2015

HUMAN CAPITAL DEVELOPMENT AND TALENT MANAGEMENT

7 – 10 APRIL 2015

Sasana Kijang, Kuala Lumpur

6 Programme Agenda

15 Profile of Speakers

28 List of Participants

33 Programme Managers

3 Programme Overview

PROGRAMME OVERVIEW

2015

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LEARNING OBJECTIVES

At end of programme, participants will be able to: · Broaden their understanding of the talent management architecture and strategies required to support sustained improvements to organisational performance specifically in the context of a central bank of a developing economy. · Describe the role of critical knowledge assets at the workplace and how it contributes to work effectiveness

LEARNING METHODOLOGY

A blend of lectures and group discussions, drawing from the Malaysian experience. Participants are expected to contribute actively from their own experiences during the programme.

TARGET AUDIENCE

The programme is targeted at individuals in a managerial capacity with responsibility for managing human resources and talent in their organisations.

Programme Venue Training Room 2.1 - 2.2 Level 2 Sasana Kijang Bank Negara Malaysia 2, Jalan Dato’ Onn 50480 Kuala Lumpur Tel: +60 (3) 9179 2888

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Welcome Lunch (7 April) Conference Hall 2 Lower Ground 2 Sasana Kijang

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Accomodation Venue Lanai Kijang Bank Negara Malaysia 2, Jalan Berjasa 50480 Kuala Lumpur Tel: +60 (3) 2618 2828

VENUE DETAILS

PROGRAMME AGENDA

2015

Introduction to BNM

DAY 1: TUESDAY, 7 APRIL 2015

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09:30-10:00

This session will provide an overview of BNM as an organization, governance arrangements and mandate. Ms. Ruziana Mohd Mokhtar Central Banking Services Bank Negara Malaysia

Energise & Engage

10:00-10:15

Context Setting & Ice-breaking

10:15-11:15

The session will give an overview of the programme and provide participants an opportunity to get to know each other. Ms. Low Mui Tin Ms. Sophia Teh Wee Cheng Central Banking Services Bank Negara Malaysia

Session 1: Overview of BNM’s Talent Management Architecture

11:15-12:45

The session will provide an overview of BNM’s major components of Talent Management Architecture which are aligned with human capital imperatives to support the Bank’s business plan. Mr. Mohd. Adhari Belal Din Strategic Human Capital Department Bank Negara Malaysia

Photography Session

12:45-13:00

Session 1: Overview of BNM’s Talent Management Architecture (continued)

DAY 1: TUESDAY, 7 APRIL 2015

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14:30-15:30

Tour of Sasana Kijang & BNM Museum & Art Gallery

Ms. Nirmala Devi Hospitality Services Department Bank Negara Malaysia Mr. Mohd Faiz Naim Hassan Museum, Art Gallery and KM Services Bank Negara Malaysia

Mr. Thomas Tan Koon Peng Human Capital Development Centre & Central Banking Services Bank Negara Malaysia

Welcome Lunch

13:00-14:30

15:45-17:15

Energise & Engage

15:30-15:45

Session 2: Alignment of Roles, Capabilities and Values to Organisational Strategic Objective

DAY 2: WEDNESDAY, 8 APRIL 2015

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9:00-10:45

Energise & Engage

10:45-11:00

11:00-12:45

This session will highlight different sourcing strategies, including tangible and non-tangible propositions in attracting and retaining talent. Mr. Razman Samsudin Ms. Suhaniza Shahar Strategic Human Capital Department Bank Negara Malaysia

Refuel & Relate

12:45-14:15

This session will cover key concepts of jobs, job design, role matrix and job families. Other components in performing the roles such as competencies and shared values will also be highlighted. Ms. Liza Kamarudin Mr. Syed Ahmad Shakirin Syed Ghazali Strategic Human Capital Department Bank Negara Malaysia

Session 3: Source – Competitive Sourcing for the Right Talent

Review & Reiterate

8:50-9:00

Energise & Engage

DAY 2: WEDNESDAY, 8 APRIL 2015

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15:45-16:00

Session 5: Develop – Managing and Developing Talent for Organizational Effectiveness

