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    Planning and ForecastingTopic Gateway Series

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    Planning and ForecastingTopic Gateway Series No. 17

    Prepared by Louise Ross and Technical Information Service October 2006

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    Planning and ForecastingTopic Gateway Series

    About Topic Gateways

    Topic Gateways are intended as a refresher or introduction to topics of interest

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    Planning and Forecasting

    formulation, evaluation and selection of

    the policies, strategies, tac chieve them. Planning

    term/strategic planning and short term/operational planning. The

    l Terminology, 2005

    r planning purposes.

    erminology, 2005

    agement (cost

    planning) and paper 5, Integrated Management (scenario planning). Students

    covered in managerial level paper 1, Management Accounting

    aper 4,

    arket forecasting).

    anagement

    eting and Cash

    r topic gateways.

    Related concepts Budgeting: Like planning, budgeting looks into the future beyond the

    immediate timeframe. Planning is an attempt to shape the organisations

    future, while budgeting aims to predict what resources the organisation can

    use and might expend. Budgets are an essential, more detailed element of

    planning. They are not effective when divorced from the planning context

    JIT (Just in Time): This relies on detailed forward planning to schedule when

    parts will be needed to reduce inventory and speed up response times to

    customers.

    Definition and conceptPlanning is defined as:

    'The establishment of objectives, and the

    tics and action required to a

    comprises long

    latter is usually for a period of up to one year.

    CIMA Officia

    A forecast is defined as:

    'A prediction of future events and their quantification fo

    CIMA Official T

    Plans often incorporate forecast data.

    ContextPlanning is covered in Managerial level paper 2, Decision Man

    also study planning in the Strategic level paper 6, Business Strategy.

    Forecasting is

    Performance Evaluation, paper 2, Decision Management and p

    Organisational Management and Information Systems (m

    Students also study forecasting in strategic level paper 6, M

    Accounting Business Strategy.

    This topic gateway only mentions Strategic Planning, Budg

    Forecasting briefly as these topics will be covered by othe

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    Overview - Planning

    Planning is a universal management activity, inherent in every business

    lanning is an analytical activity, and is:

    breaking down a goal or set of in ormalising those steps

    d articulating the

    enry Mintzberg, 1994

    , that is, in the context of plans at other

    levels in the hierarchy. Strategic plans usually take a long term view, five or more

    ture. Tactical plans (also known as functional plans) look two to

    ead. Operational plans, which include budgets, have an annual

    of plan in the business context include:

    lanning

    scenario planning

    lanning

    rmulated in advance, to be implemented upon the occurrence of

    l Terminology, 2005

    identifying possible problems as far as

    is practicable. It considers what actions could prevent or ameliorate the impact ofthose problems. Contingency planning involves monitoring if the trigger points

    for those problems occur.

    Scenario planningThis is similar to contingency planning in that it also scopes out a limited number

    of possible futures in the context of high uncertainty. However, scenario planning

    is used to generate a population of possible futures to help long term plans

    remain flexible, rather than to prepare for the worst.

    proposition. A plan exists when an objective is framed and a sequence of events

    identified to reach that objective. P

    tentions into steps, f

    so that they can be implemented almost automatically an

    anticipated consequences or results of each step.

    H

    Plans are usually prepared in a cascade

    years into the fu

    four years ah

    scope.

    Specific types

    contingency p

    the business plan.

    Contingency p

    A plan, fo

    certain specific future events.

    CIMA Officia

    The contingency planning process includes

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    Business plan

    A business plan outlines the companys expected course of action for the

    medium term. This should be in the context of the industry, market, products,

    one-off exercise, but a

    ent which is regularly used and revised. Its purpose is to help the business:

    meet the expected and and obstacles the future

    a guide to navigate successfully through its unique competitive

    Harvard ManageMentor, 2006

    d on available past

    dgement. There are

    basic forecasting methods.

    analysis and projection

    uch as trends, seasonality

    hich is not caused by

    ding this trend into the future using those

    s.

