2-3 2-2 12-2 2-3€¦defining 2-12 scheduling 2-12 viewing 2-12 bugs Browse Bug jobs , scheduling...
Transcript of 2-3 2-2 12-2 2-3€¦defining 2-12 scheduling 2-12 viewing 2-12 bugs Browse Bug jobs , scheduling...
U78-11544-01
I N D E X
A
access
Contract Agent, checking for existing 12-2
privileges, configuration template, assigning to users (Configuration Management) 2-11
accessing
CCO
via modem xii
via Telnet xii
via world-wide web xii
Software Management FAQ on A-13
advanced report, messages from selected VPN devices (Syslog Analysis) 3-4
approver lists, editing
Job Approval 2-24
Software Management 2-26
audience for this document ix
Availability
device availability, monitoring 2-2
Offline Device report, viewing 2-3
overview 1-3
polling
options, changing 2-2
views and options, setting 2-2
protocol distribution graph, viewing 2-3
Reachability dashboard, viewing 2-2
Reloads report, viewing 2-2
stack decoder analysis, viewing 2-3
starting 1-3
usage scenario, using, with Syslog Analysis 4-1
B
batch
configuration changes, making 2-11
reports in Network Show Commands
defining 2-12
scheduling 2-12
viewing 2-12
bugs
Browse Bug jobs, scheduling 2-27
browsing (Software Management) 2-27
by device 2-27
locating devices by 2-28
report (Software Management) 2-27
1sing Resource Manager Essentials
Index
C
cautions
regarding
deleting software images from the Essentials Server 6-3
NetConfig, and user and ad hoc templates 2-9
significance of xi
CCO (Cisco Connection Online)
acessing
via modem xii
via Telnet xii
via the world-wide web xii
features and services xi
retrieving software images from 5-3
software library upgrade 2-26
upgrade analysis, performing 5-2
username and password, when used 12-2
Change Audit
Change Audit logs
deleting records from 2-4
viewing 2-4
change records
converting to SNMP traps 2-4
viewing all 2-4
viewing those made during last 24 hours 2-4
changes during an exception period, viewing 2-4
exception periods, defining 2-4
FAQs on tracking
configuration changes A-1
who made what changes A-1
filtering options, setting up 2-4
overview 1-3
starting 1-3
usage scenarios
using with Configuration Management 10-1
using with multiple applications 6-1
using with Software Management 5-1
Cisco, contact when updating
contract status on network devices 12-3
your Contract Agent profile 12-2
Cisco Connection Online (see CCO) xi
CiscoWorks2000 Server, FAQs on
backing up data for a single application A-26
directory structure when backing up data A-25
which devices supported by particular applications A-26
command sets in Network Show Commands
assigning to users 2-12
creating 2-12
executing immediately 2-12
for more than 10 devices (FAQ) A-2
how many allowed per user (FAQ) A-2
comment lines, entering in Config Editor 2-14
comparing device configuration files
in Config Editor 2-14
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in Configuration Management 2-6
compression-decompression report (Syslog Analysis) 3-3
Config Editor (Configuration Management option) 2-13
checked-out files
listing 2-14
viewing changes to 2-14
comment lines, entering 2-14
Config Editor jobs
browsing and editing 2-15
details, editing 2-15
details, viewing 2-15
policies for, configuring 2-14
configuration files
comparing versions of 2-14
from the archives, editing 2-13
printing 2-13
download jobs, scheduling 2-13
editing preferences, setting up 2-14
configuration files, comparing versions of
in Config Editor 2-14
in Configuration Management 2-6
Configuration Management
archive, specifying criteria for purging 2-6
Cisco Netsys configurations, integrating 2-8
Config Editor (see Config Editor) 2-13
configuration archive
moving 2-6
protocol order used by, changing 2-7
retrieval criteria, modifying 2-7
shadow directory, locating 2-8
status, checking 2-7
updating 2-7
configuration files
comparing 2-6
searching for 2-5
configurations, importing from CiscoWorks 2-8
custom reports, creating, running, modifying, deleting 2-5
cwconfig command use 2-8
FAQs on
devices imported from NMS, comparing configurations A-2
finding out what devices are supported A-2
labels, configuring 2-7
NetConfig option (see NetConfig) 2-9
Network Show Commands option (see Network Show Commands) 2-12
out-of-sync configurations, finding 2-6
overview 1-4
starting 1-4
status of configuration import, viewing 2-8
usage scenarios
using alone 7-1
using with Change Audit 10-1
using with multiple other applications 6-1
configuring multiple devices 8-1
prerequisites 8-1
procedures 8-1
