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2018

ANNUALREPORT

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Aaron Morgan250.319.4203info@aaronmorgan.ca

Aaron Morgan250.319.4203info@aaronmorgan.ca

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CONTENTS03 PRESIDENT’S MESSAGE

04 BOARD OF DIRECTORS

06 BOARD DEVELOPMENT COMMITTEE REPORT

09 BUSINESS ADVOCACY COMMITTEE REPORT

10 ORGANIZATIONAL SUSTAINABILITY COMMITTEE REPORT

13 GOVERNANCE COMMITTEE REPORT

14 AWARDS COMMITTEE REPORT

16 NEW MEMBERS

19 HIGHLIGHTS

23 SUPPORTERS

24 STAFF & PARTNERSHIPS

The Kamloops Chamber of Commerce

615 Victoria St. Kamloops, BC V2C 2B3

250-372-7722 • kamloopschamber.ca

Produced by Proud Chamber Members:

Photos by: Kent Wong Photography & Lisa Novak Photography

Printed by Wayside • Designed by Fresh Inc.

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PRESIDENT’SMESSAGE

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“We have developed and implemented a new three-year strategic plan that will guide us through 2021.”

JOSHUA KNAAK

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Twelve months ago, I stood in front of you, our membership, and gave you what I felt to be our theme for the year – what have we done for you lately? It is a phrase that would remind us, as directors of the Kamloops Chamber of Commerce, that we cannot rest on our past accomplishments, but that the value our members receive is only as great as what we have done today.

Looking back on the year, I am proud of the efforts of our board, of our staff, and of our members. We have developed and implemented a new three-year strategic plan that will guide us through 2021. This is a plan that was based on extensive feedback from a membership as well as a comprehensive and introspective process at a board level. We have hosted luncheons and events with political leaders and thought leaders in an effort to provide our membership with information and educational opportunities. We have developed the Made in BC tradeshow that was highly successful in 2018 and will be taken to even greater heights in this coming year. We said farewell to our executive director and are completing the search for a new leader of our organization.

A very special thank you to our Board of Directors and specifically our executive team for providing guidance and support over this past year. And thank you to our incredible staff team who, despite all the transitions, continue to deliver industry-leading support and services to our membership. And finally thank you to our members who are, ultimately the reason that we exist. This chamber is in great hands and I look forward to seeing amazing things in the next year.

Joshua Knaak President, 2018-2019

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executive

Joshua KnaakPresident FIT Financial

Tyson AndrykewTreasurerSandman Signature Hotel

Vivek Sharma1st Vice President Sun Peaks Grand Hotel and Conference Centre

Bryce Herman2nd Vice President Advance Hospitality Consulting Services

BOARD OF DIRECTORSOur board of directors is a highly-trained, sophisticated group of dedicated business leaders. Following the policy governance model, they ensure the organization has solid strategic goals that are achieved in an efficient and effective manner.

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Paul RossImmediate Past President Emsland & Associates Insurance Services Ltd.

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directors

BC chamber of commerce representative

Donna GibsonBDO Canada LLP

Daniel CarrollFulton and Company LLP

Michael HenryThompson Rivers University School of Business and Economics

Kate StebbingsTrans Mountain Corporation

Dennis ClareDomtar

Alicia Glaicar Mair Jensen Blair LLP

Aleece LairdAmplify Consulting Inc.

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Tyson AndrykewSandman Signature Hotel

Bryce HermanAdvance Hospitality Consulting Services

Joshua KnaakFIT Financial

BOARD DEVELOPMENT COMMITTEE REPORT

mandate: To ensure the organizational effectiveness of the Board of Directors

chair: Bryce Herman

vice chair: Paul Ross

participants: Paul Ross, Joshua Knaak, Vivek Sharma, Deb McClelland

COMPLETED GOALS:

• Updated competency matrix according to strategic plan

• Implemented year-round recruitment by entire board

• Arranged two tours of member businesses, award winners or key stakeholders

Cindy PivaThrive Business Strategies

Colin O’LearyO’Leary & Associates Ltd.

