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Transcript of 1qf - HP Computer Museum · soflq~ und two page3 oflisp /1qf rnenm~?' Artalp beyir~s or1 pqqc ......

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rnenm~?' Artalp beyir~s or1 pqqc Vol. 6, No. 12 1.5,

Wmputer Marketkg 3 CMG First HP Te l~cnnfer~nce High$ Sucressfil

Sales Fin;mcing ;is a Marketing 7'0~11

4 CSD MP 3000 [:onfiguration Guide Error

Survey Sl~ows Support is a Sales Asset

New Presentation Showcases S~lpport

Ciistolrler Service Travel Guide

5 CSO Mail Order Service for 275 Customer:.,

Sales Sup1xx-t Addition

Technical Computers 6 C)$n Second I, with the 2250

~ o d e l 5 S~~pported Software

Last Call: S1'S Irpgrade Kit!

DSD ICON Market Development: Iritroduction of Mode l 5 Lo ICON

RTE Customer Co~rrses

IIP 1000 Beats Dec 11/44!

HP Teanrworh Brings 111 a Big One!

Design Gmphics Videotape

8 RVD hlew Intelligent ns I n t e e e e Baud Rate Selection on Multiplexers

10 DCD 9845 Data Rase Trwsfer with HP 1000/3000

10 BDb Eul-opeiui 9845 Contest Winners

10 Data Acquisition/Contml Videotape

Business Cormgarters 11 MSO Major Accounts Discuss Benefits of Materials

Managemrnt/30r)O

12 CS? TD1)/300(1 -- 'I'he $1,000,000 Product

12 l>B&i P n ~ d t r t s I'ntler. New Management

Competitive Update - KF,I,ATE 80

V/3000 P~LIS Hdta Captuls . VFT,US/3000

VPI,LlS/3000 'Ter-rnina! Support

2622A S u l ~ p r t on HP 3000

14 GSD lop HP 230 Charger!

Teminds 15 DTD Introaucing the HP 2 ~ 2 ~

HP 262X Support on V/3000

International HP 2624 News

Tur~~tables for CRT 'I"c?rmik~als

Peripherals 1 7 Configuring blultiple 2680 Laser Printers

A Cornplete One Vendor 'I'ext & Document Prt~cessi~ig Solution!

260SA lmpmvements

18 Envirorm~ental Testing Part 111: Akbo~V.3 Par-ticulates

1321GA Cnstomer Sexvice Kit No 1,ollgcr Available

19 GLD Successful Floppy incentive Now in Eur-ope

20 SOD 7225 Model Change and Price Increase

San Diego WeZromes graphic:^ Input

Personal llomp~rtt?r (;rapkrics -A Strong Seller!

Correction to "Local Langunge Literature for sDD ~ ~ u d u c t s " , CN. Apr2 15

New 7580A Data Sheet

Office Decoratiort Photos Available

What's the Big Deal?

C/T Plotter Software Rr. CTpgrac'lr? Questions

22 VCI) 263lB (;l~;lracter* Set Enhancements

Factory nata Printer 263 1C; #200 Field Training Note

Price Changes 23 Computer G~r)ups Price Changes Etfecti\?e

May 1, '81

Watrh this section the jirxt of each mo111h for Cu r ~ ~ p c ~ i e r Group s pr ic~ changes.

3 For Internal U s e Only Comlputer News May I, 1981

HP Computer Museum www.hpmuseum.net For research and education purposes only.

Computer Marketing

First HP Teleconference Highly Successful By Bob Lindsa,v/ClLIG

April 2nd was the big day! After months of planning, our first HP Teleconference was broadcast from the Corporate Television Studio in Pdo Alto to 37 receiling sites at Holi- day Inns all over the US.

More than 1,200 HP field personnel watched the four-hour program which ran kom 7:30a.m. to 11 :30a.m. PST. In the audience were F T O l SRs, SEs and Service Managers, plus PT02 (Technical) SRs, SEs and CE mana- gers.

Based on the feedback from the at- tendees and the 37 local site coor- dinators, the program was a great success. (Transmission problems with an East Coast repeater station degraded the video portion of the signal going up to the Satcom I satel- lite for much of the program. In spite of this, the overall rating of the pro- gram came out higher than a regular NPT Tour).

Many thanks to all the Site Coor- dinators who took care of local logis- tics, and to everyone involved in the production of the program.

For those of you who wish to order a videotape copy of the program, the number for the complete series of five videotapes is 90040RZ. The set can be ordered on a HEART I2 order from Al Knox, Order Processing -Video Pro- ducts, Division 0700. The cost for the complete set is $175.

As promised during the tele- conference, here is a recap of the questions that were asked during the program, along with the answers.

1. What can we and our competi- 'on do for customers who have e equipment needs in explosion

proof environments? There are many vendors who supply explosion proof cabinets. The 2250

Computer News May 1, 1981

has been designed in its component form for installation in customer supplied cabinets. If you want to order a 2250 for installation in these cabinets, use the 2104AN and 215 IAN product numbers. Roseville Division will be monitoring the de- mand for explosion proof cabinets and will consider adding them to the product line if found necessary.

2. How much data can be collected and stored locally by the 2250 be- fore the data is lost? I s that related to MCL or FORTRAN program size in the 2250? The 2250 uses a 64 Kbyte version of an L-Series computer as its micro- processor. The operating system and MCL use up 36 Kbytes leaving 28 Kbytes for user data and plugrams. 'The user has the flexibility to assign as much of the remaining 28 Kbytes as necessary to data or programs. Under coiltinuous data acquisition the user specifies two data buffers, one being transmitted while the other is being filled by the 2250 rneasure- ment subsystems without any loss of data. In this environment you may find it unnecessary to reserve large data buffers. Try it, it works!

3. When wiU the floating point hardware be available on the L- Series? Later this year.

4. Address quota and commission policy between SF01 and SF02 on the 2250. The 2104 is quota & commission cre- ditable to SF02. The 2151, function cards, cables and SCMs should be coded to SFO1. However, please be aware that any 2250 sale is going to be a very large instrumentation sale as well as a large computer sale and both SRs involved will typically re- ceive significant commission from the application.

5. What is the continuous throughput of A-D on the 2250? 'The continuous throughput of A-D is 50,000 samples per second on chan- nel and 50,000 samples per second

For Internal U s e Only

channel-to-channel. This 50,000 sample rate can be maintained con- tinously for a disc drive for up to 20 minutes. (Refer to Question 2 above ).

6. What is the continous throughput of D-A on the 2250? The update rate on a single channel is 31.25K times per second maximum.

7. How is internal pacing control implemented on the 2250? What sort of resolution and accuracy are we talking about? The internal pacing timer resolves to two microseconds. The pacer timer is activated by the MCL command "pace (interval 1 ' ' or from an external source.

8. How is the NEMA enclosure cooled (sealed unit )?

The NEMA is completely closed and is cooled by radiation from the skin of the 2250.

9. Expand on error recovery after power loss and initial turn-on of a remote unattended 2250. The 2250 is reset to a known state and memory contents saved if the battery back-up option is installed.

10. What about advertising and sales promotion for the 2250? The 2250 advertising and promotion program includes an automation seminar, an HP data acquisition capabilities brochure, and three ads scheduled in July, August, and Oc- tober.

11. Wfill the NEMA 12 enclosure protect the 2250 from hydrogen sulfide and chlorine gas in a bleached paper mill environment?

Since it is not a gas tight enclosure there is no guaranteed protection. In severe environments a positive pres- sure may be maintained in the cabinet protecting the electronics. You should know that extensive HzS testing was done when developing the connector system showing them to be quite resistant to corrosion.

Computer Marketing

12. What are the differences bet- ween the option processor back plane and the HP-IB interface link for the 2104 processor unit? The 2250 is an HP-IB instrurnent. To use it, one must connect it to a com- puter via the HP-IB. Later this year DSD will offer an optional processor backplane in the 21 04A which can be the HP-IB controller. This allows you to have a remote DS or RS-232 M&C node.

13. How do we sell into an applica- tion that requires custom installa- tion and/or software of a process control system such as a paper mill?

Develop third parties or OEhls. Call the system divisions for the names of OEMs using 2250s. Tusk Digital and Kajaani Oy are two using the 2250 for paper mill applications.

14. Are we going to require exten- sive computer training on the HP 1000 for customers? Not if they use the desktop comput- ers for controllers. All HP 1000s are supposed to have system managers.

15. What about the use of HP mea- surement and control equipment in applications where there is a high risk of consequential damage, i.e. installed atomic power plants?

HP does not want to do business in control applications in nuclear plants. However, HP would consider pursuing this business if the follow- ing could be achieved: HP is exemp- ted from penalties or liabilities by the buyer and/or owner of the facility of any liability covering the potential damage to the facility. If you have a prospective customer for this type of business, please contact Corporate Legal.

Questions and answers continued in ne,~t issue of Computer- ,A'e~vs.

Sales Financing Sales Financing as a Marketing Tool Bv Bill Vinnicorn De/Corporate

In today's world of financial uncer- tainty, potential customers need to be aware not only of the HP technical solution, but also the HP financial solution. This requires a positioning of acquisition alternatives, whether Net 30 or a financing arrangement, early in the sales cycles, as well as working with the customer contact responsible for the financial decision.

Often, potential customers are not aware of the numerous financial op- tions available through HP. HP's commitment to cornpetitive lease rates, and flexibility through a variety of leasing programs, provide rnany fi- nancial alternatives. However, it is necessary to match the customer's needs with the available alternatives. To do this, take the following steps:

1. Identifv the financial decision- maker to detennine if there are any considerations/requirements be- yond Net 30 which must be ad- dressed. (Sales Financing support personnel are available to assist in this critical step.) If a lease is de- sired, collection of the appropriate credit information should take place at this time.

2. Sales Financing will select alterna- tive HP solutions based upon the customer's requirements and credit qualifications.

