189. CPA7 Seetec Annex 4

8/3/2019 189. CPA7 Seetec Annex 4

http://slidepdf.com/reader/full/189-cpa7-seetec-annex-4 1/7

East of Englan

Seetec Board of Directors (MD, CEO, COD, Finance, IT)

Support &Development

DWP Employability Services Provision (ExecutiveDirectors x 5)

SFA Regions / Locations

Seetec Delivery Regions / Districts and Centres (Operations Directors

Midlands

London

NorthWest

SouthEast

SurreyLiverpoolManchester

PanLondon

Black Country

BedsCambsEssexHertsNorfolk

Suffolk

Executive Board (Board, Executive & Corporate Services Directors) (14)Sub Boards: Business Transformation; Delivery and E-Learning (inc. Supply Chain Board); Standards Boards; Finance and Performance Board

ITDirector

Director of Business

Development &

FinanceDirector

Disability

Director of HR

Corporate Services

Security

Deloitte(Management

Partner)

KPMG(Management

Partner)

W. MidlandsCPA 14 / 15

Black CountryDudleyWalsallWest BromwichWolverhampton

B’hamAstonCity CentreKings Norton Yardley

SolihullSolihull

StaffordshireCannockHanley

Annex4.1

LiverpoolLiverpool Central

ManchesterManchesterOldhamSalfordAltrinchamStockportWigan*

*(Would be newpremises forWorkProgramme)

N. WestCPA 6 /

Apprenticeships, T2G,ESF, ESP

S. West /Wales

EssexBasildonChelmsfordClactonColchesterGraysHarlowSouthend

CambsCambridgeP’boroWisbech

Norfolk Gt. YarmouthKings LynnNorwich

Suffolk

Bury St EdmundsIpswichLowestoft

Beds & HertsBedfordLutonStevenageWatfordWaltham Cross

West LondonBarnetIslingtonEnfieldHammersmithHarrowUxbridgeHounslow TottenhamWembley

East LondonBexleyBromley CroydonDagenhamLewishamRomfordWalthamstowIlford*

Stratford


LondonCPA 3 /

E. EnglandCPA 1

E. MidlandsCPA 2

DerbyshireChesterfieldDerbyGlossopNottinghamshireNottingham*LeicestershireLeicester*

*(Would be newpremises for WorkProgramme)

Dorset & SomersetBournemouth Yeovil

West of EnglandBristolWeston Super MareSwindon

WalesPontypridd

S. EastCPA 10

ESNewWork Employabil

Training

Chatham*Brighton*Staines*


Chief Executive

Operations

Chief OperationsDirector*

Supply ChainDirector

Learning andDelivery Director

CPA Supply Chain:Tier 1 – Standguide, Cheshire Training Associates, Groundworks, Boltonwise,Tier 2 – Right 2 Work, Greater Manchester Centre for Voluntary Organisation (GMCVO), The Prime Initiative, Cheshire CVS, Addaction,Fairbridge,

Greater Manchester West NHS Trust, Armstrong Learning, NACRO, Citizens Advice Bureau (CAB), Gingerbread and UFI Learn DirectTier 3 – Association of Colleges, Rochdale Training, HITTier 4 – Ad Hoc Purchase Provision / Tier 5 – Complementary Provision

DWP Supply ChainWP, fND / ND,JCPSC, ESF,Disability Services

SFA Supply ChainFE/WBL (MCL),ESF, Westfield /Olympics

Scope of WP Operations

Seetec Organisational Structure



Network Manager[

Redacted]

Helpdesk

[

Redacted]

Senior Finance& MIS Officer

Redacted]

Claims Administrator

Redacted]

Finance & MISMgr

Redacted]

FinancialController

Redacted]

CommercialProperty Mgr

Redacted]

MgmtAccountant

Redacted]

FinancialAccountant

Redacted]

AccountsSupervisor

Redacted]

Accounts &Admin

Redacted]

PayrollAssistant

Redacted]

PropertyServices

Redacted]

MarketingSupportManager

Redacted]

SeniorCustomerAdviser

Redacted]

Admin Support

Redacted]

CSA

Redacted]

Managing Director [

Redacted]

PA to Directors

[Redacted]

Business Dev. &Marketing Manager

[

Redacted]

Corporate Assistant

[

Redacted]

Design & E-Marketing Manager

[

Redacted]

Snr GraphicDesigner

[

Redacted]

Graphic Designer

[

Redacted]

Marketing ProjectManager

[

Redacted]

See Organisation

Charts

CPA’s

IT Director [

Redacted]

5 x Executive Directors(Employability)

New Deal, ESF, Pathways EmployabilityWork Programme

Director of BusDev &Mkt

5 x Regional ManagersDistricts / Locations / Centres

MARKETING CONTACT / CALLCENTRE

DevelopmentDirector

Redacted]

E-Training

Redacted]

Software Dev.