Tim Shoults Kamloops This Week

THE FOLLOWING DIRECTORS ARE PRESENTED FOR RE-ELECTION:

THE FOLLOWING ARE NOMINATED BY THE BOARD:

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2018 KAMLOOPS CHAMBER STAFF

2018 STATE OF THE CITY DINNER

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info@transmountain.com 1.866.514.6700transmountain.com

Celebrating more than65 years as a member ofthe Kamloops business

community, Trans Mountainis a proud sponsor of

the Kamloops Chamberof Commerce.

youtube.com/transmtn@TransMtn

By unlocking access to world markets for oil, theTrans Mountain Expansion Project will result in increased

taxes paid to governments and years of employment.

6”w x 9”h - cmyk

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BUSINESS ADVOCACY COMMITTEE REPORT

mandate:To represent the interests of our membership to government through the development of official positions and/or policies

chair: Brant Hasanen & Joshua Knaak

vice chairs: Paul Ross

participants: Tyson Andrykew, Dennis Clare, Bob Dieno, Alicia Glaicar, Mike Henry, Bryce Herman, Kate Stebbings, Steve Earl Deb McClelland

COMPLETED GOALS:

• Restructured committee to include member working groups

• Interviewed municipal by-election candidates and posted the videos on the chamber website

• Advanced seven policies/positions impacting various levels of government

• Provided letters of support for review and adoption by the board of directors

• Provided ongoing advocacy on behalf of our membership to various levels of government

2018 BC CHAMBER CONFERENCE

MNP.ca

At MNP, we believe in being your partner in business. That means offering accounting, consulting and tax services to ensure your business keeps up with your vision. From start up to succession, across B.C. and beyond borders, our professionals look at your business from all angles and deliver clear, straightforward advice to help you succeed—wherever business takes you.

MNP is proud to support the Kamloops Chamber of Commerce.

Contact James Foucault, CPA,CA, Partner, Private Enterprise, at 250.374.5908 or james.foucault@mnp.ca

Wherever Business Takes You

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STATE OF THE CITY DINNER 2018

ORGANIZATIONAL SUSTAINABILITY COMMITTEE REPORT

mandate: To identify, assess and provide proposals to the Board for addressing threats to the Chamber’s longer term sustainability in membership, financial and other aspects, including threats from changing demographics, business climate and competing interests

chair: Dennis Clare

vice chair: Tyson Andrykew

participants: Dan Carroll, Donna Gibson, Alicia Glaicar, Brant Hasanen

COMPLETED GOALS:

• Review of articles in the Horizons 2020 Initiative

MNP.ca

At MNP, we believe in being your partner in business. That means offering accounting, consulting and tax services to ensure your business keeps up with your vision. From start up to succession, across B.C. and beyond borders, our professionals look at your business from all angles and deliver clear, straightforward advice to help you succeed—wherever business takes you.

MNP is proud to support the Kamloops Chamber of Commerce.

Contact James Foucault, CPA,CA, Partner, Private Enterprise, at 250.374.5908 or james.foucault@mnp.ca

Wherever Business Takes You

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It’s been said great things are not accomplished by one person, rather by a team of people.

Our team is proud of all the Board and Staff of the Kamloops Chamber of Commerce has accomplished this year.

Our congrats on a year of excellence!

The Abbott Wealth Management Team

Kamloops Chamber of Commerce CORPORATE PARTNER

John van Limbeek, Partner

Sandy Vollo, Partner

Mark Bertoli, Partner

abbottwealth.com

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GOVERNANCE COMMITTEE REPORT

mandate: To annually monitor the board’s duties in compliance with the Modified Policy Governance Model

chair: Vivek Sharma

vice chair: Bryce Herman

participants: Tyson Andrykew, Joshua Knaak, Paul Ross, Dan Carroll, Aleece Laird, Deb McClelland

COMPLETED GOALS:

• Provided ongoing review and recommended updates to bylaws and policies

• Led the board’s annual performance evaluation of the Executive Director

• Oversee strategic planning process

2018 BC CHAMBER CONFERENCE AFTER PARTY

It’s been said great things are not accomplished by one person, rather by a team of people.

Our team is proud of all the Board and Staff of the Kamloops Chamber of Commerce has accomplished this year.

Our congrats on a year of excellence!