16:00-17:45

This session will cover the various development interventions in managing and developing the talent pool through career management, succession management and leadership development. Dr. Mazlina Muhamad Mr. Faizal Muhammad Sudin Strategic Human Capital Department Bank Negara Malaysia

Session 4: Assess – Building a Healthy Talent Pool through Structured Assessment for Organisational Success

14:15-15:45

The session will focus on the application of the integrated profiling framework to illustrate how different assessment method/tools are used to profile and select talent. Dr. Mazlina Muhamad Mr. Faizal Muhammad Sudin Strategic Human Capital Department Bank Negara Malaysia

Session 6: Develop – Enhancing Technical Competencies to Deliver Mandate

DAY 3 : THURSDAY, 9 APRIL 2015

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9:00-10:30

Energise & Engage

10:30-10:45

Session 7: Develop – Strengthening Leadership and Personal Competencies to Elevate Performance

10:45-12:45

The session will discuss on learning strategies and interventions to develop a well-rounded central banker. Ms. Dorothy Ung Suan Jin Human Capital Development Centre Bank Negara Malaysia

Refuel & Relate

12:45-14:15

This session will cover approaches adopted to develop technical competencies and use a sample case to illustrate. Dr. Hasanah Johari Ms. Zuraida Abdul Rahman Human Capital Development Centre Bank Negara Malaysia

Review & Reiterate

8:50-9:00

DAY 3: THURSDAY, 9 APRIL 2015

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Energise & Engage

15:45-16:00

Session 9: Knowledge Management – Nurturing Learning Culture through Knowledge Management

16:00-17:30

The session will focus on knowledge management solutions in building organisational capabilities. The session will discuss how knowledge management processes, tools and practices play a key role in nurturing the learning culture in the Bank. Mr. Ghazali Mohamed Fadzil Human Capital Development Centre Bank Negara Malaysia

Session 8: What attributes must leaders in Asia enhance to engage the people they lead?

14:15-15:45

This session will discuss perspectives of leadership development. Ms. Karen Ruth Shepherdson Ms. Lily Wong The ICLIF Leadership and Governance Centre

Session 11: Measure & Retain – Improving Performance through Holistic Performance Assessment and Rewards Management

DAY 4: FRIDAY, 10 APRIL 2015

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9:00-10:45

The session will discuss the relationship between performance and rewards, and how various philosophies around this relationship result in differentiated reward schemes. The discussion will also focus on the common implementation challenges in managing performance-based differentiated culture. Ms. Intan Shahira Mohd Shahru Strategic Human Capital Department Bank Negara Malaysia

Energise & Engage

10:45-11:00

Section 12: Panel Discussion – Human Capital Issues & Challenges

11:00-12:30

Panel members: Mr. Mohd. Adhari Belal Din Bank Negara Malaysia Mr. Thomas Tan Koon Peng Bank Negara Malaysia Ms. Kala Kularajah Hay Group Mr. Pun Tian Pouw Korn Ferry International Moderator: Ms. Ruziana Mohd Mokhtar Bank Negara Malaysia

Review & Reiterate

8:50-9:00

DAY 4: FRIDAY, 10 APRIL 2015

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Energise & Engage

15:45-16:00

Session 14: Talent Development in Financial Sector – Talent Development to Support a More Dynamic Financial Sector

16:00-17:15

This session describes the comprehensive approach to develop talent for the financial industry and how it contributes towards developing a highly qualified pool of talent. Mr. Ahmad Fairuz Mohd Adzahan Asian Banking School

Wrap up and Evaluation

17:15-17:45

Refuel & Relate

12:30-14:30

Session 13: Talent Development in Financial Sector – The War for Talent in the Financial Industry

14:30 -15:45

This session will focus on the issues and challenges in talent management facing the financial services industry and the role of AIF in addressing them. Dr. Wan Nursofiza Wan Azmi Asian Institute of Finance

