37E-04 0.012 0.12F6 3.16E-04 5.00E-07 5.92E-06 8.37E-05 1.22E-03 0.012

    F7 0.00 5.00E-08 5.92E-07 8.37E-06 1.22E-04 1.22E-03

    Like

    3737

    Is the design of your risk matrix based on

    Risk Acceptability Limits?

    HKARMSHKARMS Understanding Risk

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    HKARMSHKARMS Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Issues in Designing Risk Matrix

    Infer Risk and

    Value Equivalence

    3838

    HKARMS Understanding Risk

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    HKARMS Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    MIL-STD-882 Mishap Severity Categories

    Introducing value of l ife,

    or cost of preventing

    , .

    3939

    HKARMSHKARMS Understanding Risk

    B k d f th Ri kM t i

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    HKARMSHKARMS Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Issues in Designing Risk Matrix

    Level Descriptor Description

    1 Insignificant Superficial injury/illness, no treatment or first aidonly, low financial loss (less than $5k), requires no

    .

    2 Minor Medically treated injury/illness, medium financial loss($5k to $50k). Short term environmental damage &

    minor remediation.3 Moderate LTI, no permanent impairment, 20 shi fts lost, major financial loss ($100k -$500k),Long term environmental impact & majorremediation.

    5 Catastro hic Fatalit toxic release off -site with detrimental effectAre these values scalable?

    4040

    huge financial loss (More than $500k), long termenvironmental damage & major remediation

    For OSH use, not suitable for systems involving mass public

    HKARMS Understanding Risk

    Backgroundof theRiskMatrix

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    HKARMS Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Issues in Designing Risk Matrix

    4141 Some typical mistakes

    HKARMSHKARMS Understanding Risk

    Backgroundof theRiskMatrix

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    HKARMSHKARMS Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Issues in Designing Risk Matrix

    Are these values scalable?

    4242 BE CAREFUL WHEN DESIGNING A RISK MATRIX

    HKARMSHKARMS Understanding Risk

    Backgroundof theRiskMatrix

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    HKARMSHKARMS Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    (Bad) Example of Using Risk Matrix

    Hazard Consequence Prob Severity Risk

    Class

    Pump Room fire Both pumps fail Med High A

    Severity

    Probability Low Med Hi h

    Low D C B

    Medium C B A

    High B A A

    4343

    Pump fire is medium probability in this facility

    Losing both redundant pumps will lead to plant damage

    HKARMSHKARMS Understanding Risk

    Backgroundof theRiskMatrix

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    HKARMSHKARMS Background of the Risk MatrixApplication

    Types of Risk Matrices

    Issues in Using Risk Matrices

    (Bad) Example of Using Risk Matrix

    Med Low C

    Hazard Consequence Prob Severity Risk

    Class

    Pump A on fire Pump A damaged

    Severity

    Probability Low Med HighLow D C B

    Medium C B A

    -

    High B A A

    4444

    (scenarios or rows in worksheet) with a lower risk for each sub-item

    MIS-USE CAN CREATE FALSE SENSE OF SAFETY

    HKARMSHKARMS

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    HKARMSHKARMS

    Advantages of Worksheet/Risk Matrix

    Hmmm, this is a RiskClass B hazard. RiskAnalysis is so easy!!!

    Everybody has done at least one

    , Detailed analyses not required Good for compliance check and ensure consideration of

    Useful in evaluating a large number of alternatives withobvious differential risks

    4545

    HKARMS

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    Disadvantages of Worksheet/Risk Matrix

    Results can be inconsistent between users Difficult to verify assumptions and results

    Difficult to identify common mode failures,system interactions, cascaded failures,

    complex situation, etc. Cannot compare alternatives in same risk

    class

    Cannot yield the total risk of a hazard, let

    alone for a system Can easily become paper safety and give a false sense of safety/security

    4646

    DO NOT TREAT WORKSHEET/RISK MATRIX ANALYSIS AS

    THE END GAME

    HKARMSHKARMS

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    Management Process

    What can go wrong? (Issues, how, ) What are the damage effects?

