2000 A4 Questions 1 Prince2 Prac

Form ID: 2000

PRINCE2

Practitioner

Examination

Instructions

1. All 8 questions should be attempted

2. You should refer to the accompanying Scenario Booklet to answer all questions

3. All answers are to be marked on the answer sheet provided

4. You have 150 minutes for this paper

5. You must achieve 44 or more out of a possible 80 marks (55%) to pass this examination

Candidate Number:.....

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Question Booklet

Multiple Choice 150 minute paper 8 questions, Open Book (PRINCE2 Manual only)

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Syllabus areas covered:

Question 1 - Progress Theme

Question 2 - Organization Theme

Question 3 - Business Case Theme

Question 4 - Quality Theme

Question 5 - Plans Theme

Question 6 - Controlling a Stage + Managing Product Delivery Processes

Question 7 - Change Theme

Question 8 - Directing a Project + Managing a Stage Boundary + Closing a Project Processes




Question Number 1Syllabus Area Progress Theme

Syllabus Area Question Number Part MarksProgress Theme 1 A 4

Using the Project Scenario, answer the following questions.

Each of the following statements describes a tolerance that has been set on the Sunshine project. Select which type of tolerance it represents and the management product in which it should be recorded.

1 Black solar panels are preferred because they deliver the best performance levels, however green or grey panels would be acceptable. A Scope tolerance, in the Project Plan. B Scope tolerance, in a Work Package. C Quality tolerance, in a Product Description. D Benefit tolerance, in the Business Case.

2 The combined value of threats should not exceed 10% of the project budget. A Cost tolerance, in the Project Plan. B Cost tolerance, in a Stage Plan. C Risk tolerance, in the Risk Management Strategy. D Risk tolerance, in the Project Product Description.

3 A set of teaching modules is required, comprising a separate module for each of the five year groups. If this is not possible within the time constraints, then separate modules for only the two eldest year groups would be acceptable. A Scope tolerance, in a Stage Plan. B Quality tolerance, in a Stage Plan. C Time tolerance, in a Stage Plan. D Benefit tolerance, in the Business Case.

4 The solar panels should be mounted at an angle of 30o, +5o / -5o.

A Scope tolerance, in a Stage Plan. B Quality tolerance, in a Product Description. C Scope tolerance, in a Work Package. D Benefit tolerance in the Business Case.




Syllabus Area Question Number Part MarksProgress Theme 1 B 6

Using the Project Scenario and the additional information provided for this question in the in the Scenario Booklet, answer the following question about the projects stages. Lines 1 to 6 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.

Option Assertion Reason A True True AND the reason explains the assertion B True True BUT the reason does not explain the assertion C True False D False True E False False

Assertion Reason1 The Managing a Stage Boundary process

should use the cost information from stage 2 to update the Business Case.

BECAUSE The Project Board assesses the viability of a project at the end of each stage.

2 A closure stage should be undertaken in July. BECAUSE The Closing a Project process ensures that there is a clear end to a project.

3 After authorizing the project, end stage assessments should be held at the end of December and the end of May.

BECAUSE The Project Board authorizes a stage during the Directing a Project process.

4 Scheduling the solar panel work during both stages 2 and 3 is appropriate.

BECAUSE Technical stages can span more than one management stage.

5 Tolerances should be set at the beginning of each month throughout stage 3.

BECAUSE The Project Board delegates the authority for day-to-day control of a stage, within agreed tolerances, to the Project Manager.

6 It is appropriate for the workshops and event in stage 4 to be overlapping.

BECAUSE Work Package tolerances can be used to control the delivery of multiple products within a stage.




Question Number 2Syllabus Area Organization Theme

Syllabus Area Question Number Part MarksOrganization Theme 2 A 2

Answer the following questions about the relationship between the Communication Management Strategy and the PRINCE2 themes.

Remember to select 2 answers to each question. 1 Which 2 options describe an appropriate use of the Communication Management Strategy in the Risk theme?

A To define the contacts and sources of information that will assist in the identification of risks.B To identify how the impact of a risk should be evaluated.C To document the risk techniques to be used by the project which will involve external parties.D To identify who should be the risk owners and the risk actionees.E To identify the most appropriate method for reporting risks to external stakeholders.

