16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8...

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16/17 Job Opportunities Arrival Experience Attendant Front Gate Operations and also assisting our guests throughout the park. Often times you will be the first point of contact with a guest arriving at the park. Whether it’s their first visit or 1000th, you have the opportunity to make a lasting memory for their family. You will assist our guests with maximizing their day and also support data collection by walking throughout Hersheypark. This position is great for anyone who enjoys interacting with a diverse group of people and is upbeat and outgoing. This is a high guest contact position which includes welcoming guests to the park, directing and managing a high guest flow. What can a position with the Guest Experience Department do for you? Flexible Scheduling Friendships and Memories that will last a lifetime Networking Opportunities Opportunities for Advancement Learn Valuable Transferable Skills, such as: Problem Solving and Thinking on Your Feet Time Management and Punctuality Hands on Experience with Various Technology Cultural Awareness Cash Handling Verbal Communication Job Functions:

Transcript of 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8...

Page 1: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

16/17 Job Opportunities

Arrival Experience Attendant

Front Gate Operations and also assisting our guests throughout the park. Often

times you will be the first point of contact with a guest arriving at the

park. Whether it’s their first visit or 1000th, you have the opportunity to make a

lasting memory for their family. You will assist our guests with maximizing their day

and also support data collection by walking throughout Hersheypark. This

position is great for anyone who enjoys interacting with a diverse group of

people and is upbeat and outgoing.

This is a high guest contact position which includes welcoming guests to the

park, directing and managing a high guest flow.

What can a position with the Guest Experience Department do for you?

Flexible Scheduling

Friendships and Memories that will last a lifetime

Networking Opportunities

Opportunities for Advancement

Learn Valuable Transferable Skills, such as:

Problem Solving and Thinking on Your Feet

Time Management and Punctuality

Hands on Experience with Various Technology

Cultural Awareness

Cash Handling

Verbal Communication

Job Functions:

Page 2: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

This part-time seasonal position is responsible for providing our guests with

exceptional customer service, following proper uniform standards, maintaining

the cleanliness of your work environment, and completing specific job duties.

Arrival Experience Attendants may be required to do one or all of the following

tasks depending on the assigned job:

Welcome guests to the Park

High guest contact position, directing and managing a high guest flow

Responsible for guest admissions, exits, and re-entries at Hersheypark main

gates

Collect survey data from guests with various technological pieces

Wish guests a safe trip home when leaving

Providing guests with handstamps for re-entry

Communicate and work with other departments effectively to ensure the

best possible experience for our guests

Pick up trash/clean Park benches

Assist with various Park programs

Learn operational standards for the Guest Experience Department

Basic Qualifications:

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020.

Additional Qualifications:

Must be friendly, upbeat, and work well with other employees and be

able to interact with our guests

Must have reliable transportation to and from work for your scheduled

shifts

Must be able to speak, write, and understand English

Must display a positive attitude, eagerness to learn, and professional

image in compliance with Hershey Entertainment & Resorts guidelines.

Please note some departments may be more stringent on the

appearance guidelines due to business need.

Must have the ability to safeguard confidential information

Working Conditions:

Page 3: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Must be able to work 4 days per week throughout the summer season to

include a rotation of mornings and evenings, weekends, and holidays.

Employees are subject to a variety of weather conditions, including but

not limited to: extreme heat, sun exposure, cold, and inclement weather.

Work is almost exclusively outdoors.

o Physical requirements include finger dexterity, standing, sitting,

walking, bending, reaching, and communicating.

o Sitting Occasional (<33%)

o Standing Constant (>67%)

o Walking Constant (>67%)

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Page 4: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Entertainment Costume Character

Do you love candy? Do you love making people laugh? The Entertainment

department is looking for fun-loving characters to transform into life-size candy

bars! Our costume characters are truly stars at Hersheypark as they pose for

photos, sign autographs, and dance the night away!

Job Functions:

Improvisational performances interacting with our guests through meet

and greets and dance parties

Maintain care and limited repair to costume

Provide a consistent "character" experience to all guests

Maintain the costume area and keeping a safe and clean work

environment

Basic Qualifications:

Must be 16 years of age or on the date of applying or turning 16 by May

22, 2020.