PROFILE OF SPEAKERS

2015

MR. MOHD. ADHARI BELAL DIN Director Strategic Human Capital Department Strategic Management Department Bank Negara Malaysia adhari@bnm.gov.my

Adhari is the Director of Strategic Human Capital Department and Strategic Management Department. He is responsible to develop and drive the implementation of HR strategic plan for the Bank. He is also responsible to spearhead the Bank’s strategic management, organizational performance and program management functions to drive greater organizational focus and performance. Prior to this, he was the Director of Strategic and Risk Management Department. Besides his responsibilities in strategic management functions of the Bank, he was responsible to ensure that the Bank is aware of its inherent risks by creating sound and robust risk assessment frameworks, enabling self-assessment environment, instilling enterprise-wide risk management culture and independently, advising on enterprise-wide risks. Prior to joining the Bank in 2008, Adhari was a Managing Consultant of Hay Group, Kuala Lumpur. His consulting career started as early as 1998 with PricewaterhouseCoopers, Kuala Lumpur in the area of Strategic Change Management. Adhari’s consulting experience and expertise have been mostly in the areas of talent management, leadership assessment and development, competency modelling, assessment and development, employee value propositions and change management for client organisations mostly within Financial Services and Public sectors.

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MR. THOMAS TAN Director, Human Capital Development Centre & Central Banking Services Bank Negara Malaysia thomas@bnm.gov.my

Thomas is the Director of the Human Capital Development Centre and Central Banking Services. He oversees the formulation and implementation of strategies to develop a competent and progressive workforce for BNM and to enhance ties with central banks and financial sector authorities. Thomas has about 20 years of experience in central banking. Prior to his current role, Thomas served in the Development Finance & Enterprise Department, the Economics Department and the Monetary Assessment and Strategy Department, where he was the Deputy Head of the Monetary Policy Committee Secretariat. Thomas holds a degree in Economics and Accounting from the University of Bristol and an MBA from INSEAD. He is a Chartered Financial Analyst, was a BNM scholar and had attended the Strategic Leadership for Microfinance Programme at Harvard Business School.

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MS. RUZIANA MOHD MOKHTAR Deputy Director, Central Banking Services Bank Negara Malaysia ruziana@bnm.gov.my

Ruziana has been with the Bank since 1998. She joined the Central Banking Services (CBS) unit in August 2014, which is responsible for international technical cooperation initiatives with other central banks and regulatory agencies. Prior to joining CBS, Ruziana served as a Deputy Director responsible for the formulation of regulatory framework and strategies for the development of the financial sector. Ruziana holds an accounting degree from the University of Melbourne and is a member of CPA Australia.

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MS. LIZA KAMARUDIN Manager, Strategic Human Capital Department Bank Negara Malaysia liz@bnm.gov.my

Liza has been with the Bank for almost 20 years and is currently a Manager in the Strategic Human Capital department. She is currently responsible in mananging manpower planning, competencies, jobs, and restructuring of departments in the Bank. Liza, graduated with MBA from the University of Hull, UK in 1996.

MR. SYED AHMAD SHAKIRIN SYED GHAZALI Manager, Strategic Human Capital Department Bank Negara Malaysia shakirin@bnm.gov.my

Syed has been with the Bank for almost 13 years. He is currently a Manager in the Strategic Human Capital department and is responsible in managing human capital analytics, job evaluations and restructuring of departments in the Bank. Syed graduated in Bachelor of Business Administration (Human Resource) from UiTM.

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Razman has been with the Bank for almost 14 years, and is currently a Deputy Director in the Strategic Human Capital department. He is responsible for Talent Supply functions in the Bank.

MR. RAZMAN SAMSUDIN Deputy Director, Strategic Human Capital Department Bank Negara Malaysia razmans@bnm.gov.my

MS. SUHANIZA SHAHAR Manager, Strategic Human Capital Department Bank Negara Malaysia suhaniza@bnm.gov.my

Suhaniza has been with the Bank for over 10 years and is currently a Manager in the Strategic Human Capital department. She is responsible for the sourcing of talent in the Bank. Suhaniza graduated with MSc in Work and Organisational Psychology from the University of Nottingham in 2009.