2 Which 2 options describe an appropriate use of the Communication Management Strategy in the Change theme? A To identify any external parties that need to be informed of the status of an issue.B To define the procedure for assessing the impact of an issue.C To identify stakeholders who need to be informed of any change to the project scope.D To document any configuration management reports to be produced.E To identify the delegated Change Authority limits.




Syllabus Area Question Number Part MarksOrganization Theme 2 B 4

Each of the following questions include only true statements about an individual from the project organization. Only 2 statements explain why, in the context of a PRINCE2 organization structure, roles and responsibilities, the individual is a suitable candidate for that role.

Remember to select 2 answers to each question. 1 Which 2 statements explain why the Headteacher would be an appropriate Executive?

A She assigns the budget for all aspects of school expenditure. B She reports to the schools governing body. C She likes to be involved in the operational detail and so can keep close control of everything that happens

in the school. D She has been a Headteacher for 15 years. E She is aware of corporate strategies and can ensure that the project is aligned to these.

2 Which 2 statements explain why the Site Caretaker would be an appropriate Senior User?A He has the knowledge to brief the Project Board on the technical aspects of the project. B He has a good working relationship with the energy supplier who will be delivering the solar panels. C He is in a position to measure and report on the actual energy created by the solar panels. D He reports weekly to the Headteacher. E He is responsible for maintaining the school building and he will take over the ownership of the solar

panels. 3 Which 2 statements explain why the energy suppliers Account Manager would be an appropriate Senior

Supplier?A He has a good knowledge of the Governments Sustainable Schools Programme. B He will be responsible for the delivery and installation of the solar panels. C He has the technical knowledge to brief non-technical management on the supplier aspects of the project. D He was a teacher for 10 years before his current position. E He has sufficient knowledge to specify user requirements for the solar panels.

4 Which 2 statements explain why a selected pupil would be appropriate as User Assurance?A He would help to generate huge enthusiasm to reduce energy usage throughout the school. B He can provide a users point of view on the potential impact that the teaching modules will have on the

pupils. C It will provide an opportunity for student involvement. D He will be able to promote the project within his peer group. E He can review the effectiveness of using the school newsletter to keep students informed.




Syllabus Area Question Number Part MarksOrganization Theme 2 C 4

Using the additional information provided for this question in the in the Scenario Booklet, answer the following question about the preparation of the Communication Management Strategy.

Lines 1 to 4 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.


Assertion Reason1 A performance audit of the communication methods is to

be carried out at the end of each stage by the Headteachers Personal Assistant would be an appropriate entry for the Records section.

BECAUSE The Communication Management Strategy is a baseline management product.

2 The Roles and responsibilities section should identify the building infrastructure representative as risk owner for all risks related to installation of the solar panels.

BECAUSE The Communication Management Strategy records the external parties who need to be informed about risks.

3 The Headteacher is responsible for the communications with local residents should be an entry in the Quality Management Strategy rather than the Communication Management Strategy.

BECAUSE The Quality Management Strategy records the roles and responsibilities for quality management activities.

4 Project Assurance should ensure that the communication meetings with staff occur as planned.

BECAUSE Ensuring that internal and external communications are working is a Project Assurance responsibility.




Question Number 3Syllabus Area Business Case Theme

Syllabus Area Question Number Part MarksBusiness Case Theme 3 A 5

Using the Project Scenario, answer the following question.

For each of the entries in Column 1, decide if it describes an output, outcome or benefit, and select from Column 2 the appropriate answer. A selection from Column 2 can be used once, more than once or not at all.

Column 1 Column 21 Operate using solar energy. A Output

B OutcomeC BenefitD None of the above

2 Technical design for the solar panels.3 Defined and developed teaching modules.4 Change in behaviour around energy generation, use and efficiency.5 Carbon Dioxide Survey Report.




Syllabus Area Question Number Part MarksBusiness Case Theme 3 B 5

Using the Project Scenario and the additional information provided for this question in the Scenario Booklet, answer the following questions about the contents of the Benefits Review Plan for the Sunshine project.

Remember to select 2 answers to each question.1 Which 2 statements apply to the What benefits are to be measured section?

