2004-07-06

Author: KTH

1

Workpackage 8Version 1b KTH 2004-07-06

Accreditation of Management processes in relation to pedagogical processes

2004-07-06 Author: KTH 2

8.1 Organisation of the Education 8.1.1 Management

8.1.1.1 General[ Organisational structure for

the education plan and the management team.

[ Principles today and future strategies for the management.

[ Actions to reach these objectives and implication of management team.Policies for the dissemination of these principles and actions, communication channels.

Input: Organisational charts, policy plans, planning documents, development plans, self-evaluation documents, external contact lists.Process: Scrutinizing the documents, interviews considering with relevant team/s of the applicant about 1 – 4. Asking the applicant about it priorities within each of 1-4 and between 1-4. From the interviews extracting a priority matrix with 1-4 and subitems. Both the accredition team and the applicant fill in priorities and the these are compared, changed and discussed; hopefully leading to a consensus matrix.Output: Consensus matrix (possibly with marked differences).

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8.1 Organisation of the Education 8.1.1 Management

8.1.1.2 Planning Management

[ Planning in the education process

[ Improvement plans( Sustainable( Coherent( Fundamentals and bases( Realistic( Creative( Prioritised and balanced

Input: Planning documents, improvement and development plansProcess: Scrutinizing the documents. Evaluating their relevance and realism according to the listed items at 2. Outcome: Evaluated planning documents, improvement and developments plans possibly with accreditation body comments.

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8.1 Organisation of the Education 8.1.1 Management

8.1.1.3 Communication Management

[ Effectiveness of the internal communication( Communication channels.( Communication media.( Communication targets.( Indicators of internal

communication.[ Effectiveness of the external

communication( Communication channels( Communication media.( Communication targets( Indicators of external

communication

Input: Written and oral descriptions of communication channels, media, targets. Process: Interviews with application team and staff about the effectiveness of internal and external communication. Outcome: List of indicators of internal and external communication and their effectiveness.

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8.1 Organisation of the Education 8.1.2 Organisation

8.1.2 Organisation [ Efficiency in the management of

organisation processes( Enrolment, evaluation, schedule, practices

and practises in companies and other educating establishments, mobility programme, complementary activities, etc.

[ Information sources to take decisions[ Horizontal and vertical coordination[ Efficiency in the management of human,

economic and physical resources[ Suitability between organisation and

education programme[ Available information

( Procedures’ manuals, processes’ maps, organisation charts, etc.

( Communication channels between managers and education staff

( Objectives of the education programme( Curriculum, student profile for enrolment( Budget( Indicators: Student space in classroom area

(square meters per student), students per computer, internet bandwidth etc.

Input: Documents on enrolment, evaluation, schedule, practices and practises in companies and other educating establishments, mobility programme, complementary activities, procedures’ manuals, processes maps, organisation charts, objectives of the education programme, curriculum, student profile for enrolment, budget, indicators as student space, computers, LAN and internet bandwidths, etc.Process: Scrutinizing the documents, interviews with application team, staff, students and alumni (telephone and email).Outcome: Summary of the of the organisational structure, relevance of education documents, effectiveness of premises, hardware and infrastructure for the educational process.

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8.1 Organisation of the Education 8.1.3 Improvement actions

8.1.3 Improvement actions[ Existence of mechanisms and

instruments to evaluate the results of the education programme

[ Information( Structure of the information

systems( Control stations and indicators( Proposed improvement actions( Evaluation reports

Input: Evaluation, improve-ment and development documents. Process: Scrutinizing the documents, interviews with application team and staff about the evaluation mechanisms, information systems and improvement actions.Outcome: List of mechanisms and instruments for evalua-tion and improvements.

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8.2 Physical Resources 8.2.1 Availability of resources

8.2.1 Availability of resources (hardware, software)

[ Classrooms[ Laboratories[ Study advisors[ Student equipment (HW, SW)[ Teacher/staff equipment for distance

learning (HW, SW)[ Learning and Content Management

System (LCMS)[ Learning material[ Library resources (e.g. information

literacy, databases)[ Technical support for students[ Technical support for teachers/staff

Input: Maps and blue prints of localities, lists of study advisors, student equipment, educational computer systems and software, library resources, available learning material etc. Process: Scrutinizing the documents, interviews with application team, staff, students and alumni (telephone and email) about the available resourcesOutcome: List of mechanisms of available resources and their relevance.

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8.2 Physical Resources 8.2.1 Availability of resources

8.2.2 Security of resource (hardware, software)

[ Facilities

( System used for entrance clearing in locked rooms.

[ Data Protection

( Proxys

( Firewalls

( Antivirus SW

( Frequency of security updates

( Password management

Input: Documents about security resourcesProcess: Scrutinizing the documents, test of facilities and data protections.Outcome: List of security resources and their effectiveness and efficiency.