19th March Session 2 By Anuradha Das Mathur

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The CIO Board Readiness Survey Key Findings by Anuradha Das Mathur, 9.9 Media

Transcript of 19th March Session 2 By Anuradha Das Mathur

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CIO Board Readiness SurveyKey Findings

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Objective

The objective of this research survey is to assess where CIOs are in their journey to the top echelons of their companies.

The CEO, who some decades ago was the be-all and end-all of a business, feels the need for a ‘partners’ table.’ Beginning with the CFO and the HR function – and a parallel presence of the Board – we believe that in India too, much like the rest of the world, the journey for CIOs to join the partners’ table has begun.

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Sample size – 77 Companies*

* Please refer the appendix for respondent company names

Survey conducted by: CTO Forum Magazine and CIO Institute in partnership with Microsoft

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Evolution of organisational structures

The 1990s – CXOs begin to partner the CEO at the “Corporate High Table”The 1990s – CXOs begin to partner the CEO at the “Corporate High Table”

The evolving organisation – CIO marks the journey to the TableThe evolving organisation – CIO marks the journey to the Table

1990s 2000 onwards

Ability to lead operations and executionGlobal mindsetAbility to develop and execute a clear succession planAbility to influence peers and top management

Leadership qualities that most CXOs have developed so far from their traditional and C-plus roles

The Ladder-ship to the Board The Ladder-ship to the Board The Ladder-ship to the Board The Ladder-ship to the Board

Ability to influence peers/top management

Insights into company’s business

Large team management skills

Leadership & ability to develop & manage senior talent

CIOCIO

Attributes where CIOs are found wanting

The CIO’s journey so far The CIO’s journey so far The CFO started to partner the CEO… others soon followed

The CFO started to partner the CEO… others soon followed

Ability to influence peers/top management

Insights into company’s business

Large team management skills

Leadership & ability to develop & manage senior talent

CFOCFO

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Key findings of the survey

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Organisations are ready; but in a limited manner

• CIOs are considered for a senior leadership role; but in a limited manner...– But Indian organisations lag behind their global counterparts in terms of recognising and

accepting the ‘CIO’s leadership potential’

– Only 37% of the respondents felt that their organisations are ready to consider CIOs for a senior leadership role

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Reasons for considering CIOs as leaders

• The Reds, Oranges and Greens in a CIO’s journey to top leadership positions

– CIOs believe that their knowledge of the company’s technology needs holds them in good stead …as does their enterprise-wide view

– But leadership skills and the ability to manage a large team do not figure yet…

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Current responsibilities of CIOs

• CIO plus’ role is common in India but their presence on the Board is rare…– Additional responsibilities include security, logistics, and CRM...

– ...but go into strategic roles in a few sectors where technology penetration is high

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The ‘Readiness-Willingness’ Gap...

• Do CIOs in India believe they are ready for top leadership positions? • The survey revealed significant ‘readiness-willingness gaps’ in four major

positions– Management committee positions are an expectation now…

– But CIOs as a part of the Board or with CEO-level responsibilities are negligible and many CIOs don’t even openly aspire for these positions

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The ‘trend-setter’ CIOs’

• The survey revealed that there is a new and emerging group of CIOs who rate themselves highly on several fronts – indicating their readiness for ‘top management positions’

• Forerunners amongst these were:– a global mindset

– acceptance of the fact that business leads technology

– ability to change and lead business transformation

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CIO ‘self-view’

• The self-view is flattering...– With these critical ‘strategic management’ characteristics, it is a surprise that more CIOs do

not occupy seats on key decision-making bodies in their companies

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CIO ‘community-view’• Individual CIOs think lesser of the community than of themselves…!

– In fact, a comparison of the previous slide shows a difference in the entire scale – the personal ratings are higher across most characteristics.

– Other than the top 2 skills, for all others the rating for the community is lower than the lowest rating for personal skills at 5.3

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Ideas for next ‘leadership’ steps...

The findings of the survey point clearly towards next steps in the CIO’s quest to become ‘Board Ready’…

To prepare CIOs for ‘leadership roles’, next steps must include:

 •Programmes and coaching in leadership skills•Team-building and man-management skills•A pocket MBA to allow for ‘taking on P&L responsibilities’•And learning how to influence peers/counterparts

 

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Appendix

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List of respondent companies 1. AC Nielsen

2. AFL

3. Alstom Projects India

4. Amtek Group

5. Automated Data Processing

6. Bajaj Electricals

7. Ballarpur Industries

8. Bank of America

9. Bank of India

10. Carrier Airconditioning and Refrigeration

11. CESC

12. CFC India Services

13. Cognizant Technology

14. Consim Info

15. DCB

16. DLF Group

17. Eicher Motors

18. Elbee Express

19. Engineering Projects (India)

20. Evalueserve

21. Forbes and Company

22. Fortis Healthcare

23. Gati

24. GlaxoSmithKline Consumer

25. Glencore India

26. Godrej Industries

27. Gujarat Heavy Chemicals

28. HDFC Bank

29. Henkel CAC

30. Hindustan Construction Company

31. House of Pearl Fashions

32. HT Media

33. HTMT Global Solutions

34. Indian Oil Corporation

35. Intrex India (Essel Group)

36. Jindal Stainless

37. Jubilant Organosys

38. K Raheja Corp

39. KPMG

40. Landmark Group

41. Mahindra & Mahindra Financial Services

42. Mahindra Special Services Group

43. Matrix Laboratories

44. Max New York Life Insurance

45. Moser Baer India

46. Motherson Sumi Systems

47. Nagarjuna Fertilizers & Chemicals

48. NH Securities

49. Pfizer India

50. Philips Electronics

51. Piramal Health Care

52. PMC

53. Raymond

54. Reliance General Insurance

55. Reliance Life Insurance

56. Repco Bank

57. RPG Enterprises

58. Sanofi-Aventis Group

59. Satyam Computers

60. Shoppers Stop

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List of respondent companies (2) 61. Sify Technologies

62. SMIFS Securities

63. Spanco Telesystems and Solutions

64. SpiceJet

65. SRF

66. SRL Ranbaxy / Fortis Health World

67. Star India

68. Tata Capital

69. Tata Chemicals

70. Tech Mahindra

71. Tulip Telecom

72. Unitech

73. VIP Industries

74. Walmart India

75. Web18 Securities

76. WM India

77. Yes Bank Ltd