The Abbott Wealth Management Team

Kamloops Chamber of Commerce CORPORATE PARTNER

John van Limbeek, Partner

Sandy Vollo, Partner

Mark Bertoli, Partner

abbottwealth.com

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AWARDS COMMITTEE REPORT

mandate: To annually review and enhance the Chamber’s awards programs

chair: Aleece Laird

participants:

comments:

Denis Clare, Donna Gibson, Dan Carroll, Acacia Pangilinan

The Awards Committee is tasked with reviewing and elevating the awards process for our Business Excellence gala and other events where we honour businesses, projects, and people with awards of excellence. The awards in general represent business excellence in Kamloops, thus it is imperative for our organization to develop an awards selection process that is transparent, fair, well communicated, and open. Our Chamber staff do an incredible job developing the events, sponsorship packages, and more to ensure these awards events are sustainable, profitable, and well attended

COMPLETED GOALS:

• Reviewed the newly developed nominee scoring process

• Fine tuned all award criteria

• Further developed strategies to increase engagement of the Awards Selection team

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2018 BUSINESS EXCELLENCE AWARDSThe 32nd annual gala event presented 17 awards of excellence to local business leaders

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• HealthFare Restaurants• Highland Powerlines Ltd.• Horton Ventures Inc.• J. Dena Bryan Lawyer & Mediator• Jamaican Kitchen• Kamloops Matters• Kamloops Tennis Club• Kellermeier Contracting Ltd.• Kitzel Farms Ltd.• KLL Construction• Legacy Garage Doors• Let’s Move Studio• Lightning Rubbish Removal• Lori Mark Real Estate• Master Care Janitorial and Facility Services• McMillan Dubo Law Group• Mills Office Productivity• Moccasin Trails• Napa Auto Parts• Noremac Group• NTRT• OH&S Safety Consulting &

Training Solutions Ltd

• Old Town Farm Market• OPA! of Greece

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• 5 L Commercial Ltd.• Auer Freelance• Best Budget Inn• Brewloops Cultural Development Society• CanShield Data Center• CentreCore HVAC Services Ltd.• Cheque It Bookkeeping• Cocoa Dot Cakes• Collins Bros & Sons Construction Ltd.• Complete Bookkeeping By Andrea• Concord First General Kamloops• Cutting Edge Crane and Rigging• Davies, Al• Dawson Group• Dr. Tamzin Morley, ND• Ebus• Edward Jones - Tracy McCall• EGBC South Central Branch• Flaman Fitness• Flatsix Enterprises Ltd• Flight Centre• FORTIS BC• Graham Hawley Investment Advisor• Graydon Security Systems• Guillevin International

new members2018

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• PA & JM Gaglardi Senior Citizens Society

• Panorama Inn & Suites• ProCad Designs Ltd.• Re/Max - Rusty Franke• Richmond Steel• Robertson Mfg. Ltd.• Royal LePage Westwin Reality

- Ellie Stevens

• Sia Immigration Solutions Inc• Signature Coaching• Signet Studio• Simple Sewage Solutions• Southgate Radiator & Auto Service• Spotless & Sorted• Summit Eyecare Centre• Taj Janitorial Services• TapSnap• The Kamloops Community Volunteer

Services Society (Volunteer Kamloops)

• TLC Solutions• Top Down Enterprises Inc.• TR Business Solutions (Ring Central)• TRU Conference Centre• Tumbleweed Toys

• Twisted Goat Coffee• Underwraps Advertising Solutions

/ 0824330 BC Ltd.

• Unifor Local 10-B• Vivid Orthodontics• Wells Fargo Equipment Finance

Company

• Wilkinson Project Management• Wilson M. Beck Insurance Services

(Kamloops) Inc.