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NetConfig job, defining 8-3
template, creating 8-2
verifying 8-4
Contract Agent access
updating 12-2
when required 12-2
Contract Connection
contract status, checking 2-16
FAQs on serial numbers
different types A-7
out of sync A-8
why Electronic Serial Number field might be blank A-8
overview 1-4
starting 1-4
usage scenario, with Inventory 12-1
contract status of devices
checking (Contract Connection) 2-16
updating
procedures 12-1
verifying 12-2
conventions, typographical, used in this document x
custom reports
in Configuration Management
creating 2-5
deleting 2-5
running 2-5
in Inventory, creating and viewing 2-20
in Syslog Analysis
creating 11-1
defining 2-29
syslog report 2-30
verifying creation of 11-2
viewing 4-3
cwconfig, Configuration Management command 2-8
D
device configuration changes
checking 10-1
prerequisites 10-1
procedures 10-1
verifying 10-2
using a template 7-1
prerequisites 7-1, 8-1
procedures 7-2, 7-4
verifying 7-4
device configuration files, comparing
in Config Editor 2-14
in Configuration Management 2-6
devices
attributes, changing 2-20
availability, monitoring 2-2
browsing bugs by 2-27
classes, viewing information in 2-22
configuring multiple 8-1
prerequisites 8-1
procedures 8-1
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verifying 8-4
contract status on, updating 12-3
data, importing to Inventory 9-1
deleted, viewing status of 2-19
Device Serial Number field is blank, FAQ on A-10
exporting to a file 2-20
imported from NMS, comparing configurations A-2
importing
from a file 2-18
from a local host 2-18
from a remote host 2-19
information, viewing 2-21
by device class 2-22
within each class 2-21
locating by bug 2-28
managed
deleting 2-19
listing 2-18
migration from CiscoWorks classic to Essentials C-3
monitoring 4-1
prerequisites 4-1
procedures 4-2
verifying 4-3
network
checking contract status of 12-2
updating contract status on 12-3
Network Show command sets for more than 10 (FAQ) A-2
polling, scheduling 2-21
serial numbers
updating 12-3
verifying, FAQ on A-10
verifying update of 12-4
why they may not match shipment serial numbers 12-3
software, upgrading 5-1
prerequisites 5-1
procedures 5-2
verifying 5-7
software upgrade history
generating and browsing 2-27
searching by device 2-27
searching by user 2-27
support, adding incrementally 1-7
supported
by Essentials, determining 1-7
by Inventory, FAQ on determining A-9
by which applications, FAQ on determining A-26
supported by Configuration Management, FAQ on determining A-2
syslog messages for, not getting A-18
unmanaged
adding to Inventory 6-3
generating a report on 2-30
VPN
advanced report, messages from selected 3-4
search report 3-2
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Y2K compliance report, viewing 2-21
Device Views
device membership, browsing 2-17
dynamic views
adding 2-16
browsing 2-17
overview 1-4
starting 1-4
static views
adding 2-16
changing 2-16
views, deleting 2-16
directory
configuration archive shadow, locating 2-8
structure used by CiscoWorks2000 Server when backing up data (FAQ) A-25
documentation
feedback (reader comment) form, submitting electronically ix
obtaining updated
on the CD-ROM ix
on the world-wide web ix
related xi
E
editing
Config Editor
configuration files from the archives 2-13
job details 2-15
jobs 2-15
Job Approval approver list 2-24
NetConfig
jobs 2-10
user-defined configuration templates 2-11
Software Management approver lists 2-26
editing preferences, setting up in Config Editor 2-14
Essentials
application overviews 2-1
Availability 2-1
Change Audit 2-3
Configuration Management 2-5
Contract Connection 2-15
Device Views 2-16
Inventory 2-17
Job Approval 2-24
Software Management 2-24
Syslog Analysis 2-28
System Configuration 2-23
features 1-2
functionality, adding 1-7
incremental device support, adding 1-7
launching, from Configuration Management 2-11
overview 1-1
supported devices 1-7
time zone implementation 1-8
Essentials Server
deleting images from, caution regarding 6-3
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maintaining 6-1
configurations, removing from the archive 6-4
images, removing from the software library 6-3
old data, removing from the Job Control report 6-3
overall procedures 6-2
prerequisites for maintenance 6-1
records, removing from the Change Audit log 6-2
unmanaged devices, adding to Inventory 6-3
verifying maintenance 6-5
Change Audit log records removed 6-5
configurations removed from the archive 6-6
old data removed from the Job Control report 6-6
