1Microsoft Confidential Values and Performance through Human Resources RH Tribune Stockholm May 30,...
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1Microsoft Confidential
Values and Performance through Human Resources
RH TribuneStockholmMay 30, 2008
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2Microsoft Confidential
One HR Framework to support One HR Framework to support Performance at MicrosoftPerformance at Microsoft
myMicrosoftmyMicrosoft
Reward Reward OpportunityOpportunity
Career Career DevelopmenDevelopmen
tt Management Management ExcellenceExcellence
Enhanced Enhanced WorkplaceWorkplacePerformance Performance
ManagementManagement
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3Microsoft Confidential
Commitments at the hearth out Commitments at the hearth out of myMicrosoft of myMicrosoft
Pay for Performance
January - March
1:1 MeetingsRealign
Commitments as necessary
1:1 MeetingsRealign
Commitments as necessary
Mid Year Career Discussion
Mid Year Career Discussion
FeedbackFeedback
FeedbackFeedback
FeedbackFeedback
FeedbackFeedback
OngoingOngoing
July/August
1:1 MeetingsRealign
Commitments as necessary
1:1 MeetingsRealign
Commitments as necessary
Performance ReviewPerformance Review Commitment Setting Commitment Setting
Ongoing focus on performance all year
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4Microsoft Confidential
Commitments – Alignment & Cascade Commitments – Alignment & Cascade downdown
Area VP ready by May 9
Country General Managers by June 1
Directors and Managers by june 30
Individual Contributors by August 1
Commitment alignment links management accountability for results and the individual
employee’s responsibility of making sure those results get delivered
August 1
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5Microsoft Confidential
The Microsoft Scorecard drives The Microsoft Scorecard drives the content of the the content of the CommitmentsCommitments
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6Microsoft Confidential
http://Performance – landing – landing page employeepage employee
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7Microsoft Confidential
http://Performance - - commitmentscommitments
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8Microsoft Confidential
http://performance – landing – landing page managerpage manager
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9Microsoft Confidential
Commitment RatingsCommitment Ratings
ExceededExceeded
AchievedAchieved
UnderperformedUnderperformed
3-point rating scale
Employee performance Employee performance evaluated relative to evaluated relative to commitments (corp. guidelines: commitments (corp. guidelines: no “curve”)no “curve”)
Informs merit and bonus awardsInforms merit and bonus awards
Commitment rating Commitment rating communicated to employee communicated to employee during review discussion (period during review discussion (period last week of July – September last week of July – September 15)15)
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10Microsoft Confidential
Trust !!!! Trust !!!!
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11Microsoft Confidential
Old Game Versus New GameOld Game Versus New Game
RelationshipsEducation
School
Church
Politics
Customers
Religion
HW
SW
Developmentalconsciousness
Time
Focus on structures Focus on individuals
Insecurity
Software
Hardware
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12Microsoft Confidential
Being Respectful of others …Being Respectful of others …
Respect for each other time and agendaRespect for each other time and agenda
Open agenda visible to all employeesOpen agenda visible to all employees
Respectful of needs of departementRespectful of needs of departementAttendance in office when neededAttendance in office when needed
Respectful of each other’s virtual presenceRespectful of each other’s virtual presence
Alone is NOT IsolatedAlone is NOT Isolated
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13Microsoft Confidential
Enhanced WorkplaceEnhanced Workplace
“A workplace directed at implementing
the new world of work vision”
Transparant to each other. Output counts over input. Following the shift from a place
to an activity
Following the power shifts to the individual
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14Microsoft Confidential
So what does that mean ? So what does that mean ?
People work at Microsoft People work at Microsoft
WhereWhere they want they want
WhenWhen they want. They determine they want. They determine the the availabilityavailability and the and the willignesswilligness to to communicate communicate
CollaborationCollaboration remains key! remains key!
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15Microsoft Confidential
ONE WORD TO MAKE IT HAPPEN ONE WORD TO MAKE IT HAPPEN
Unified CommunicationsUnified Communications
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16Microsoft Confidential
Unified CommunicationsUnified CommunicationsInnovative communications with revolutionary economics
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17Microsoft Confidential
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18Microsoft Confidential
I’m not working or I’m too busy to
receive your communication
I’m working but I’m out of the office
please call me on my mobile
I’m working and am happy to receive your
communication
Presence gives the “green light” to interact
18
Don’t disturb,I’m either
concentrating or doing personal
stuff
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19Microsoft Confidential
Presence connects communications modes with people
Presence follows users (identity) – not devices
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20Microsoft Confidential
Name 1Name 1 Name 2Name 2 Name 3Name 3 Name 4Name 4 Name 5Name 5 Name 6Name 6Name 7Name 7Name 8Name 8
Simple “1-click” toSimple “1-click” to
start a communication
start a communication
Upgrade to voiceUpgrade to voice
Upgrade to videoUpgrade to video
Simple ”1-click”Simple ”1-click”to start a conferenceto start a conference
Simple “1-Click”
Simple “1-Click”to dial”to dial”
Provide contextProvide context
Seamless ‘upgrading’ Seamless ‘upgrading’ from 2-party (Peer-Peer)from 2-party (Peer-Peer) voice(or video, web) call voice(or video, web) call to Multi-Party conferenceto Multi-Party conference
20
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21Microsoft Confidential
Being Respectful and Unified Being Respectful and Unified Communication – is that Communication – is that possible ? possible ?
ApproachableApproachable
ConstructiveConstructive
ConsiderateConsiderate
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22Microsoft Confidential
AT MICROSOFT WE GO FOR AT MICROSOFT WE GO FOR RESULTSRESULTS – – ACCOUNTABILITYACCOUNTABILITY IN AN ENVIRONMENT WITH IN AN ENVIRONMENT WITH RESPECT FOR THE RESPECT FOR THE INDIVIDUALINDIVIDUAL – – OPEN & OPEN & RESPECTFULRESPECTFUL
1:1 MeetingsRealign
Commitments as necessary
1:1 MeetingsRealign
Commitments as necessary
Mid Year Career Discussion
Mid Year Career Discussion
1:1 MeetingsRealign
Commitments as necessary
1:1 MeetingsRealign
Commitments as necessary
Performance ReviewPerformance Review
Commitment Setting Commitment Setting