3. Presentation of alternative solu- tions to the customer. Cash flow analysis, performed with the help of Sales Financing, can be an effec- tive closing tool - either for com- paring different HP financial solu- tions, or an HP financial solution to a competitor's proposal.

Remember, for those customers not desiring the Net 30 solution, rnany financing alternatives exist through HP. Pmper positioning of these alter- natives along with the support of Sales Financing, will provide the cus- tomer with the best HP financial solu- tion possible.

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CSD HP 3000 Configuration Guide Emor Bv Judv HapzerlCSD

The HP 3000 Computer Systems Up- grade Products Configuration Guide (P/N 5959-06201 is in e m r o n page 2, stating that Software Subscription Service (SSS 1 includes "Delivery and Installation of software and firmware updates." Software updates are only supplied as part of this service, not installed. Please make this correction in your copy of the Configuration Guide.

Survey Shows Support is a Sales Asset B?) h t h y GntznonlCSD

You've heard that HP support is a sales asset in selling HP products bu 'T) now we've finally got proof! The re-' sponses from the 1980 CSD customer survey have been compiled and yield some interesting results.

The four most important features considered by our customers in choosing a computer vendor were re- liability, technical perfonnance/spec, hardware support and upgrade capa- bility. Over 84% of the respondents stated that "the support I receive will be a major factor in my decision to repurchase an HP system."

Furthermore, 885 said they would "recommend purchase of an HP sys- tem to someone else."

In most instances, our custolners rated HP higher than our competition in the quality of our support pro- grams. Hardware support received a mean rating of 3.84 on a 5-point scale, while software support showed 3.30 mean rating.

Thus, this comprehensive suniey gives p0sith.e proof that HP's hardware and software support are and should be, a major reason w h - n your customers should choose HP as their computer vendor.

For Internal Use Only Computer News May 1, 1981

Computer Marketing

These results were collected by sur- veying the recipients of the Software Status Bulletin in the US and Canada. Of the 3,066 questionnaires sent out, 1,629 were completed and returned, a response rate of 535! This shows how interested our customers are in support! Because of this, the survey is planned as an annual event.

For more information on the survey results, consult the management summary which has been sent to all regional sales, CE and SE managers.

New Presentation Showcases Support By Roger LemaylCSD

A new 35mm sales presentation has been developed to emphasize HP's superior support capabilities and highlight our newest support ser- vices. The package, which includes 55 color slides and a sample narrative, is modular in design so that a presentor can use the entire package or various subsets to complement other sales presentation materials.

It includes a brief overview of HP's history in the support business; the objectives and strategies behind our current support products; our service travel policies; and multicolored maps showing our support offices around the world. Finally, our latest hardware and software support ser- vices, including Guaranteed Uptime Service and the new consulting agreements, are described.

Initially, three complimentary copies of the slide set will be distributed to each area. Additional copies may be purchased for $17.60 (US) using P/N 5955-6186. CSD Sales Development has been using versions of this pre- sentation for customer visits at the factory and it has proven to be a valu- able sales asset.

Support can be a major selling point in many situations so get your office a copy of this helpful sales tool today!

Customer Service Travel Guide By Chris Kryzun/CSD

HP's Customer Service Travel Guide makes identification of support re- sources and travel areas simple. This corporate document will assist you in finding not only computer systems hardware and software support capabilities, but those for other dis- ciplines as well.

The manual is divided into three sec- tions: first, our corporate travel policies; next, an index of all offices and the service products offered; lastly, travel maps for each office, with the zone extents indicated.

You can order the guide fmrn division 5006 via a HEART I2 order. The sup- plying and marketing division is 50, part number is 5955-6063 and price is $25 (US). With this, you'll also re- ceive the update subscription service.

Please note that this is an internal document and is not available to cus- tomers. However, when you have it at your fingertips, identifying support resources is easy.

CSO cia Mail Order Service for US Customers By Larry Curjr~an/CSO

CSO's service offering has again ex- panded! Now, US customers may order computer supplies, accessories,

- -

Your US customers gain two advan- tages when ordering by mail:

1. Except for a $3 handling charge, there is no minimum $ per order (in contrast to $20 order minimum when placed through sales offices or CSO's direct phone lines), and

2. HP pays the freight charge (except for heavylbulky items and certain special shipping methods).

The method of payment is by Visa, Master Card or American Express credit card only, and at this time, only US customers may use CSO's mail order service.

This service will be welcomed by your customers wanting to pay by credit card, shop by mail, avoid the $20 minimum and/or add-on freight charges when buying HP computer supplies, accessories, software or documentation. Extra mail order forms may be obtained from the Cor- porate Literature Distribution Center by ordering P/N 5953-2455. If you have questions, contact Ralph &itch- ett, CSO, (408) 738-8858, ext. 261 or COMSYS A568.

Sales Support Addition Computer Supplies Operat ion welcomes Barbara Dunharn to its Sales Development

software a i d documentation directly team. As Supplies Specialist for East- from CSO using our new mail order ern Sales Regon, Barbara will focus program. Mail order forms are in- on increasing supplies sales in that cluded in US versions of both the new region and will be the liaison between Spring Computer Supplies Catalog CSO and Eastern customers and field (P/N 5953-2540DJ and the Spring personnel. Computer Documentation Index (5953-2460D).

Computer News May 1, 1981 For Internal Use Only

-

I I Technical Computers

DSD Kid Second L with the 2850 B}! Brinrl HeuckrothlDSD

This is to clarify the status of the 1000 AP Automation Processor. The AP is a system created by adding an L-Series board computer [the "2nd L " ) into the backplane of a 2250.

DSD does not support the 1000 AP configuration at this time. The 2250 Data Sheet and Field Training Manu- als are incorrect in offering the sec- ond L as a currently available option to the 2250. The backplane converter kit which was offered by the Roseville Division for the second L, is being withdrawn from CPL.

DSD is presently working on this pro- ject. If large 2250/L-Series sales de- pend upon this configuration being offered in the next few months, it is possible that special arrangements could be made, depending upon the desired system configuration. Con- tact DSD Sales Development for more informat ion.

Model 5 Supported Software BJ~ G(l r ? ~ Lirrl/DSD

Due to an oversight, some HP 1000 Model 5-related sofhvare media op- tions will not appear on the May 1 CPL or in the Ordering Information sheet (P/N 5953-42 78). These include the media options which supply software on the 5-inch minifloppies for use with Model 5s. The proper listing will appear on the June 1 CPL, but in the meantime, order using HEART override. The following sub- systems are affected. 92834A FTN4X 92076A BASIC/1000L 92073A IMAGE/1000 92069A IMAGE/lOOO with QUERY 92841A GRAPHICS/1000-I1 DGL 92842A GRAPHICS/lOOO-I1 AGP-3 91750A DS/1000-IL' 24397A L-Series Diagnostics

The no-charge Option 042 should be ordered for software on minifloppy media for use with the hlodel 5.

Last Call: AT8 Upgrade Kit! By Dnwsorz iVlabey/DSD

The HP 92829A Upgrade Kit was an- nounced last August as a one-time opportunity for ATS/1000 customers using RTE-III/IVA to upgrade to NB. The next revision to 92829A will bring it up to RTE rev. 2101. Because most customers who planned to upgrade have done so, no further revisions will be made to this product. The next revision of RTE after 2101 will effec- tively obsolete this product, so if you have customers who plan to upgrade, please have them order immediately. In the future, new upgrade require- ments will be by special quote only, on a one-of-a-kind basis, and will therefore be considerably more ex- pensive.

The 92829A is not on the Corporate Price List, so contact your DSD Sales Development Engineer if you need TWX verification of the pricing:

Price

HP 92829X Upgrade Kit $3,500 -002 Discount for existing 13,000l

93284S/T custorners

-003 Discount for existing 13.000 1 92068A/R custorners

-004 TESTAID software on N /(; Upgrade disc

HP 92829A is ordered from DSD via HEART override, as PL65. Prices are non-discountable. Technical litera- ture is available on request from DSD Sales Development (P/N 5953-2684, dated 8/80).

DSD ICON Market Development: Introduction of Model 5 to ICON By Ecl Rri~init/DSD

The HP 1000 L-Series Model 5 was announced to US SRs on April 2 via live telecast, a tape of which will soon be distributed th~vughout ICON. This new, low-cost offering should get you into many new cost-sensitive applica- tions. Here is a timetable for the in- troduction:

April 10 - Model 5 data sheets ship- ped to ICON SRs April 13 - Official announcement of Model 5 April 15 -Model 5 featured in Corn- puter News; Manufacturing release of Model 5s May 1 - 2122A and 2142A appear on Corporate Price List ; Price reduction on 12002B 512Kb memory; Price re- duction on 92070E Right-to-Execute RTE-L; Price reduction on 92071E Right-to-Execute RTE-XL July 1 - Shipment of first Model 5s to customers; Mag tape support (7970E-4263 on L-Series; 7906H, 7920H, 7925H peripheral disc sup- port on L-Series; DS/1000-IL' support under RTE-XL.

Some special points to be aware of:

The controller for the Model 5 minifloppy can be run as either a high speed or low speed HP-IB de- vice. In low speed mode, up to 13 other HP-IB devices can be chained from the same 12009A interface card !

RTE-L will no longer support prv- gram development. It does not make sense to use a 64Kb operat- ing system in this environment. A customer who wishes to build an application for an RTE-L system will develop his software under RTE-XL or RTE-M3.

Pascal/XL (92854A3 will be avail- able later this year. Program de- velopment ivith Pascal may require a hard disc.

The L-Series measurement and control cards (12060, 12061, and 12063A1, which are back on the CPL as of May 1, require a 25 KHz power supply and thus are not compatible with the Model 5.

This product can be used as a low cost network node, a controller for the 305 4C data acquisition system or 2250A measurement and control processor, a data display graphics generation station, or any other L- Series application you can dream up.

