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2009 ALA/CONUS Store Director’s

ConferencePhoenix, AZ

CSM Victor GarciaCSM Victor GarciaSenior Enlisted AdvisorSenior Enlisted Advisor

July 9, 2009July 9, 2009

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• Guard & Reserve

• Sanitation

• Safety

• Security

• Food Recalls

• IG Inspections

• Senior Enlisted Managers

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• Taking the benefit to all our service members• Very important to our Service member and their families• Outstanding effort by all involved

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• A clean, pleasant store is Article II of the “DeCA Customer Bill of Rights”

• Overall clean appearance is first impression on customers – They deserve it

• Areas with big “payoffs” are floors, shelves, display counters, restrooms

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• Safety is everyone’s job

• Employees and customers benefit

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• Security is everyone’s job – Do your part• Following measures adds up to secure place to work and shop• Adds to the security of the patrons with a safe place to shop

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• Fresh, high quality merchandise is Article III of the DeCA Customer Bill of Rights

• Military mission requires safe food source – that’s the commissary

• Doing a great job during an abnormally active period

• DeCA Recognized by FDA for being “the model” for grocery retailers

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• Inspect what you expect• Keep standards high• Inspector General is there to help you• Compliance to DeCA’s high standards sets us apart from our civilian counterparts

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CMSgt Larry FulliloveDeCA East

SGM Linda K. RickerDeCA Europe

MCPO Joe L. ValdezDeCA West

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