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Understanding
projectmanagement
qualifications
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Overview
Project management is a broad term used to describe the processes, organisational structure anddecision making needed for the successful implementation of change. It requires a unique mix oftechnical ability (planning, risk analysis, change control) and people skills (listening, questioning,motivating, inspiring).
A talented project manager builds these skills from every project that they are involved in andthere is no substitute for experience. There is also no substitute for a rm foundation of knowledge learning what to do, when to do it, how to do it and what to do if things go wrong.
Qualications are a demonstration that you have the solid foundation of knowledge and thatis the entry point to projects and programmes that will change how your organisation works.
As you can see from the diagram below project management includes a number of relatedmanagement disciplines including programme, portfolio, risk and change management.
This paper will explain the different qualications that are available within each of thesemanagement disciplines providing information on the topics covered by them, the benets ofhaving them and who they are aimed at.
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Change Management
Change ManagementFoundation
Change ManagementPractitioner
Portfolio Management
MoPFoundation
MoPPractitioner
Delivery Management
P30Foundation
P30Practitioner
Risk Management
M_o_RFoundation
M_o_RPractitioner
Programme Management
MSPFoundation
MSPPractitioner
MSP AdvancedPractitioner
Project Management
PRINCE2Foundation
IntroductoryCerticate
CAPM
Agile PMFoundation
DSDM AternFoundation
PRINCE2Practitioner
APMP
PMP
Agile PMPractitioner
APMP forPRINCE2
APMPPQ
The Swirl logo is a trade mark of the Cabinet Ofce | PRINCE2, MSP, MoP, M_o_R, P3O are registered trade marks of the Cabinet Ofce |PMI and PMP are registered marks of the Project Management Institute, Inc.
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Project management
"Project management is the process by which projects are dened, planned,monitored, controlled and delivered such that the agreed benets are realised.
Projects are unique, transient endeavours undertaken to achieve a desiredoutcome. Projects bring about change and project management is recognised
as the most efcient way of managing such change.
APM Body of Knowledge 5th edition
The audience for project managementqualications includes those new to the subjectwho are keen to understand the tasks andactivities they have to carry out, those whounderstand what they should be doing butneed some help in how to do it and those whoare experienced but recognise that they needto evidence their experience with relevantqualications.
There are two types of qualication in projectmanagement:
1. Methodology-based2. Skills-based
Methodology-based provides learners withan understanding of what to do, when to doit, who to do it with and how to record whathas been done. The methodology explains
all project management related activitiesfrom the initial idea of the project until itssuccessful conclusion. An organisation canchoose to develop its own methodology orapproach, but many organisations base theirmethodology on PRINCE2.
Skills-based qualications are provided by theprofessional bodies associated with projectmanagement, specically the Associationfor Project Management (APM) and theProject Management Institute (PMI ). TheAPM qualications are the most well knownin the UK and whilst candidates do sit the PMIqualications they are seen by many as a moreglobal qualication driven from the US, so thoseworking for US companies are the most likelycandidates for these examinations.
The DSDM Consortium is a not-for-protmembership organisation which owns theDSDM Atern framework which focuses onthe delivery of early business benets fromIT projects and programmes. Agile projectmanagement is an approach based on DSDMAtern, and provides project managementtechniques and management processes which
are relevant for IT projects.
APM, PMI and Agile are complementary toPRINCE2 as they support the developmentof skills and practical ability whereas PRINCE2provides the structure and context within whichthese skills are applied.
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PRINCE2 is recognised as a world-class international product and is the standardmethod for project management, not least because it embodies many years of goodpractice in project management and provides a exible and adaptable approach tosuit all projects. It is a project management method designed to provide a framework
covering the wide variety of disciplines and activities required within a project.