For Internal Use Only Computer News May 1, 1981

Technical Computers

RTE Customer Courses Bv Jave SeliLqson/DSD

DSD now offers a complete range of HP 1000 customer training courses from the newly designed, just re- leased "Introduction to HP 1000 Computers" (22951C3 to the "Ad- vanced RTE Workshop" (22996A). Our new 5-day introductory course is designed for the student with no pre- vious computer experience, and should be sold as the prerequisite to any user, operating system course. The course workbook, 22999-90330, has been successfully used as a standalone sales aid.

At the other end of the spectrum, material used in the factory RTE Internals and Advanced Design clas- ses has been polished and reworked for use in customer courses. The Ad-

@ vanced Design workbooks (22999- 90292 & 22999-90293) cover RTE theory of operation and system gen- erations with a full case study. RTE Internals, Vol. I (22999-90301 1, and Vol. I1 (22999-90302 give an in-depth understanding of the N-B operating system. These documents gve the SE great flexibility in tailoring training for advanced customers who previously had to buy consulting time or dig it out on their own.

All 1000 SEs who presently teach, or will be teaching, seminar-type courses to an experienced customer base should be familiar with the con- tents of these manuals. A readily available source material, they can provide the extra breadth and scope to a seminar that will ensure a class that is both more interesting and more informed. All the above litera- ture can be obtained via HEART on Div. 2200.

Computer News May 1, 1981

HP 1000 Beats Dec 11/44! Bv Davis FieklDSD

The HP 1000 has been chosen over DEC machines in two technical ap- plications in the San Francisco ~a~ Area. Since the beginning of this year, Jim Shemiff, of Santa Clara office, has sold four HP 1000s to two first-time HP 1000 users, in both cases in com- petition with DEC.

One customer, an OEM, manufac- tures parametric test systems, used bv many semiconductor manufactur- ers. he testers themselves are 280- based, and a larger computer is used as a central data concentrator. In the past that computer was an HP 9845, but when the capacity of that machine was finally exceeded, the firm made a decision to go t t ~ the DEC PDP-11 family for its future l~rocessor needs. ~ e s i & work had already begun with a PDP 11/23, anti the firm intended to use the PDP 11/44 as its new central host. Jim's success in re- capturing this business for HP was a result of HP's ability to deliver sys- tems rapidly, the capabilities of the IMAGE/1000 data base management system, and the price/performance strength of the HP 1000. The firm has already purchased four HP 1000 sys- tems with others planned

Another of Jim's customers, a man- ufacturer of wafer inspection sys- tems, was designing a new product and needed a computer sy., <,tern on which to develop software and firmware €or it. The competition was, once again, the DEC PDP 11/44. The Erm decided on the HP 1000, because of superbr delivery capabilities, per- formance, and the responsneness of HP to its needs. It now owns an HP 1000 Model 45, and is very pleased with the performance and reliability it provides. [This customer was dis- covered during a district prc~specting I~litz!) Congratulations Jim!

For Internal Use Only

HP Teamwork Brings In a Big One! Bv Jeff TZ'illinnzs/DSL)

Selling total solutions into the indust- rial automation marketplace can be a big job, considering the myriad of machine interfacing and instrumen- tation requirements of the typical in- dustrial automation customer. But who is in a better position to get the order, than you, the HP technical sales team !

Our traditional instrumentation stengths combined with the power of the HP 1000 industrial automation product line, put you out front of the competition! Eastern Sales Region re- cently won a big project order in a major account by using these strengths and teamwork!

The customer had a requirement to automate their small steam turhine final test stands in an effort to im- prove efficiency and overall quality at a major manufacturing site.

After looking extensively at the com- petition (Burr Brown), the company approached HP for a solution. At the time, Ihe 2250 Automation Processor was in final stages of development. Because of requirements for high point count, microsecond scanning rates [including decision making branches and local data manipula- tion), and harsh environmental con- siderations, the 2250 seemed to be a perfect application fit.

Therefore, Bill Messieri, the technical SR (now DM), started the ball rolling with myself and Roseville Sales De- velopment to coordinate a 2250 Gamma Test Site for the application. The teamwork began. Lab engineers fmm DSD and Roseville pitched in to assist in defining the technical capabilities of the 2250 for the appli- cation.

Bruce Monk (Fourier SR) provided answers to the Fourier analysis needs (including the sale of a 5451C sys- tem!). Marnie Macfarland (SE, Rochester) was specially trained on the 2250 to provide field application assistance for the Gamma Test Site.

Technical Computers

Bill Mavor and Bruce Hull helped de- fine the instrumentation needs. CE and PTll support in the Albany and Lexington offices were pulled to- gether to aid in the application. John Marigliano and J i ~ n Hunt provided local support to the target customer manufacturing site. More teamwork.

seven 2250s for a total of about $12OK discounted. The com~nission for that

Design Graphics Videotape Bv Chuck Errst/Corporate

order came out almost exactly 50% for sales force 01, 50% for sales force 02 - not a bad egg for either salesman's basket! Combined with the 5451C sale, the total deal amounted to over $300K (to date).

"Design Graphics N I T " , for SRs and SEs, introduces several new hardware and software products to the design graphics marketplace; and defines that marketplace.

The two-part program presents an overview of the design graphics marketplace and introduces several new products: GRAPHICS 1000-11, high resolution HP 1351A Graphics Translator, HP 7580A Drafting Plotter, and SDD's new 8-pen plotters. (Part 1 - 55 minutes; Part 2 - 58 minutes).

Together, this entire HP "sales team'' (spanning four districts and two fac- tories!) worked on providing a one vendor, HP solution to this cus- tomer's industrial application needs. Were they successful? Yes! How could they go wrong? Using a com- plement of HP 1000 computers and application instrumentation, the team proposed a winning configura- tion (see diagram 1. The result?

During the next year, node F-Series CPUs and additional 2250s will be added to expand the system. Another $200K worth of HP solutions to sell! In addition, ideas are being discussed to include a total HP 1000 shop floor supervisory system.

The bottom line? Success! In the To order: transmit a HEART (COCH- ISE) 1-2 order to Video Pmducts, Palo Alto, Sales force 09, Pmduct Line 95, Marketing Division 07, Supplying Di- vision 07. Order 90398RZ and 90399RZ for videocassettes.

words of the customer, HP was cho- sen for its 2250 feature set and full distributed networking capability.

The initial order for the central Model 45 amounted to over $loOK (dis- counted 1. As soon as the 2250 was available, an order was placed for

One vendor solution. Pmven track re- cord. And, not least significantly, its effective teamwork!

Congratulations, and keep up the good work, team !

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New Intelligent DS Interface Bv Bob Bessir1/R1~D

STAND STAND A new intelligent DS interface, the HP 12834A, is now available. This Frog- rammable Serial Interface (PSI) microprocessor based card serves to directly connect HP 1000 M/E/F- Series computers with HP 3000 Series II/III and 30/33/44. In conjunction with the appropriate Intelligent Net- work Processor (INPJ card for the HP 3000 (HP 30010 for Series II/III, HP 30020 for Series 30/33/44), a hardwire connection can be made using low overhead, bisync protocol communication. The result is a faster link over a longer distance, with grea- ter throughput than ever before pos- sible.

32 CH Digital 4 Analog 4

nn

On-Line Calculation For Test Displays

Features include:

Data rates to 56,700 bits/sec

5451C Program

Fourier Plotting

Analyzer MODEL 45 Data Archiving

Transmission distance of up to 1 kilometer

16 Kbytes of RAM memoly for ex- tensive onboard message buffering RJE 1000

Firmware-controlled automatic power-up self test to help assure interface integrity

HONEYWELL 6000

For Internal Use Only Computer News May 1, 1981

Technical Computers

Long term communication line statistics available through user re- quest via DS/1000 IV software

Microprocessor management of bisync protocol, CRC-16 error checking, error recovery by retransmission, buffer allocation and DMA transfer.

The 12834A card replaces the 12793A card plus modem eliminator cable for hardwire 1000 to 3000 con- nections. The 12793A is optimized for modem communication, and will continue to be the correct card to use for linking HP 1000s and HP 3000s over switched or private telephone lines.

The 12889A interface card can con- tinue to be sold to customers with Series II/III HP 3000s for applications requiring very high speed, but for which higher overhead is acceptable and transmission distance is less than 0.6 kilometers.

Product structure for the 12834A is:

Price (US)

12834A Includes: One PSI card Two bisync finnware ROMs One five-meter interface cable,

with male connector One diagnostic hood

M.E.F-Sercej m Male 1-34. 0

I Interlace Card D~agnosl~c Hood

-001 w 1 - I mmnmrm miiiia 1 Set Updated F~rmware 1 - 1.365

M E F-Serie,; B l s y ~ c -=-a Male Hardw~re

5 Melres -0p1 W 3

Inledace Card D~agnosl~c Hood 1 53

n ~ a l e m e m a l e Conneclor Kll (Customer Supplled Cable)

M.E.F-Sere- Stsync -=-* 5 Metres Male

-op t 002 Hardwre lnteltace Card

Female D - 4 " "ag-s" Hood 75 Metres

M E F Serle:; i-1 fl2 Male 5 Metres

- 001 004 Interlace Card 1 1 050

475

300 Melres

Option 003 Adds to 12834A: Direct connect connector kit,

including one male and one female connector with hoods, clamps and wiring diagram, for customer assembly of direct connect extension using customer supplied cable 53

Option 004 Adds to 12834A: Direct connect custom cable kit,

including one male and one female connector with hoods, clamps, 300 meters of cable and a wiring diagram 1,050

*If Option 001 is ordered, no other option may be specified.