    Qualitative techniques

    the accuracy or relevance of

    forecasts. Mintzberg refer

    techniques include the Delphi method where pr ictions and analysis from

    Causal methods

    In which:

    Theory, prior research and expert domain knowledge are used to specify

    relationships between a variable to be forecast and explanatory variables.

    Forecasting Principles, Methodology Tree

    http://www.forecastingprinciples.com/methodologytree.html

    policies, capacity and resources. It should not be a

    docum

    unexpected opportunities

    holds

    environment.

    ForecastingForecasting is an attempt to estimate the future. It is base

    data, the extrapolation of trends and the application of ju

    three

    Time series

    The analysis of past data is used to identify patterns, s

    or cycles. A trend is an upward or downward pattern w

    seasonality. Projection is about exten

    observation

    Where non-numerical information is used to improve

    s to such information as soft information. These

    ed

    experts are collected, moderated and summarised.

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    Application

    Planning helps organisations articulate, share and imp

    assists in the allocation of resources and in monitoring their us

    Forecasts are used by many functions within the organisatio

    application

    lement their strategies. It

    e.

    n. One specific

    , the cash forecast, is prepared by the Finance department. This

    forecast predicts the size and timing of inflows and outflows of cash over a

    monthly forecast for

    etailed annual forecast for

    ears.

    her budgets will be

    are. Similarly, profit and

    isation, given

    projected sales and costs.

    tion, and for

    o increase capacity.

    ecasts to set targets and quotas for salespeople.arketing departments, the

    r example, Marketing

    economic and perhaps social trends.

    Marketing will also consider how the organisations share of that market might

    based on customer trends and intentions, as well as

    market testing and competitive data results.

    ialist forecasting

    resource in the organisation. This helps ensure that different departments base

    their forecasts on common data. It also facilitates the sharing of results and good

    practice

    Reported benefits of planning and forecastingAlthough there are many types of plan with different purposes and planning

    horizons, in general planning may:

    help management to think about the business logically and strategically

    identify milestones towards the achievement of objectives (clarity and focus)

    defined period. Typically, the Finance department prepares a

    the first two years. This is usually followed by a less d

    the next three y

    The Finance department also uses forecasts to anticipate whet

    met. If not, Finance can analyse where the problem areas

    loss forecasts predict the trading performance of the organ

    Operational departments use forecasts to schedule produc

    purchasing and logistics. If there is insufficient capacity, forecasts can be used to

    determine the timing and amount of capital expenditure t

    The Sales department uses forForecasts are mainly generated from the Finance and M

    latter frequently including external data in its forecasts. Fo

    might estimate how the market for its products will develop. This would involve

    looking at market potential, based on

    develop. This would be

    It is helpful (some argue essential) to have a dedicated spec

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    enable management to chart progress against the plan

    monitoring)

    (performance

    ed and when (resource

    help management inform employees of the direction and intentions of the

    ion, communication and involvement).

    ess plan may also:

    nders or potential investors.

    ith analysts. For example, this might regard profit and

    loss forecasts

    abling more efficient production scheduling and

    istics forecasts)

    ation to predict when it

    ill have most impact

    gplanning as for

    o maintain any

    usefulness. A large proportion of users report a lack of satisfaction with the

    process. Cranfield Management Schools Centre for Business Performanceadvises that there is widespread dissatisfaction from practitioners, who conclude

    that the effort spent on planning and budgeting is simply not justified by the

    results.

    In June 2006, CIMA Insightpublished a survey on business performance

    management techniques. Over half of respondents criticised their own planning

    for not relating to strategy, echoing the views of management theorist Henry

    Mintzberg.

    ensure that strategies specify what resources are need

    allocation and scheduling)

    business (co-ordinat

    A busin

    provide an overview of essential information to inform the decision making

    of le

    Forecasts may:

    help manage financial market expectations by enabling management to

    better communicate w

    reduce costs by en

    minimisation of stock holding (production and log

    reduce the cost of borrowing by enabling the organisneeds finance (cash flow forecasts)

    helps focus marketing effort to those areas where it w

    (forecastsof market potential).