A Delete entry 1 because this is an outcome of the change resulting from the project.B No change to entry 2 because this is a measurable benefit of this project.C Delete entry 2 because this is an outcome of the change resulting from the project.D Delete entry 3 because this is a reason for the project.E Move entry 3 to the Risk Register because this represents a risk opportunity.

2 Which 2 statements apply to the Who is accountable for the expected benefits section?A No change to entry 4 because the Project Manager should be responsible for managing production of the

required products.B Delete entry 4 because the Project Manager is NOT accountable for the expected benefits.C No change to entry 5 because the Senior User should be accountable for realizing the benefits through the

operation and maintenance of the products provided by the project.D Delete entry 5 because corporate management should be accountable for realizing the projects benefits,

NOT the Senior User.E Add Supplier of the solar panels.

3 Which 2 statements apply to the How to measure achievement of expected benefits, and when they can be measured section?A Delete entry 6 because it does NOT relate to the expected benefits.B Move entry 7 to the Project Plan because the survey should be scheduled in the Project Plan.C No change to entry 7 because a reduction in carbon dioxide emissions is an expected benefit.D Amend entry 8 to show when measurements would be taken.E Add The solar panels are to be installed during stage 3.

Question continues on the next page




Question continued

4 Which 2 statements apply to the Baseline measures from which the improvements will be calculated section?A Delete entry 9 because benefit reviews cannot be scheduled until after all of the projects products have

been delivered and the project has closed.B Move entry 9 to the How to measure achievement of expected benefits, and when they can be

measured section because this indicates when the benefits can start to be measured. C Delete entry 10 because this does NOT provide a monthly figure against which the financial savings can be

measured. D Add details of the carbon dioxide emission figures provided in the recent Carbon Dioxide Survey Report.E Add Electricity is available from local energy providers.

5 Which 2 statements apply to the How the performance of the projects product will be reviewed section?A Move entry 11 to the How to measure achievement of expected benefits, and when they can be

measured section because this indicates when an assessment should be carried out. B No change to entry 11 because this will ensure that maximum benefits will be gained.C Move entry 12 to the How to measure achievement of expected benefits, and when they can be

measured section because this provides a regular assessment of the benefits. D No change to entry 12 because this is a measure of operational efficiency.E Add A review of the team performance.




Question Number 4Syllabus Area Quality Theme

Syllabus Area Question Number Part MarksQuality Theme 4 A 2

Answer the following questions about the processes in which Product Descriptions are developed and updated, and which roles are responsible for this.

Remember to select 2 answers to each question.1 During which 2 activities are Product Descriptions developed?

A Initiating a Project process, when preparing the Quality Management Strategy.B Initiating a Project process, when creating the Project Plan.C Controlling a Stage process, when reviewing Work Package status.D Controlling a Stage process, when reviewing the stage status.E Managing a Stage Boundary process, when planning the next stage.

2 During which 2 activities are Product Descriptions updated?A Initiating a Project process, when preparing the Configuration Management Strategy.B Controlling a Stage process, when reviewing the stage status.C Controlling a Stage process, when reviewing Work Package status.D Managing a Stage Boundary process, when planning the next stage.E Managing a Stage Boundary process, when producing an Exception Plan.




Syllabus Area Question Number Part MarksQuality Theme 4 B 5

Solar panels are designed to turn light into electricity to run appliances and lighting. 40 solar panels will be installed on the roof of the school building, using special fixings to aluminium frames. To comply with planning regulations each solar panel must be 200mm thick and have a black finish to match the existing roof covering. Each solar panel will have a waterproof connector to connect it to a meter and each panel will be expected to generate between 700 and 900 units of electricity per year.

Column 1 is a list of statements from the Product Description for the installed solar panels. Column 2 is a selection of some of the Product Description headings. For each statement in Column 1, select from Column 2 the Product Description heading under which the statement should be recorded. Each selection from Column 2 can be used once, more than once or not at all.

Column 1 Column 21 Connector. A Purpose

B CompositionC DerivationD Quality criteriaE Quality tolerance

2 Black finish.3 Generated electricity to be within +/-100 units of the stated requirement for

each panel.4 Fixings to the aluminium frames.5 200mm thick.




Syllabus Area Question Number Part MarksQuality Theme 4 C 3

Answer the following questions.

