2 4 Mark Boumans - IFA 27 november Dubai - ifairworthy.com · Microsoft PowerPoint - 2 4 Mark...
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Copyright of Shell Aircraft Shell Aircraft IFA Conference November 2018 Mark Boumans Quality & HSSE Systems Manager 1
Transcript of 2 4 Mark Boumans - IFA 27 november Dubai - ifairworthy.com · Microsoft PowerPoint - 2 4 Mark...
Copyright of Shell Aircraft
Shell Aircraft
IFA Conference
November 2018
Mark Boumans
Quality & HSSE Systems Manager
1
Copyright of Shell Aircraft
Shell Aircraft Limited
2November 2016
Provides Safety Assurance to the
Shell group for Air Transport
related activities.
(Upto 100 helicopters/aircraft of a daily base)
Operates a fleet of 4 corporate jets
for the Shell Board Members
Copyright of Shell Aircraft
Chronic Unease
Thinking, fast and slow, Risk normalisation, Mind traps
3November 2016
Copyright of Shell Aircraft
What is Chronic Unease?
“A state of Chronic Unease is achieved when we have created a culture
where we are alert to weak signals, and make effective and timely
challenges and interventions on risk assessments and decision making”.
4November 2016
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We are only human
Two systems the way we think:
Fast: intuitive, automatic, subconscious, emotional
Slow: deliberative, logical, effortful, calculating, conscious
5November 2016
Copyright of Shell Aircraft
We are only human
Two systems the way we think:
Fast: intuitive, automatic, subconscious, emotional
Slow: deliberative, logical, effortful, calculating, conscious
6November 2016
2 x 2 = ?
Copyright of Shell Aircraft
We are only human
Two systems the way we think:
Fast: intuitive, automatic, subconscious, emotional
Slow: deliberative, logical, effortful, calculating, conscious
7November 2016
26 x 78 = ?
Copyright of Shell Aircraft
We are only human
Two systems the way we think:
Fast: intuitive, automatic, subconscious, emotional
Slow: deliberative, logical, effortful, calculating, conscious
8November 2016
2 x 2 = 4 26 x 78 = 2028
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Examples
9November 2016
FAST SLOW
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What do we mean by Risk Normalisation?
10November 2016
Risk Normalisation is a mental process which allows you to turn on your gas appliance or
drive your car without a paralysing fear of your house blowing up or of being in an
accident. It is not necessarily a bad thing. It is what allows us to get out of bed each
morning and carry on with our day.
Risk Normalisation becomes a problem at work when we become so accustomed to, and
comfortable with, risks that we shouldn’t be comfortable with….
HUMS trendline
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What do we mean by Risk Normalisation?
11November 2016
Risk Normalisation is a mental process which allows you to turn on your gas appliance or
drive your car without a paralysing fear of your house blowing up or of being in an
accident. It is not necessarily a bad thing. It is what allows us to get out of bed each
morning and carry on with our day.
Risk Normalisation becomes a problem at work when we become so accustomed to, and
comfortable with, risks that we shouldn’t be comfortable with….
HUMS trendline
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Mind traps – what do we miss?
12November 2016
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Learning from Incidents
13November 2016
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Incidents/Accidents still happen
14November 2016
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This will not happen to us……
15November 2016
24 November 2016
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This will not happen to us……
16November 2016
Copyright of Shell International
Questions and Answers
17November 2016
