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NOVEMBER 2004 • Your Airport Community Newspaper – Vancouver International Airport F R E E

Air Canada Unveils New Look Last month, Air Canada employees, joined by

Canada’s international superstar Celine Dion,marked the beginning of a new era for the

nation’s flag carrier with the unveiling of a contem-porary new look and leading edge in-flight productenhancements.

Air Canada held events in Vancouver, Calgary,Toronto and Montreal, to present what the restruc-

SEE AIR CANADA, CONTINUED ON PAGE 3

Vancouver International Airport Authority hasbegun a dialogue about choices for future run-ways, terminals and ground transportation at

YVR to meet the needs of the region for the next40 years. Airport Authority president and CEOLarry Berg presented options for discussion aspart of a two-day conference on the future of theairport in the context of the local and global envi-ronment in 2044.

The conference, called Forum ’44, was thelaunch of a unique consultation during which theAirport Authority will seek community and stake-

holder input on potential development options thatwould support the some 45 million passengers,500,000 aircraft take-offs and landings, and53,000 direct jobs YVR is projecting by 2044.

“Forty years ago, I’m sure few people couldimagine the YVR of today: a premier global gate-way connecting B.C. to the world,” said Berg.“The next 40 years hold just as much promise.Sound long-term planning will ensure the airportremains a source of pride and prosperity for ourprovince, able to seize the opportunities presentedby emerging economies and a growing demand for

safe, convenient air travel, and strengthen our posi-tion as a major economic generator for B.C.”

Future YVR development options discussed atthe forum included: an additional runway, eithernorth or south of the existing runways or out intothe water; various configurations for future termi-nal expansions; ground transportation enhance-ments for future traffic levels, such as additionalbridges and roads, a dedicated access route ortransportation demand management; and siteoptions for a larger, busier YVR able to supportthe vital travel, trade and tourism of tomorrow.

Graham Clarke, chair of the AirportAuthority’s community-based Board ofDirectors, said: “As a locally based organization,the Airport Authority is committed to publicaccountability and open communication with ourstakeholders about the future of the airport.”Added Clarke, “Forum ’44 is about examiningoptions and asking questions so we can effective-ly seek B.C.’s input on how to meet our futureneeds in a manner that will benefit our communi-

Flying 40 Years Into B.C.’s Future – Airport Authority Seeks Community Input For Future Planning

SEE CHOICES, PAGE 3

SEE HALLOWE’EN, PAGE 2

Last month, the merchants, employ-ees and airline staff at YVR cap-tured the spirit of Hallowe’en by

donning costumes and parading in theInternational Terminal Building.

Pumpkins donated by HMS Hostand CARA were carved and displayedat the Haida Gwaii for judging bymembers of the airport merchants’Promotional Steering Committee.

Prizes of YVR Bucks, redeem-able at more than 140 YVR shops,services and restaurants, were award-ed to first-, second- and third-placewinners in the costume and pumpkin-carving contests.

Costumes, Pumpkins And Prizes: Hallowe’en At YVR

YVR is the first airport in NorthAmerica to offer NEXUS Air, anew YVR FasTrack Border initia-

tive that will make flying to and fromthe United States or other internation-al destinations more efficient for low-

risk, pre-approved air travellers. NEXUS Air complements the

existing CANPASS Air program.Both programs use cutting-edge bio-

NEXUS Air Takes OffLatest YVR FasTrack Service

SEE NEXUS, PAGE 3

2 • N O V E M B E R 2 0 0 4

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Hallowe’en, CONTINUED FROM PAGE 1

(Left) Best costume, DaveGuevarra of WestJet, won 200YVR Bucks. (Below) Carvedpumpkins of all sizes andshapes were a Hallowe’enhighlight. Winners wereBernardo Caspe, HMS Host,stewards at FairmontVancouver Airport, andPriscilla Nathan, Tickers,who were awarded YVRBucks. Honourable Mentionswent to Caroline Fuentes ofVancouver InternationalAirport Authority for her‘Scenic Pumpkin’ and AirCanada’s Martha Stewart JailPumpkin.

Second-place prize of 150 YVR Buckswas awarded to Christopher Diaz ofHMS Host.

Third-place went to Jennifer Chartersof HMS Host, who received 100 YVRBucks.

ties, our region and our province.”Forum ‘44 involved discussion with

a variety of organizations and individu-als, including influential communityand business leaders. The purpose ofthe event was to stimulate conversationabout the future of YVR and examinethe airport’s role in supporting a sus-tainable future for the LowerMainland, B.C. and Canada.

Speakers on Day One included theHonourable David Emerson, Ministerof Industry, Premier Gordon Campbell,and various environmental, aviationand industry experts including Dr.

David Pang, president and CEO,Airport Authority Hong Kong, andAndrew Zollers, regional marketingdirector, Boeing CommercialAirplanes.

The Forum marked the launch ofthe Airport Authority’s public consulta-tion program for its 2007-2027 MasterPlan and resulting land use plan. TheAirport Authority will continue meet-ings and consultation with communityand industry groups, stakeholders andthe airport’s neighbours to seek inputon future options available toVancouver International Airport.

Your Airport Community NewspaperNOVEMBER 2004 ISSUE • VOL. 12 • NO. 1

YVR SKYTALK, the official newspaper of the Vancouver International Airport, is published monthly by WestcoMarketing Ltd. for the more than 26,000 people who make up the airport community at YVR. No portion of this

publication may be reproduced in whole or part without the written permission of the publisher.