The Sunshine project is now at the end of the initiation stage. The schools governing body (corporate management) has carried out an independent check of the projects quality planning, quality control and quality assurance processes and has made some recommendations.

Decide whether the recommendation represents an appropriate application of PRINCE2 for this project and select the response that supports your decision.1 Recommendation 1: Delete the entry identifying the schools governing body as responsible for quality

assurance from the Roles and responsibilities section of the Quality Management Strategy. Is this an appropriate application of PRINCE2 for this project?

A No, because the Quality Management Strategy should include those with quality responsibilities from corporate management.

B No, because quality assurance is responsible for preparing the Quality Management Strategy.C Yes, because the schools governing body is a corporate body outside of the project management team.D Yes, because quality assurance should be a responsibility of the Project Manager.

2 Recommendation 2: Assign Project Assurance to ensure that the schools corporate environmental policy is amended to support future improvements. Is this an appropriate application of PRINCE2 for this project?A No, because the roles of Project Assurance and quality assurance should NOT overlap.B No, because Project Assurance is NOT responsible for maintaining corporate policies.C Yes, because Project Assurance is responsible for maintaining any corporate quality management

system.D Yes, because Project Assurance may also perform the quality assurance role.

3 Recommendation 3: Appoint the member of the governing body who is responsible for quality assurance within the school, to a Project Assurance role, so that they can ensure the Business Case aligns with the corporate standards. Is this an appropriate application of PRINCE2 for this project?A No, because quality assurance should NOT be given a role on the project.B No, because quality assurance should NOT report to the Project Board.C Yes, because quality assurance could be used in a Project Assurance role.D Yes, because Project Assurance is a quality assurance responsibility.




Question Number 5Syllabus Area Plans Theme

Syllabus Area Question Number Part MarksPlans Theme 5 A 2

Answer the following questions about plans.1 When should Team Plans be created?

A When the project scope is being finalized, in the Initiating a Project process.B When a Work Package is being authorized, in the Controlling a Stage process.C When the Work Package is being accepted, in the Managing Product Delivery process.D When taking corrective action, in the Controlling a Stage process.

2 Which role is responsible for creating Team Plans?A Project Manager.B Project Manager and Team Manager are jointly responsible.C Senior Supplier.D Team Manager.




Syllabus Area Question Number Part MarksPlans Theme 5 B 4

Column 1 is a list of true statements describing cost elements. For each statement in Column 1 decide if the cost element should form part of the Project Plan budget and select the appropriate answer from Column 2. Each selection from Column 2 can be used once, more than once or not at all.

Column 1 Column 21 1,000 has been allowed for implementing additional ideas arising after the

production of the lesson plans.A NOT in the Project Plan

budgetB Activity costsC Risk budgetD Change budgetE Cost tolerances

2 Some of the funding will come from the Governments Low Carbon Dioxide Buildings Programme.

3 The project support for the whole project will cost 400.4 Annual electricity costs are expected to be reduced by 3,678.




Syllabus Area Question Number Part MarksPlans Theme 5 C 4

Using the additional information provided for this question in the Scenario Booklet, answer the following questions about how the products from the Work Package to develop the teaching modules should be identified in the Team Plan. The PRINCE2 planning procedure is being used.

Remember to select 2 answers to each question.1 Which 2 options describe how the teaching objectives should be identified?

A A product in the product breakdown structure.B Preceding the lesson plans in the product flow diagram.C A dependency on the Deputy Headteacher in the product flow diagram.D An external dependency.E An external product when documenting the plan.

2 Which 2 options describe how the lesson plans should be identified?A An entry under the Composition heading in the Product Description for the activity sheets.B Preceding the activity sheets and teacher notes in the product flow diagram.C Preceding the films, classroom games and online programmes in the product flow diagram.D A resource when preparing the estimates.E A resource to be levelled when preparing the schedule.

3 Which 2 options describe how the safety assessment should be identified?A An entry under the Derivation heading in the Product Description for the permission form.B An external dependency on the science teacher.C Preceding the permission form in the product flow diagram.D A risk to be entered on the Risk Register when analyzing the risks.E A method of monitoring and controlling the Team Plan when documenting the plan.