Ll

One u~stallation and service The entire system structure looks like Ifyou have any further questions, call manual $1,890

this: Sales Ilevelopment at DSD. Option 001 * Includes: Upgrade discount for latest

revision of interface finnware (for previously purchased firmware only) -1,365

Option 002 Adds to 12834: 75-meter interconnection

cable with assemt~led connectors

HP 30010 lor Seres ll Il l or

,/' HP 30020 lor Seres 30/33/44

/ ' lnterconnecton cable

I O ~ l ~ o n 002/003/004

HF' 30222F for Serles I 1 1 1 1 or

HF' 30221F lor Seres 30,33 14 (order from DCO]

Figure 2

12834A (order lrom Rosevllel

Computer News May 1, 1981 For Internal U s e Only

-

Technical Computers

Baud Rate Selection on Multiplexers By Bob Bessirl/RL7D

Be certain to alert your customers to the method t ~ y which baud rates are selected on the HP 12040A and 12792A multiplexers. The eight avail- able channels can be mixed in any manner between two different baud rates. These speeds can be changed programmatically, but changing the mix of terminals requires a hardware wiring adjustment.

For instance, if a customer desired three terminals at one speed and five at another, the multiplexer hood would be wired differently than if the mix was two gmups of four terminals. If a customer wanted to change from the first mix to the second, wiring within the multiplexer connector hood must be changed. A change in the terminal mix cannot be done programmatically. Within each gmup, the baud rate is entirely program selectable.

The installation and senice manual fully describes how the wiring change for altering the terminal mix is done. All that is required is to open the hood and change the location of a few wires, a half-hour task at most.

Sote: See "First IfP Teleconferer~ce Highly Sljccessful" rrrltier C,\fG j i ~ r q~~estions and answers on fhe HP 2250.

---

This application note contains guidelines for transferring IMAGE/45 data bases to and from the HP 10001 3000. It includes data base design and other considerations required for a successful transfer. Sample schemas and programs are prvvided for the user to modify for his specific application.

This is intended as a reference for the sophisticated user who needs to transport data bases or subsets of data bases. Although DS/45 is re- quired, this application note does not imply the availability of remote data base access with the 9845. The appli- cation note will aid the user in trans- porting his data bases 11y reducing the time of writing his own utilities by as much as 90%, and providing guide- lines for transporting complete or partial data bases.

This publication will be distributed to all 9845/1000/3000 SEs in May, then shipped to sales offices via nonnal distribution channels. Look for P/N 5953-4575.

BDD Cia European 9845 Contest Winners By Helrrlrit GrleitirzLq/BDD

An HP 9845B/S sales contest ran in Eumpe from December 1, '80 to the end of February, '81. To qualifv for the contest, a rninimum of five points had to be scored. Points could be scored thus:

Our congratulations go to the SE con- test winners:

Bernhard Limbeck Toni StraN Heinz Bauer Dieter Fruehauf Ulrich Mayer Lorenzo Coslovi Hans L,amp~cht Gouke Van Der Meulen Jan Claude Dozo

~ u n c h e n Hamburg

soblingen Dusseldorf

Frankfurt Turin

Vienna Amsterdam

Brussels

[The UK and France implemented different contests, and are therefore not represented here. l

We at BDD are delighted with the re- sults, and the prize for each of the winners will be a weekend away for two, paid t1.v HP. Each winner will also receive something with which to celebrate.

Data Acquisition/Control Videotape By Cllnck Enlst/Corp.

A new, color videotape, "Data Acquisition/Contml System - hlodel 3054At', for HP customers and SRs is now availal~le. The 29-minute video- tape demonstrates the instruments which make up the 3054A Data Acquisition/Contml System from Loveland Instrument Division and concludes with several customer ap- plications.

To order: Transmit a HEART (COCH- ISE) 1-2 order to Video Pmducts, Palo

i Alto, Sales Force 09, Product Line 95, 1 X 9845C to an end user 2 pts 1 DCD

Marketing Division 07, Supplying Di- [hpJ l X 9 8 4 5 B t o a n e n d u s e r pt vision 07. Order 90387RZ for a video- 1 X 9835C to an OEM/VEU 1 pt cassette

j 9845 Data Base Transfer 1 X 9845B/C to an OEM/VEU 0 5 pt

with HP 1000/3000 B)' Rorz Xlunc/DCD

As the customer base of ~nultiple HP cornputer sjrstems increases, the divi- sions have been receiving more ques- '-1 tions concerning IMAGE portability.

4 Lt'e now hare an application note that

! addresses the portability of IMAGE i r data bases between the HP 9845 and

! the HP 1000/3000: "HP 9845 Data

) Base Transfer with HP 1000/3000".

For Internal Use Only Computer News May 1, 1981

Business Computers

Major Accounts Discuss Benefits o f Materials ManagemenV3000 By Dick Knucltsen/i\lSO

Even companies with extensive ex- perience in the implementation 0.f manufacturing applications are realizing that HP's custornizable ap- plication, Materials 12lanagement/ 3 000, has significant advantages over other applications software packages.

What do customers think of Materials iZlanagement/3000? Following is a summary of a recent discussion be- tween two Midwest HP 12lajor Ac- counts on the features of Materials Managernent/3000. The account ask- ing the questions has HP 3000 sys- tems and a third party's manufactur- ing software and is looking to replace its present software with a package that is easy to implement and support. The account answering the questions is installing Materials Management/ 3000 in six divisions (profit centers) and has worked with the package for the last six months.

Installing and [[sing Materials iZlanagement/3000

"Q. What do you think of the Mate- rials Management/3000 package?

A. We are very pleased with it. It's a great package if it fits your needs. (With the customi;.~rt the package will evolve as your needs evolve.

Q. Did you find limitations in the package?

A. There are some, but since it has an IMAGE/3000 data base, you can get around most of these (with your own programs 1.

Q. Are all your programs written in COBOL? How many still remain? A. All our applications on the previ- ous system were written in COBOL. We still maintain a portion of these manufacturing programs and inter- face these with the Materials Management/3000 data base. Some reports have been replaced by

Computer News May 1, 1981

QUERY/3000 reports. This is one of the benefits in moving from our sys- tem to Materials Managenlent/3000.

Q. If the users have manual reports now, do you think they will accept reports from Materials Management/3000?

A. Yes, I don't see any problems.

Q. If a profit center (division) is manual, would it be better to do a design study before putting in Materials Management/3000? A. We did a design study at all the profit centers to analyze their present environment. It makes the transition to Materials Management/3000 much easier.

Q. Do you find the security in Mate- rials Management/3000 adequate? A. Since security can be set up for each field, I find it more than adequate. I would prefer to have sec- urity by screen.

Q. Do you think there will be data entry problems for the users, since they are no longer relying on a keypunching department? A. Users sit down at the CRT and enter their own information. Key- punch is no longer the buffer be- tween the user and the system.

Q. And how do they like that?

A. Users are tickled to be on-line and get their information. Instead of waiting a week to get the input, errors, and reports back, they can get it right away. They now have more informa- tion at their fingertips than ever be- fore.

Q. Do you feel that the users can use QUERY/3000? A. When we were looking for a man- ufacturing package on the HP 3000, we wanted one that used IMAGE/ 3000. Anyone who can add a column of numbers, we can teach QUERY/ 3000 in eight hours. With QUERY/ 3000 we find that we have a highlevel generation program.

For Internal Use Only

- - --

Q. Are the users happy with the system?

A. The users are happy about the package and about MIS. At the profit centers, the users no longer feel that the software belongs to MIS. The users get better feedback on the in- formation they need. They feel that MIS has made a good decision in the software chosen.

Q. Do you find the users are re- questing changes of their own?

A. We will look at the changes after the package has been running and people have been trained. We have told our profit centers that there will be no changes for the first six months.

Q. How are you educating the users for MRP?

A. N'e have a full-time teacher who had no previous experience with DP. We used videotapes for education, along with text books, and the HP Materials Management/3000 manu- als. We still have questions on how to teach the concepts of manufacturing.

Q. Are there any advantages with selecting one vendor for hardware and software?

A. Yes, it may cost a little more some- times, but if there are any problems, you only have to go to one vendor to get them fixed.

Customizing h4aterials Rlanagement/3000

Q. Have you found the customizer is able to handle your needs?

A. We are enthusiastic about the cus- tomizer and the features of the V/ 3000 screens. The important part is that this is an HP package and they'll support it. I f we customize the pack- age, HP will still support it.

Q. Then you're not worried about not having source code? A. No, in a way it's a blessing in dis- guise. It might be easier at this point, especially in standard product cost- ing if we had source code; but in two years we would probably be pulling our hair out trying to support the

I Business Computers

changes in the package. We went through that mess with our last man- ufacturing system. There are always trade-offs. We feel that it was a good decision and in a year we hope it will prove out.

Q. Don't you find it hard to change screens without COBOL source code? A. We can still change screens with the package. Besides, changing screens is only one part of a COBOL program. What we can change (with the customizer) is just like having the program code.

Q. Does this mean you can also put in your own transactions?

A. No, you cannot change any of the transactions in the package. We would like to have this ca~abilitv, but so far this has not been a major pro- blem. There are few limitations to what a user can do with standard transactions, but there are limits on the number of transactions that exist in the package.

Q. Then did you find the package easy to change?

/ A On one Saturday we made changs to the package that would have re- quired one year of work on the previ- 1 ous systern that I had worked on."

I There you have it! An experienced data processing manager expressing his pan k evaluation of the advantages

I of ~Vaterials 1tlanagement/3000.

The ease with ~vhich H P illanufactur- ing applications can be installed, cus- tomized, and used is a big reason that both large and small rnanufarturing companies will be successful with Materials hlanagernent/3000.

Thanks to Doug Herda and Ed ! Quarnstro m of the Rolling Aleado ws 1 office for working with hoth custom- f ers to put together this discussion. ;

CSP TDP/3000 - The $1,000,000 Product B}J Shirish HardikarlCSP

In April, TDP/3000 passed the one million dollar mark for orders. Thank you all for the super sales record. The latest release of TDP/3000 with new features is now available and should continue the rapid sales growth. With TDP/3000 you now have:

full support for the HP 2601 let ter-quality printer

capability to use the HP 2642 mini-discs to store and retrieve documents

improved SCREEN and HELP facilities for easier use

TDP/3000, BP 2601, plus on,v HP ter- minal - a powerful combination to improve office productivity cost- effectively.