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Publisher: Patrick Stewart

Associate Publisher: Joan Stewart

Editorial Liaison: Jody Holgate

Contributing Writers: Arnold Klappe, Phil Melnychuk,

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Last month, I talked about the continued growth ofthe aviation industry and how YVR is planning for afuture where more people than ever will travel by air.Our 10-year, $1.4 billion capital plan is designed tomeet the needs of the 23 million passengers we expectto serve at YVR by 2013, but what can we expect afterthat?

To answer that question, the Airport Authority isdeveloping a Master Plan covering 2007-2017. TheMaster Plan is about the allocation of airportresources—most importantly land—and how YVR willgrow and change to support the vital travel, trade andtourism of tomorrow. Our preliminary research of pas-senger projections, population estimates and futureaircraft types indicates that by 2044, YVR could sup-port some 45 million passengers, and 500,000 aircrafttake-offs and landings each year. Based on those num-bers, we can expect a workforce of 53,000 people hereat YVR, and thousands of additional indirect jobs.These are significant and exciting numbers, and long-term planning today is key to ensuring we meet tomor-row’s needs in a manner that will continue to benefitour communities, our region and our province.

The creation of the new Master Plan provides anopportunity to engage our communities and seek inputfrom our many stakeholders. Forum ’44, a communityand industry forum we held November 8-9, was thefirst step in the consultation process. The conferenceinvolved discussion with influential organizations andcommunity and business leaders. By stimulating thistype of dialogue about the future of YVR in the context

of the local and global environment in 2044, we havebegun to identify key questions essential to soundplanning for the decades to come.

These questions include the integration of social,environmental, economic and institutional concerns,and form the basis of discussion for the broader con-sultation process. As a community-based AirportAuthority, we know that what we do at YVR has wide-ranging implications for our communities, our regionand our province. The Airport Authority is committedto public accountability and open communication withour stakeholders about the future of the airport,including possibilities for future runways, terminalsand ground transportation at YVR.

Through meetings with our employees, communi-ties, business partners and many other stakeholders—including those who live near the airport and the busi-nesses and people who depend on it—the next twoyears will be a period of intense and meaningful con-versation. Findings from our consultations will beincorporated into the planning process for the AirportAuthority’s 2007-2017 Master Plan and will shapeYVR’s development in the years beyond.

As we begin the consultation process, I look for-ward to community input on a sustainable and pros-perous future for YVR, the Lower Mainland and B.C.Together, we can capitalize on the promise of the next40 years, strengthen our position as a major econom-ic generator for the province and ensure YVR remainsa premier global gateway connecting the people,goods and businesses of B.C. to the world.

N O V E M B E R 2 0 0 4 • 3

www.yvr.ca/authori ty /news/skytalk.asp

PRESIDENT’S CORNERBy LARRY BERG, President and Chief Executive Officer

YVR’s Flight Plan For The Future

Choices, CONTINUED FROM PAGE 1

Air Canada, CONTINUED FROM PAGE 1

tured national carrier holds in store foremployees and the travelling public.These include an updated design andcolour scheme for its fleet, new uni-forms for its front-line staff, as well asleading edge entertainment systemsand lie-flat seats for customers.

Air Canada unveiled its new liverydesign with a display of a Boeing 767aircraft sporting an updated designand colour scheme. The distinctive

Air Canada Maple Leaf in red on thetail of its aircraft will now be comple-mented by a graphic dot pattern rep-resentation called the “Frosted Leaf”in a light shade of green.

In addition to its use on the exteri-or of the aircraft, the new colourscheme will be used throughout theinteriors of Air Canada aircraft andeventually across all corporate identi-ty applications.

metric iris recognition technology.CANPASS can be used by membersentering Canada from anywhere inthe world, while NEXUS can be usedto enter Canada or travel to the UnitedStates via YVR.

Members of both programs bypassborder line-ups by using automatedkiosks with touch screens to answerquestions similar to those an inspec-tion officer would ask. Members alsohave access to the priority lane atYVR’s pre-board screening check-points, giving them expedited accessto the security screening process fordomestic or international departures.

The iris recognition process is aseasy as taking a photograph of theeye. The technology identifies andrecords the 266 unique patterns of theiris (the coloured ring around thepupil of the eye). The iris pattern isthen processed and encoded into arecord that is stored and used as proofof identity every time the automatedNEXUS Air and CANPASS Airkiosks are used.

Travellers can apply for NEXUSAir starting November 30. Citizens orpermanent residents of Canada, aswell as citizens or resident aliens ofthe United States, are eligible to

apply. Applications are available on-line at www.nexus.gc.ca or at theenrolment centre located on the U.S.departures level of the InternationalTerminal at YVR. Applicants will beasked to provide personal informa-tion, which will be verified by bothCanadian and American agencies.

Once an application has beenprocessed, the applicant will be invit-ed for the final step of the process,which includes a personal interviewto verify original documents and tocapture biometric information.

YVR FasTrack is a series of pro-grams developed by the AirportAuthority to move passengers quicklyand efficiently through the airport.

NEXUS Air was developed by theCanada Border Services Agency(CBSA) and United States Customsand Border Protection.

CANPASS Air is an initiative ofCBSA.

Applications are available now atwww.cbsa-asfc.gc.ca/travel/canpass/can-passair-e.html or at the enrolment centrelocated on the departures level of theInternational Terminal at YVR.

Graphic courtesy Canadian Border ServicesAgency.

NEXUS, CONTINUED FROM PAGE 1

SKYTALK BACK ISSUES ON-LINE @ www.yvr.ca

Harmony Airways is expanding itswinter schedule to meet increasingdemand from Vancouverites for

warm-weather getaways. The airline

will begin new service to PalmSprings and add extra flights to Maui.Winter schedule enhancementsinclude:• New seasonal Vancouver to Palm

Springs, California service; twiceweekly, starting January 6.