software images removed from the library 6-6
unmanaged devices added to Inventory 6-6
F
feedback (reader comment) form, submitting electronically ix
file import formats B-1
comma-separated values (CSV) file B-1
example B-2
device integration file (DIF) B-3
example B-4
H
hardware
encryption report (Inventory) 3-2
report (Inventory) 2-21
help
(see also troubleshooting) A-1
maintenance customers and partners (CCO) xi
network administrators (TAC) xii
online, using x
in NetConfig 2-11
I
IKE report (Syslog Analysis) 3-4
images (see software images) 3-2
importing device data to Inventory 9-1
prerequisites 9-1
procedures 9-2
verifying 9-3
Inventory
attribute check results, viewing 2-22
chassis slots
viewing a summary of 2-22
viewing details of 2-22
community strings, viewing 2-22
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custom reports, creating and viewing 2-20
device attributes, changing 2-20
device data
importing from a local host 2-18
importing from a remote host 2-19
device information
viewing 2-21
viewing within classes 2-21
device polling, scheduling 2-21
devices
deleted, viewing status of 2-19
exporting to a file 2-20
importing from a file 2-18
device Y2K compliance report, viewing 2-21
FAQ on
data collection methods A-9
device serial number, verifying and correcting A-10
Device Serial Number field blank A-10
Inventory Poller A-9
most recent changes A-10
Schedule Collection, how often to run A-9
Schedule Collection, when last performed A-10
time zones supported by Essentials A-9
what devices are supported A-9
filters for change reports, defining 2-20
hardware report, viewing 2-21
import status, checking 2-19
information in each device class, viewing 2-22
inventory 24-hour report, running 2-21
inventory collection
data history, viewing 2-22
running 2-21
scheduling 2-21
managed devices
deleting 2-19
listing 2-18
multiservice ports, vewing details of 2-22
overview 1-5
passwords, viewing 2-22
software
report, viewing 2-21
versions in each device class, viewing 2-22
starting 1-5
usage scenarios
using alone 9-1
using with Contract Connection 12-1
using with multiple applications 6-1
usernames, viewing 2-22
inventory information, maintaining 12-1
procedures 12-1
device serial numbers, updating 12-3
network devices, checking contract status of 12-2
verifying 12-2
contract status on network devices 12-3
device serial numbers updated 12-4
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J
Job Approval
approver list
creating 2-24
editing 2-24
job approval, setting up 2-24
jobs, approving or rejecting 2-24
overview 1-5
starting 1-5
L
library
adding images to 2-25
browsing 2-25
planning an upgrade to 2-26
searching 2-25
M
maintaining the Essentials Server (see Essentials Server) 6-1
migrating from CiscoWorks classic to Essentials C-1
data migration C-1
device and configuration file migration C-3
fully transitioned features C-4
application help C-4
Configuration Manager C-4
device management C-5
global command scheduler and manager C-5
login and logout C-5
Log Manager C-5
nmconfig C-5
show command C-6
Software Inventory Manager C-6
Software Library Manager C-6
Software Manager C-6
syslog message management (nmlogd) C-6
tool box C-6
nontransitioned features C-8
AutoInstall Manager C-8
CiscoWorks documentation C-9
Configuration SnapIn Manager C-8
device polling and polling summary C-9
Easy SQR (Report Writer) C-10
Health Monitor C-9
Publish Database Schema C-9
Report Writer (Easy SQR) C-10
TACACS Manager C-10
partially transitioned features C-7
Contacts C-7
device- and application-level security C-7
Device Monitor C-7
Domain Manager C-7
real-time graph C-8
Sync with Sybase C-8
modem, using to access CCO xii
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monitoring devices 4-1
prerequisites 4-1
procedures 4-2
custom report, viewing 4-3
network availability, determining current 4-2
syslog messages, viewing latest 4-3
verifying 4-3
N
NetConfig (Configuration Management option)
batch configuration changes, making 2-11
configuration template access privileges, assigning to users 2-11
default template policies, setting 2-11
Essentials, launching 2-11
NetConfig jobs
browsing and editing 2-10
defining and scheduling 2-10
viewing details of 2-10
online help for, viewing 2-11
usage scenarios, using alone 8-1
user-defined configuration templates, creating and editing 2-11
Network Show Commands (Configuration Management option)
batch reports
defining 2-12
scheduling 2-12
viewing 2-12
command sets
assigning users to 2-12
creating 2-12