Redacted]

PMENT

TRAINING

Essex,Cambs /Suffolk,Norfolk,

N.E.London

Exec. Director

cted]

ROM

Redacted]

ROM

Redacted]

ROM

Redacted]

Beds & HertsW. London,Dorset &

Somerset,West of England,

South Wales,Work

Exec. Director

cted]

ROM

Redacted]

ROM

Redacted]

OM

Redacted]

B’ham &Solihull, N

Essex

Exec. Director

cted]

Ops Director

Redacted]

Manchester,Liverpool ,

Staffs

Exec. Director

cted]

Black Country,Derbyshire

Exec. Directororris

ACCOUNTS

Chief Ops Director Finance Director

[

Redacted]

OPERATIONSSTRATEG

Y

Disa

bility

ESF fN

D Employ

ability New Prog

rammes

SUPPOR

T

Head of HRStrategy

Redacted]

Director of HR[Redacted]

National TrainingMgr

[Redacted]

RTO

[Redacted]

Bus. Del Manager

[Redacted]

Training Serv.

[Redacted]

Commercial

[Redacted]

OM

Redacted]

OM

Redacted]

OM

Redacted]

OM

Redacted]

OM

Redacted]

SECURITY

Info. Security Mgr

[Redacted]

Annex

4.2

Head of HR Ops.

Redacted]

HR BusinessPartner

Redacted]

HR Advisor

Redacted]

HR Assistant

Redacted]

CRB AdvisorRedacted]

Redacted]

S

EMPLOY

ABILITY PLANN

ING

ACCOU

NTS


[

Redacted]

Quality Manager

[

Redacted]

H&S Assistant

[

Redacted]

Head of Quality

Mana ement

Incl. H&S,E&D &Quality

Head of QI/SSCS

Redacted]

ContractsManager

Finance & MISMgr

National BusinessDevelopment

Manager

Redacted]

See Organisation Chart

Skills Funding Agency(SFA)

IV Manager

Redacted]

Marketing Mgr

Incl. SFA

OperationsDirector SFA

Redacted]

AcademyDirector

Learning and DeliveryDirector

[

Redacted]

8 x WPOperationsDirectors

CPA1; CPA2; CPA3;CPA4; CPA7;

See OrganisationChart

Westfield

[

Redacted]

Seetec Head Office – Corporate Services



Executive Director

Jim Wall

Operations Director [

Redacted] Head of MIS[

Redacted] Finance and Office Manager

Line management interface

Key Working Relationship

Tier1(Manag

ers)

Tier1(Managers)

Head of QI /SSC

SRedacted]

Head of Quali

ty

Mana

Natio

nalBusinessDevelopme

nt

MarketingContact / Call

Centr e

Redacted]

Supply ChainManager

PerformanceQuali

ty

Mana

BusinessDevelopmentMan

ager

CPA OFFICE CPA OFFICE Seetec

HEAD OFFICECPA OFFICE

SeetecHEAD OFFICE

Standards

Board of Directors

Strategy

PeopleOutcome Process & Business Efficiency

Information Technology

Business Transformation Board

Design, Evaluation & ImprovementE-Learning

Supply Chain Delivery Evaluation

Delivery & E-Learning Board

Finance Strategy and PerformanceManagement Information

Performance Outcome Review

Finance & Performance Board

Statutory / Funder’s. Policy,implementation / Monitoring,

Review

Standards Board

Implementation Board(CIB)

Local ContractImplementation Teams

(CIT)

Implementation sub-Boards inc.

Fin., Staff, Prem, IT

Performance Mgmt(Executive Board)

PerformanceImprovement Action

Plan (PIAP)

PerformanceImprovement Teams

ISO 27001

Sustainable Development

Group

EmployeeForum

PE ProjectBoard

Strategic Plans and Documents

Corporate TrainingPlan

Self-AssessmentReport & SAR

Development Plan

Departmental Budgets andVolume Plans

Government FundedLearning and Skills

Strategy Plan

Equality &Diversity Plan

Business Plan / Development Plan

SustainableDevelopment Strategy

Data Security

Human ResourcesICTQualityFinancePerformanceFi

Delivery / Contracts

Functions

Meeting

s

StrategyDocum

ents

Policies

Diagrammatic Overview of Strategy and Planning (Meetings and Plans), Performance Review and Policies

ICT Strategy Board

Annex4.3

Clinical Governance / SafetyGroup

Health & Safety Group

FinanceOperations

IAG StrategyDocument (Matrix)

Deloitte

Management Partner -Corporate Finance

KPMGManagement Partner - Supply

Chain Management andImprovement

QualityBoard

SupplyChain Board

Clinical Governance &Safety

Corporate GovernanceStrategy, Planning & ReviewBusiness Development & Marketing

Performance, Evaluation & ImprovementBusiness Transformation

Executive Board

ICT Strategy and E-Learning Strategy

GM; C&W CPA Organisation Chart – Management Structure



Seetec Premises – Greater Manchester

Annex

4.4

Tier 5 – Complementary Provision – E.g. Work Solutions, Anxiety UK, MIND, RNID, RNIB, Backontrack, Manchester ADS, Debt Solver, Blue Orchid, Next Step