4 Which 2 options describe how the completed teaching modules should be identified?A A product in the product breakdown structure.B An external product in the product breakdown structure.C An entry under the Composition heading in the Product Description for the Deputy Headteacher.D An external dependency on the Deputy Headteacher.E A milestone achievement for the Work Package when preparing the schedule.




Question Number 6Syllabus Area Controlling a Stage + Managing Product Delivery Processes

Syllabus Area Question Number Part MarksControlling a Stage + Managing Product Delivery Processes 6 A 2

Answer the following questions about the relationship between the Controlling a Stage process and the PRINCE2 themes.1 Which statement correctly describes how the Organization theme is addressed in the Controlling a Stage

process?A The activities in the Team Plan will be reviewed when authorizing a Work Package.B The operations and maintenance interfaces will be recorded in the Work Package.C The Highlight Report will be distributed to the Project Board and any other recipients identified in the

Communications Management Strategy.D The utilization of resources in the period under review will be assessed when the stage status is reviewed.

2 Which statement correctly describes how the Change theme is addressed in the Controlling a Stage process?A The approval method for completed products will be defined for the Work Package when the Work Package

is authorized.B The Quality Register entries relating to the products in a Work Package are reviewed when the status of a

Work Package is being assessed.C The Configuration Item Record for each approved product is checked when a completed Work Package is

received.D The current Stage Plan forecast and actuals are reviewed when the stage status is reviewed.




Syllabus Area Question Number Part MarksControlling a Stage + Managing Product Delivery Processes 6 B 3

The Site Caretaker will be on holiday when he is scheduled to inspect and approve the solar panels. This was discussed with the Project Manager during a telephone call and the Project Manager has decided that this situation can be managed informally. A suitable replacement will need to be found.

Column 1 is a list of activities that may be performed by the Project Manager to manage the situation. For each activity in Column 1, decide if it is appropriate and the order in which it should be performed and select the answer from Column 2. Note that all the activities required to fully address the situation may not be given in Column 1.

Column 1 Column 21 Create a Configuration Item Record for the solar panels. A NOT appropriate

B FirstC SecondD Third

2 Agree the suitability of a replacement resource with Project Assurance.

3 Create an Issue Report to capture the change in resource.




Syllabus Area Question Number Part MarksControlling a Stage + Managing Product Delivery Processes 6 C 5

Using the Project Scenario, answer the following questions.

The Sunshine project is in stage 3. It has +6,000 cost tolerance remaining, +3 weeks time tolerance remaining. There is 500 remaining in the change budget and 1,000 in the risk budget. The school's Quality Manager has just completed a compliance audit on the project and has made the following observations. Decide if each observation is an appropriate application of PRINCE2 for this project and select the option that supports your decision. 1 When installing the solar panels, the energy supplier suggested painting the cable covers to match the colour of

the school building. The Project Manager agreed this was a good idea and formally managed this as a request for change. The change was noted in the Daily Log, approved by the Change Authority and the energy supplier was asked to commence painting immediately. Is this an appropriate application of PRINCE2 for this project?A No, because all issues being managed formally should be entered in the Issue Register.B No, because the Project Board should be asked to approve all changes.C Yes, because the Project Manager determines how changes are to be managed throughout the project.D Yes, because the Daily Log should be used to capture any project information that is not recorded

elsewhere.2 When connecting the solar panels to the mains electricity supply, the energy supplier needed all power to be

switched off overnight. This was a known requirement but its impact on the school's security was not considered. The Project Manager raised a risk of potential theft and vandalism and responded by hiring a security officer for one night. The cost for the security officer of 500 was taken from the remaining stage cost tolerance. Is this an appropriate application of PRINCE2 for this project?A No, because all risk response actions should be funded from the project's risk budget.B No, because this change should have been approved by the Change Authority.C Yes, because the Project Manager is responsible for taking corrective action, within the limits of the stage

tolerance, to resolve any deviations from the plan.D Yes, because stage cost tolerance should be used to fund any changes to the Stage Plan.