    What are the uncertainties?

    4747

    HKARMSHKARMS Understanding Risk

    Background of the Risk MatrixA li i

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    Application

    Types of Risk Matrices

    Issues in Using Risk Matrices

    What's Wrong with Risk Matrices?

    Source: What's Wrong with Risk Matrices? T. Cox, Risk Analysis Vol 28, suggests the

    following problems making risk matrix unsuitable to correctly assess risks: Poor Resolution. Typical risk matrices can correctly and unambiguously compare only a

    small fraction (e.g., less than 10%) of randomly selected pairs of hazards. They can assignidentical ratings to quantitatively very different risks (range compression)

    Errors. Risk matrices can mistakenly assign higher/lower qualitative ratings toquan a vey sma er arger rs s. or r s s w nega vey correae requences anseverities, they can be worse than useless, leading to worse-than-random decisions

    Suboptimal Resource Allocation. Effective allocation of resources to risk-reducing

    Ambiguous Inputs and Outputs. Categorizations of severity cannot be madeobjectively for uncertain consequences. Inputs to risk matrices (e.g., frequency and severitycategorizations) and resulting outputs (i.e., risk ratings) require subjective interpretation, and

    4848

    different users may obtain opposite ratings of the same quantitative risks. These limitationssuggest that risk matrices should be used with caution, and only with careful explanations of

    embedded judgments. Lock-on effect

    HKARMS Understanding Risk

    Background of the Risk MatrixA li ti

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    Application

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Evidence of Effective Risk Management

    Source: The Failure of Risk Management: Why It's Broken and How to Fix It

    Douglas Hubbard suggests :

    an empirical science it arises from experience

    Employing quantitative modelling techniques to model risks

    quantifying risks

    Models should be built iteratively, testing each assumption against observation

    o yng or rs managemen o e gven approprae vs y n organsa ons

    Creating an organisation-wide approach to managing risks. This ensures thatorganisations will tackle the most important risks first, and that its risk

    4949

    managemen u ge w e spen n e mos e ec ve way

    HKARMS Understanding Risk

    Background of the Risk MatrixApplication

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    Application

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Evidence of Effective Risk Management

    a s cs ase on arge sampes e use o s epen s on e ava a y o sorca orother data that is similar to the situation at hand

    Direct evidence this is where the risk management technique actually finds some problem

    Component testing even if one isnt able to test the method end-to-end, it may be possible totest specific components that make up the method. For example, it may be possible to validate

    the risk matrix with known accidents or situations Check of completeness organisations need to ensure that their risk management methods

    cover the entire spectrum of risks, else theres a danger that mitigating one risk may increasethe probability of another

    nerna compeeness covern a par s o e or ansa on

    External completeness covering all external entities that the organisation interacts with

    Historical completeness this involves covering worst case scenarios and historical data

    5050

    occur together; those that may lead to common-mode failure discussed earlier.

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    Whether risk matrix is friend or a foe depends on.

    it well or you might be better off without it

    51

    End

    HKARMSHKARMS Understanding Risk

    Background of the Risk MatrixApplication

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    Application

    Types of Risk Matrices

    Issues in Using Risk Matrices

    Scoring Behavior & Error

    Source: Problems with scoring methods and ordinal scales in risk assessment

    Evan Hubbard suggests : Popular weighted scores add error to unaided human judgment - even if scales

    are we e ne - y n ro ucng an ex reme roun ng error . ox

    The use of scales simply obscures (doesnt alleviate) the lack of information andpotential disagreements - it creates an illusion of communication (D. Budescu)

    scale. Two scales that each define a 1 in the same way (e.g. 1=impact lessthan $1M), will elicit different responses for a 1 depending on how many otherchoices there are (C. Fox)

    The anchoring effect means even the random order of assessments has an effecton judgments

    5252

    Scoring methods are usually simple, but

    our behavior in using them is not