UK Ofce of Government Commerce, 2010
PRINCE2
Clearly dene roles and responsibilities of everyone involved, not just the project team
Manage what can be a sizeable task in stages with a specied start, end and milestones
Focus on products and their quality
Maintain focus on the business case from start to nish
Dene and manage the risks involved
Learning outcomes
You are (or will soon be) required to participate in projects andneed to know your role and how the project lifecycle will affectwhat you do
You will be running PRINCE2 projects at some stage in the futureand need to gain an understanding of how the methodologyworks
You should attend if
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TheAPMis the professional body for all those involved in project, programme and portfolio
management. The association is a registered charity with over 18,000 individual and 500 corporatemembers making it the largest professional body of its kind in Europe. APM is a founder memberof the International Project Management Association (IPMA), a federation of over 40 nationalmember associations.
As part of its strategy to raise awareness and standards in the profession it has applied forchartered status of the project management profession and if this is awarded then members whoare able to evidence sufcient knowledge and skills will be able to apply to become a CharteredProject Professional (ChPP). Currently members can apply to become a Registered ProjectProfessional, which will automatically transfer to chartered status once the association becomes achartered body.
This is an entry level qualication and is a useful place to start for those with no experience ofworking in projects. It explains the life of a project using a simple model at a high level which doesnot provide the detailed understanding given by PRINCE2. Emphasis is given to explaining thedifferences between a project and business as usual and the roles and responsibilities associatedwith project management.
The Association for Project Management
APM Introductory Certicate
Understand the basic principles, terminology, roles and language of projectmanagement
Dene the relationship between time, cost and quality
Understand how to identify stakeholders and plan project communications
Identify risks and changes and understand how to escalate them to decision makers
Learning outcomes
You are (or will soon be) required to participate in projects andneed to know what your role will be and to understand thebasic principles of project working and the project lifecycle
You should attend if:
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This qualication has a comprehensive syllabus of skills and techniques that project managersshould apply to control their project from initial requirements to successful implementation. Itprovides a detailed guide for how to manage a project including how to agree the scope ofthe project, how to procure the services of suppliers and establish contracts with them, how tocreate detailed plans and how to control risks and issues. Even project managers who have beenworking for a number of years usually can learn something new from the APMP and for those withless experience the notes from their courses become personalised how to guides when facedwith project challenges.
APMP
You have three to ve years experience in managingnon-complex projects and are ready to begin managingmore complex projects
You should attend if:
Clarify the differences between projects, programmes and portfolios
Review the different project lifecycle models including PRINCE2
Understand the meaning of project governance and the controls that apply to projectmanagement
Review the content of the business case and how this relates to Benets Management
Identify stakeholders and understand the responsibilities of the project ofce, projectmanager and project sponsor
Understand the structure and the techniques associated with:
- Requirements and scope management
- Planning including critical path analysis, earned value analysis and resourcesmoothing/levelling
- Procurement and contracts management
Learning outcomes
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APM Practitioner Qualication (PQ)
The APM Practitioner Qualication is for project managers, project coordinators and team leaders
who have three to ve years experience in managing non-complex projects, and are keen todemonstrate their ability via this very hands-on, practical evaluation of their skills. The qualicationis gained at an assessment centre run by APM and this workshop is designed to prepare delegatesto attend this assessment centre.
There is no examination associated with this qualication.
APMPfor PRINCE2
Understand the meaning of project governance and the controls that apply to project
managementUnderstand the structure and the techniques associated with:
- Requirements and scope management
- Planning including critical path analysis, earned value analysis and resourcesmoothing/levelling
Procurement and contracts management
Learning outcomes
You have gained the PRINCE2 Practitioner qualication withinthe last ve years and wish to acquire the APMP qualication
You should attend if:
The APMP for PRINCE2 covers the syllabus of the APMP but without teaching the project
lifecycle, business case and the roles and responsibility information that is covered by PRINCE2training. This qualication recognises the detailed understanding that a PRINCE2 Practitioneralready has of the structure and content of project management, allowing the focus to remainon the detailed skills and techniques they require. The examination is the same as the APMP butshorter as it removes questions not covered by this stripped down syllabus.