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DR. MAZLINA MUHAMAD Manager, Strategic Human Capital Department Bank Negara Malaysia mazlina@bnm.gov.my

Dr. Mazlina has been with the Bank since 2002 and is currently a Manager in the Strategic Human Capital department. She is responsible for the Bank’s profiling initiatives of talents in the Bank. She has been Chartered with the British Psychological Society and a member of the Occupational Division. She has a BSc (Hons) in Psychology from University of Wales, Cardiff, MA in Industrial & Organizational Psychology from National University of Malaysia and a PhD in Psychology from the University of Surrey. Her doctorate focused on psychometric assessments in the workplace. Faizal has been with the Bank for almost 15 years, and is currently a Manager in the Strategic Human Capital department. He is currently responsible for Progression, Succession and Development in the Bank.

MR. FAIZAL MUHAMMAD SUDIN Manager, Strategic Human Capital Department Bank Negara Malaysia faizal@bnm.gov.my

DR. HASANAH JOHARI Deputy Director, Human Capital Development Centre Bank Negara Malaysia DrHasanah@bnm.gov.my

Dr. Hasanah joined the Bank about 20 years ago and is currently the Deputy Director of Human Capital Development Centre. She is in charge of the Performance Consultancy and Technical Capability Development Section in which she partners the line departments to elevate their performance. Her past experience in Bank Negara Malaysia include workforce planning, performance management, recruitment and scholarship management, leadership profiling and succession management in the Strategic Human Capital department. She completed her MSc in Human Resource Development (1997) from the University of Manchester, UK and her dissertation was on self-driven career development. A strong believer in continuous learning and the need to deepen her knowledge in HR, Dr. Hasanah went to pursue her PhD in UK in 2004 and successfully completed her thesis in designing a more strategic HRM in 2007. She is also an accredited professional Certified Solution – Focused Coach (CSFC) by the Canadian Council of Professional Certification.

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MS. ZURAIDA ABDUL RAHMAN Manager, Human Capital Development Centre Bank Negara Malaysia zuraidaar@bnm.gov.my

Zuraida joined the Bank about 29 years ago and is currently the Manager of Human Capital Development Centre. She is in the Performance Consultancy and Technical Capability Development Section in which she partners the line departments to elevate their performance. She spent most of her career in the supervision sector where she supervises the individual banks for assessment on their financial health. She also had the experience in regulatory and policy in the cooperative sector. Currently, she is in charge for both the Supervision and Regulation sector of the Bank. She completed her MSc in Accounting (2000) from the National University of Malaysia.

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MS. DOROTHY UNG SUAN JIN Deputy Director, Human Capital Development Centre Bank Negara Malaysia ungsj@bnm.gov.my

Dorothy is the Deputy Director of the Organisational Capability Development section of the Human Capital Development Centre. She has over 20 years of experience in the Central Bank. Prior to her current role, she served in the Banking Supervision Department. Currently Dorothy is responsible for building leadership and organisational capabilities in the Bank. She plays a key role in the design and delivery of leadership and personal development solutions to enhance competence of Bank staff at all levels. Dorothy holds a Bachelor of Commerce and Masters of Knowledge Management from the University of Melbourne. Besides learning & development, she also has wide experience in implementing various knowledge management initiatives towards helping the Bank achieve its aspiration to be a Knowledge Based Organisation. Dorothy believes in listening to people and empowering them to be their best.

MR. GHAZALI MOHAMED FADZIL Deputy Director, Human Capital Development Centre Bank Negara Malaysia ghazali@bnm.gov.my

Ghazali is currently a Deputy Director at the Human Capital Development Centre. He has served the Bank for over 12 years and was instrumental in setting up the new Knowledge Management Centre at Bank Negara Malaysia. His professional experiences include being Head of the Information Resource Centre for both Securities Commission and Telekom Multimedia, and Manager for Knowledge Management at the Multimedia Development Corporation (MDeC). Ghazali has also written and presented papers, as well as conducted workshops quite extensively in the area of information and knowledge management. His current subject interests are Knowledge Loss and Retention, Competitive Intelligence, Strategic Information Use and Management, and Social Media in Information Systems.