ISD IiA DBM Products Under New Management By ~Juttri KenlkellSD

ISD's Product Marketing group is growing! Ed Ahrens, ex-Computer Systems Division product manager for MPE/W, assumes product man- agement responsibility for IMAGE- QUERY/3000.

Wendi Brubaker, ex-DTD product manager for the HP 2621 and HP 2624 terminals, now devotes her ta- lents to VPLUS/3000.

Wendi, Ed and I look forward to working with you and keeping you informed of what's happening to HP's data management products. We 'd appreciate your feedback; it's valu- able to us in the factor?/. Watch for future articles in Cornputer 'Verts.

For Internal Use Only

Competitive Update - RELATE 80 By Ed AhrenslISD

RELATE 80 is a relational data base management system recently intro- duced by GTE (See Cornputern.orld, Feb. 16, '81 1. The Computerworld ar- ticle cites the ease of use and ease of maintenance of the system as key fea- tures. As with most relational data base systems, tabular structures and easy queries of the data base are im- portant features for users. Addition- ally, modifications to the data base are easily accomplished through ad- dition, modification or replacement of tables.

The benefits offered by RELATE 80 really break down into four areas:

1. easily understood tabular data forms,

2. more data independence than hierarchical or network systems, 3

3. powerful tabular operation capabilities, and

4. generalized data definitions.

The drawbacks fall into three areas:

1. high overhead associated with queries,

2. no built-in recovery mechanism, and

3. no support organization.

Compared to IMAGE, RELATE 80 re- quires far more overhead for virtually any query operations. This is not a truly interactive system since query operations must be accumulated and then "compiled and executed". Query operations take the form of relationships between the tables and "found" relationships are returned to a file in the form of still another table. This high overhead is usually as- sociated with anv form of relational data base and increases dramatically with more interactive use of the data base management svstem.

Computer News May 1, 1981

Business Computers

-

RELATE 80 has no recovery mechanism tied to the data base. Users will need to create their own fail safe mechanisms, which will also contribute to overhead. IMAGE, of course, offers built-in logging and re- covery capabilities to protect the in- tegrity of the data base.

There is no support organization out- side of GTE currently defined for RE- LATE 80. HP's SE support organiza- tion supports IMAGE worldwide.

On the plus side, RELATE 80 offers a high degree of data independence, all pointers are keys are maintained by the system, pre-defined search routes are maintained by the system, as de- fined by the data base designer, but they are transparent to the user. This is the capability which makes restruc- turing of the data base easy. In fact, restructuring is merely the establish- ment of additional or replacement ta- bles or changes to existing tables.

Relational data bases are not the total answer! Different problems require different solutions. RELATE 80 works well in low volume, undefined query environments. IMAGE, on the other hand, is much more attractive where a reasonable degree of structure can be maintained. IMAGE also offers much quicker retrieval of data when pre-defined data paths exist. Of course, IMAGE offers compatibility with all other HP 3000 software and we offer a set of high level tools for its use.

We continue to get inquiries about relational data bases here at ISD. Feel free to contact us with any informa- tion you have concerning relational data bases on the HP 3000. We'd like to share this information with you in a timely manner.

- - -

V/3000 Plus Data Capture: w L U s / 3 0 0 0 By Jutta IkrnkellSD

With the upcoming release of the C-MIT, the latest additions to our data entry and forms management tool, V/3000, will introduce data capture capabilities on the HP 3000. These latest enhancements are so signific- ant that a new name "VPLUS/3000" will be effective with the next release.

Data capture design and data collec- tion is a natural extension of V/3000!

No new product to learn

No additional training

No other requirements

Just ONE VPLUS/3000 to manage it all!

VPLUS/3000 supports the HP 3075 desktop and the HP 3076 wall- mounted data collection terminals.

The ease of use and design flexibility ofVPLUS/3000, assists in fast start-up for source data collection using CRTs and data capture terminals. VPLUS/ 3000 manages the interface to all terminals and supports local terminal

The following table shows features and 3000.

Features

Management and support of HP 3075/3076 terminals

Menu-driven, conversational dialogue to specify terminal configurations

Comprehensive data editing

Operator-terminal interaction

Provides for simple data collection

Support of 3 connection alter- natives, including the Factory Data Link

features. For example, using the HP 3075 or 3076 device, the designer can specify which light is to be lit when an error is detected or specify the de- vice configuration for multifunction and bar code readers, printers, dis- play, etc.

Data Capture is really just another facet of the transaction processing concept. It moves the computer be- yond the office into the warehouse and onto the shopfloor where source data can be entered into the system directly at the point where it is gener- ated. The support of the data capture devices extends the HP 3000 capabilities to the factory user with- out terminal experience.

VPLUS on the HP 3000 opens new sales and market opportunities for HP business computers, and adds sig- nificantly to the HP 3000 product of- ferings. Our customers can select from a wide range of software de- velopment tools and software sup- port of CRT and data capture termi- nals - a one vendor solution!

benefits for data capture using VPLUS/

Benefits

No programming required

Increases programmer productivity

No programming; offers flexibility for user-written programs

Messages longer than 24 characters to be presented on a single line display and up to 17 prompting lights can be specified through menus

Without programming!

Ensures compatibility between the computer and data capture terminals, and offers communica- tions flexibility

Computer News May 1, 1981 For Internal U s e Only 13

--

Business Computers

Consult your Field Training Manual Local form storage capability - 2622A suppod on HP 3000 on VPLUS/3000 for helpful hints on allows subsequent forms to be By Wercdi Brub&er/lSD how and where to sell-data capture on HP 3000 systems, desirable fea- tures, and a comparison to DATACAP/1000. Find out more about the manufacturing environ- ment to make selling data capture on the HP 3000 easy!

WLUS/3000 Terminal Suppod By IVelltli Brub&er/lSD

Have your customers been waiting to fully utilize the new HP 262X terminal features withV/3OOO? Wait no longer, WLUS/3000 is here, or rather out there, in your field office on the C-MIT tape.

VPLUS/3000 supports the most popular new features of the 262X terminals. These include:

illodi'ed data tag - which allows the transmission of only the mod- ified fields. This feature will really speed up system detected error correction! Only the corrected fields need to be sent back to the computer. Te~minal: HP 2624A

Extended local edits - provide the first level of data checking at the terminal. This gives instant feed- back and reduces system overhead. Terminal: HP 2624A

Relaheling function ke.vs -allows a VPLUS form to be customized to meet specific application needs during data entry. Providing a friendly interface to the end user increases their productivity. Ter- minals: HP 2626A, HP 2624A and HP 2622A

Security displav enhar~cernents - allows a form to have fields which will not display the enter-ed data. Your customers' secrets are safe with HP Terminals: HP 2626A and HP 2624A

preloaded into off-screen work- spaces. When the next form is re- quested chances are that it will be in memory just waiting to flash onto the screen. Reducing the time between displayed forms trans- lates to increased productivity. Terminal: HP 2626A

These new features can be designed into a forms file by using FORMSPEC or thmugh the use of VPLLIS proce- dures. FORMSPEC is smart enough to detennine the type of terminal which is being used and to only use the fea- tures which are supported by that terminal.

VPLUS/3000 and the 262X family of terminals add a new dimension to data entqv. HP puts it all together!

The new HP 2622A is supported on the HP 3000 family of computers. Now you can offer your customers a wider range of terminals. Let them choose the CRT for their needs!

For more information on the 2622's capabilities and how to interface it to vour system, please call DTD's Sales Development.

GSD Kid

Top HP 250 Charger! B?! Cl7ri.s $1 uer/GSD

Congratulations to Carl Penrod, GSD's top producing Small System Specialist for March. Carl brought in a total of six HP 250 otxlers in March! These included a demo development order from a new OEM and five or- ders from an existing highly pmduc- tive OEM!

Phil Skraba and Sam Adkins each closed three HP 250 orders.

Who will be next month's top HP 250 Charger'?

14 For Internal Use OnIy Computer News May 1, 1981

Terminals

DTD

Introducing the: HP 2622A By mlli Louis/DTD

Data Terminals proudly announces the HP 2622A. Designed for data

u

entry, program development and data retrieval applications, the 2622A of- fers caoabiities between the HP 2621A character msode terminal and the HP 2624A editing display station. The newest member of the HP 2620 family features :

Forms mode Screen-labeled softkeys Two pages of display memory Display enhancements Optional line drawing set

Computer News May 1, 1981

Forms mode The 2622A is the low cost V/3000 compatible terminal. Not only does it have the standard block mode fea- tures such as inserting and deleting characters and lines, it also has forms mode. With forms mode, the user can build fonns on the screen of the ter- minal. The forms, in turn, make an easy-to-use comfortable interface be- tween the user and the computer sys- tem.

Screen-labeled softkeys

Eight user-definable softkeys allow customization of the keyboard. With a single keystroke, local or remote func- tions can be performed by a pro- grammedl sequence of up to 80 characters per key.

For Internal U s e Onty

Display memory

The terminal memory can store up to two pages of 80-character lines with enhancements.

Integral forms - copy printer

Like all members of the 262X family of terminals, the 2622A offers a built-in thermal printer as an option. Text can be copied from the screen, logged to the printer, or transferred directly from the computer to the printer. The integral printer provides quick screen copy which includes the optional line drawing set.

The forms-copy printer has compressed-print, expanded-print: and, in the report mode, it prepares the text to either US or European A4 page size.

Data communications

The 2622A display terminal operates in character, line-modik, line and block modes. It is escape sequence compatible with the 2640B terminal and supports DCl/DC2 and XON/ XOFF handshakes. It is connected point-to-point and operates in full duplex asynchronous mode at speeds up to 9600 baud. RS-232C or an op- tional 20MA current loop interface connect the 2622A to the computer.

A data sheet (5953-2065), Field Training Manual (5955-63061, User's Manual 102622-90001 1, Reference Manual (02622-90002 1, and Service Manual (02622-90003) are available.

Ordering information Check the Corporate Price List. Avail- ability is 4-10 weeks.