• Additional Vancouver to Maui ser-vice; totalling six flights per week,starting January 8.

• An additional Vancouver to Torontoflight; totalling seven flights perweek, (daily service) startingJanuary 11.

In order to accommodate theseroute changes, Harmony will suspendits flights between Vancouver and LosAngeles, effective January 5.

Golf Tourney Puts Smiles On Kids’ FacesThis year’s annual YVR Golf for

Kids event raised $269,000 in sup-port of children’s charities in the

Lower Mainland, including a directdonation of $50,000 to Canuck PlaceChildren’s Hospice by RBC Financial.

The annual event includes a galadinner and auction as well as golftournament in support of CanuckPlace Children’s Hospice and theCanucks for Kids Foundation.

“The YVR Golf for KidsTournament has long played a signifi-cant role in making these vital servicesavailable to the families we serveacross British Columbia,” said CanuckPlace Children’s Hospice executivedirector Filomena Nalewajek.

Added Steve Tambellini,Canucks vice president/assistantgeneral manager and president,Canucks for Kids Fund: “We are

proud to continue our partnershipwith you on this tournament andthank you for recognizing how spe-cial Canuck Place truly is throughyour continued support.”

The evening featured the “Voice ofthe Canucks” John Shorthouse asMaster of Ceremonies.

Throughout the evening, the spiritof the airport and Richmond commu-nities came together through the gen-erous donations of hundreds of auc-tion items including trips to destina-tions in B.C. and around the world,and leisure and entertainment items.

Raising more than $1.3 million forcharities since its inception, YVRGolf for Kids has grown to becomethe premier charity fundraising eventfor the airport community.

For more information, visitwww.yvrgolfforkids.com.

4 • N O V E M B E R 2 0 0 4

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Simon Chang Designs New Uniforms For Air Transat Flight Attendants As of January 2005, Air Transat

flight attendants will be wearing anew uniform designed by

Canadian designer Simon Chang.The uniform is the result of a col-

laborative effort by Chang’s team ofdesigners and an internal Air Transatcommittee to design attire that com-bines comfort, functionality andstyle, in line with the company’simage.

“The new uniform is only one ofmany improvements to the servicesimplemented on Air Transat flightsover the past few months,” saidSylvie Bourget, vice president, mar-keting. “The variety of in-flightentertainment, a refined Club Class,all-leather seating, a greater choiceof snacks and refreshments, and nowa uniform by Simon Chang, are but afew examples of the new atmosphereoffered by Air Transat.”

The dark blue uniform will becomprised of several items. Theladies’ attire consists of a white shirt,jacket, skirt, trousers, dress and a

blue plaid crêpe de Chine scarf, all ofwhich can be worn in several combi-nations. A woolen winter coat com-pletes the ensemble.

The men’s uniform consists of awhite shirt, a jacket, blue plaid crêpede Chine tie, trousers and a wintercoat.

Chang’s collections and range oflicensed products are sold throughoutCanada, the United States, theMiddle East and Asia.

Air Transat’s Economy class will nowfeature leather seats.

Air Transat has outfitted itsEconomy Class with leather seats.The move is designed to make its

flights more pleasant for passengers. The dark navy leather seats are

available on the airline’s entire fleetof wide-bodied Airbus A310 andA330 aircraft.

The airline has also added newonboard audio and video programsand starting this month, reduced thecost of headsets from $2 to $1 inEconomy (free in Club Class). Oncepurchased, the headsets can be re-used by passengers on subsequent AirTransat flights.

N O V E M B E R 2 0 0 4 • 5

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Air Transat’s western regional manager Rod Ramage(right) and technicaloperations managerJohn Cusworth with anAirbus A310-300,sporting new stylised tail livery.

More frequent, full-capacityflights, coupled with delays andsecurity checks have been a for-

mula for higher incidences of ‘airrage.’

“Air travel is a means to an endand most people don’t enjoy beingshut in a cramped environment forlengthy periods,” said Carole Cooper,retail leader for Flight Centre Canada.“However, if everyone has a bit ofconsideration for fellow passengers ithelps make the journey more pleasantfor everyone on board and incidencesof air rage are avoided.”

Flight Centre consultants havecome up with a guide to plane eti-quette:• Remember to rinse the sink after

washing your hands/brushing yourteeth.

• Put your seat in the upright positionwhen meals are being served.

• Airlines generally are configuredwith three seats in a row and then theaisle. Passengers should use onlyone armrest to avoid making themiddle passenger uncomfortable.

• Request an aisle seat if you’re a fre-quent visitor to the bathroom.

• Be compassionate if someone has toclimb past you to go to the bath-room.

• Avoid drinking too much.Obnoxious, loud and disruptivebehaviour on an aircraft is viewedwith little tolerance by airlineauthorities.

• Think about the cabin space in theoverhead lockers before taking mul-tiple bags and duty-free items onboard. Airlines generally have lim-its on how much hand luggage isallowed (generally one small bag,excluding a handbag).

• When travelling with children, beconsiderate of others. No one likesunruly children running around,kicking the chair in front of them, orleaning over the seat to view thepassenger behind them.

• Don’t obstruct the aisle—the airhostesses will not be able to servemeals and drinks, and passengerswill be frustrated in their attempt topass.

Lessons In Plane Etiquette

WestJet Hires Executive Vice President,Marketing And Sales

WestJet has hired Sean Durfy asthe airline’s executive vice presi-dent, marketing and sales. He

will lead the marketing, sales, sched-uling and revenue teams at WestJetand will be responsible for the devel-opment of marketing strategies.