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MS. INTAN SHAHIRA MOHD SHAHRU Deputy Director, Strategic Human Capital Department Bank Negara Malaysia shahira@bnm.gov.my

Intan Shahira has been engaging the Bank for 6 years as a consultant and subsequently joined the Bank as a Deputy Director, Jobs & Rewards Specialist in the Strategic Human Capital department. She assisted the relevant to design, implement and socialize the new job management system & the proposed integrated talent & rewards strategy for the Bank. She was responsible for integrating the newly designed job management system and rewards philosophy with the other talent management initiatives in the Bank, namely the Career Progression Framework and Behavioral Competency Framework that addresses the different job families in the Bank. She is currently overseeing the Progression, Succession & Development functions in the Bank. Previously, Intan Shahira was a Senior Consultant with the Hay Group based in Kuala Lumpur, Malaysia for 8 years. She consulted in the area of executive rewards, performance-linked reward systems, performance management, competency-based modeling and leadership effectiveness programs.

MS. KAREN RUTH SHEPHERDSON Director The ICLIF Leadership and Governance Centre karenrs@iclif.org

Karen fulfils a dual role as Iclif’s chief designer and facilitator. A native Malaysian, Karen began her career in banking, and gained more than 20 years of experience in economic research, corporate planning, and regional office supervision before finding her true calling in leadership learning and development. She uses her analytic capabilities, understanding of organisational dynamics and HR background to design world-class curricula for Iclif’s clients in collaboration with other lead faculty. She has done work in Indonesia, Thailand, Singapore, Vietnam and China. Karen is a certified Curriculum Developer, Instructional Systems Designer, experienced facilitator and 360-feedback coach. Karen holds a Bachelor of Science in Business Administration (University of Lincoln-Nebraska, United States), and an MBA (University of Newcastle, Australia).

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MS. LILY WONG Deputy Director, Business Strategy The ICLIF Leadership and Governance Centre lily@iclif.org

Lily is the Deputy Director for Business Strategy at Iclif where she is also a People Development Facilitator & an Executive Coach. She has over 20 years of experience in various roles such as sales and marketing, professional education accreditation and qualification, and business process re-engineering. She has successfully grown corporate portfolios and developed international markets in Asia and the United States. A certified instructional designer and accredited MBTI & NLP practitioner, Lily holds a Post-Graduate Diploma in the art of Ontological Coaching.

MS. KALA KULARAJAH Regional Director - Fast growing Markets Hay Group kala.kularajah@haygroup.com

Kala is a Regional Director for Fast Growing Markets. She is a member of Fast Growing Markets (FGM) Leadership Team in developing and driving Hay Group’s global strategy for FGM. She is also the head of Value Proposition Development for the Solutions Consulting Business for FGM and Client Relationship Director for key Malaysian clients With more than 25 years of Management Consulting and line experience, she is a seasoned human capital expert with deep experience in all aspects of People & Organization. Through both her line and consulting experience she has helped clients innovate and de risk their organizational capability to drive business results. Her experience spans across numerous industries and geographies. Kala holds a MBA (Summa Cum Laude) Boston Unversity, USA, a Bachelor of Economics (major in Accounting), Monash University, Australia and CPA, Australia.

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MR. PUN TIAN POUW @ TP Principal (executive search) Korn Ferry International tian-pouw.pun@kornferry.com

Tian Pouw possesses more than two decades of experience in regional consulting and corporate HR experiences in assessment and development, change management, leadership search, mergers and acquisitions, organization change and transformation, and talent management. He has also worked with senior management-level clients throughout Asia Pacific including India, Indonesia, Korea, Malaysia, Mauritius, the Philippines, Singapore and Thailand. Prior to joining Korn Ferry, Tian Pouw was the group human resources general manager for Hong Leong Group, one of Malaysia's largest conglomerates. Before that, he was the consulting practice lead for Hewitt Associates' talent and leadership engagement practice in Malaysia. Tian Pouw started his career with Andersen Consulting in Malaysia. During his tenure, he was the senior consulting manager for the organization and human performance group, specializing in the financial services industry, as a regional HR lead Asia, and as a quality-ISO9001 manager. Tian Pouw holds a post-grad diploma in human resource management from the University of Malaya and a bachelor's degree from Monash University, Austrialia. In addition, he is also a certified practitioner in NLP-NS (Neurolingustic Programming-Neuro Semantics).