3 The teaching modules are the final products to be produced in stage 3. For the work to implement the teaching modules, the Team Manager produced a Team Plan which showed that the completion date in the Work Package was unrealistic. The Team Manager presented this to the Project Manager and negotiated a further 2 weeks to complete this Work Package. Is this an appropriate application of PRINCE2 for this project?A No, because the Work Package, once produced by the Project Manager, is non-negotiable.B No, because the use of stage time tolerance should be authorized by the Project Board.C Yes, because the Team Manager should always negotiate for more time and money.D Yes, because the Project Manager and Team Manager should negotiate the constraints within which the

work is to be completed.





Question continued

4 Three teaching modules were defined and developed in stage 2. When implementing the teaching modules in stage 3, the Team Manager discovered a spelling mistake in three of the lesson plans. He corrected these spelling mistakes and continued executing the Work Package to implement the teaching modules. Is this an appropriate application of PRINCE2 for this project?A No, because baselined products should only be changed under formal change control.B No, because any errors found in products should be corrected during the quality review meeting.C Yes, because the Team Manager is responsible for developing the product(s) required by the Work

Package.D Yes, because small changes such as spelling mistakes do NOT require formal change control.

5 Once the solar panels had been installed and tested, all products within this Work Package were accepted and approved by the relevant parties. During the Receive a completed Work Package activity, the Project Manager updated the Stage Plan and the Project Plan to show this Work Package as complete. Is this an appropriate application of PRINCE2 for this project?A No, because a Work Package is not complete until all of the products within the stage are complete.B No, because the Project Plan should be updated during the Managing a Stage Boundary process.C Yes, because the Project Manager should update both the Stage Plan and the Project Plan when receiving

a completed Work Package.D Yes, because the Project Plan should always be updated to reflect any progress on a stage.




Question Number 7Syllabus Area Change Theme

Syllabus Area Question Number Part MarksChange Theme 7 A 5

Using the additional information provided for this question in the Scenario Booklet, answer the following questions.

Remember to select 2 answers to each question.1 Which 2 actions should the Project Manager take when capturing this information?

A Prepare an Exception Report for the Project Board.B Record the information as a request for change in the Issue Register.C Record the information as an off-specification in the Issue Register.D Ask the Site Caretaker to create the initial Issue Report.E Prepare a Highlight Report for the Project Board.

2 Which 2 actions should the Project Manager take when examining this information?A Contact the energy supplier to agree the estimates for the required work.B Record 'Delay completion of the stage by three days, to repair the roof and redecorate', under the Impact

analysis heading in the Issue Report.C Prepare an Exception Report for the Project Board.D Record 'The work is expected to take three days and can start immediately, so it is unlikely to delay the

planned completion of stage 3', under the Impact analysis heading in the Issue Report.E Record '2,000 to repair the roof and redecorate will need to be funded from the project tolerance', under the

Impact analysis heading in the Issue Report.3 Which 2 actions should the Project Manager take when proposing a course of action to take?

A Record 'Work should begin immediately to prevent any further damage', under the Recommendation heading in the Issue Report.

B Prepare an Exception Report to accompany the Issue Report.C Authorize an amendment to the Work Package for the installation of the solar panels, to include the

protective layer.D Create an Exception Plan to show how these improvements will impact upon the projects target completion

date.E Record 'The contract provided by the energy supplier should cover the costs for the repair work and

redecoration', under the Recommendation heading in the Issue Report.





Question continued

4 Having decided how to resolve the situation, which 2 actions should the Project Manager take?A Put the situation and recommendation for a course of action to the Project Board in an Exception Report.B Create an Exception Plan showing the additional work to repair the roof and redecorate.C Record the decision.D Agree with the energy supplier to start the work to repair the roof and redecorate.E Grant a concession.

5 Which 2 actions should the Project Manager take when implementing corrective action?A Create an Exception Plan showing the additional work to repair the roof and redecorate.B Amend the Stage Plan to include the additional work to repair the roof and redecorate.C Authorize a new Work Package for the roof repair work and redecoration.D Amend the Product Description for the solar panels to include a protective layer between the frames and the

waterproof lining on the school roof.E Authorize an amendment to the Work Package for the installation of the solar panels, to include the

protective layer.