Durfy, 38, hasspent his last fiveyears at ENMAX, awholly owned sub-sidiary of the Cityof Calgary, wherehe most recentlyheld the position of

vice president of ENMAXCorporation and president and chiefoperating officer of ENMAX EnergyCorporation.

Durfy replaces Bill Lamberton,WestJet’s former vice president, mar-keting and sales, who stepped downlast November.

U.S. Dollar No Longer Accepted In CubaAs of Nov. 8, 2004, the U.S. dollar

is no longer accepted to purchasegoods and services in Cuba.

Instead, tourists, Cubans and foreignresidents will have to use local-ly printed convertible pesos,equal in value to the U.S. dol-lar, for all cash purchases.

Currency exchange serviceswill be provided at Cuban air-ports, hotels, banks and Cadecaexchange houses. It will bepossible to exchange U.S. cur-rency, but a 10 per cent fee willbe charged.

Visitors can exchangeCanadian dollars and traveller’scheques at major hotels, banks andexchange houses and at Cuban interna-tional airports for convertible pesoswithout the 10 per cent commission fee.

The Cuban convertible pesos canbe changed back to Canadian or U.S.

dollars at Cuban international airportsbefore leaving the country.

It is recommended that you changeyour currency while in Cuba since it

is not possible to exchange convert-ible pesos outside Cuba.

Credit cards will continue to beaccepted in major establishments pro-vided they are not issued by anAmerican bank.

American Express cards and trav-eller’s cheques are not accepted inCuba to purchase goods and services,regardless of country of issuance.

Debit cards are also notaccepted.

Non-U.S. Visa or Master-Card holders may obtain cashadvances (in Cuban convertiblepesos or in U.S. dollars) atbanks, hotels or Cadecaexchange houses.

In Havana, ATM machinesallowing cash advances of Cubanconvertible pesos from Visacards are located at Hotel ParqueCentral, Hotel Cohiba, Hotel

Nacional, and Miramar Trade Centre.In Varadero, Visa ATMs are

located at Plaza America and atbanks. Canadian money transfers arenot accepted by Western Union inCuba.

6 • N O V E M B E R 2 0 0 4

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As the secondlargest pas-senger gate-

way on theWest Coast ofNorth America,

YVR is the entry point for millions ofvisitors and residents returning toCanada each year. The first people thesetravellers are likely to meet are mem-bers of the Canada Border ServicesAgency (CBSA) team. Brian Flagel isdirector of the Vancouver InternationalAirport District of the CBSA, a role thatcontinues to grow as Canada BorderServices Agency evolves to meet theneeds of a post-9/11 world.

The CBSA was previously three sepa-rate entities: Canada Customs, CanadaImmigration and Canada Food Inspection.On Dec. 12, 2003, Canada Food Inspectionjoined Canada Customs under the CBSAbanner. On Oct. 8, 2004, CanadaImmigration moved under CBSA. Thismove brought approximately 85 newemployees to CBSA, increasing the staff atYVR to more than 300 and completing theamalgamation, which had long been in theplanning stages. Streamlined agency

Flagel now oversees the reorganiza-tion of Vancouver’s CBSA to create aunified and streamlined agency fromthree still somewhat distinct parts. Themerger centralizes all of the servicesassociated with crossing the border intoCanada, either as a visitor, a returningresident, an importer of goods, or apotential immigrant. Flagel admitsthere is still work to be done to realizethe benefits the amalgamation will ulti-mately provide. These benefits include

significant operational efficiencies, aswell as streamlined passenger process-ing and cross-training for staff, makingit easier for employees to switchbetween different functions and rolesdepending on need.

One of Flagel’s biggest challengesas director is dealing with the logisticaland staffing issues associated with fluc-tuations in arriving passengers through-out the day.

“There’s a four-hour windowbetween 10 a.m. and 2 p.m., and anoth-er from 5 p.m. to 8 p.m., when the num-ber of arriving passengers peaks,” saidFlagel. “During these peaks we processan incredible number of people.”

On a busy day in August, it’s notunusual for CBSA to process upwards of19,000 passengers, the majority of themfalling within these four-hour windows.It’s no surprise that Flagel’s focus is ontechniques that allow low-risk travellers topass through Customs quickly using expe-dited processes such as the CANPASS AirProgram and NEXUS Air, both of whichuse cutting-edge biometric iris recognitiontechnology. YVR is the first airport inNorth America to offer NEXUS Air, anew FasTrack Border joint initiative ofCBSA and the U.S. Department ofHomeland Security.A family tradition

Born in Manitoba, Flagel began hiscareer during summer breaks from uni-versity, working in his home town ofEmerson. Customs is definitely in theblood of the Flagel family. His fatherwas a customs officer and Brian soonchose the same line of work, serving atthe Winnipeg airport and variousCustoms ports throughout Manitoba and

Saskatchewan before being transferredto B.C. in 1972. Continuing the familytradition, Flagel’s son Mark is presentlya student customs officer at YVR.

After being transferred to B.C.,Flagel spent the next decade in a varietyof roles. He worked as an internal audi-tor and internal affairs investigator andwas the first customs regional intelli-gence officer in B.C. He spent fiveyears in a Customs-RCMP JointIntelligence Unit. Flagel has also held anumber of managerial jobs, includingmanaging Vancouver’s internationalmail branch.

Flagel has built an impressiverésumé that includes a three-yearassignment as customs director of B.C.and Yukon and another three-yearassignment with FedEx in Brussels,Belgium, as a part of an executivedevelopment program. Lots of variety

After 34 years in Customs, Flagelsays he still enjoys coming to workevery day. He relates an occasion notlong after the installation of the firsthigh-tech x-ray system in Customs. Theday after the X-ray was installed, morethan 35 kilograms of heroin was foundinside jade rocks that had been hol-lowed out, filled, then glued backtogether and rubbed with jade dust.