    Reported drawbacks of planning and forecastin

    Critics of planning report many of the same drawbacks for

    budgeting. It is time-consuming and plans need to be updated t

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    Mintzberg felt that planning and strategy were mutually

    characterised planning as the mere codification and opestrategies. Mintzberg acknowledged planning had a vital r

    process which stifled innovation and c

    exclusive activities. He

    rationalisation of existingole, but felt it was a

    ommitment. He believed planning was

    mble the past. It also under

    alyse, but providing the

    planning process.

    n average six planning systems compared to the typical

    Group, quoted in an article in BusinessFinancemag.com. Those best practice

    l to

    tp://www.businessfinancemag.com/magazine/archives/article.html?arti

    82andhighlight=planning

    The inaccuracy can

    lity data, faulty assumptions or weaknesses in

    methodology. Analysing the cause of the problem can help improve future

    forecasts.

    Planning process

    Planning is a cycle (with a feedback loop) rather than a process. It shouldnt be a

    periodic intellectual exercise but something against which performance is

    regularly monitored and analysed.

    based on a faulty assumption that the future will rese

    appreciated the role of soft data, hard to gather and an

    essential insight and wisdom. [Henry Mintzberg, 1994]

    Some dissatisfaction may stem from deficiencies in the

    Organisations have o

    three of best practice organisations. This is according to consultants The Hackett

    companies generate 48% fewer reports. So there seems to be potentia

    streamline the planning process.

    ht

    cleID=146

    Forecasts come in for criticism if they are routinely inaccurate.

    be caused by poor qua

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    Source: Mindtools (2006)

    The analysis of opportunities can be made using several well-known approaches

    ateway) such as Porters

    analysis and strategic

    w.bized.co.uk/educators/16-

    ss is to start with a sales

    values. All other

    nd so on are based on activity

    ales forecast. For not-for-profit organisations or cost

    centres, the proxy for sales will be an indicator of demand for services. For

    example, visitor numbers, number of visa application numbers or volume of calls

    to the IT helpdesk.

    The advantage of this approach is that it highlights the sales volume element

    which needs to be forecast. Strictly speaking, the other forecasts are only

    estimation the application of logic and arithmetic. By linking all the forecasts, it

    is possible to flex the assumptions in the sales forecast. This enables forecasters

    to see how the forecast filters through and affects all the subsequent

    estimations. [Richard Stutley, 2003]

    (discussed in more detail in the Strategic Planning topic g

    Five Forces, SWOT analysis or PEST and its derivatives.

    A useful mindmapof the issues in relation to strategic

    planning can be found at the Bized website.

    http://ww

    19/business/strategy/presentation/strategic1_map.htm

    The suggested best practice for the forecasting proce

    forecast. This should be expressed in quantities rather than

    forecasts such as production, income, net profit a

    levels assumed in the s

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    Cooper, T. and Gould, S.Can we all go beyond budgeting?CIMA Insight,

    sight

    ur finance function.

    global.com/insight

    ber 2007].

    CIMA Insight, January

    m: www.cimaglobal.com/insight

    November 2007].

    way to do business. CIMA Insight,

    e from: www.cimaglobal.com/insight

    er articlesIMA

    a

    ugh businesses within

    ablished organizations. Harvard Business Review, May 2005, Volume 83, Issue

    ed? Business Finance,

    forecasting package.

    SupplyChain Management Review, September 2002, Volume 6, Issue 5,

    sourcesDugdale, D., Jones, C. and Green, S. (2005). Contemporary management

    accounting practices in UK manufacturing. CIMA Research Executive Summary.

    London: CIMA Publishing. Available from:

    www.cimaglobal.com/researchexecsummaries

    [Accessed 6 November 2007].

    A survey of practices in 41 UK companies showed that most made regular

    forecasts. However, the authors characterised the methods adopted as typically,

    relatively unsophisticated.

    January 2004. Available from: www.cimaglobal.com/in[Accessed 6 November 2007].

    Higgins, L. Financial fitness: upping the performance of yo

    CIMA Insight, June 2006. Available from: www.cima

    [Accessed 6 Novem

    Nurdin, Georges. Most forecasting is useless and archaic.