Additional Qualifications:

Must be friendly, upbeat, and work well with other employees and be

able to interact with our guests

Must have reliable transportation to and from work for your scheduled

shifts

Must be able to speak, write, and understand English

Must display a positive attitude, eagerness to learn, and professional

image in compliance with the Hershey Entertainment & Resorts guidelines.

Please note some departments may be more stringent on the

appearance guidelines due to business need.

Page 5: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Working Conditions:

Must be able to work flexible hours including days, evenings, weekends,

and holidays

Must be able to work in combination of indoor and outdoor weather

conditions

Must be able to wear a costume (up to 10 lbs.) in all weather conditions,

including heat and cold.

Physical requirements include standing, sitting, walking, and

communicating

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Page 6: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Entertainment Show Host/Hostess

Ever wonder how Hersheypark shows come together? Are you interested in

theatre, dance, or music? The Entertainment department is looking for outgoing,

friendly individuals interested in working in and around theatre, dance, and

music. We provide a unique opportunity to work around professionals through

the industry during a fun-filled summer, packed with employee parties and

special events!

Job Functions:

Welcome each guest into the venue in a friendly and enthusiastic manner

Maintain a safe and clean environment for our guests by cleaning venues

between shows

Be an informed resource on Park information

Assist guests to appropriate seating areas

Maintain the record of accurate show counts for each show

Learn operational standards for the Entertainment Department at

Hersheypark

Assist with our character program by becoming a guide and ensuring

guests make lasting memories

Basic Qualifications:

Must be at least 16 years or older on the date of applying or turning 16 by

May 22, 2020.

Additional Qualifications:

Strong verbal communication skills

Must be friendly, upbeat, and work well with other employees and be

able to interact with our guests

Must have reliable transportation to and from work for your scheduled

shifts

Page 7: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Must be comfortable speaking with guests, informing them of

entertainment offerings and help create lasting memories for the guests.

Must be able to speak, write, and understand English

Must display a positive attitude, eagerness to learn, and professional

image in compliance with the Hershey Entertainment & Resorts guidelines.

Please note some departments may be more stringent on the

appearance guidelines due to business need.

Must have the ability to safeguard confidential information

Working Conditions:

Must be able to work flexible hours including days, evenings, weekends,

and holidays

Must be able to work in combination of indoor and outdoor weather

conditions (including extreme heat)

Physical requirements include standing, walking, bending, reaching, and

communicating. Must be able to stand for whole shifts.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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Foods Team Member

Join the Sweetest Team on Earth this summer where you can earn some extra

cash and enjoy the thrills and perks of HERSHEYPARK, such as free admission and

passes, shift flexibility! Put your server and restaurant skills to work during our

Hersheypark season and gain food service experience with our team! We are

looking for individuals who can work together to create sweet experiences for

our guests while making lasting memories and friendships with great team

members.

Job Functions:

Greeting guests and taking Food & Beverage orders while

communicating with other team members within the employee’s

scheduled location

Preparing and serving Food & Beverage items to guests

Ringing orders into a cash register/money bag and making sure guests

receive proper change

Cleaning, sanitizing, and sweeping/mopping work areas, to include; food

prep areas, other food contact surfaces, patio/condiment areas, and

floors/walkways

Storing and rotating stock and food items within assigned work locations

Performing opening and closing procedures related to the assigned Food

& Beverage location and as directed by shift supervisors

Other job related responsibilities as assigned including other Hershey

Entertainment Complex locations such as ZooAmerica, HERSHEYPARK

Stadium, HERSHEYPARK Arena, GIANT Center and Hershey Theatre.

Basic Qualifications:

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020

Additional Qualifications:

Must be able to understand and communicate in English

Must have reliable, steady transportation to and from work

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Must display a positive attitude, eagerness to learn, and professional

image in compliance with Hershey Entertainment & Resorts guidelines

Working Conditions:

Must be able to work at least two (2) weekends per month during May,

June, July and August

Must be able to work at least three (3) shifts per week (at least 24 hours

per week): Additional shifts / hours up to 5 days, 40 hours per week may

be available

Must be able to work at least three (3) closing shifts per week (typically

shifts starting no later than 4pm and ending up to two (2) hours after

HERSHEYPARK closes)