2622A Displav Tel-minal %2,075 Forms mode, 2 pages of display memoIy, 8 labeled softkeys, 4 display enhance- ments and extended keyboard.

-050 Integral forms copy 1,210 thermal printer, 120 cps using 8% " wide paper.

-202 1,ine drawing 105 character set.

13222C,lI,N,\V and Y Cables

Terminals

HP 262X Feature Comparison B J ~ Jefl Co.r/DTD

I The HP 262X family now offers a wide range of 264X compatible products.

1 These products offer 264X compatibility at lower costs and/or more function- ality at the same cost. The table below outlines the major 262X terminal features and should help you structure our 262X product line for your customers.

Multipoint Multipoint (Summer '81) Auxiliary Prlnter Port Auxlliarv Prlnter Port Forms Desiqn lmmedlate Error Detection 132 ~olum<s Dlsplayable

Optlonal L ~ n e Drawlng (Edlt Checks) Dual Data Cornm Llne Modlfy Dlsplay Enhancements Data Comm Compress~on Multlple W~ndows Character Mode Block Mode (Modlfy Data Tag) Multlple Workspaces

HP 262X Support on V/3000 BJJ ,Jeff Co.r/DTD

Effective with the C-MIT tape your V/3000 customers can design data entry applications around the unique features of each HP 262X terminal.

The table below summarizes these features, advantages and benefits.

Addit ional F e a t u r e s , A d v a n t a g e s & B e n e f i t s F o r V/3000 - Effec t ive C-MIT T a p e

Terminal Featrlre AdvantagelBene fit

Function key labels can be customized t o fit customer needs.

Customer can speci@ that confidential data be displayed as blanks on the screen.

Function key labels can be madel more meaningful to the data

Impor-tant security feature.

Extended local (terminal) editing capability: data is edited by a tenninal processor, instead of the system CPIJ. Read/Modi@ Mode.

-

Storage of up to four fonns in the terminal.

Improves CPU performance. Speeds response time.

Faster response time for user interface, since necessary forms are DI-eloaded.

For Internal U s e Only

International HP 2624 News B!, Eric Grtz77Gjea77/DTD

In the wake of record 2624A sales, we are pleased to announce that the cur- rent 2624A design and the current production are now in full confor- mity with European modem stan- dards (CCITT V241.

The restriction imposed in European and ICON countries to sell only hardwired configuration, is now lifted. This restriction did not apply to the US.

We do not plan to retrofit or upgrade any European or ICON installed 2624s, since they were not supposed to be used with V24 Modems to begin with. There will be exceptions no doubt, especially European and ICON demo units, which should be eventu- ally retrofitted with the current hardware Ithe "97 board" for you CEs). The ~on\~ersion must be au- thorized by the Data Terminals CEO in Sunnyvale, Grenoble or Tokyo, prior to the conversion.

Again, the US installed base is not af- fected, and well will not authorize conversions of standard units.

The field CEO will be advised via Support C'pdate.

Thanks to European and ICON SRs for your patience land your custom- ers', too).

Turntables for CRT Terminals Bv K~ii71 LtTa7~d7?~k/D'l'D

We have received several calls lately requesting "lazy Susan" turntables that let terminals turn back and forth between users. While HP does not offer such a product, a number of outside suppliers can meet this need. One company that offers a turntable is :

Visible Computer Supply Corporatio~~, 1615 South Stockton Street, Lodi, California, 95241. Telephone: (209 1 334-9487.

3

Computer News May 1. 1981

Peripherals

Configuring Multiple 2680 Laser Printers By Ed Pavlinik/BSE

Why recommend niultiple 2680As? The HP 2680 Laser Printing System was designed to print 50,000 to 400,000 pages per month. However, an HP 3000 computer supports two 2680s, thus permitting even higher monthly volumes of non-impact printing.

Uptime is also extended. When toner, developer, or paper are being re- plenished, or if the machine has ex- perienced a failure, another 2680 is available to continue vital or time- critical print jobs.

Finally, the issue of a backup laser printer is successfully addressed with the dual configuration. A failure in one machine is not catastrophic to a data center if another unit is available to absorb the extra workload.

Backup is a tremendously viable rea- son in the eyes of Inany customers for justification of the double 2680A configuration.

Be careful, however, to do a thorough customer application study before you submit your pn~posal, to ensure that sufficient quantities of data can be passed to the 2680s to keep them running at the customer's anticipated levels. If you have questions, contact Sales Development.

Note also that if data is generated on a non-HP mainframe, either tape or RJE/MRJE link can be used to pass data to the HP 3000. Depending on the specific customer application and 3000 model chosen, an RJE/MRJE datacom link may not be able to transmit data at a fast enough rate to keep the 2680s printing at full speed. This may not present a problem if multiple copies of a job are printed, since the datacom line transmission needed per unit of print output de- creases when printing multiple copies. Similarly, if many forms are required, they can easily be stored on

the HP 3000 system, thus further minimizing the datacom line trans- mission per page of print. Since this is highly applications oriented, a thorough customer print profile evaluation needs to be made prior to the proposal. Contact your Boise :Sales Development Group for more detailed information.

What if a customer wants to print over two million pages per month?

Don't simply divide two million by 400,000 and propose five 2680 laser printers and three HP 3000s! The total cost of ownership would, in most cases, not allow HP to be com- petitive with other laser printer ven- dors.

Rather, closely examine the customer's print/photocopy requirements for all applications and then subdivide the two million pages into district output groups such as: multiple copies, mul- tipart fonns, single part forms, dynamic forms, etc. The next step is to choose a manageable portion of the total print requirement that most closely fits into the 2680 market niche: i.e., high quality and dynamic output. The end result is a recom- mended 2680 solution which addres- ses a subset of the customer's total requirements and is ideally suited to the 2680's unique capabilities! The 2680 should beat the competition within this market segment with its combined print quality and dynamic output capability.

A Complete One Vendor Text & Document Processing Solution! B,v Steve Simpson/BSE

Here's your answer for customers who want an outstanding text and document processing capability on their HP 3000s! With the A.O1.OO re- lease of 'TDP/3000 in April, the HP 2601A and TDP now work together to provide a complete powerful system solution. The Text and Document Processor (TDP) and the 2601A work together in a complementary manner. The TDP exploits the extensive inter- nal intelligence of the 260111 to justif?l

text, center headings, shadow print, and automatically underline. Not only does this approach reduce CPU over- head, but the resulting printed output has a better appearance. The im- proved appearance is due to the printer's ability to more precisely center and justif?/ text than software routines. These features, coupled with TDP's extremely powerful formatting capability and the 2601A's ability to use both plastic and metal print wheels, provide our customers with great flexibility and quality of output.

This initial release of TDP supports all features of the 2601A with the excep- tion of proportional spacing. Pmpor- tional spacing is under investigation for inclusion in a later release of TDP.

2608A Improvements By Ormorld RankinlBSE

Recently, Boise Division has "cut in" several product improvements that increase the 2608A's utility.

The "scrunched @st line" problem has been addressed through a mod- ification in the print firmware. After the printer has been taken off-line (for example to tear off forms) or if printing halts for more than .25 sec- onds, the firmware tensions the paper before printing the next print line. This eliminates the scrunched line problem in almost all cases. (If paper is ripped off while the printer is printing, poorly formed characters may result.) This firmware is standard in all new units. In problem sites, up- grades can be obtained by having the CE install the new control board (P/N 02608-69171 1 which has been up- dated with the modified firmware.

A new ribbon shield has been de- veloped with a rounded top edge such that paper moves both forward and backward through the print mechanism with equal ease. This shield is standard in new production units. While most sites are not incon- venienced by the old ribbon shield, in some cases a field upgrade may be required. If so, contact your service organization.

Computer News may 1, 1981 For Internal Use Only 17

Peripherals

DMD IiA Environmental Testing Part 111: Airborne Particulates Bv ,Clic/znel R~r.srirrck/D~LID

As our computer systerns become more involved with process control and manufacturing data computa- tion, they become more integrated into the manufacturing environment as well. Equipment that was previ- ously found in carefully controlled environments leg. temperature, humidity, vibration, etc. I is now placed in harsh environments which tax the specified operating limits of the equipment. With these "new" applications an additional en1 i ron- mental parameter has surfaced - airborne contaminants. Though con- taminants can be placed into par- ticulate and corrosive categories, this article only pertains to particulates, or hard contaminants.

Particles may be airborne in atmos- pheric dust as a complex ~~~~~~~~e of smokes, mists, fumes, t i p granular particles, and fibers. The components of any mixture n1a.v consist of soot and smoke, silica, clay, organic mate- rials, and metallic fragments. .A sarn- ple may also include living organisms such as mold spores and bacteria. These cornponents v a n with locality, season of the year, direction and strength of the wind, and pro~imity of dust sources.

Figdre 1 shows the range of' typically encountered airl~orne particles. Fi- gure 2 shows the relationship bet- ween select particles ancl the gap he- tween the fl-ying heads and the oxide coating on disc/tape media.

These particles will present a hazard to a disc/tape drive ifintroduced into the operating environment. For this reason, absolute filters are used to p~event the passage of ahrasive par- ticulates into the liead/rnedia chamt~er. Our drives typically use a .3 rnicron filter: this filter. eliminates 11lost particulates measuring . 3 mic- rons and greater. 111 some instances,

I I . O I L SMOKE

I I

SUSPENDED I M P U R I T I E S

I I

/ Z I I I I I

V I S I B L E T O N A K E D E Y E

0.1 1 0 1 0 0 1 0 0 0 1C 4 1 (4.0) 140) 1400) 140001 140.0001 140(

M I C R O M E T R E S I M I C R O I N C H E S )

Figure 1 - Sizes of Common Air Contaminants

I FINGER PRINT

DIRECTION OF ROTATION IS COUNTER- CLOCKWISE SURFACE SPEED AT 3000 RPM ISOVER 193 K M HOUR I lZOMILES/ HOUR1 AT THE OUTER CIRCUMFERENCE SMOKE PARTICLE

6 35 MICRONS 1250 MICROINCHESI

OXIDE COATING THICKNESS

/

1 0 1 MICRONS 140 MICROINCHES1

ALUMINUM SUBSTRATE 0 19 CM 10 075 I N I

Figure 2 - Contaminant Sizes Relative to Disc/Head Spacing

18 For Internal Use Only Computer News May 1, 1981

Peripherals

when an excessive amount accumu- lates, the particles ape conductive and can short-circuit tht: wiring in the computer equipment. In addition, film forming residues can cause con- nector problems.