DR. WAN NURSOFIZA WAN AZMI Director, Strategy, Policy Development and Research Asian Institute of Finance nursofiza@aif.org.my

Dr. Wan is the Director of Strategy Policy Development and Research of the Asian Institute of Finance (AIF). Prior to her employment at AIF, she was the Head of the Director General’s Office at Labuan Financial Services Authority (Labuan FSA) Malaysia, where she was involved in the strategic development of the Labuan International Business and Financial Centre. She was also the pioneering team that established the International Centre for Education in Islamic Finance (INCEIF). At INCEIF, she was responsible for developing the Chartered Islamic Finance Professional (CIFP) programme, which is one of the world’s first certification in Islamic Finance. Dr. Wan is an accomplished author. Her book, Islamic Finance and Banking System is acknowledged as McGraw Hill bestselling title in 2009. The book is widely used as a major textbook and reference book in most universities worldwide, and has been translated into the Russian and Chinese language. She was named as the Upcoming Personality in Islamic Finance at the Global Islamic Finance Award 2012 and was also listed on the Top 20 Most Influential Women in Islamic Finance by a London-based Islamic finance magazine. She recently won the Best Case Study Award 2013 sponsored by the European Case Clearing House (ecch) for her case study on BNI Syariah: Growing in a Competing Market. In 2014, her case study on Bank Islam Malaysia Berhad received the Best Islamic Case Award at the Global Islamic Finance Awards in Dubai. Dr. Wan is also a Certified Trainer and a member of Chartered Institute of Personnel and Development (CIPD), UK. She holds a Phd in Corporate Finance from Australia, and obtained her Master of Science in Corporate Finance and Bachelor of Science in Business Economics from the United Kingdom.

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MR. AHMAD FAIRUZ MOHD ADZAHAN Head, Strategy, Professional Development Division Asian Banking School fairuz@asianbankingschool.com

Fairuz is presently heading the Professional Development Division at the Asian Banking School, primarily responsible for the delivery of professional qualification and continuing professional development programmes towards enhancing human capital development in the banking profession. He joined the Institute of Bankers Malaysia (now known as the Asian Institute of Chartered Bankers) in 2013 and has been heavily involved in the institute’s activities to support talent development in the banking and finance sector. Through AICB, he partakes in a number of efforts for talent development with other banking institutes in the region. Fairuz has 18 years of experience in the financial services industry in technical training and development, global banking and market operations, and wholesale and retail banking.

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LIST OF PARTICIPANTS

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Cambodia

Chat Sovireak Director Personnel chatsovireak@nbc.org.kh

National Bank of Cambodia

Cambodia

Sivanno Oum Deputy Head of Governor's Office and Assistant to the Secretary General Cabinet oumsivanno@nbc.org.kh

National Bank of Cambodia

Cambodia

Bo Sophak Section Chief Personnel bs.phak@gmail.com

National Bank of Cambodia

Fiji

Tuatoko Lenny Manager Human Resources Currency & Corporate Services Group lenny@rbf.gov.fj

Reserve Bank of Fiji

Fiji

Tamaue Melania Training & Development Coordinator Currency & Corporate Services Group melania@rbf.gov.fj

Reserve Bank of Fiji

Indonesia

Fahmi Mumtaz Assistant Manager / HR Analyst Human Resources Department fahmi_m@bi.go.id

Bank Indonesia

Indonesia

Aninditha Septrina Wardhani Head Section of Human Resources Recruitment Department of Organisations and Human Resources anindhita@ojk.go.id

