2005 ESRI International Users Conference and Telecom Summit€¦ · ESRI International Users...
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The Impact of Geography on Network Engineering 2005 ESRI International Users Conference and Telecom Summit Contact: Tom Counts Corporate Vice-President Geospatial Solutions 1-256-864-0400 [email protected]
Transcript of 2005 ESRI International Users Conference and Telecom Summit€¦ · ESRI International Users...
The Impact of Geography on Network Engineering 2005 ESRI International Users Conferenceand Telecom Summit
Contact:
Tom CountsCorporate Vice-PresidentGeospatial [email protected]
ESRI International Users Conference - 2005
ESRI, GIS, and the Impact on TelecommunicationsTRUE GIS !
– Geographic Information Systems– Coherent, Cohesive Data– Capable of Spanning the Enterprise– Capable of Scaling to 1000s of Users– Capable of Scaling to 1s of Users– Capable of Communicating to All Users– Capable of saving money and simplifying your business
ESRI International Users Conference - 2005
Never a Better Time
FTTx & MetroEthernet– VoIP, VOD, IPTV, IMS
WiFi & WiMAX3GSOX
Enterprise Services
PlanningEnv. Impact AnalysisDesignEngineering & Const.Outage Analysis and Emergency ResponseDispatch and MaintenanceWeb Services
Market Demands Industry Demands
ESRI International Users Conference - 2005
The Central Theme
Integration of True-GIS into core Telecom company support systems
– GIS is becoming an integral part of the business (network, customers, etc. all GIS-based)
– Changes in business due to competition are driving creative usage of information and requirements for accuracy and consistency
It’s the workflow AND the data…– The cost and the value is in the data and the ability to
make use of the dataMaking the business case
– cost avoidance– efficiency: flow-through and speed– Marketing, environmental impact, security
ESRI International Users Conference - 2005
What is “True GIS”?
Utilizes a geodatabase that provides tabular and graphical data in a single data store
A geodatabase within Network Engineer is the physical store of geographic information inside a database management system (DBMS).
The diagram illustrates a sample geodatabase.
The Geodatabase
ESRI International Users Conference - 2005
Data
Location
StructuresEquipment
Assignments
Connectivity
Where is it ? How is it connected ?
What willit cost ?
When will itbe ready ?
Remainingcapacity ?
Answer the questions …
Planned vs.Actual ?
Geographic Information Systems
How do I get there?
Who is Affected?
ESRI International Users Conference - 2005
Tabular ViewMap View
Schematic ViewRack View
Cross Section ViewFloor Plan View
Many ways to leverage the data in the enterpriseRepresentation of data
ESRI International Users Conference - 2005
Network Design and Engineering -where it all begins...
The Requirement – An efficient and accurate engineering system capable of
seamless integration into a complex multi-functional Telecommunications Management Network
Workflow and Data are the key– The cost and value is in the data, the trick is knowing what
data to capture, when, how to store it, and how to share it (the workflow!):
Landbase ManagementNetwork EngineeringAddress ManagementConstructionNetwork ActivationService ActivationService AssuranceNetwork Monitoring
ESRI International Users Conference - 2005
OSS Systems and Flow-through
Network “As-Built” specs become data for service activation and assuranceService requests are met in minutes, not daysNetwork troubles are dispatched instantly without duplicate dispatchesCustomer care systems know about all network troubles instantlyCustomer reports are dispatched automaticallyReal-time access to data -- measurement & control
Service Assurance
Service Activation
Service Negotiation
Requires integrated network geography, inventory and status data
Engineering -Inventory/Asset Management
Planning & Capacity Management
ESRI International Users Conference - 2005
Granite
Force
1. Problem is Identified
5. Work crew is passed plans for
installation. As-built information is
returned once job is completed.
3. A request for hardware is sent and a notification status is returned
2. Plan to restore service is developed
4. Circuits are reserved and / or
rearranged
Order Mgmt
Asset Mgmt
Activation
EquipmentManager
SurveillanceManager
Flow ThroughTypical Data Flow with GIS & Network Engineer
NetworkEngineer
ESRI International Users Conference - 2005
Automated Flow-through Rates
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
FlowThrough
Rate
Utopia
Today’sTelcordiaCustomer
Client X(Non-Telcordia)
OrderIssue
FacilityAssignment
RecentChange
Main FrameJumpers
FieldWork
* Residential Consumer POTS Orders
Automated flow-through improves:• Operational costs• Quality of service and data
Service Activation*
ESRI International Users Conference - 2005
$0$100$200$300$400$500$600$700$800
1970 - $728 2002 - $208 2005 - $?
Network Creation Service Negotiation and CCService Activation Service Assurance
Access line operations cost declined dramatically from 1970 to 2004
Telcordia’s OSS/GIS solutions provides the required flexibility to evolve with a providers changing business to preserve flow-through savings
Flow-through Reduces OPEX
operations cost per access line
Pre Flow-through Post Flow-through Future Operations
OSS flexibility is required to sustain savings
ESRI International Users Conference - 2005
Integration Tools
IntegrationTo Provisioning
Design Assistant
Network Engineer
NetworkAnalyst
Network Viewers:Approve Work OrdersTrace Network Faults,
Locate Network Components or AddressesPerform Spatial Queries
Planners:Plan & Design
Networks
Engineers:Build, Modify, and Maintain Models
ISP/OSP Work Crews:(Utilize BOM, Splice
Reports, Connectivity Reports, and Duct Info)
Telcordia’s GIS Solution View
ProvisioningCustomer
Service ProvisioningCustomerService
ServiceActivation
Work Management
Need fault location.Need Work PrintsNeed Schematics
Need physical location of circuit (available ports, strands)
Need location info on requests for new serviceTrace Network Faults, Locate Network Components; demographic data for new service offerings
Need notification of network availability.
Need equipment requests for plans?Need equipment components for service/maintenance on networks.
Accounting/Billing
Date to invoice customer for services.Analysis of costs with regard to faults/SLAs.Network Build Costs
Inventory
Data Sharing
Upstream OSS
Field Assistant
TechniciansConstruct, Repair, and
Maintain Facilities
FORCE
ESRI International Users Conference - 2005
ConclusionIntegration of GIS into Telecom company support systems is happening
– GIS is becoming an integral part of the business – Information is the value - if you can use it. – You must be bold, even audacious at times, to move from a
stovepipe mentalityIt’s the workflow as well as the data
– The cost and the value is in the data and the ability to make use of the data.
Making the business case– Cost avoidance through efficiencies
Flow-through and speed, Data quality, Customer satisfaction
– Marketing, Environmental, Security…
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1998 1999 2000 2001 2002 2003 2004
15 50400
6001000
2500
5000
Seats Deployed
Network Engineer…Fastest Growing in its Market!Network Engineer…Fastest Growing in its Market!
ESRI International Users Conference - 2005
Thank You!!!
The Telcordia team would like to thank-you for your on-going efforts and support.
Obrigado
