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    OperationsManagement

    Topic 2: Plant Location

    UiTM Shah AlamLecturer: Pn. Noriah YusoffT1-A16-6C

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    Learning Objectives

    When you complete this chapter youshould be able to:

    1. Identify and explain seven major factors

    that effect location decisions

    2. Compute labor productivity

    3. Apply the factor-rating method

    4. Complete a locational break-evenanalysis graphically and mathematically

    5. Use the center-of-gravity method

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    Federal Express

    Central hub concept

    Enables service to more locations with fewer

    aircraft Enables matching of aircraft flights with

    package loads

    Reduces mishandling and delay in transit

    because there is total control of packagesfrom pickup to delivery

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    Location Strategy

    One of the most important decisions afirm makes

    Increasingly global in nature Significant impact on fixed and

    variable costs

    Decisions made relatively infrequently

    The objective is to maximize thebenefit of location to the firm

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    Location and Costs

    Location decisions based on lowcost require careful consideration

    Once in place, location-relatedcosts are fixed in place anddifficult to reduce

    Determining optimal facilitylocation is a good investment

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    Location and Innovation

    Cost is not always the most importantaspect of a strategic decision

    Four key attributes when strategy is

    based on innovationHigh-quality and specialized inputs

    An environment that encourages

    investment and local rivalryA sophisticated local market

    Local presence of related and

    supporting industries

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    Location Decisions

    Long-term decisions

    Decisions made infrequently

    Decision greatly affects both fixedand variable costs

    Once committed to a location,many resource and cost issues aredifficult to change

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    Factors That AffectLocation Decisions

    Labor productivity

    Wage rates are not the only cost

    Lower productivity may increase total cost

    Labor cost per day

    Productivity (units per day)= Cost per unit

    Connecticut

    = $1.17 per unit$70

    60 units

    Juarez

    = $1.25 per unit$25

    20 units

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    Factors That AffectLocation Decisions

    Exchange rates and currency risks

    Can have a significant impact on coststructure

    Rates change over time

    Costs

    Tangible - easily measured costs such as

    utilities, labor, materials, taxes Intangible - less easy to quantify and

    include education, public transportation,community, quality-of-life

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    Factors That AffectLocation Decisions

    Exchange rates and currency risks

    Can have a significant impact on coststructure

    Rates change over time

    Costs

    Tangible - easily measured costs such as

    utilities, labor, materials, taxes Intangible - less easy to quantify and

    include education, public transportation,community, quality-of-life

    Location

    decisions basedon costs alone

    can create

    difficult ethicalsituations

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    Factors That AffectLocation Decisions

    Political risk, values, and culture

    National, state, local governmentsattitudes toward private and intellectualproperty, zoning, pollution, employmentstability may be in flux

    Worker attitudes towards turnover, unions,absenteeism

    Globally cultures have different attitudestowards punctuality, legal, and ethicalissues

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    Factors That AffectLocation Decisions

    Proximity to markets

    Very important to services

    JIT systems or high transportation costsmay make it important to manufacturers

    Proximity to suppliers

    Perishable goods, high transportation

    costs, bulky products

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    Factors That AffectLocation Decisions

    Proximity to competitors

    Called clustering

    Often driven by resources such as natural,information, capital, talent

    Found in both manufacturing and serviceindustries

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    Factor-Rating Method

    Popular because a wide variety of factorscan be included in the analysis

    Six steps in the method

    1. Develop a list of relevant factors calledcritical success factors

    2. Assign a weight to each factor

    3. Develop a scale for each factor

    4. Score each location for each factor5. Multiply score by weights for each factor for

    each location

    6. Recommend the location with the highest

    point score

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    Factor-Rating Example

    Critical ScoresSuccess (out of 100) Weighted ScoresFactor Weight France Denmark France Denmark

    Laboravailability

    and attitude .25 70 60 (.25)(70) = 17.5 (.25)(60) = 15.0People-to-

    car ratio .05 50 60 (.05)(50) = 2.5 (.05)(60) = 3.0

    Per capitaincome .10 85 80 (.10)(85) = 8.5 (.10)(80) = 8.0

    Tax structure .39 75 70 (.39)(75) = 29.3 (.39)(70) = 27.3Education

    and health .21 60 70 (.21)(60) = 12.6 (.21)(70) = 14.7

    Totals 1.00 70.4 68.0

    Table 8.4

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    Locational

    Break-Even Analysis Method of cost-volume analysis used for

    industrial locations

    Three steps in the method1. Determine fixed and variable costs for

    each location

    2. Plot the cost for each location

    3. Select location with lowest total cost forexpected production volume

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    Locational Break-EvenAnalysis Example

    Three locations:

    Akron $30,000 $75 $180,000

    Bowling Green $60,000 $45 $150,000

    Chicago $110,000 $25 $160,000

    Fixed Variable TotalCity Cost Cost Cost

    Total Cost = Fixed Cost + (Variable Cost x Volume)

    Selling price= $120

    Expected volume= 2,000 units

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    Locational Break-EvenAnalysis Example

