1.Human Resource Management

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    Lets admit that making through the life

    is difficult. However if we are willing to

    give everything we have to life, the life

    will also return the best it has, to us.

    In front of you is a difficult ascent, which those whoare heavily laden cannot get over (Hadith Shareef)

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    HUMAN RESOURCE

    MANAGEMENT

    (HRM)

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    The Human Resource

    Framework

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    Human Resource Management(HRM) & its Purpose

    The term Human Resources refers to the peoplein an organization. The HRM refers to the policies &practices involved in carrying out the people orhuman resource aspect of a management position,

    including recruiting, screening, training, rewarding andappraising.

    The focus of Human Resource Management (HRM)

    is on managing people within the employer-employeerelationship. Specifically, it involves the productive useof people in achieving the organizations strategicbusiness objectives and the satisfaction of individualemployee needs.

    Conti..

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    The effective HRM can be a major contributor to thesuccess of an enterprise because it is a key position to

    affect customer base, business results and ultimatelyshareholders values. Conversely, ineffective HRM canbe a major barrier to employee satisfaction andorganization success. HRM is thus either a part of theproblem or part of the solution in gaining the

    productive contribution of people.

    The HR Manager, like any other functional manager,(marketing, production, finance etc.) is responsible for

    performance. His or her position exists basically toachieve the strategic business objectives of theorganization. If it fails to perform, the position willbecome redundant.

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    Objectives of HRM

    Objectives Supporting Activities

    Organizational 1. HR Planning2. Employee Relations3. Selection4. Training & Development5. Appraisal

    6. Placement7. Assessment

    Functional 1. Appraisal2. Placement3. Assessment

    Societal 1. Legal Compliance

    2. Benefits3. Union-Management Relations

    Personal 1. Trg & Development2. Appraisal3. Placement4. Compensation5. Assessment

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    The Central Challenge to HRM

    Central

    Challenge

    Better

    Organization

    GlobalCompetition

    EthicalChallenges

    WorkforceDiversity

    PopulationGrowth

    Unemployment

    SocialResponsibility

    Medical, Food,Housing etc.

    UnknownChallenges

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    The HRM Model

    OBJECTIVES

    Societal

    Organizational

    Functional

    Personal

    I - Framework &

    Challenges

    V Employee

    Relations &

    Assessment

    II Preparation &

    Selection

    III Development

    & Evaluation

    IV Compensation

    & Protection

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    HR Managers Jobs The Management Process: It comprises five basic

    functions of Planning, Organizing, Staffing, Leadingand Controlling:

    Planning Establishing goals & standards;

    developing rules & procedures; developingplans & forecasting.

    Organizing Giving each subordinate a

    specific task; establishing departments;delegating authority to subordinates;

    establishing channels of authority &

    communication; coordinating the work of

    subordinates. Conti

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    Staffing Determining what type of people should

    be hired; recruiting prospective employees &

    then selecting them; setting performance

    standards; compensating employees;

    evaluating performance; counseling; training &

    developing the employees.

    Leading Getting others to get the job done;

    maintaining morale; motivating the employees.

    Controlling Checking how actual performance

    compares with the set standards; taking

    corrective actions where required.

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    Myths Realities

    People go into HR

    because they like

    links with people.

    HR departments are not designed to

    provide corporate therapy or asocial or

    health and happiness retreats, HRprofessionals must create the practices tomake employers more competitive, notmore comfortable.

    Anyone can do HR. HR practices are based on theory and

    research. HR professionals must masterboth i.e. theory and practice.

    HR deals with the softside of a businessand therefore is notaccountable.

    The impact of HR practices on businessresults can and must be measured. HRProfessionals must learn how to translate

    their work into financial performance.

    HR focuses on costs,which must becontrolled.

    HR practices must create value byincreasing the intellectual capital within thefirm. HR professionals must add value, notreduce costs.

    Conti

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    HRs job is to

    be the policy

    police and the

    health and-happiness

    patrol.

    The HR function does not own compliance-

    managers do. HR practices do not exist to make

    employees happy but to help them become

    committed. HR professionals must help managerscommit their employees and administer policies.

