2008 ericsson buenos aires harvard
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Transcript of 2008 ericsson buenos aires harvard
Winning in the Converged Multimedia Landscape
Team Buenos AiresMarch 29, 2008
The Value Intersection:High Value Content meets User Generated
Content
Executive Summary• Convergence in mobile multimedia is inevitable.
However, a catalyst is required for operators and equipment makers to monetize services
• We propose Vodafone to become the glue that joins the disparate stakeholders together through securing high-value content rights for mobile distribution
• Ericsson will support Vodafone with optimized infrastructure, enhanced handsets, and value-added applications leveraging the social community while augmenting the content- thus delighting consumers
Doom and Gloom•Consumers and savvy web companies
will find ways to bypass the carrier and offer high value content on cell phones - relegating the carrier as a ‘dumb pipe’
•By coming late to the market with valuable content, the operator will have to compete with free
•The future of mobile media convergence is ours to lose
Evolve the Landscape
Vodafone will be the glue that brings these Vodafone will be the glue that brings these stakeholders together for a converged mobile stakeholders together for a converged mobile
multimedia experiencemultimedia experience
Operators
Content Providers
Equipment Makers
• Vodafone to spearhead licensing high-value content for distribution on a differentiated mobile content distribution network
• Ericsson to leverage this high-value content with specialized network infrastructure and augment it with value-added-services like tv chat, social networking, and other exciting applications
Operators
Content Providers
Equipment Makers
glue
Apple and the Digital Music Parallel
Apple was the catalyst that transformed digital Apple was the catalyst that transformed digital music from a free-for-all to a revenue generatormusic from a free-for-all to a revenue generator
Record Labels
Music Stores
Hardware
Makers
Record Labels
iTunes Music Store
iPod Hardwar
e
glue
# of Consumers Downloading Music Illegally
[millions of users]
Apple Introduces iTunes
Revenue for Record Labels
[$/song title]
Source: http://www.1115.org/2005/08/30/the-major-labels-vs-appleagain/ http://www.msnbc.msn.com/id/3860823/
Ericsson & Vodafone: Moving Forward Together
Strategic partnership between Ericsson and Strategic partnership between Ericsson and Vodafone allows for a better network, better Vodafone allows for a better network, better
content, and better service, all through a better content, and better service, all through a better user interfaceuser interface
Content AcquisitionAdvanced Network
DevelopmentHandset
Manufacturing
• Vodafone to take the lead role in licensing content; Ericsson to have a stake as a partner
• Leverage Vodafone’s global scale and Ericsson’s content management, Service Delivery Platforms (SDP), and Internet Payment Exchange (IPX)
• Provide content exclusively to Vodafone’s customers and increase $/customer and number of customers
• Ericsson’s advanced network equipment/ infrastructure to be developed collaboratively with Vodafone to ensure seamless delivery of content
• Exploit the intersections of high-value content and user-generation through unique applications
• Sony Ericsson handsets to lead device convergence and ensure an exceptional user experience
• Premium Sony Ericsson multimedia handset available to Vodafone subscribers only
Hybrid Business Model
Content Providers Often Win in Single-Revenue Models
National Football League (NFL)Howard Stern, Oprah & Friends Movie Studios
Advertising OnlySubscription Only Pay-Per-Use
Hybrid Revenue Model Will Help Operators and Network Providers Win
•Subscription model for service usage
•Per-use charge for specialized content accessibility
•Additional revenues from content-based advertising
Comparing the current ecosystem to the proposed model using Five Forces Analysis
Content Network Operator Handset
Bargaining Power of
Customers
Bargaining Power of Suppliers
Barriers to Entry
Threat of Substitution
Rivalry
Industry Impact
Creating Value through Convergence
By Vodafone licensing high-value content, and Ericsson
creating specialized
equipment and applications that
leverage this content- value will
be created; Primarily through
decreased customer
bargaining power combined with
increased barriers to entry
KeyIncreased Profitability
Same Profitability
Decreased Profitability
By offering great content with great interfaces, Vodafone will create a powerful value proposition to mobile customers
Value PropositionContent Providers
[Assumes] Exclusive agreements with Vodafone/Ericsson
Ericsson Network[Assumes] Great capability for mobile media
delivery
Vodafone[Assumes] Best mix of content, quality and
interface
Users[Assumes] Attracted to Vodafone high value content and
Sony Ericsson handsets
Sony Ericsson Handset[Assumes] Enhanced interface for mobile media &
servicesincluding social community integration
Exclusive Content Agreements
Investment in Ericsson network
equipment
Subscriber market share and spend growth
Content License Opportunities
Ericsson Deliverables
Ericsson to Develop Features and Deliver Content on Converged Handsets to Create an Exceptional User
Experience
The Latest Games and Applications
Social Networking Capabilities
High Quality Video Content
Instant Messenger
INSTANT MESSAGING:Jordan: Look those moves!Ajay: Whoa! I saw that!
We will create a competitive advantage by
harnessing user
generated content on
mobile phones with
professional content
Economic Framework
ARPU$45/month
Variable cost for a new
subscriber$30 per month
Contribution margin for additional
subscriber$15 per month
Churn1.5% per month
Time value of money1% per
month
Lifetime value of customer(r-
g)
Phone subsidies
Marketing
Subscriber acquisition cost($350)
Present value of a new subscriber$15/(.025)-$350
$250
We calculate the value of new subscriber at $250We calculate the value of new subscriber at $250
Mobile media will increase customer
value through
higher CM, lower
churn and lower SAC
The Difference in Winning and Losing in Mobile Media is
Roughly $13BVodafone global market share ~10%
New broadband subscribers by 2012
1B
Base case Vodafone broadband subscribers
100M
Vodafone broadband subscribers as mobile media ‘winner’
120M
Vodafone broadband subscribers as mobile media ‘loser’
80M
Subscribers from winning in mobile media
40M
Value per marginal subscriber $250
Loss if mobile media loser ($5B)
Value per marginal mobile media subscriber
$400
Gain if mobile media winner $8B
Value of winning in mobile media
$13B
Source: Subscription estimates from Ericsson internal data. Vodafone market share from Vodafone 10-k and analyst global estimates
Win/Lose Scenario
Win
Lose
+$8B
-$5B
In Conclusion• The opportunity to lead the mobile media
convergence is real and here today
•We propose Vodafone immediately invest in high-value content acquisition and network upgrades
• In turn, we (Ericsson) will invest in our media network infrastructure, software development of services, and handset technology through Sony Ericsson
Q&A Session
Ericsson services to help Vodafone• Charging and Mediation
• Ericsson Charging System 4.0 - Reduces OPEX, CAPEX, increases customer satisfaction through real time pricing and promotions
• Enriched Communication Products
• Ericsson Call Completion Applications 1.0
• Ericsson Messaging over IP 5.0
• Ericsson Mobile Internet Enabling Proxy 4.0
• Fast and secure Internet Browsing, Content adapted to fit most devices, URL-filtering, Scanning for viruses in MMS messages, browsing content and downloads, Notification services, Simplified handling of RSS feeds
• Media Products
• Ericsson Content Delivery Systems 3.0
• Personalized Greeting Service 1.0
• Service Management and Control
• Ericsson Automatic Device Configuration 3.0 - maximize experience by timely and accurate info, minimize time to market and drive service uptake to multimedia services
• Ericsson Intelligent Network Server 3.0 - Base for other network services by Ericsson
• Ericsson Mobile Positioning System 9.0