“If the shipment had arrived two daysearlier we would not have found the hero-in. It was bad timing on the part of thesmugglers, but sometimes we need someluck on our side,” says Flagel.

Flagel says one of the most hearten-ing things he’s seen since coming toYVR is the way the airport communitypulled together following 9/11 to deal

with 35 unannounced aircraft arrivalswith thousands of travellers who wereforced to land in Canada because U.S.airspace was closed. “It was anastounding feat,” he said, “and onlypossible though the cooperation anddedication of everyone involved.”

Looking to the future, Flagel seesthe CBSA becoming even morefocused on its protection role. For theaverage passenger, this should mean

more streamlined passage into Canadautilizing sophisticated technology andrisk-assessment techniques that will seedifferentiated processing based onpotential risk.

Flagel’s team provides many visi-tors with their first impression ofCanada, and he is committed to balanc-ing customer service with the importanttask of keeping Canada a safe destina-tion for travellers the world over.

On the Front Lines At YVRBorder Services Director Brian Flagel

N O V E M B E R 2 0 0 4 • 7

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Flu Shots Available On The FlyDuring the fall and winter months, it

is common to come in contact withindividuals coughing and sneezing

from the flu. This flu season,Vancouver International Airport(YVR) is offering a convenient wayfor busy travellers, meeters andgreeters and Richmond residents toget their flu shots.

The Vancouver Airport MedicalClinic—part of YVR Health CareServices—is making flu shots avail-able throughout the flu season. Peopleare invited to stop by the walk-in clin-ic or call 604-207-6900 to book anappointment.

Influenza (or flu) is a common res-piratory illness affecting millions ofCanadians each year. The flu virusspreads easily and quickly throughdroplets that are coughed or sneezedinto the air by someone who has theflu. The flu season usually runs fromNovember to April and HealthCanada suggests that the most effec-

tive means of protection is to be vac-cinated each year in the fall.

“Busy travellers who might nothave had the chance to make a specialtrip to the doctor’s office for their shotwill find this service extremely bene-ficial,” says Christopher Gilliland,manager retail sales and service pro-grams at YVR. “Rarely is there a line-up, so people on the run can get theirshot quickly, making the most ofdown time at the airport.”

According to Health Canada, anestimated 10 to 25 per cent ofCanadians catch flu each year, andwhile the primary reason to get a flushot is self-protection, flu shots alsohelp protect other people and reducethe burden on the health-care system.

Flu shots are administered by aregistered nurse for $15 on Mondaysand Wednesdays between 9 a.m. andnoon and from 1 p.m. to 4 p.m., or bya doctor at a cost of $20 on Tuesdays,and Thursdays through Saturdays. Flu

vaccinations are free for seniors 65and over and children under two. Noappointments are necessary and theclinic is conveniently located onLevel One of the Domestic TerminalBuilding.

The Vancouver Airport MedicalClinic is a state-of-the-art facility thatprovides quality health care to meetthe needs of the entire airport popula-tion, including YVR employees, otherworkers on Sea Island, as well as trav-ellers and the general public needingmedical attention. Specialized ser-vices include massage therapy, oph-thalmology, podiatry, aviation medi-cine and travel vaccinations.

In addition to the medical clinic,YVR Health Care Services includeVancouver Airport Dental Centre,MDS Metro Laboratory Services andPharmasave, all of which are locatedon Level One of the DomesticTerminal Building.

Last month, an Embraer 170 wasspotted at YVR. Embraer, headquar-tered in Brazil, is one of the largest

aircraft manufacturers in the world.Air Canada has ordered 45 93-seat

Embraer 190 aircraft (similar to this170). Deliveries are scheduled tobegin in November 2005. The order

also allows Air Canada to exerciseoptions to acquire 45 additional air-craft.

Air Canada will configure theEmbraer 190 aircraft in two classes ofservice with nine seats in ExecutiveClass with three abreast seating,offering 0.96 metres (38 inches) oflegroom, and 84 seats in Hospitality

with four abreast seating, offering0.83 metres (33 inches) of legroom.Both cabins will feature spaciousoverhead bins.

The Embraer 190 aircraft has acruising speed of 769 km/h and arange of up to 2,963 kms with a totalpayload of 9,800 kgs, including acargo payload of 1,100 kgs.

Embraer Aircraft To Be Included In Air Canada Fleet

Bombardier Aerospace has signeda contract with Air Canada forthe sale of up to 90 Bombardier

CRJ aircraft for its wholly ownedregional airline, Air Canada Jazz.The contract is for 45 orders, ofwhich 30 are firm (15 BombardierCRJ700 Series 705 and 15Bombardier CRJ200) and 15 condi-tional orders (BombardierCRJ200).

The contract has a potential valueof approximately US$2.45 billion.

The firm order portion of the agree-ment has a value of approximatelyUS$821.2 million.

Deliveries of the CRJ200 modelare scheduled to commence this year,

with deliveries of the CRJ700 Series705 model commencing in 2005.

Air Canada Jazz will be the firstoperator of the Bombardier CRJ700Series 705 LR aircraft.

8 • N O V E M B E R 2 0 0 4

British Columbia Reservations: (604) 276-8887

FOR LOCAL PERSONAL MOVES AND BUSINESS RENTALS...• Rugged, reliable,

dependable vehicles

• Convenient coast to

coast locations

• Wide variety of vehi-

cles

• Rental Express™

Planning is KeyWhether you are doing a flight plan, a maintenance plan, or aservice plan, you know the importance of planning. So call aninvestment professional to review your mutual fund investmentportfolio. We can show you how mutual funds can help you reach

your goals for retirement planning, estate planning, and education planning. CallPeter Kutney today at 604-438-1603.