Syllabus Area Question Number Part MarksChange Theme 7 B 5


The Site Caretaker has e-mailed the Project Board recommending the introduction of energy-saving light bulbs. He is confident that these bulbs could be implemented within the remaining 3,000 cost tolerance and would reduce energy usage by up to 10% each year. The project is following the PRINCE2 recommended project issue and change control procedure. There is no change budget remaining so the Project Board has escalated the recommendation to the school's governing body (corporate management).

Having considered the idea, the schools governing body has decided to add the introduction of energy-saving light bulbs to the schools Environmental Action Plan. The Sunshine project has been advised of this decision. A new project, the Twinkle project, has been commissioned and is scheduled to start in four weeks time, to replace all existing light bulbs with energy-saving light bulbs. The Site Caretaker has complained to the Project Board because, since submitting his idea, he has not received any feedback.



Assertion Reason1 The Project Board for the Sunshine project should

have escalated the Site Caretaker's ideas in an Exception Plan to corporate management.

BECAUSE An Exception Plan is used to escalate changes which exceed the change budget.

2 The Sunshine project Issue Register should now be updated to show the issue as Closed.

BECAUSE The Issue Register is closed and archived at the end of a project.

3 The Environmental Action Plan should be referenced in any related Configuration Item Records.

BECAUSE A Configuration Item Record shows a product's relationship with other items which, if changed, would affect the product.

4 The Site Caretaker should have submitted his idea to the Project Board as an Issue Report.

BECAUSE Any member of the project, corporate or programme management, or other stakeholder may raise an issue.

5 The Business Case created for the Sunshine project should be used to justify the Twinkle project.

BECAUSE When projects face changes, the impact analysis should consider the Business Case.




Question Number 8Syllabus Area Directing a Project + Managing a Stage Boundary + Closing a Project Processes

Syllabus Area Question Number Part MarksDirecting a Project + Managing a Stage Boundary + Closing a Project Processes 8 A 5

Column 1 is a list of project information required to complete the activities of the Closing a Project process. For each entry in Column 1, select from Column 2 the appropriate activity during which this information should be captured or used. Each selection from Column 2 can be used once, more than once or not at all.

Column 1 Column 21 A review of the savings should be scheduled for 12 months after the project. A Prepare planned

closureB Hand over

productsC Evaluate the

projectD Recommend

project closure

2 The Product Status Account shows that the last of the environmental workshops has been delivered and approved.

3 The renewable energy supplier was not very professional, installing the solar panels without care and attention to detail.

4 The installation records have been approved, confirming that the solar panels meet the quality criteria specified in the Product Description.

5 The local planning authority took several weeks to consider and approve the schools application for solar panels. It is recommended that any future changes which affect the outside of the school building are discussed with the local planning authority at least one month prior to work commencing.




Syllabus Area Question Number Part MarksDirecting a Project + Managing a Stage Boundary + Closing a Project Processes 8 B 5


The Sunshine project is 2 days from the planned end date. Another project, the Twinkle project, has just started to replace all existing light bulbs within the school with energy-saving light bulbs.

Some local residents attended the publicity event to complain about the solar panels being visible from their homes. Consultations with local residents will be held in the next few weeks to discuss what measures can be taken to obscure the solar panels from view.

Oakgate School's governing body (corporate management) has approved a separate initiative to install a digital display in the school reception in two weeks time. The display will be used to monitor the performance of the solar panels, showing how much energy is being created and how much is being used.



Assertion Reason1 The Stage Plan for stage 4 should have included

the creation of the Benefits Review Plan.BECAUSE Closure activities are planned as part of the

Stage Plan for the final management stage.2 Future consultations with local residents should

be recorded as a follow-on action recommendation.

BECAUSE When closing a project, any activity needed to take a project's product to the next phase of its life should be documented as a follow-on action recommendation.

3 The Sunshine Project Manager should assess the effect that the Sunshine project will have on the Twinkle project.

BECAUSE Before recommending project closure, the status of the project's products is confirmed.

4 The Benefits Review Plan should be updated to show the digital display under the How the performance of the project's products will be reviewed heading.

BECAUSE Post-project, a Benefits Review Plan is maintained and executed by corporate or programme management.

5 The Project Board should transfer ownership of the Benefits Review Plan to the school's governing body.

BECAUSE The Benefits Review Plan is closed and archived at the end of the project.




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2000 A4 Questions 1 Prince2 Prac

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