Otoritas Jasa Keuangan (Indonesia Financial Services Authority)

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Kenya

Adede Akoth Linda Senior Bank Officer Human Resources adedela@centralbank.go.ke

Central Bank of Kenya

Kuwait

Adel M. Bahbahani Head of Training Section Human Resources Department ambahbahani@cbk.gov.kw

Central Bank of Kuwait

Lao PDR

Phanousack Kenevongphachanh Deputy Director General Organization and Personnel Department phanousack@bol.gov.la

Bank of the Lao PDR

Lao PDR

Sonephet Chandeng Deputy Director Organization and Personnel Department tiger_air@hotmail.com

Bank of the Lao PDR

Lao PDR

Sonedavanh Phanthalangsy Deputy Chief Division Organization and Personnel Department monday620@yahoo.com

Bank of the Lao PDR

Lebanon

Wissam Issa Head of Planning and Performance Division Human Resources Department wissa@bdl.gov.lb

Banque du Liban (Central Bank of Lebanon)

Indonesia

Linda Puspasari Analyst Department of Organisations and Human Resources linda.puspasari@ojk.go.id

Otoritas Jasa Keuangan (Indonesia Financial Services Authority)

Maldives

Moosa Jameel Senior Manager Human Resources Department moosa.jameel@mma.gov.mv

Maldives Monetary Authority

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Myanmar

Lae Lae Nu Assistance Director Governor's Office htaylln22@gmail.com Human Resources adedela@centralbank.go.ke

Central Bank of Myanmar

Myanmar

Moh Moh Thein Assistant Director Administration & IT mohcbmait@gmail.com Email

Central Bank of Myanmar Nepal

Jai Narayan Pradhan Assistant Director Human Resource Management Department jnpradhan@nrb.org.np

Nepal Rastra Bank (Central Bank of Nepal)

Nepal

Purna Bahadur Rana Assistant Director (Computer) Pokhara Office nrbpkr@nrb.org.np

Nepal Rastra Bank (Central Bank of Nepal)

Pakistan

Obaid Ahmed Deputy Director Human Resources Department obaid.ahmed@sbp.org.pk

State Bank of Pakistan

Pakistan

Abdul Azeem Dosani Assistant Director Human Resources Department azeem.dosani@sbp.org.pk

State Bank of Pakistan

Myanmar

Naing Min Tun Assistant Director Administration & IT Department naingteza2828@gmail.com

Central Bank of Myanmar

Pakistan

Abdul Ghaffar Deputy Director Human Resource Management Department abdul.ghaffar4@sbp.org.pk

State Bank of Pakistan, Banking Services Corporation

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Philippines

Donabelle Benzon Suva Assistant Manager Human Resources Development Department suvadb@bsp.gov.ph

Bangko Sentral ng Pilipinas

Turkey

Berat Bayram Central Bank Assistant Specialist Human Resources Department berat.bayram@tcmb.gov.tr

Central Bank of the Republic of Turkey

Uganda

Moses Apell Odongo Principal Banking Officer Human Resources Department aodongo@bou.or.ug

Bank of Uganda

Vietnam

Phan Le Mai Official Human Resources Department mai.phanle@sbv.gov.vn

State Bank of Vietnam

Vietnam

Dang Xuan Hue Training Manager Banking Training School dxhue68@gmail.com

State Bank of Vietnam

Vietnam

Bui Thi Thu Hoai Official Human Resources Department hoai.buithu@sbv.gov.vn

State Bank of Vietnam

Palestine

Najeh Hassan Husein Hamamra Training and Development Division Chief Human Resources Department nhamamra@pma.ps

Palestine Monetary Authority

PROGRAMME MANAGERS

2015

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CENTRAL BANKING SERVICES Programme Managers

Name : Sophia Teh Wee Cheng Office : +60 (3) 9179 2249 H/P : +60 (16) 203 3177 Email : sophia@bnm.gov.my

Name : Low Mui Tin Office : +60 (3) 9179 2248 H/P : +60 (12) 223 8983 Email : lmt@bnm.gov.my