SupplyChai

nDire

Tier4 – Ad hoc Purchased Provision – E.g. Manchester College, Business Advice Direct, Prometric, Autism Plus, Hamptons Training, CITB / Construction Skills

Tier3- Skills Providers – Association of Colleges, Rochdale Training, HIT

Tier2- Intervention Providers – Right 2 Work, Greater Manchester Centre for Voluntary Organisation (GMCVO), The Prime Initiative, Cheshire CVS, Addaction,Fairbridge, Greater Manchester West NHS Trust, Armstrong Learning, NACRO, Citizens Advice Bureau (CAB), Gingerbreadand UFI Learndirect

SalfordOps Manager

StockportOps Manager

WiganSEC

Manchester OperationsManager

OldhamOps

Manager

AltrinchamOperationsManager

TamesideStandguide

CheshireTrainin

gWinsford CreweEllesmere

Por

Outreach - Northwich

Warrington MacclesfieldChester

SupplyChain/PartnerManagers

SupplyChain/PartnerMa

nagers

Wigan

Outreach - Congleton

Greater Manchester

Cheshire West and Cheshire Cheshire East

Groundwork

Boltonwise

Greater Manchester

Bury Rochdale

Bolton

Greater Manchester



Typical Seetec / Supply Chain Delivery Centre Structure – Steps 1, 2 and 3

Annex4.5


([Redacted]

)

Line management interface

Key Working Relationship

SeetecHEAD OFFICE

Head of QI / SSCS[Redacted]

Head of QualityManagem

ent[Redacted]

National BusinessDevelopm

entManager

[Redacted]

Marketing Contact / CallCentre

[Redacted]

Supply ChainManager

PerformanceQualityManag

er

BusinessDevelopment

Mana

Step 3

In Work Support

Steps 1 & 2

Job Broking, SkillsWork Experience

Step 1Initial

Assessment andAction Plan

X x CustomerService / FinanceAdministrators

BusinessDevelopment

Operations Manager*

Administration

Support

Delivery Centre / Location

Operations Director

CPA OFFICE

Head of MIS[Redacted]

Finance and Office Manager

CPA OFFICE

“Sustain”

Sustainment / Achievement

“Achieve”

Employability / Work

“Aspire”

Personalisation /Customer Needs

X x CustomerLiaison

Consultants / Trainers

X x SeniorEmploymentConsultants

Y x

EmploymentConsultants

X x PersonalAdvisers

X x BusinessDevelopmentConsultants

Tier 2 – Intervention Providers. Tier 3 Skills Providers. Tier 4 Spot Purchases. Tier 5 Complementary Provision

Other Tier 1 Providers

CPA OFFICE

* May cover more than one office / and support to supply chain providers in the CPA. For Staff Nos. refer to Annex 5.1

SeetecHEAD OFFICE

Supply ChainPartn

er Managers



IT Director IT, PE, CRM, VTC

Corporate/Head

OfficeF

unctions

CPAOperational

SupplyChainManageme

ntInte

rface

WPSupplyChain:Tier1–SeetecDirectDelivery;EndtoEnd

JobBrokers;

GeneralistJob

Brokers;CustomerSpecialis

tJobBrokers.Tier2–

InterventionProvid

ers.Tier3

–Skillsproviders.Tier4–SpotPurchase

d

provision/providers.Tier5–

Complementaryprovision

Supply chain strategy;

National relationship /account management;

PerformanceImprovement; Merlin;Selection of providers;

Financial Due Diligencesupply chain; Employer Engagement; Contact /

Call Centre, IWS &Marketing support


Chief ExecutiveSupply ChainBoard

Executive Board

Supply Chain

Management &Services

Strategy, supply chain management support, humanresources, business transformation, IT, E-Learning,delivery, quality, standards, finance & performance,

management information and performance improvement

Tailored to supply chain partner / management requirements

Finance Director &MIS

Chief OperationsDirector

Tier 1

Tier 2

Tier 3

Tiers4 & 5

EmployersLocal StakeholdersIAG ProvidersBig Society

National Employer Account Decision Makers / Unit (DMU)

Boards, Committees, National / Local Organisations, Managers, Coordinators

DeliveryAdmin / MISAdmin / MIS / Finance

Management Delivery

Management Delivery

Management Delivery

Corporate / HO - working with management teams of Supply Chain Partners Corporate / HO - working with CPA Operations - working with management teams of Supply Chain Partners

Tier 1

Tier 2

Tier 3

Tiers4 & 5

Management DeliveryAdmin / MISAdmin / MIS / Finance

Management Delivery

Management Delivery

Management Delivery

Stakeholder Engagement

PerformanceImprovement

QualityImprovement

Employer Engagement

PerformanceManagement

QualityManagement

Financial Capability/ Viability

FinancialMonitoring

OperationsSupport

Operations Director Strategy

Executive Director

Supply Chain

Management

Management

MIS / KPIs / ClaimsData Entry / PE

Annex4.7

Corporate & CPA Operations Functions and Working with management teams of Supply Chain Partners

189. CPA7 Seetec Annex 4

Documents

Transcript of 189. CPA7 Seetec Annex 4