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Infoman GmbH | Seite 1

E-Learning in Automotive IndustryISO Open Forum SC36, Stuttgart, 5 September 2008

Dr.-Ing. Friedemann Reim,Geschftsleitung

reim@infoman.dewww.infoman-systeme.de

Infoman | Erstellt von Friedemann Reim | Seite 2

Infomans Background:Production Integrated Learning

Standardize training as anactivity within production processes

Optimize processes using theworkers know how

Precisely targeted - sustainableskill improvement

IT-based on the shop floor

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Infoman | Erstellt von Friedemann Reim

E-Learning in Automotive Industry:Our Assumptions for the next few Minutes

Target group in automotive industry:

Shop floor personnel

Machine operators

Maintenance technicians

Two-thirds of the job-related learning is done at the workplaceanyway

So let us focus on those two-thirds.That is where a major impact can be expected in automotive production !

Infoman | Erstellt von Friedemann Reim

What Management would like to seeat the shop floor

Self-optimizing knowledge management frequently

based on real-time simulationNo waste in training and just-in-time

For Factory Coordination

Self-learning operators,Learn in order to optimize manual operations

For the Operator

To be self-configuring, sensor-based and highly

integrated in production line

For the Machine

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Infoman | Erstellt von Friedemann Reim

Learning !?? When ? What ?

The Machine Operator Scenario

Machine 1 Machine 2

Machine 3

Infoman | Erstellt von Friedemann Reim

Seminars and classroom concepts are not the solution

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Infoman | Erstellt von Friedemann Reim

8 issues worth to keep in mind (1)

Content is micro or inshort fragments

Commonly 90 secondsup to 7 minutes

Issue 3:Cycle Times(Takt Cycles)

The OEM buys contentand modifies it for its ownpurpose (via learning)

Machine manufacturersserve as contentsuppliers during start ofproduction

Issue 4:Learning along thecontent supply chain

Learning becomes acollaborative effort

Learning from bestpractices (within thecompany) not from ateacher

Issue 2:Learning from otherplants

Learning elementsclosely related to processdescription

Inherently understood asoptimization of workprocesses.

Issue 1:Learning in the factory

Infoman | Erstellt von Friedemann Reim

8 issues worth to keep in mind (2)

Linking trained skills towork process / work steps

Qualification matrix asdefined in the companysproduction system

Issue 5:Learning success

Selective access.

Protection mechanisms.

Content is a competitive

asset and thus proprietary

Issue 6:

Content ownership

Quick and dirty ratherthan high quality

Ad hoc translationsattractive for knowledgesharing.

Issue 8:Language

Access rights restricted towork stations rather thanto entire line

Temporary loan personnelas well as joint ventures,cooperations becomeeven more important

Issue 7:Role concept