Additional hours may be available during September, October,

November, and December

Physical requirements include standing (for periods up to 5 hours at a

time), walking, bending and lifting up to 20 pounds without assistance

Regular outside work in various weather conditions is required (including

extreme heat, sun exposure, cold, and other inclement weather)

Employee must provide proper footwear (all black, non skid/non slip

sneaker)

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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Foods Warehouse Laborer

This position is responsible for the daily operation of the HERSHEYPARK Food &

Beverage Warehouse. Warehouse clerks are responsible for receiving and

distributing Food & Beverage goods throughout the Entertainment Complex. The

primary working time frame for the position revolves around the HERSHEYPARK

season to include spring, summer and fall seasonal operations. The

Entertainment Complex consists of HERSHEYPARK, Zoo America, HERSHEYPARK

Stadium, HERSHEYPARK Arena, GIANT Center™ and Hershey Theatre.

Job Functions:

Answering the warehouse phones and two way radio pages and

accurately taking stock orders

Monitoring stock levels of the warehouse and communicating any

shortages in orders and inventory to the management team

Processing, receiving, rotating, and correctly storing food and food

product items within the main Food & Beverage warehouse location

(which includes dry storage, frozen and refrigerated areas)

Delivering orders of food and food products from the warehouse to

individual concession, catering areas, other Entertainment Complex

facilities (by pick-up truck/service vehicle, by hand cart, and or by hand)

Maintaining proper organization and cleanliness of the warehouse and

warehouse equipment, including service vehicles

Working in a team environment and completing tasks and goals in a

quick and responsive manner

Performing warehouse opening and closing duties and other job related

tasks as assigned

Basic Qualifications:

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020

Must have a valid PA Driver’s License and Good Driving Record

Additional Qualifications:

Must be able to communicate, read and write in English

Must have reliable, steady transportation to and from work

Must be self-motivated to complete tasks

Page 11: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Must display a positive attitude, eagerness to learn, and professional

image in compliance with Hershey Entertainment & Resorts guidelines

Must be certified or be able to pass an alcohol service class (RAMPs

Training – will be provided)

Working Conditions:

Must be able to work a flexible schedule that includes Monday through

Sunday (including Holidays) with shifts starting as early as 4am and ending

as late as 8pm, and some shifts ending 1am the following morning

(HERSHEYPARK Stadium Events)

Must be able to work a minimum of two (2) weekends (Saturday and

Sundays) each month and a minimum of Three (3) days and at least 25 -

30 hours per week; during May, June, July and August (including shifts in

excess of 8 hours) and at least 15 hours per week during September

through April (There may be some additional hours available during some

weeks)

Physical requirements include standing (for periods up to at least 8 hours

at a time), walking (including up and down stairs, hills and uneven

grounds, while pushing a handcart of 100 lbs. or more), bending and

repeated lifting (up to 75 pounds without assistance and 100 pounds with

assistance)

Regular environmental work conditions, including extreme temperatures

changes and humidity changes during a standard shift

Regular outside work in various weather conditions is required (including,

hot, cold, rain, snow and other inclement weather)

Employee must provide proper footwear (Steal toe or Composite Toe /

Non-Slip / Non-Skid/ Black preferred Boots)

Hershey Entertainment and Resorts is an equal Opportunity Employer

Page 12: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Games Clerk

HERSHEYPARK Games Clerks greet our guests at each location. This guest facing,

customer service position is responsible for answering guest questions, learning,

retaining, and enforcing all department requirements while creating a friendly

and welcoming environment for all of our guests.

Whether it’s the guest’s first visit, are life-long members, or someone in-between;

you have the opportunity to make a lasting memory for them. This position is

great for anyone who enjoys interacting with a diverse group of individuals and

who is upbeat and outgoing. You will leave here with a well-rounded set of skills

that will help you in your future career endeavors.

Our employees receive the best perks ever to include free admission to

HERSHEYPARK, opportunities for tickets for Family and Friends, flexible scheduling

and more!

Positions are currently available for employees age 16 or older.

