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Agenda

• Introduction from Ozzie deFaria, Voyager.net COO• Overview

– Internet History– Voyager History/CoreComm

• About Voyager– Voyager.net Customers– Voyager.net Services– Coverage Area/Offices– Organization– Culture/Philosophy– Competitors

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Welcome

Ozzie deFaria

Chief Operating Officer

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Voyager.net Overview

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Internet History

• Started by the U.S. military in mid-1960’s• Designed as a fail-safe communications network

during the Cold War era

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Internet Timeline

• 1982 non-military use of the Internet.• The Internet was used almost exclusively by

government & university researchers until the early 1990’s.

• Today, anyone with a personal computer and modem can access the Internet.

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Voyager.net History

• East Lansing, Michigan-based

• Founded in 1989

• Became a full-service ISP in 1994

• Voyager.net is the largest Internet services company focused on the Midwest with 370,000 customers

• 550 Employees

• July 21, 1999 public company (Nasdaq:VOYN)

• July, 2000 merger planned with CoreComm (Nasdaq:COMM)

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Michigan-based

370,000 customers in Michigan, Illinois, Indiana, and Wisconsin, Ohio, Minnesota

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CoreComm/Voyager.net Merger

Voyager.net and Corecomm are currently merging in an agreement that will create a nationwide full-service telecommunications company, capable of offering local, long-distance and cellular phone service, paging, and Internet service.

                             

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Voyager.net Customers, Services and Organization

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Voyager.net Customers

• On March 31, 2000 Voyager.net's had over 368,000 customers, including:– Dial-up customers

– Web hosting customers

– Dedicated Internet access accounts

– Cable modem customers

– Digital Subscriber Line subscribers

• Voyager.net customers include approximately 70% residential, 30% business.

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Business Internet Use

Use Internet % Using Dial-up

• Small businesses 60% 80%

• Medium-size businesses 80% 50%

• Large Businesses 90-97% 10-30%Source: Strategis Group, inc.

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Voyager.net Network Coverage

Dial-up Schematic

Mail Web DNS Authentication

Router

Router

T-1 (1.54Mbps)

Access Servers

Modem

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Voyager.net Service Quality

• We own and manage 100% of network equipment and customer care operations for improved service.

• Multiple connections to the Internet for redundancy including DS3 (45Mbps) and larger from Savvis, Cable and Wireless, Verio, UUNET, Time Warner, CIOE, Sprint, Fiber Network Solutions and GTE/BBN.  Peering arrangements on an OC3 (155Mbps) connection into the Chicago Network Access Point (NAP)--one of the top Internet exchanges in the world.

• 2 interconnected Data Centers and Call Centers for redundancy.

• Comprehensive disaster prevention and recovery solution.

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Voyager.net Services

• Strong presence in secondary and rural markets• Introducing new technologies—broadband DSL

deployment underway• 70% new customer growth comes from word-of-

mouth• Highest customer retention/loyalty in the industry.

Voyager loses only 2% of its customers monthly (churn). Competitors loose 4-8% of customers per month.

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Dial-up•Local Access from over 200 POPs•Toll-free support•US Roaming Access•Family Package & Filter

Dedicated Access•56K to T-1 and ISDN•LAN Services

Access Services

DSL (High Speed Internet)•Business and Residential Service•144kbps-1.5Mbps

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Dial-up Service Plans

Dial-up Setup Recurring Mo. Equiv. Email Web

Light Usage--10 hrs/Mo. 20.00$ 9.95$ 9.95$ 1 2MB

Standard Monthly 20.00$ 19.95$ 19.95$ 3 10MB

Quarterly -$ 59.00$ 19.67$ 3 10MB

Semi Annual -$ 99.00$ 16.50$ 3 10MB

Annual -$ 189.00$ 15.75$ 3 10MB

DSLADSL 608/128 Kbps from $49.95 per month

Family content filter, additional $2 per month (add on to standard plans only).

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Web Hosting•Domain Registration•Hosting, Secure E-Commerce Solutions•Server Co-location•Sophisticated System Redundancy•Support

VoyagerLink•Long distance telephone services for residential and business customers

Enhanced Services

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VoyagerLink Comparison

VoyagerLink AT&T MCI Sprint

One Rate Online 5 Cents Anytime Nickel Nights

IN-STATE RATE $0.08 $0.10 $0.10 $0.10 STATE to STATE RATE $0.08 $0.10 $0.05 Sat & Sun 12am -11:59pm $0.05 M-F 7pm-6:59am $0.05 M-F 7am-6:59pm $0.10 Billing Increment 6 seconds 60 seconds 60 seconds 60 seconds MONTHLY FEE $ — $ — $8.95 $5.95 Example of Typical Monthly Charge* $20.00 $25.00 $30.20 $27.20 *Based on 175 in-state minutes, and 75 state-to-state minutes. Does not include FCC surcharges. Source: www.decide.com - 2/25/00.

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Contact Voyager.net

Voyager.net4660 South Hagadorn Rd.Suite 320East Lansing, MI 48823888-747-4638   Phone517-324-8965   Faxhelp@voyager.nethttp://www.voyager.net