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The Project Management Institute
Certied Associate in Project Management (CAPM)
Review the use of core project management documentation including:
- Project Charter,
- GANTT charts, schedules and Milestone Reports
- Risk Management Plans, and
- Communication Plans
Develop the project scope and deliverables
Introduction to planning techniques including the Work Breakdown Structure
Learning outcomes
You are a project team member or entry-level projectmanager who wants a credential to recognise your value toproject team performance
You should attend if:
Note: A CAPM candidate is required to have completed either
1,500 hours of experience working on a project management
team - OR - 35 contact hours of formal project management
training
CAPM is an entry-level certication for project practitioners who do not have sufcient on the jobexperience to qualify for the PMP certicate. The syllabus is based on the PMI Body of Knowledgeand covers the same subjects as the PMP (see below).
PMI is a global organisation which represents project managers across many industry sectors.It is the worlds leading not-for-prot membership association for the project managementprofession, with more than half a million members and credential holders in 185 countries. Itsworldwide advocacy for project management is supported by globally-recognised standardsand credentials, an extensive research program and professional development opportunities.These products and services are the basis of greater recognition and acceptance of projectmanagements successful role in governments, organisations, academia and industries.
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PMP
PMP is very similar to APMP. It has a comprehensivesyllabus of skills and techniques required for effectiveproject management including detailed planning
and budgeting information, and risk and qualitymanagement guidance. However the procurement andcontracting modules are based on the US model so if thesuppliers you are working with are not US-based then theAPMP is likely to be more useful.
Knowledge ofA guide to the Project Management Body of Knowledge (PMBoKGuide), Fourth Edition, Project Management Institute, Inc., 2008, including:
- Initiating the project
- Planning the project
- Executing the project
- Monitoring and controlling the project
- Closing the project
Professional and social responsibility
Integration, scope and time management
Cost, risk and quality management
Communications and people management
Procurement management
Learning outcomes
The Project Management Professional (PMP) certication is unlikeother similar qualications in that it has minimum requirementsin terms of educational qualications, project managementexperience, project management training and ongoing professional
development undertaken.
To apply for the PMP, you need to have either:
You should attend if:
A four-year degree (bachelors or the global equivalent) andat least three years of project management experience, with4,500 hours leading and directing projects and 35 hours ofproject management education
A secondary diploma (high school or the global equivalent)with at least ve years of project management experience,
with 7,500 hours leading and directing projects and 35 hours ofproject management education
- OR -
PMBoK is a registered mark of the Project Management Institute, Inc
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Agile Project Management
Understand the principles of Agile Project Management and when to apply it
Congure the Agile project lifecycle and understanding the management, businessand technical work products and deliverables
Understand the roles and responsibilities and the project team structure
Learning outcomes
You are (or will soon be) required to manage projects usingAgile approaches and need to be able to apply them withinthe project lifecycle
You are responsible for representing user/customer views tothe project team and wish to understand how you can moreeffectively participate in the project process
You should attend if:
Agile is an approach that emphasises the need for collaborative working between project teamsand users, the importance of responding to changes to what is needed from the project and the
working environment into which the project will be delivered, and the need to remain tolerant ofchanges to scope as the project progresses through its lifecycle.
Agile project management is an iterative style of project management. Instead of trying to planand design everything at the start of the project, Agile project managers create a high level planbased on outline requirements. After some initial development, further details are added to theplan as more becomes known about the solution that the project is developing. Another roundof development takes place and, again, more information is discovered, and more details areincluded in the plan. Each iteration builds on what has been created previously and the projectteam work closely with the users to dene the end solution.
Whilst this approach was originally developed for IT projects it is increasingly being used for thosein creative industries including advertising, marketing and web design where a rapid response tocustomer and market demands are a high priority.
Agile Project Management is complementary to PRINCE2 as it is about how to run the project,not what management activities will need to be carried out as these are pretty common acrossall projects. However, there are a number of techniques which will be new to those who havepreviously studied PRINCE2 , APMP or PMP. Agile is well known for having its own languageincluding SCRUM (a way of communicating), burndown charts (similar to earned value analysis),IWKIWISI (I will know it when I see it) and YAGNI (you aint going to need it).
