1. Benchmarking

2. Benefits

3. Eco System

4. Examples

5. Conclusions

• It is a business imperative

• Understand building performance

• Effectively direct personnel resources

• Useful in single properties or portfolios

• Provides direction/motivation

• You can’t manage what you can’t measure

The US hotel industry… Utilizes over 600M gallons of water/day (219B/year) Spends over $10M on electricity/day ($3.6B/year) Generates over 5.4M pounds waste/day (1.9B/year)

…and there is paper, newspapers, guest amenities, landscaping, food and beverage, etc.

DO YOU UNDERSTAND YOUR ECO SYSTEM IMPACT?

• Savings from improved hotel performance

• Maximize personnel resources – make the ‘right decisions’

• Motivator – property mission and rally call

• Address stakeholder pressures (AAA, Corporate RFPs, Eco Groups, etc.)

• Marketing and Communication

There is value in benchmarking anything that can be measured.

2009 Average lbs/occupied room: 12.9 – Benchmark set at 13

2008 Average lbs/occupied room: 15.2

Savings: 2.3 lbs/occupied room

Guest Rooms

OccupancyLbs/

occupied room saved.

Cost per lb

DaysTotal $s Saved

250 x 65% x 2.3 x $0.11 x 365 = $15,006

Savings

29 3026 25 28

20

29 27 26

4437 46

0

10

20

30

40

50

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

%

Month / Year

Diversion Rate MTM

Diversion Percentage 2008

Benchmark: 42%

Over $2,700 saved in Q4 2008 on reduced waste and hauling costs.

Estimated total 2009 savings: > $10,900

Jeff.slye@businessevolutionconsulting.com