13216A Customer Service Kit No Longer Available By Steve D1avis/D~MD

$345 value - UK, Belgium, Den- mark, other Scandinavian, Nether- lands

This 82901M campaign is designed to reach the existing HP-85 customer base as well as original sales. A Euro- pean survey conducted in June '80, showed that 50% of HP-85 owners would buy a disc when introduced. This campaign is geared to make that happen by educating the user on the advantages of random access mass storage.

The 13216A Customer Service Kit (for the 7900.4 disc drive) was l-emoved from the Corporate Price List on Au- gust 1, '80. Since then, DMD has re- ceived several requests for this pro- duct.

Results from actual field testing indi- cate that the ma,xin;lum allowable limit of airborne pa:rticulates a disc/ taue can tolerate is 85,000 counts.*.

Because the 13216A is an obsolete product, DMD must reject these re-

This is an upper bound, and by no means an ideal condition for disc/

quests; however, your custorners who tape drives. The recommended operating level for disc/tape drives is less than 45,000 cou~nts. Listed below

require spare parts have not been left out in the cold! All parts composing the 13216A can be ordered through the Corporate Parts Center and Parts Center Europe. Your friendly DMD

An extensive, three-stage direct mail campaign in English, French and German has been created by Alan Holdship of HP Geneva headquarters to help you get the most mileage out of both add-on and original sales.

are sample measurements from t-ypi- cal installations:

Data center 8,000 to 100,000 cts. Office area 25,000 to 150,000 cts. General

assembly area 35,000 to 210.000 cts.

Sales Development contact can pro- vide you ,with a complete parts list upon request. Bundled 82901M Promotion Rules

and Regulations Exposed to outside 75,000 to 3,000,000 cts.

Once an environment is determined to be unacceptable from a particulate

(SF 02, SF 12, European countries listed below only)

Successful Floppy Incentive Now in Europe B?I Roser,~czr?~ Krarrler/GLD

1. All 82901M orders in France, Italy, Germany, Switzerland, Spain and Austria during the promotion in- clude : A. Dual-drive master 5-1/4" flexi-

ble disc (82901M only) B. Mass Storage ROM (00085-

15001 1 Price: Bundled package local countp cost of 82901M alone. No additional cost for the ROM.

standpoint, there an: several ways to "clean up" the air. The easiest is to filter the air that is loeing circulated within the aircondit ioning system. This is done using a membrane filter

Now through June 30, European countries are participating in the 82901hI Flexible Mass Memory in- centive arranged for the introduction of the HP Series 80 Information Man- agement SysLem.

and is generally effective against large particulates. If "membrane filtering" is not sufficient, an electronic air cleaner can be used. In a typical ap- plication, an electronic air cleaner was used with the following results:

The special European introductory offer varies among countries. Either a "FREE Mass Storage ROM", or both a "FREE ROM and FREE Information Management Software (IMPac " will be included with every purchase of an 82901M 5-1/4" Flexible Disc Drive.

2. ,411 82901hI orders in UK, Belgium, Denmark, other Scandinavian, Netherlands during the promotion include : A. Dual-drive master 5-1/4" flexi-

ble disc (82901M only B. Mass Storage ROM (00085-

150011 C. IMPac software (00085-13045) Price: Bundled package local country cost of the 82901M alone. No additional cost for the ROM, nor IMPac software.

Initial 361,406 cts. After 45 min. 61,690 cts. After 6 hours 5,896 cts. (Stable)

With this outstanding performance, there are trade offs. The use of elec- tronic air cleaning equipment can cause RF noise sufficient to affect other electronic equipment. T-ypi- cally, the air cleaners are located as far from the system installation as possible.

Countries participating and incen- tives are:

FREE Mass Storage ROM

$145 value - France, Italy, Ger- many, Switzerland, Spain, Austria.

Maximum contamhant levels allowa- ble in computer environments are de- fined above. Regarding the safety and health of people, refer to applicable national and local standards on air contamination.

FREE RCIM and IMPac Software* 3. When: 82901M Promotion dates

(Europe) Starts - (varies with country) Ends - June 30.

*Currently, IMPac software is only a~~ailable in English. For this reason, the software is not part of the promo- tion in all countries.

4. All 82901M orders received at Greeley Division through June 30 (European orders only1 are consi- dered part of the promotion.

*1 Count = .5 micron particles per cubic foot.

For lnten~al U s e Only Computer News Nay 1, 1981

5. All bundled items (82901M, IMPac, Mass Storage ROM) will ship from Greeley Division.

6. All 82901M orders booked at bun- dled price can ship immediately. (Greeley Division 82901M avail- ability currently one week). Re- quired ship dates beyond July 30 will not be considet-ed part of the promotion.

7. Caution! Do not order ithat is, double-order) Mass Storage ROM (00085-15001 ) or IMPac software (00085-13045) when 82901M is ordered during the promotion period.

8. Use Greeley Division Telex 5800 for answers to customer technical questions on the 82901M or de- tails of the promotion.

9. Remember! By simply ordering an 82901M from Greeley Division during the promotional period, you will receive the appropriate items for that country 182901M, IMPac Software, and Mass Storage ROM).

Accurate, timely

ecisions through the HP Series 80 Hd

Information Management System

HP-83, HP-85 Personal Computer

Information Management Software

Flexible Disc Mass Memory (Model 82901M)

Pa HEWLETT PACKARD

SDD 7225 Model Change and Price Increase By Craig Schrt~idt/SDD

The HP 7225A/B Graphics Plotter has These new regulations have necessi- awide range of applications, and thus tated a model number change to is being sold by a number of HP sales 7225B (from 7225A). The A model organizations as well as the SF12 re- will no longer be available after May 1.

tail computer store channel. New US Remember, the 7225A and the 7225B Government regulations (FCC), for are functionally identical - the computer products sold through re- model number was changed only to tail computer stores, require that the meet FCC certification requirements 7225 pass stringent electrical emis- for computer store sales. Personality sion standards. Modifications made module model numbers and prices to the 7225 electronics have required are unchanged. Call your SDD sales a price increase as of April 1, '81. Support contact ifyou have any ques-

tions.

The 91 11.4 Graphics Tablet anti the 98 74A Digitizer join the San Diego product line.

San Diego Welcomes Graphics Input B?, Bill Loehr/SDD

On May 1, San Diego officially as- sumes marketing responsibility for the HP 9111A Graphics Tablet and 9874A Digtizer. These products were developed at the Greeley Division and will continue to be manufactured there for the immediate future. The input product line complements our expanding family of graphics plotters,

giving the San Diego Division respon- sibility for both graphics input and graphics output. We are looking for- ward to some exciting developments in graphics input in the next few years. Questions on the 9111A or 9874A should be dil-ected to your RSE at SDD, BID, or YHP.

For Internal Use Only Computer News May 1, 1981

Peripherals

Personal Computer Graphics B?) Craig SchrnidtlSDD

'- A Strong Seller!

Now businessmen, technicians, en- gineers and the home hobbyist can quickly and easily create professional quality graphs through the use of the Graphics Presentation Pac, the HP-83 or HP-85 and the HIP 7225A Graphics Plotter. This new a:nd exciting per- sonal computer colnfiguration ena- bles the personal computer novice, as well as the expert, to create bar charts, line graphs, pie charts and various text materials in many charac- ter styles, sizes and colors: "Just what the customer ordered!"

$3 Billion in Sales Projected!

How important is Ptersonal Computer Graphics? In a recent study entitled, "Computer Analysis: The Business Applications Market", as developed by the International Data Corporation (See Computer Svs,tems ,Yews, 3/2/81 1, the business graphics market is projected to grow annually over the next five years at an amazing rate of 59%. Revenues seen in 1980 alone were an astonishing $212 million with projected growth by 1985 to ex- ceed $1 billion. That's a total sales potential of over $3 billion, 1980 to 1985.

Of that $3 billion, $1.4 billion will be in sales of display equipment, $700 million in sales of hardcopy devices and over $500 million in sales of business/personal computers.

The combination HP-83/HP-85 Per- sonal Computer with visual display and the 7225B hardcopy Graphics Plotter; a sales potlentid of over $3 billion!

Correction to "Local Language Literature for SDD Products''', CN, April 15 By Jan Crnven/SDD

The correct P/N for the ISPP data sheet is 5953-4086 followed by the language code. Both numbers printed in the April 15 issue of Computer News in the article titled "Local Lan- guage Literature for SDD Products", by Mike Tupper, were incorrect.

BUSINESS GRAPHICS EQUIPMENT MARKET FORECAST (Worldwide Shipments of U.S. Manufacturers)

(Revenues in $Millions)

PRODUCT CATEGORY 1979 1980 1981 1982 1983 1984

Displays $65 $100 $170 $275 $360 $476 Hard-Copy Devices 45 75 100 135 180 222 Photographic 3 12 24 35 58 85 Business/Personal Computers 8 22 50 85 140 210 Other 5 8 11 15 22 27

TOTAL GROWTH

$126 $217 $355 $545 $760 $1,020 72.2'10 63.6'10 53.5% 39.4% 34.2%

Source INTERNATIONAL D A T A CORP

Courtes-v of Computer Systems ,Vews

59% Annual Growth Pro-jected for Business Graphics

New 7580A Data Sheet By Lee KrcfchaklSDD

Responding to your requests for more information regarding the Acces- sories Available, we have updated and reprinted the HP 7580A data sheet. The new data sheet, P/N 5953-4093, has beer1 expanded to include the part numbers of the pens and media available for use with the plotter. At the same time, we made some specification changes in the areas of power consumption, net weight, and shipping weight.