executing immediately 2-12
FAQs on
commands, error messages A-3
commands, how many commands per set A-3
commands, inclusiveness A-3
command sets, executing for more than 10 devices A-2
command sets, how many allowed per user A-2
jobs
browsing 2-13
setting policies for 2-13
notes, significance of in documentation xi
O
Offline Device report, viewing 2-3
online help, using x
OSPF NOMEMORY errors, correcting 11-1
P
packet replay report (Syslog Analysis) 3-3
polling
device
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nontransitioned feature C-9
scheduling in Inventory 2-21
options, changing 2-2
views and options, setting 2-2
privileges
Contract Agent
updating 12-2
when required 12-2
NetConfig configuration template access, assigning to users 2-11
protocol distribution graph, viewing 2-3
R
Reachability dashboard, viewing 2-2
reader comment (feedback) form, submitting electronically ix
Reloads report, viewing 2-2
reports
24-hour
Inventory 2-21
Syslog Analysis 2-30
advanced, report of messages from selected VPN devices (Syslog Analysis) 3-4
attribute check results (Inventory) 2-22
batch report (Network Show Commands option) 2-12
scheduling 2-12
viewing 2-12
bugs (Software Management) 2-27
certificate report (Syslog Analysis) 3-3
change records, viewing
all (Change Audit) 2-4
those made during last 24 hours (Change Audit) 2-4
changes during an exception period (Change Audit) 2-4
chassis slots (Inventory)
details 2-22
summary 2-22
checked-out files (Config Editor) 2-14
community strings (Inventory) 2-22
compression-decompression (Syslog Analysis) 3-3
custom reports in Configuration Management
creating 2-5
deleting 2-5
modifying 2-5
running 2-5
custom reports in Inventory, creating and viewing 2-20
custom reports in Syslog Analysis
creating 11-1
defining 2-29
prerequisites to creating 11-1
syslog report, generating 2-30
verifying creation of 11-2
viewing 4-3
data collection history (Inventory) 2-22
de-encapsulation (Syslog Analysis) 3-3
device information (Inventory) 2-21
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by device classes 2-22
within each class 2-21
device software upgrade history (Software Management) 2-27
searching by device 2-27
searching by user 2-27
filters for change reports, defining (Inventory) 2-20
hardware (Inventory) 2-21
hardware encryption
Inventory 3-2
Syslog Analysis 3-3
IKE report (Syslog Analysis) 3-4
image upgrade (Inventory) 3-2
job information, consolidated (Software Management) 2-26
message reports, changing the URL for (Syslog Analysis) 2-29
multiservice ports (Inventory) 2-22
packet replay report (Syslog Analysis) 3-3
protocol distribution graph (Availability) 2-3
recent upgrade results (Software Management) 2-26
severity level summary (Syslog Analysis) 2-30
software report (Inventory) 2-21
in each device class 2-22
status of configuration import (Configuration Management) 2-8
Syslog Analysis 3-3
system message report (Syslog Analysis) 2-30
unmanaged devices, generating (Syslog Analysis) 2-30
VPM management solution (Inventory) 3-2
VPN configuration (Configuration Management) 3-2
Y2K compliance (Inventory) 2-21
S
Schedule Collection (Inventory)
how often to run (FAQ) A-9
when last performed A-10
scheduling
batch reports in Network Show Commands 2-12
Browse Bugs jobs 2-27
device polling 2-21
download jobs in Config Editor 2-13
Schedule Collection
how often to run, FAQ on A-9
when last performed, FAQ on A-10
scheduled jobs, reviewing 2-26
software image upgrade jobs 2-26
part of scenario 5-5
servers
CiscoWorks2000 (see CiscoWorks2000 Server) A-25
Essentials (see Essentials Server) 6-1
SNTP, defining server name 2-23
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SNMP
timeouts and retries, defining in System Configuration 2-23
traps, converting Change Audit change records to 2-4
SNTP server name, defining 2-23
software image library
adding images to 2-25
browsing 2-25
planning an upgrade to 2-26
searching 2-25
software images
caution regarding deleting 6-3
image upgrade jobs, scheduling 2-26
image upgrade report 3-2
removing from the software library 6-3
retrieving from CCO 5-3
Software Management
approver list, creating 2-26
approver lists, editing or deleting 2-26
Browse Bugs job, scheduling 2-27
bugs, browsing
by device 2-27
bugs browsing 2-27
consolidated job information, viewing 2-26
devices, locating by bug 2-28
device software upgrade history
generating and browsing 2-27
searching by device 2-27
searching by user 2-27
image upgrade jobs, scheduling 2-26
library
adding mages to 2-25