    HR is full of

    fads.

    HR practices have evolved over time. HR

    professionals must see their current work as part

    of an evolutionary chain and explain their work

    with less jargon and more authority.

    HR is staffed

    by nice people.

    At times, HR practices should force vigorous

    debates. HR professionals should be confrontative

    and challenging as well as supportive.

    HR is HRs job. HR work is as important to lines managers as are

    finance, strategy, and other business domains. HR

    professionals should join with managers in

    championing HR issues.

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    The New Role of HR Managers

    As HRM becomes more business oriented andstrategy focused, four key roles for HR managers can

    be identified:

    Strategic Partner total participation in all

    activities including the planning.

    Administrative Expert possesses enough

    skills to act as an expert for the administration

    of HRM activities. Employee Champion acts as an advocate of

    the employees & takes care for their growth.

    Change Agent - promotes change at all levels.

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    Line and Staff Aspects of HRM

    Authority. The right to make decisions, direct theothers work and give orders.

    Line Managers. A manager who is authorized todirect the work of subordinates and is responsible

    for accomplishing the organizations tasks.

    Staff Manager. A manger who assists andadvises line managers.

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    Line Versus Staff Authority of HRManager

    Line Authority. The authority exerted by an HRManager by directing the activities of people in his or

    her own department and in service area.

    Implied Authority. The authority exerted by an HRManager by virtue of others knowledge that he/ she

    has access to top management.

    Functional Control.The authority exerted by an HRManager as coordinator of personnel activities.

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    Strategic Human Resource

    Planning

    The process of formulating HR

    strategies and establishing

    programs or tactics to implement

    them.

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    Encouragement of proactive rather than reactivebehavior

    Explicit communication of company goals

    Stimulation of critical thinking and ongoing

    examination of assumption

    Identification of gaps between current situation and

    future vision

    Encouragement of line managers participation

    Identification of HR constraints and opportunities

    Creation of common bonds

    The Benefits of Strategic HR Planning

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    Maintaining a Competitive Advantage

    Reinforcing Overall Business Strategy

    Avoiding Excessive Concentration on day-to-day

    Problems

    Developing HR strategies Suited to UniqueOrganizational Features

    Coping with the Environment

    Securing Management Commitment

    Translating the Strategic Plan into Action

    Combining Intended and Emergent Strategies

    Accommodating Change

    The Challenges of Strategic HR Planning

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    Challenges to Human Resource

    Manager

    Environmental Challenge Organizational Challenge

    Individual Challenge

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    Environmental:

    Rapid Change

    Work Force Diversity

    Globalization

    Legislation

    Evolving Work and Family Roles

    Skill Shortages and the rise of the Service Sector

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    Organizational:

    Competitive Position; Cost, Quality, Distinctive

    Capabilities

    Decentralization

    Downsizing

    Organizational Restructuring

    Self-managed Work Teams

    Organizational Culture

    Technology

    Outsourcing

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    Individual:

    Matching People and Organization

    Ethical Dilemmas & Social Responsibility

    Productivity

    Empowerment

    Brain Drain

    Job Insecurity

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    The key factors that a firm should consider in

    determining which HR strategies will have a positiveimpact on firm performance are:

    Greater match between HR strategy and the firmsoverall organizational strategies.

    HR strategy to be attuned to the environment inwhich the firm is operating.

    HR strategy to be molded to unique organizationalfeatures.

    HR strategy should enable the firm to capitalize onits distinctive competencies.

    HR strategies to be mutually consistent orreinforce one another.

    HR strategy Considerations

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    HRM policies are general statements, which serve

    to guide decision making. As such, they direct theactions of the HRM function towards achieving its

    strategic objectives. HRM policies are generally put

    in writing and communicated to all employees. They

    typically serve three major purposes:

    To reassure employees that they will be treated

    fairly and objectively

    To help managers make quick and consistentdecisions

    To give managers the confidence to resolve

    problems and to defend their decisions.

    HRM Policies

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    THANK YOU