• Wingate Kamloops

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2018 Made in BC TradeshowSANDMAN CENTRE - SEPTEMBER 2018

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• Introduced Leadership Kamloops Certification Program

• Hosted Minister Selina Robinson for a luncheon event

• Hosted Minister Jinny Sims for a roundtable discussion

• Hosted Minister Harjit Sajjan for a breakfast event

• Interviewed municipal election candidates and posted videos on the Chamber website

• Launched the Made in BC Tradeshow

• Hosted the BC Chamber of Commerce AGM & Conference

• Advanced 7 policies/positions impacting various levels of government

• Ran the Trade Accelerator Program with the World Trade Centre Vancouver in partnership with the BC Chamber of Commerce

• Hosted 66 events and saw total attendance of 4562 at those events

• Welcomed 79 New Members + 3 Staff Members:

» Courtney McCombie – Administrative Assistant

» Nic Zdunich – Events Assistant

» Terra McGuire – Member Relations Coordinator

highlights2018

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2018 POLICY SESSION

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Best of luck!WE SAID FAREWELL TO DEB MCLELLAND,

EXECUTIVE DIRECTOR FOR 15 YEARS AFTER 19 YEAR OF SERVICE

TO THE KAMLOOPS CHAMBER

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2018 LeadercastTHOMPSON RIVERS UNIVERSITY - MAY 2018

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2018 supporters

• Aberdeen Mall

• Atlas Steak and Fish

• BDC Business Development Bank

• Bee’s and the Bare Bones

• Berwick on the Park

• BCLC

• Broadcast Centre

• Caffe Motivo

• Cascades Casino Kamloops

• Chartwell Ridgetpointe

• City of Kamloops

• Coast Kamloops Hotel & Conference Centre

• Community Futures

• Domtar

• Edward Jones - Brant Hasanen

• Excel Personnel

• FIT Financial

• Fulton & Company LLP

• Fresh Inc.

• Highland Valley Copper

• ICI Electrical Engineering

• JET Leadership

• K & C’s Construction and Renovations

• Kamloops Food Bank Society

• Kamloops Golf and Country Club

• Kamloops Lincoln

• Kamloops Office Systems

• Kamloops This Week

• Kamloops YMCA-YWCA

• Kent Wong Photography

• KPMG

• KTWDigital

• Lees Music

• Lisa Novak Photography

• Mining Suppliers Association of BC

• Moly-Cop

• Monte Creek Ranch Winery

• New Gold

• Noble Pig

• Open Door Group

• Portfolio Interiors

• Radio NL

• Rocky Mountaineer

• ROI Media Works

• RTOWN

• Sun Life Financial

• Sun Peaks Grand Hotel and Conference Centre

• TasteFull Excursions Inc.

• TD

• TELUS

• The Horse Barn

• The Residence at Orchard’s Walk

• Thompson Rivers University

• Thompson Rivers University – Career Education Department & Ancillary Services

• Thompson Rivers University - Faculty of Adventure, Culinary Arts & Tourism

• Thompson Rivers University - School of Business & Economics

• Thrive Business Strategies

• Tobiano

• Tourism Kamloops

• United Way

• Venture Kamloops

• Viva Bridal

• Wayside

• World Trade Centre Vancouver

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Nic ZdunichProjects Coordinator

• Abbott Wealth Management

• Chambers of Commerce Group Insurance Plan

• Excel Personnel

• K&C’s Construction and Renovations Ltd.

• MNP LLP Accounting, Consulting, Tax

• Trans Mountain Corporation

• BC Chamber Executives

• BC Chamber of Commerce

• Canadian Chamber of Commerce

• Chamber of Commerce Executives of Canada

• City Business Alliance

• Community Business Initiatives Group

• Community Futures Project Advisory Committee

• KAMPLAN Advisory Committee

• School District 73 Business Company

• Venture Advisors

staff

Acacia PangilinanInterim Executive Director | Programs & Events Manager

Courtney McCombieAdministrative Assistant

Terra McGuireMember Relations Coordinator

community partnerships

corporate partners

2018 BOARD OF DIRECTORS

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Your Local Recruitment Partner, Servicing Western Canada since 1992

Find BC’s Best Job Talent .

250.374.3853

Assist ing Global Companies.

1.877.374.3853

Connected Throughout BC.

karen@excel.bc.ca

“If you are not a Member of the Chamber of Commerce, you need to be to grow your business!”KAREN WATT, EXCEL PERSONNEL INC.

Excel Personnel is a proud corporate sponsor of the Kamloops Chamber of Commerce. Since 1992, The Chamber has assisted them to build a strong business and networking group in Kamloops.