browsing 2-25
planning an upgrade to 2-26
searching 2-25
log files, mailing or copying 2-27
overview 1-6
recent upgrade results, viewing 2-26
scheduled jobs, reviewing 2-26
software management preferences, setting up 2-25
starting 1-6
synchronization
job, viewing 2-26
report, viewing 2-25
upgrade
from CCO, planning 2-26
information, updating 2-28
undoing 2-26
usage scenario
using with Change Audit 5-1
using with multiple other applications 6-1
stack decoder analysis, viewing 2-3
synchronization (Software Management) 2-25
jobs, viewing 2-26
report, viewing 2-25
Syslog Analysis
24-hour syslog report, generating 2-30
automated actions, defining 2-29
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custom syslog reports
defining 2-29
generating 2-30
data storage options, setting up 2-29
FAQs on
location of syslog messages A-19
not getting syslog messages for devices A-18
syslog window appears to lock up A-19
message filters, defining 2-29
overview 1-6
severity level summary, generating 2-30
starting 1-6
Syslog Collector, viewing status of 2-29
system message report, generating 2-30
unmanaged devices report, generating 2-30
URL for message reports, changing 2-29
usage scenarios
using alone 11-1
using with Availability 4-1
using with multiple other applications 6-1
syslog custom report (Syslog Analysis) 2-30
creating 2-29
generating 2-30
scenario 11-1
prerequisites 11-1
procedures 11-1
verifying 11-2
System Configuration
overview 1-6
proxy URL, setting up 2-23
RCP user names, defining 2-23
SMTP server name, defining 2-23
SNMP timeouts and retries, defining 2-23
starting 1-6
T
TAC (Technical Assistance Center) xii
technical support
(see also troubleshooting) A-1
maintenance customers and partners (CCO) xi
network administrators (TAC) xii
Telnet
accessing CCO via xii
passwords, changing (scenario) 7-1
templates
configuration, assigning users access privileges to 2-11
for configuring multiple devices, creating 8-2
for device configuration changes, using 7-4
NetConfig
configuration, assigning access privileges 2-11
default policies for 2-11
user-defined configuration, creating and editing 2-11
user and ad hoc, caution regarding 2-9
time zones
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implementation in Essentials 1-8
supported by Essentials, FAQ on A-9
troubleshooting A-1
Change Audit A-1
FAQs on A-1
CiscoWorks2000 Server A-25
FAQs on A-25
Configuration Management A-2
FAQs on A-2
troubleshooting A-3
Contract Connection A-7
FAQs on A-7
Inventory A-9
FAQs on A-9
troubleshooting A-10
Software Management A-13
FAQs, access to A-13
troubleshooting A-13
Syslog A-18
FAQs on A-18
troubleshooting A-19
U
undoing an upgrade (Software Management) 2-26
upgrade
analysis through CCO, performing 5-2
history report
generating and browsing 2-27
searching by device 2-27
searching by user 2-27
jobs, scheduling 2-26
library, planning 2-26
undoing (Software Management) 2-26
upgrading devices 5-1
prerequisites 5-1
procedures 5-2
verifying 5-7
upgrading device software 5-1
prerequisites 5-1
procedures 5-2
CCO upgrade analysis, performing 5-2
software images, retreiving from CCO 5-3
software image upgrade, scheduling 5-5
upgrade, tracking 5-7
verifying 5-7
URLs
changing, for Syslog Analysis message reports 2-29
for CCO xii
for updated documentation ix
proxy, setting up in System Configuration 2-23
usage conventions x
users
assigning configuration template access privileges to 2-11
device software upgrade history, searching by 2-27
Network Show command sets
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allowed per (FAQ) A-2
assigning to 2-12
templates, caution regarding 2-9
user-defined configuration templates, creating and editing in NetConfig 2-11
user names
RCP, defining 2-23
viewing (Inventory) 2-22
V
views (Device Views)
deleting 2-16
dynamic
adding 2-16
browing 2-17
static
adding 2-16
changing 2-16
VPN management solution 3-1
Configuration Management reports 3-1
search VPN devices 3-2
VPN configuration report 3-2
Inventory reports 3-2
hardware encryption reports 3-2
image upgrade reports 3-2
Syslog Analysis reports 3-3
advanced report, messages from selected VPN devices 3-4
certificate report 3-3
compression-decompression report 3-3
de-encapsulation report 3-3
hardware encryption reports 3-3
IKE report 3-4
packet replay report 3-3
W
when to contact Cisco (see Cisco) 12-3
world-wide web, using
to access CCO xii
to access updated documentation ix
Y
Y2K device compliance report (Inventory) 2-21
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