Read a fund’s prospectus and consult your investment professional before investing.Mutual funds are not guaranteed; their values change frequently, and past performancemay not be repeated. Investors will pay management fees and expenses, may pay com-missions or trailing commissions and may experience a gain or loss.

Mutual Fund DealerInsurance service provider

Sponsored in part by:

Air Canada Jazz Signs For 90 CRJ AircraftThe Flying Beaver Bar & GrillYour home for a good time

near the airport.We specialize in great Christmas

Parties or work parties all yearlong. We do small, medium andlarge parties as well as bookout the entire premises.

Call Scott @ 604-273-0278for party booking and information.

4760 Inglis Drive, Airport South Richmond BC

Phot

o: L

e Ri

chm

o

Million Air Interlink, Inc., theworld’s second largest fixed-baseoperation (FBO) chain, recently

acquired the FBO division of PentaAviation. An FBO is a refueling facil-ity for aircraft that offers a variety ofaviation-related services to the privateaviation market.

Penta Aviation, located atVancouver International AirportSouth, first launched in 1970 as

Executive Aircraft. In 1995, the namechanged to Penta Aviation, whenoperations were expanded to includea maintenance division and paint andcompletion centre. Due to the growthof its divisions, Penta Aviation thenneeded to move its FBO facility to alarger location.

In January of this year, the compa-

ny purchased the 16,722-square-metreVancouver Jet Centre, located atAirport Road South.

Today, this facility serves as theprimary home of Million AirVancouver, with an additional 9,203square metres of office and hangarspace being utilized at the originalPenta Aviation location on an as-needed basis.

“We have wanted to expand to thenorthwest region for awhile,” said RogerWoolsey, chief executiveofficer of Million Air.“Penta Aviation stood outto us because they excel incustomer service, designand décor, among otherthings. Plus, their staff fitperfectly with the MillionAir culture. We are proudto have them as part of the

Million Air family.”Ron Forbes serves as general man-

ager for Million Air Vancouver.“We are pleased to become

Million Air’s 30th location,” saidForbes. “Being a part of this well-established network will enable us togive our customers many advantagesthat we could not have offered as an

independent FBO. The next year willbe very exciting.”

Million Air currently delivers gen-eral aviation services through itschain of 30 separate franchises locat-ed across Canada, the United Statesand the Caribbean.

N O V E M B E R 2 0 0 4 • 9

#1201-11871 Horseshoe Way, Richmond, BC V7A 5H5Telephone: (604) 272-6960 • Email: info@incorporate.ca

Start a Business today at www.incorporate.caThere has never been a better time to start your own business. INC Business Lawyers make it easy. We are business start-up lawyers who can help you.Looking for help or advice about:• forming a corporation for your business in British Columbia or Canada? • registering a trade-mark in Canada or internationally? • buying or selling a business in British Columbia? • reviewing or drafting leases or contracts? • getting a work permit in Canada? • moving a corporation to, or restoring, amalgamating or registering a

corporation in British Columbia?

Standard BC Incorporation $699 total cost

Grant McDaniel(former YVR Air Canada employee)

New and Used Vehicle Sales and Leasing

RICHMOND Huge Selection of

2005 Matrix

& Corolla

Tel: (604) 273-3766Cell: (604) 868-5875At The Richmond Auto MallD7825

Contact:Wayne Duzita: wayne@iat-yvr.comShelley Litke: shelley@iat-yvr.comTel: 604.273.4611; Fax: 604.273.5624Suite 2000 – 5000 Miller Road, Richmond

VANCOUVER•CALGARY•EDMONTON•SASKATOON•WINNIPEG•LAS VEGAS•RENO

■ Well-appointed office space at budget prices

■ Strategically situated airside atYVR’s south side

■ Available to suit your requirements:• Offices from 300 to 1,800 sq. ft.• Shops and storage from 500 to

10,000 sq. ft.

5400 Airport Road South

Base Rates:$8.00 per sq. ft. per annum

Million Air Brands Fixed Base Operation In Richmond

Preparing For The Inevitable

Pictured is (left to right) Ryan Cowell, vice president, Cowell Imports Inc.,Gary Cowell, president Cowell Imports Inc., and Kyle Dripps, general manag-er, Land Rover of Richmond.

New Land Rover LR3 Arrives At Richmond DealershipLast month, an enthusiastic crowd of auto enthusiasts attended the launch of

the new Land Rover LR3 at the Land Rover of Richmond dealership, wheregeneral manager Kyle Dripps and his staff took time to explain the features andnumerous technological advancements of the new vehicle.

Have you ever considered how yourloved ones would manage finan-cially if you passed away tomor-

row? Most of us are less thanenthused about planning for our owndemise; planning for retirement or animportant holiday has much moreappeal. But estate planning is a vitalpart of complete financial planningand it really benefits those we lovethe most. So it is important to reviewthe essential components to a com-plete estate plan:Draw up a household balance sheet

List all of your assets and debts.Include a list of account numbers andthe name of the financial institution

where they are held. The list shouldinclude RSP accounts, savingsaccounts, life insurance policies, safe-ty deposit boxes, etc. This will helpyour spouse or children tremendouslywhen they are administering yourestate. Keep the list in a safe placeand make sure your spouse/childrenknow where to find it.Have a current, valid will in place

With a will, you can designate anexecutor to carry out your wishes. Forexample, you can name who shouldinherit your personal and financialassets, from jewellery or a specialpainting, to your home and otherproperty. In the will you can also

name a guardian and a trustee for anyminor children.