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Programme
Management
Programmes involve the delivery of an outcome that is of strategic importance, so there is usuallya lot of work involved and lots of cross -departmental working to deliver something that benetsthe whole of the organisation.
Programmes often involve the successful delivery of multiple, interdependent projects that eachcontribute something to the overall outcome. Work can be structured as a programme if there isa need for high levels of coordination between the projects themselves and the implementationof the products and services created by the projects. Essentially, programme managementcombines the disciplines of project management and change management.
Programme management is relevant for those experienced project managers who are involvedin delivering complex solutions where they nd themselves responsible for more than one workstream, which needs a different type of control to that offered within project management.It is also relevant for those managers who are responsible for identifying what activities theirorganisation will commit to in the annual business plan to realise the strategic objectives. Thosewith this strategic background may not have any understanding of project management butwhilst there are similarities between project and programme management, a formal projectmanagement qualication is not a pre-requisite for studying programme management.
Managing Successful Programmes (MSP ) is a best practice guide on managing a programme,that is of managing a specic set of related projects identied by an organisation that together
will deliver some dened objective or set of objectives typically at a strategic level - whichwill enable the organisation to achieve benets and improvements in its business operation.
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Portfolio management is an essential discipline for understanding andgoverning all of the projects and change initiatives across the organisation,providing a mechanism for controlling and prioritising discretionary spend. Theend result is a plan of all initiatives that the organisation has to complete toachieve its strategic objectives, prioritised based on their contribution to these
objectives, the availability of resources and the amount of change that eachdepartment or function can manage at any one time.
Portfolio management requires: Analysis of current and planned projects, programmes and change
initiatives Prioritisation of initiatives against pre-agreed criteria Delivery of projects and programmes on time and to budget Effective implementation of what has been created through a simple, well
understood set of steps that become an automatic reaction to change Measurement of key metrics to demonstrate that benets are being
realised or proactively identifying the need for corrective action
Those responsible for portfolio management are likely to have a strategic rolewithin their organisation or have responsibility for devising which initiativesshould be included in the annual business planning cycle. Whilst a portfoliois the sum total of all the projects, programmes and change initiatives thatthe organisation is planning to undertake, detailed knowledge of projectand programme management is not a pre-requisite for studying portfoliomanagement.
Portfolio
Management
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Delivery Management
To ensure that the changes delivered via projects, programmes and portfolios are successfullyimplemented across the organisation, there needs to be a structure in place that is responsible forensuring that business as usual is not disrupted by this delivery, and that changes are balancedbetween running the business and changing the business.
Portfolio, Programme and Project Ofces (P3O ) is the best practice guidance for setting up andrunning either a single ofce or a set of interlinked ofces to provide decision enabling / deliverysupport structures for all change within an organisation. The guidance assists organisations toachieve their strategic objectives by providing the right services and tools to plan, resource,enable and control successful delivery of change into operational environments and to put in
place appropriate risk, cost and governance mechanisms.
This is a relevant qualication if you are involved in a project or programme support ofce roleand want to understand how to develop the services you offer to better assist the projects andprogrammes you oversee. Experience of managing a project or programme is not a pre-requisitefor this qualication.
P3O offers lots of information on the different services that a PMO can offer to individual projects,programmes that involve multiple projects and changes and to those who are responsible forthe delivery of the portfolio of all change initiatives across their organisation. It addresses thechallenges of building a mechanism that enables information to ow freely to decision makers
without overburdening the project and programme managers, and advises on what informationneeds to be escalated and what can remain at the project or programme level.
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Change
ManagementThe effective management of change is fundamental to successful project management.Projects (either stand alone or as part of a programme or portfolio) create new products, servicesand processes. Poor project managers regard this creation as the end of the project, but thebenets will be realised when the new products, services and processes have been embeddedinto daily activities. The existence of a new system is not the same as using the system to eradicateduplicate entries and reduce rework. These are the benets and they do not occur until everyonecan use the new system with the same condence as they used the old system.