    2006. Available fro

    [Accessed 6

    Starovic, Danka. Place your bets on a new

    March 2004. Availabl

    [Accessed 6 November 2007].

    Oth

    Abstract from Business Source Corporate through My C

    www.cimaglobal.com/mycim

    Govindarajan, Vijay and Trimble, Chris. Building breakthro

    est5, pp 58-68.

    Leahy, Tad. Can the budgeting competency be narrow

    February 2006, Volume 12, Issue 2, pp 39-43.

    Tyagi, Rahul. How to evaluate a demand planning and

    pp 48-55.

    CIMA online

    http://www.cimaglobal.com/insighthttp://www.cimaglobal.com/insighthttp://www.cimaglobal.com/insighthttp://www.cimaglobal.com/insighthttp://www.cimaglobal.com/insighthttp://www.cimaglobal.com/insighthttp://www.cimaglobal.com/insighthttp://www.cimaglobal.com/insight
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    'For example, most companies made forecasts only t

    year. O

    o the end of the financial

    ne company was felt to be exceptional in developing its forecasts to

    Contemporary management accounting practices in UK manufacturing

    e Corporate (BSC) has the full text of several planning and

    forecasting journals, including.

    ces.

    usiness Forecasting Methods and Systems.

    Journal of Forecasting.

    dustry profiles. These

    for forecasting. On

    les from futurologists

    affect the way we live, in the journal

    ist.

    Driving value through strategic planning and budgeting. (PDF 468 KB). This is

    and Accenture.

    on planning and

    budgeting, interviewed senior executives from 15 companies and many

    analysts. www.som.cranfield.ac.uk/som/research/centres/cbp/downloads/

    Research_Report.pdf

    Websites

    Bized

    Website for educators and students of accounting, business and related

    commercial fields. Contains useful material for CPD such as topic overviews,

    resource lists and cases. www.bized.co.uk

    include the remainder of the current financial year and the whole of the

    following year'.

    Business Sourc

    Decision Scien

    Journal of Business.

    Journal of B

    Business Strategy Review.

    Business Change and Re-engineering.

    BSC also contains thousands of company, country and in

    include forward-looking information which would be valuable

    a more general note, BSC also includes downloadable artic

    on trends and developments likely to

    Futur

    a joint research report from Cranfield School of Management

    (2001). Accenture reviewed more than 100 publications

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    Topic Gateway Series

    Cranfield School of Management Centre for Bu nceSpecialises in the development of predictive perform

    events.

    www.som.cranfield.ac.uk/som/research/centre

    Forecasting principlesPortal provided

    terminology, methodology, and solutions. Includes a diagnostic

    userof commercial software and some freeware. D

    for the serious forecaster.

    www.forecastingprinciples.com/w

    Mind tools

    Useful site with many tip

    manager, including those

    www.mindtools.com

    Prepare a

    Business Links step by step guide to pr

    entities. www.businesslink.gov.u

    ership organisation which publishes research and other mater

    i ed to bridge the gap between academics and practitioners.

    www.sps.org.uk

    Value-based Management

    ludes useful material on

    .valuebasedmanagement.net

    siness Performaance measures,

    among other areas. The site includes articles, research papers and

    s/cbp/research.asp

    by the International Institute of Forecasters. Provides

    to help

    s identify weak areas in their forecasting systems. Also gives reviewsefinitely worth exploring

    elcome.html

    s, tools and techniques for the business

    for decision making and project planning.

    Business Plan

    eparing a business plan for small

    k

    Strategic Planning Society

    Memb ial

    ntend

    Site inc scenario planning.

    www

    Copyright CIMA 2006

    First published in 2006 by:

    The Chartered Instituteof Management Accountants26 Chapter StreetLondon SW1P 4NPUnited Kingdom

    Printed in Great Britain

    No responsibility for loss occasioned to any person acting or refraining fromaction as a result of any material in this publication can be accepted by theauthors or the publishers.

    All rights reserved. No part of this publication may be reproduced, storedin a retrieval system, or transmitted, in any form or by any means methodor device, electronic (whether now or hereafter known or developed),mechanical, photocopying, recorded or otherwise, without the priorpermission of the publishers.

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