If you don’t have a will, provinciallaw decides who gets what. Yourexecutor might have to incur the costof posting a bond while managingyour children’s inheritance.Establish an enduringpower of attorney

If you are alive but become ill orincapacitated then your family wouldface some serious challenges. Havinggood disability/critical illness insur-ance in place would help your family,but you should also have an enduringpower of attorney for your spouse.Without the power of attorney, yourspouse could apply to the provincialcourt for a committee-ship after youare ill. This is more restrictive than apower of attorney, and may take sev-eral months and cost several thousanddollars in legal fees to process.

In British Columbia, you have theoption of creating a “representationagreement.” This would normallyinclude the power of attorney, but canalso include directions as to nursinghome care, personal health directions,etc.Plan to minimize probateand estate taxes

You may wish to consult anaccountant, but there are steps youcan take to minimize probate andestate taxes. For example, be sure tospecify beneficiaries on allRSPs/RIFs. Non-RSP investmentaccounts could be held in joint names

with a spouse or adult child. Also, youmay wish to consider holding some ofyour investments in segregated fundsthrough insurance companies, sincethose assets pass directly to your ben-eficiaries and by-pass probate com-pletely. Other options are available tothe executor to minimize taxes for adeceased taxpayer.Use life insurance as anestate-planning tool

Another key part of estate plan-ning is life insurance, which can pro-vide an instant estate to deal with var-ious financial obligations and needs,including how your dependent(s)manage financially. If you are thedependent(s), is there enough lifeinsurance to pay off line(s) of creditor mortgage debts? If taxes/probateare triggered by death, how will theybe paid?

Finally, you may wish to create apersonal record or “guidance letter”for your family. Some families havefound this to be very helpful for thesurviving spouse and children. Thisdocument could be kept with the will(but not as a codicil), outlining yourpersonal wishes related to the divisionof personal effects, as well as provid-ing counsel for children/grandchildrenregarding education, careers, etc.

Peter Kutney is a financial plannerwith Equinox Financial Group inVancouver. He can be reached at

604-438-1603 or pkutney@telus.net

10 • N O V E M B E R 2 0 0 4

VISIT YVR’SWEBSITE AT

WWW.YVR.CA

MONEY MATTERSBy Peter Kutney

UpcomingEventsUpcomingEventsNovember 18VANCOUVER TRANSPORTATION CLUB DINNER MEETINGVenue: Stanley Park Dining Pavilion, Stanley Park, VancouverScheduled guest speaker, Paul Landry, BCTA.Fellowship & networking @ 5:30 p.m.; Dinner: 6:30 p.m. Cost: Members-$33; Guests-$35Contact: Brad Smith (604) 421-7059

December 9Vancouver Transportation Club Christmas DinnerVenue: Stanley Park Dining Pavilion, Stanley Park, VancouverProgram TBAFellowship & networking @ 5:30 p.m.; Dinner: 6:30 p.m. Cost: Members-$33; Guests-$35Contact: Brad Smith (604) 421-7059

January 13Vancouver Transportation Club Dinner MeetingPast Presidents’ NightVenue: Executive Inn, 7311 Westminster Hwy., RichmondProgram/Guest Speaker TBAContact: Brad Smith (604) 421-7059

February 12Air Fair 2005Venue: Best Western Richmond Inn Conference Centre, 7551Westminster Hwy., Richmond12:30 p.m. – 7:30 p.m. (Doors at 12:00 p.m.)Annual Aviation event organized for airline executives and pilots to net-work professionally and socially. Flight Operations Executives frommore than 25 local airlines, flight training schools, and aviation organi-zations attended last year’s event and were on hand to answer delegatequestions and make presentations to an enthusiastic audience. NEW FOR 2005 – Seminars and airlines accepting résumés on site.Tickets: Available through Ticketmaster Cost: Early Bird $35.00+GST & Service Fees, after February 1 $42.00+GST & Service FeesContact: Tom Zeiser (604) 274-3153; tom@yvrairfair.com or JulieFoster (604) 202-2701; Julie@indulgecom.ca

Air Canada CargoIncreases inWestern Canada Air Canada Cargo has increased

cargo capacity significantly inCanada and the North Atlantic

with the launch of new dedicatedfreighter services.

In Canada, freight capacity hasbeen boosted through an agreementwith Cargojet Airways. UsingBoeing 727 cargo aircraft on theVancouver to Calgary to Torontoroute, Air Canada Cargo provides itscustomers with an additional 18tonnes of upper deck capacity fourdays per week.

Air Canada ToLaunch Non-StopAustralia ToVancouverService Air Canada will launch the first ever

non-stop flights between Canadaand Australia with the introduc-

tion of double daily flights Dec. 16,2004.

Flights will be operated using 282-seat Airbus A340-300 aircraft, enablingthe airline to offer non-stop servicefrom Sydney to Vancouver.

Vanvouver to Sydney flights willrequire a brief stopover in Honolulufor refueling, allowing customers tostay on board and eliminating U.S.customs clearance and transit visas forsome travellers, including citizens ofAustralia.

With a flight time of 14 hours and40 minutes, Air Canada’s non-stopservice will be almost five hours fasterthan other carriers’ alternate routings.

Air Canada will maintain its sec-ond daily flight operated via Honoluluwith a 212-seat Boeing 767-300ERaircraft. These flights allow passen-gers to stop over in Hawaii betweenCanada and Australia and also providethe only daily non-stop flights forlocal customers travelling betweenHawaii and Australia.

