!(1)age!(youthor!adultmember) !(2)“whypeople!choose...

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Ski Club Survey 2013 RESULTS FIVE QUESTIONS : (1) age (youth or adult member) (2) “why people choose to become or remain ski club members” forced ranking (3) faciliIes and program use (4) member saIsfacIon (5) fees

Transcript of !(1)age!(youthor!adultmember) !(2)“whypeople!choose...

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Ski  Club  Survey  2013  -­‐  RESULTS  

 

FIVE  QUESTIONS:    (1)  age  (youth  or  adult  member)    (2)  “why  people  choose  to  become  or  remain    

 ski  club  members”  à  forced  ranking    (3)  faciliIes  and  program  use    (4)  member  saIsfacIon    (5)  fees  

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#1  AGE  

•  109  responses  in  TOTAL      

 4  youth  102  adult  3  no  comment    

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#2  WHY?  To  use  ski  club  trails  

   

To  use  other  club  faciliIes      

ParIcipate  in  EVENTS      

ParIcipate  in  PROGRAMS      

Support  the  club  &  mission   *  Breakdown  in  Table  format  on  next  page  

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#2  WHY?  

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#3  USE?  

I  used  ski  club  trails  to  ski    I  skied  in  other  areas  near  Yellowknife    I  used  other  ski  club  faciliIes    I  parIcipated  in  EVENTS    ParIcipate  in  PROGRAMS  

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#4          ?  V.  Dissa<sfied  

 Dissa<sfied  

 Indifferent  

 

 Sa<sfied  

 V.  Sa<sfied  

 No  Comment  

TRAIL  LAYOUT  &  VARIETY  

 GROOMING  

 

 The  CLUB  CHALET  

   

CLUB  EVENTS    

CLUB  PROGRAMS    

 COMMUNICATIONS  

 

 VOLUNTEER  BOARD  

 OVERALL  

 

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#4          ?  

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#5  FEES      

↓  by  >20%    

↓  by  up  to  20%    

↓  by  up  to  10%    ≈    

↑  by  up  to  10%    

↑  by  up  to  20%    

↑  by  >  20%    

No  Comment    

   

1.9%    

4.7%    

3.7%    

58.9%    

14.0%    

6.5%    

4.7%    

NC  –  5.6%    

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I’ll  leave  it  to  you  to  draw  most  conclusions.  But  there  are  a  few  standout  points:  

•  Q#2  ...  People  really  want  to  use  our  trails  

•  Q#4  ...  Highest  saIsfacIon  is  with  grooming,  so  we  need  to  tell  that  to  our  groomers!  

•  Q#5  ...  Most  members  would  prefer  similar  rates  or  a  modest  increase  

 

CONCLUSIONS  

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THANK  YOU!