Due to the high cost of printing, we would PI-efer that you use up your old stock before distributing the new data sheet. By the time you read this, your requests for domestic US data sheets will be filed with the new number. Requests for foreign (English lan- guage without prices) data sheets, however, will be filled with the older data sheet, P/N 5953-4073, until the stock is 12xhausted (approx. 30 days).

Office Decoration Photos Available By Bob R.eade/SDD

San Diego Division has a limited number of 16" x 20" color photos of plotters and hardcopy graphics ap- plications specially printed for sales office decoration. Most photos are of the HP 7580A and the 8-pen C/T plot- ters. If you would like one or two of these prints, please contact Bob Reade, ext. 501, SDD.

Wbat's the Big Deal? By Jan Crn~crl/SDD

If you've closed a big San Diego pro- duct sale lately ... or an especially satisfying one, let your friendly RSE know. We would like to share some of your success stories in Computer News, so give us the quantity and models sold, the type of customer or application, the competition, and how you did it!

Computer News Play 1, 1981 For Internal U s e Only

Peripherals

C/T Plotter Software & Upgrade Questions By Dorz Harris/SDD

With the introduction of the 8-pen versions of the HP 7220, 7221, and 9872, we've had quite a few inquiries into whether the& were any changes or additions to their command sets. We went to great lengths to make sure there weren't any changes except the ability to select pens 5 through 8. On the 4-pen versions selecting a pen be- twee; 5 and 8 turned on t h e error light or selected a pen from 1 to 4; i.e., 5 selected pen 1, 6 selected pen 2, etc. This is the only programmable differ- ence between the B/S models and the C/T models.

Besides adding four more pens, one physical change that was made was the widening of the plotter from front to back by 22 millimeters to accom- modate the additional four pen sta- bles.

Another question that we've encoun- tered was whether a B or S version can be upgraded to a C or T. This is not possible due to the fact that major electrical changes have been made to reduce parts. There are six PC boards in the 8-pen plotters versus twelve in the 4-pen units. This in- creases reliability and reduces cost, thereby allowing us to offer the 8-pen plotters for the same price as the 4-pen models. The 8-pen plotters function just like their 4-pen pre- decessors, but they are really diffe- rent machines!

VCD Kid 8631B Character Set Enhancements By Ror~ Forster/\'CD

Now any HP 2631B national character set option provides access to normal and high density versions of eight na- tional character sets plus, Roman Ex- tension, line drawing, and math synl- bols. Customers can now use multi- ple languages, select from two print densities and generate forms all on one printer.

For maximum data communication flexibility, languages can be printed in either 7-bit or 8-bit mode. Each na- tional character set matches the IS0 standard used by most -/-bit terminals and systems. In 8-bit mode national characters are selected from USASCII and Roman Extension to provide compatibility with 8-bit systems such as the HP 250. A switch is provided within the multilingual 2631B to select 7-bit or 8-bit as the default mode.

Ordering Information

2631B Character Set Options: Each character set option provides USASCII as primary, the language option as secondary, and access to all other character sets [including high density character sets and Line Drawing).

Option Description Price

Swedish/ Finnish NorwegianlDanish French German United Kingdom Spanish C~rillic JASCII/Katakana Ro~narl Extension Math Set USMCII High

Density

For Internal Use Only

019 Deletes USASCII 0 Provides national language as priman and high density national language as secondary. One of options 001-00; must be ordered.

021 High Language -

Options 029 N o longer offered.

High Density versions no\v pio~ided with Option 019

Factory Data Printer 86316 #800 Field Training Note By Ron Forster/VCD

Copies of the factory data printer field training note have been distri- buted to all sales offices. This booklet explains the basics of bar code and mark sense data capture, describes the features and benefits of the fac-

3 tory data printer and provides a checklist for evaluating possible ap- plications. Also included is a look at bar code competition, a page on how to demo the factory data printer, and a list of HP reference material. If you need extra copies, please contact Vancouver Product Sales.

Computer News May 1, 1981

Price Changes

- Computer Groups Price Changes Effective May 1, '81 These prices, effective May 1, '81, will appear on i:he 2146B Corporate Price List on that date, available in your Opt. 012 Model 1 0 System Adds 11,550 4,200 office. Prices are US; List unless othenvise noted. Or- 512Kb Memory ders at old prices will be honored at the factories for 92854R R-T-C Pascd/1000 1,600 600 30 days (or 60 days in the case of government quotes, see exception, 111. GSA) after the effective date of an 92854A Pascal 1000 XL 4,000 1,500

increaser~ll quotations, either verbal or written, shall 92070E Right to Execute RTE-L 790 1 7 0 be made at the new prices upon the effective date of 92071E Right to Execute RTE-XL 945 210 the new price list. The customer should be notified that his order will be honored at the lower price if ii is Vancouver Division

received within the 30-day grace period. Price de- 2631B

creases are effective immediately and in-house orders Opt . 019 Delete USASCII -150 N/C

shipped 5 working days prior to the arlr~ounced cle- crease date will be billed at the new lower price.

Note: Shaded area indicates price decrease.

Computer Support Division: Software Support

Product NO. Description

C~lrrent New F1rice m i c e

92070s SSS for RTE-L 9 5 5 5

92070W Extended SSS for RTE-L 2 5 1 5

92071s SSS for RTE-XL 9 5 5 5

92071W Extended SSS for RTE-XL 2 5 1 5

92854T CSS for Pascal XL/1000

Computer Supplies Operation

31389A HP-IB Cable lhf

31389B HP-IB Cable 2XI

31389C HP-IB Cable 4M

Data Systems Division

12002B I,-Series Memory Controller

12003A Memory Array Card

2103L Opt. 012 L-Series CPU Adds 12002B

2103LK Opt. 012 L-Series BD CPU Adds

512Kb Memory

2145A Opt. 012 Model A System Adds

hlemory Controller

2145B Opt . 012 Model 9 System Adds

512Kb Memory

2146A Opt . 012 Model 1 0 System Adds

512Kb Memory

Computer News Play 1, 1981 For Inteinal Use Only

Hewlett-Packard Computer Marketing Group r r * ~ ~ ~ ~ , nELI(ur 19320 Pruneridge Avenue, Cupertino, California 95014 USA ~ H A ~ y F ~ ( j k T

CM G ~ D U P Editor Kerin Henderson H P S A P j ( , f j

Circulation Francine Tarmina

Computer Marketing Compute r Marketing Group (CMG) Cupertino, California

Editor Dave Sanders

Worldwide Third Party Program Worldwide MqJor Account Program

Edilor Editor

Bob Kresek Bill Shellooe

Compute r Suppor t Div. (CSD) Cupertino, California

Compute r Supp l ies Operat ion (CSO) Sunnyvale, California

Carolyn Slewart Olen Morain

Editor Technical Edilor

Editor Technical Editor

Fran Jeffi'ies Carl Anderson

Technical Computers Technka l Compute r Qmup ~ C G ) Cupertino, California

Editor Orrin Mahoney

Data Systems Div. (DSD) Cupertino, California

Editor Technical Editor

Editor 'l'echnical Editor

Editor

Carol Quinton Dick L>o\.lien

Blandine Genin Dave Bortcln

Data Sys tems Grenoble (DSG) Grenoble, France

Rosevllle Dk. (RVD) Roseville, California

Duncan Carnpt~l l

YHP Compute r Dfv. (YHP) Tokyo, Japan

Editor Yohhie Hashima

D e s k t o p Compute r DC. (DCD) Fort Collins, Colorado

Editor Technical EEdor

Chris Stumt~ough Al Sperrv

Philrp Dowding Brigitte Alrnaschi

Cannen \\'est Curt Adanis

Boeblingen Desk top Compute r Dlv. (BDD) Boeblingen, West Germany

Editor Technical Editor

Cornallis Dfv. (CVD) (Personal Computer Products) Conallis, Oregon

Editor Technical Editor

Bus iness Computers Business Compute r Group (BCG) Cupertino, California

Manufacturing Sys tems Operation, (MSO) Cupertino, California Commercial Sys tems Pinewood, (CSP) Pinewood, U.K. Data Communications Operation, (DCO) Cupertino, California

Eli Zat~or Editor

Editor Editor Editor

Dick Knudtsen Ste1.e Zalewski Roselie Tobes

Computer Systems Dfv. (CSY) Cupertino, California

Editor Technical Editor

Be\' blurpt~v Rich Edwards

Information Sys tems Dfv. (ISD) Cupertino, California

Sheri Costa Tom Stokes

Editur Technical Editor

General Sys tems Dfv. (GSD) Cupertino, California

Editor

Boebllngen General Systems Div. (BGD) Boeblingen, West Germany

Editor Technical Editor

Stephanie Brnwn Geoff Kirk

Terminals Data Terminals Dfv. (DTD) Sunnyvale, California

Grenoble Dfv. (HPG) Grenoble, France

Ed1 tor Technical Editor

Editor. Technical Editor

Louise Hart Jill Glasl~ow

Blandinr Genin Francis hiart

Peripherals Boise Dfv. (BSE) Boise, ldaho

Linda Crr~zicr Thad \\'ehste~

Joe Hunter

Editor Technical Editor

Editor Colorado Sprlngs Dfv. (COL) (Instrument Ci~oup) Colorado Springs, Colorado

D k Memory Dfv. (DMD) Boise, ldaho

Greeley Dfv. (GLD) Fort Collins, Colorado

Cathy Sal~rlas Dan Henry

Lrlitor Technical Editor

Editor Technical Editor

Rosemary Krarnrl- Al He~der.

S a n D k g o Dfv. (SDD) (Instrument Group) San Diego, California

Jan Crav~n Scott XicClendon

Editor Technic:& Editor

Vancouver Dfv. (VCD) Vancouver, Washington

Editor Tec:linical Editor

Barbara Shape1 Gal? Pack

For I n t e r n a l U s e Only