    $180,000

    $160,000$150,000

    $130,000

    $110,000

    $80,000

    $60,000

    $30,000

    $10,000

    Annualcost

    | | | | | | |

    0 500 1,000 1,500 2,000 2,500 3,000

    Volume

    Akronlowestcost

    Bowling Greenlowest cost

    Chicagolowestcost

    Figure 8.2

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    Center-of-Gravity Method

    Finds location of distributioncenter that minimizes distributioncosts

    Considers

    Location of markets

    Volume of goods shipped to thosemarkets

    Shipping cost (or distance)

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    Center-of-Gravity Method

    Place existing locations on acoordinate grid

    Grid origin and scale is arbitrary

    Maintain relative distances

    Calculate X and Y coordinates for

    center of gravityAssumes cost is directly

    proportional to distance andvolume shipped

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    Center-of-Gravity Method

    x - coordinate=

    dixQi

    Qii

    i

    diyQi

    Qii

    i

    y - coordinate=

    where dix = x-coordinate of location i

    diy = y-coordinate of location i

    Qi = Quantity of goods moved to

    or from location i

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    Center-of-Gravity Method

    North-South

    East-West

    120

    90

    60

    30

    | | | | | |

    30 60 90 120 150Arbitraryorigin

    Chicago(30, 120)New York(130, 130)

    Pittsburgh(90, 110)

    Atlanta(60, 40)

    Figure 8.3

    Center of gravity(66.7, 93.3)+

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    Center-of-Gravity Method

    Number of ContainersStore Location Shipped per Month

    Chicago(30, 120) 2,000Pittsburgh(90, 110) 1,000

    New York(130, 130) 1,000Atlanta(60, 40) 2,000

    x-coordinate=(30)(2000) + (90)(1000) + (130)(1000) + (60)(2000)

    2000 + 1000 + 1000 + 2000=66.7

    y-coordinate=(120)(2000) + (110)(1000) + (130)(1000) + (40)(2000)

    2000 + 1000 + 1000 + 2000

    =93.3

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    Center-of-Gravity Method

    North-South

    East-West

    120

    90

    60

    30

    | | | | | |

    30 60 90 120 150Arbitraryorigin

    Chicago(30, 120)New York(130, 130)

    Pittsburgh(90, 110)

    Atlanta(60, 40)

    Center of gravity(66.7, 93.3)+

    Figure 8.3

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    Service Location Strategy

    1. Purchasing power of customer-drawing area

    2. Service and image compatibility with demographics ofthe customer-drawing area

    3. Competition in the area4. Quality of the competition

    5. Uniqueness of the firms and competitors locations

    6. Physical qualities of facilities and neighboring

    businesses7. Operating policies of the firm

    8. Quality of management

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    Location Strategies

    Service/Retail/Professional Location Goods-Producing LocationRevenue Focus Cost Focus

    Volume/revenue

    Drawing area; purchasing power

    Competition; advertising/pricing

    Physical quality

    Parking/access; security/lighting;appearance/image

    Cost determinants

    Rent

    Management caliber

    Operations policies (hours, wagerates)

    Tangible costs

    Transportation cost of raw material

    Shipment cost of finished goods

    Energy and utility cost; labor; rawmaterial; taxes, and so on

    Intangible and future costs

    Attitude toward union

    Quality of life

    Education expenditures by state

    Quality of state and localgovernment

    Table 8.6

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    Location Strategies

    Service/Retail/Professional Location Goods-Producing Location

    Techniques Techniques

    Regression models to determine

    importance of various factorsFactor-rating method

    Traffic counts

    Demographic analysis of drawingarea

    Purchasing power analysis of area

    Center-of-gravity methodGeographic information systems

    Transportation method

    Factor-rating methodLocational break-even analysis

    Crossover charts

    Table 8.6

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    Location Strategies

    Service/Retail/Professional Location Goods-Producing Location

    Assumptions Assumptions

    Location is a major determinant ofrevenue

    High customer-contact issues arecritical

    Costs are relatively constant for agiven area; therefore, the revenuefunction is critical

    Location is a major determinant ofcost

    Most major costs can be identifiedexplicitly for each site

    Low customer contact allows focuson the identifiable costs

    Intangible costs can be evaluated

    Table 8.6

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    How Hotel Chains Select Sites

    Location is a strategically importantdecision in the hospitality industry

    La Quinta started with 35 independent

    variables and worked to refine aregression model to predict profitability

    The final model had only four variables

    Price of the inn

    Median income levels

    State population per inn

    Location of nearby colleges

    r2= .51

    51% of theprofitability ispredicted by

    just these fourvariables!

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    The Call Center Industry

    Requires neither face-to-facecontact nor movement of materials

    Has very broad location options

    Traditional variables are no longer

    relevant Cost and availability of labor may

    drive location decisions

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    Geographic Information

    Systems (GIS) Important tool to help in location analysis

    Enables more complex demographic

    analysis Available data bases include

    Detailed census data

    Detailed maps

    Utilities

    Geographic features

    Locations of major services

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    Geographic Information

    Systems (GIS)