The ability to dene, plan and implement change is a core management skill. Demand for this skillcontinues to grow as:
The pace of organisational change accelerates in response to societal and technologicalchanges
Participation in change widens from senior managers (dictating change via a top downapproach) to all levels of staff and managers innovating and improving their approach to theirwork
There is a need for project managers to be effective advisers and managers of change to ensurethat the physical delivery that they are responsible for is successfully adopted, thereby generatingthe benets promised in the business case.
Change managementis referred to in the syllabi of the project management qualications. MSP
refers to the need to plan and manage the transition from the current to the future operatingmodel. PRINCE2 formally charges the Senior User with the responsibility for ensuring that thechanges resulting from the project realise the expected benets.
This qualication has no pre-requisites and makes no assumptions about the level of projectmanagement knowledge that a candidate may have. It provides ideas, processes andtechniques for managing change at the organisation, team and individual level and providesguidance on how to effectively lead change.
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Risk
ManagementTheManagement of Risk(M_o_R ) provides a detailed approach to managing risk at differentlevels: project risk; programme risk; operational risk and strategic risk. Whilst risk management is afeature of other project management qualications, M_o_R provides a step-by-step guide forwhat to look for, how to assess and categorise risks, how to plan mitigating actions to overcomethem and details a number of techniques that can be used in estimating the severity of risk. Theapproach for project risk is aligned to the guidance in PRINCE2 and the approach to programmerisk is aligned to the guidance in MSP .
M_o_R is intended to help organisations establish an effective framework for taking informeddecisions about risk. It covers a wide range of topics including the activities required to identifyand control exposure to risk, the techniques for analysing risks and clarifying their impact andprobability and guidance on who to involve in each step of the risk management process.
Detailed understanding offered by M_o_R equips managers to devise and implement acustomised approach to managing risk within their own organisations, ensuring that the risksidentied and the decisions on mitigating actions are relevant to the work that the organisationconducts.
M_o_R is a framework for managing risk which: species a set of high level principles which an organisation can use to develop its own risk
approach - its policies, process and plans proposes four steps in the M_o_R process which will enable the identication, assessment
and control of risk from four organisational perspectives strategic, programme, project andoperational
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Maven
Company Overview
Maven can assist you to address project management in the wider context of organisationaldevelopment. We cannot x all of your problems we are not, and do not claim to be, amanagement consultancy. We are however experts in capability building and can work with youto align portfolio, programme, project, risk and change management with the organisation youwish to become. We have the expertise and experience to do the alignment for you but it is ourethos to transfer the skills into our clients so they become self-sufcient going forward.
Our services are designed to tap into initiatives designated as transformational changeprogrammes, talent management strategies etc. - in other words to take our services outside ofthe narrower denitions of project management and of training.
We apply a staged, structured approach to capability building by addressing:
The situation: we gather information on the objectives of the organisation and the goals and keyperformance indicators that need to be met
The people: we use best practice competence frameworks to assess current capability
The structure: we conduct a maturity assessment to demonstrate where the organisation iscurrently in relation to running its projects and, equally importantly, how it canprogress to the next level of maturity
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This approach has been successfully applied with our clients and Maven will be pleased to discussits applicability to your organisation in more detail.
The diagram below illustrates the approach in more detail:
Data gathering Results Action Plan
Situation
Assesment
Capability
Assesment
Maturity
Assesment
Organisational context:
Strategic objectives
Assumptions, risks,constraints
How do we move from current
to future position?
Size of gap will inuencecomplexity of assignment
1. Summarise current position:
Organisational maturity
Staff capability
2. Clarify desired future position:
Organisational maturity
Staff capability
3. Explain the relevantintervention for each theme:
Workshops
Training courses
Assurance services
Mentoring and coaching
Performance support
Career paths Talent management
Succession planning
People context:
People
Business and commercial
Context
Techniques
Planning the strategy
Executing the strategy
Organisation andgovernance
Structural context:
Management control
Benets managment
Financial management
Stakeholder management
Risk management
Organisational governance
Resource management
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For further information about Maven Training
please contact:
Melanie Franklin
Telephone: 020 7403 7100
e-mail: [email protected]
www.maventraining.co.uk
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