EMPLOYMENT OPPORTUNITIES

EMPLOYMENT OPPORTUNITIES

ACCOMMODATION FOR RENT

ACCOMMODATION FOR RENT

B & B ACCOMMODATION

Looking for a career whereyou’re always on the move?

Our Transit Operators love what they do. They love traveling the various routes of the Lower Mainland,seeing different sights and interacting with diverse people each day. A fully trained transit operator earns $24.63 anhour ($19.71 for the smaller community vehicles) plus excellent benefits.

But that’s not all that’s available to them. If they feel the need for a change and want to progress theircareers in other spheres, they can move into a supervisory or instructor role, or become part of our corporate team.There are no limits to where a career at Coast Mountain Bus Company can take them.

We currently have additional openings with full training for Transit Operators of both our regular buses and oursmaller community vehicles which are particularly ideal for those women and men who prefer more compact vehicles.

We’re especially interested in customer-oriented individuals who have backgrounds dealing with people,tackling various situations and resolving conflict. If you are between the age of 19 and 65, are legally entitled to workin Canada and are able to work a variety of shifts, seven days per week, we’d love to put you in the driver’s seat!

If you’re interested in finding out more or how to apply, call our employment line at 604.953.3025 for arecorded message or visit www.coastmountainbus.com and download an application form. Alternatively, you canpick up a form at Coast Mountain Bus Company, 4th Floor, 13401 – 108th Avenue, Surrey, BC V3T 5T4 (or any ofour other transit centres).

M33223

www.coastmounta inbus .com

Coast Mountain Bus Company is an operating subsidiary ofAn Equal Opportunity Employer

Coast MountainBus Company

N O V E M B E R 2 0 0 4 • 11

AFFORDABLE LUXURY AT ITS BESTand Minutes to Airport!!!

Oceanside Steveston! Century Royale Apts: 604-277-7368Minutes to Ocean and Steveston Village! Beautiful 7 acres of Park-Like Setting!

Carlton Park Gardens: 604-277-7271Huge and completely renovated studios, 1, 1+Den, 2 BDRM and Elegant oversized 3 BDRMS, both properties are

minutes to Shopping, Bus, Parks, Ocean, Dining & Entertainment! Include gym, pool, sauna, recreation center andFree Satellite TV. Going Fast! Call Today!

• C O N S U M E R • C O M M E R C I A L •

CLASSIFIED• C O N S U M E R • C O M M E R C I A L •

CLASSIFIED

ACCOMMODATION FOR RENT

4 9 , 0 0 0 R E A D E R S E V E R Y M O N T H • $ 1 7 . 5 0 p e r c o l i n c h • Tel: 604 736-6754 • Fax: 604 736-6750 • E-mail: pstewart@westerndriver.com

RELAXING BODY MASSAGE SPECIAL35 Minutes - $25.0045 Minutes - $35.0060 Minutes - $50.00

(you’ll enjoy it!) Non-sexual

Waxing from $5.00 and upDeep pore cleaning facial - $29.95/60 mins.

Relaxing Facial - $29.00/60 mins.(Gift Certificates Available)

Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM

For cleaner skin and healthier life… Hot Spring Day Spa

8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back

Start in the right place.Providing uniformed security

officers since 1974.Securiguard is the Largest

Privately Owned Security Firmin BC.

Securiguard is seekingapplicants for security positionsat the Access Control Points in

the Vancouver Airport. Applicants must have

previously held a full YVRRestricted Area Pass. Security(BST) training will be provided

to suitable applicants.

Apply with your résumé via e-mail

recruiting@securiguard.com orby fax to

604-488-3523No Phone Calls Pleasewww.securiguard.com

GlobeGroundNorth America

POSITIONSAVAILABLEGlobeGround North America has

BAGGAGE HANDLERSPOSITIONS AVAILABLE.

All jobs are permanent part timeand pay $8.84/h. Must hold valid

B.C. Drivers Licence.

Please fax résumé to604-303-4574 Attn. Rick

No phone calls please

HOUSE FOR RENT5 Minutes to Airport

2 Bedrooms + living and famly room, 850sq.ft, new bathroom, appliances, hardwoodfloors. 1 block walk to shops, bank and the-

atre at Aberdeen Centre (Cambie andSexsmith in Richmond). 5 minute commuteto employee parking lots at YVR! $1200/mo

+ utilities. Call Henry at 604.737.9996

1-Bdrm. Suite, Upper Floor in newhouse. Partially furnished. Private

entrance, full bathroom, kitchen/sittingroom, laundry facilities, Internet,

Cable. 15 mins. to airport, No. 5 Rd &Williams. Near library & cinemas.

Available immediately. No smoking, no pets.

(604) 277-9760; bjohal12@shaw.ca

Chestnut TreeBed & BreakfastComfortable accommodation,with special discounts for air-line personnel. Five minutesfrom airport, in Richmond.

Free pick-up to and from airport.

Phone Penny or Ross (604) 273-1198

E-mail: chestnuttree@shaw.caWeb site:

www.bbcanada.com/2011.html

EMPLOYMENT OPPORTUNITIES

Ramp Attendant/Refuelers • Is the customer #1 with you? • Are you a positive, up-beat

person? • Do you have an inner need to do

things right in a timely manner? • Do you insist on working safely

and efficiently? • Are you known for your

reliability and dependability? • Do you enjoy working outside?

Million Air believes in providingthe highest level of customer

service in the industry. Million Airis seeking talented line service

technicians who believe inproviding value-added benefits to

our customers and excellentservice to our pilots and their

aircraft. Please fax your résumé to

schedule a confidential interviewwith our selection consultants.

The fax number is 604-278-4274