Job Functions:

Games Clerks may be required to do all of the following tasks depending on the

skill game or arcade assigned:

Encourage guests to participate in playing games by advertising location

to guests in a professional manner

Explain and enforce game rules

Must be comfortable handling money and make correct change

Award prizes to winners

Assist guests with the exchange of tickets and tokens for prizes at

redemption centers

Encourage guests to replay or suggest other locations of interest

Keep a clean and safe work area

Other job duties as assigned

Basic Qualifications:

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020

Page 13: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Additional Qualifications:

Must be friendly, upbeat, and work well with other employees and be

able to interact with our guests in a fast paced environment.

Must be able to work independently majority of each shift and be self-

motivated to perform all aspects of the job at all times.

Must have reliable transportation to and from work for your scheduled

shifts

Must be able to speak, write, and understand English

Must be able to prove strong cash handling/math abilities without using a

calculator

Must display a positive attitude, eagerness to learn, and professional

image in compliance with the Hershey Entertainment & Resorts guidelines.

Must have the ability to safeguard confidential information

Working Conditions:

Must be able to work at least two (2) weekends per month during May

through September

Must be able to work hours including days, evenings, weekends, and

holidays

Must be able to work a minimum of three (3) shifts per week during events

when HERSHEYPARK is operational daily

Must be able to work a minimum of three (3) evening shifts per week

Employees are subject to a variety of weather conditions, including but

not limited to: extreme heat, sun exposure, cold, and inclement weather.

Work is almost exclusively outdoors.

Physical requirements include ability to stand (for up to five hours at a

time), walk, bend and reach (both above head as well as to ground

level)

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Page 14: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Guest Experience Zoo Admissions Clerk

This position works directly with welcoming our guests while working at our

ZooAmerica Admissions location! You would be assisting guests with purchasing

tickets and ancillary items to maximize their day with us, as well as Zoo

Memberships! Often times you will be the first point of contact with a guest

arriving at the park. Whether it’s their first visit or 1000th, you have the

opportunity to make a lasting memory for their family. This position is great for

anyone who enjoys interacting with a diverse group of people and is upbeat

and outgoing.

This position is a high guest contact position and requires that candidates must

be comfortable cash handling.

What can a position with the Guest Experience Department do for you?

Flexible Scheduling

Friendships and Memories that will last a lifetime

Networking Opportunities

Opportunities for Advancement

Learn Valuable Transferable Skills, such as:

Problem Solving and Thinking on Your Feet

Time Management and Punctuality

Hands on Experience with Various Technology

Cultural Awareness

Cash Handling

Verbal Communication Skills

Job Functions:

ZooAmerica Admissions Staff: may be required to do one or all of the following

tasks depending on the assigned job:

High guest contact position

Must be comfortable handling money

Handle questions throughout the day about the Zoo

Work on a computer based ticket system; selling and processing

admission tickets and ZooAmerica Memberships

Enter group orders in the computer, process payment for transient and

group orders, print tickets, reprint on-line ticket orders, and print receipts

Page 15: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Rotate daily from cashiers to hand-stampers on the ZooAmerica Bridge

Handle clerical duties such as filing, answering phones, and filling out

paperwork

Handle and resolve guest issues

Learn operational standards for the Guest Experience Department

Basic Qualifications:

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020.

Additional Qualifications:

Must be friendly, upbeat, and work well with other employees and be

able to interact with our guests

Must have reliable transportation to and from work for your scheduled

shifts

Must be able to speak, write, and understand English

Must display a positive attitude, eagerness to learn, and professional

image in compliance with the Hershey Entertainment & Resorts guidelines.

Please note some departments may be more stringent on the

appearance guidelines due to business need.

Must have the ability to safeguard confidential information

Working Conditions:

Must be able to work 4 days per week throughout the summer season to

include a rotation of mornings and evenings, weekends, and holidays.

Employees are subject to a variety of weather conditions, including but

not limited to: extreme heat, sun exposure, cold, and inclement weather.

o Physical requirements include finger dexterity, standing, sitting,

walking, bending, reaching, and communicating.

o Sitting Occasional (<33%)

o Standing Constant (>67%)

o Walking Frequent (34-66%)

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Page 16: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Lifeguard

Shallow Water Lifeguards ensure the safety of our guests at The Boardwalk At

HERSHEYPARK while providing courteous, friendly, and professional assistance.

Applicants do not need to be previously certified lifeguards to apply; training for

the position will be conducted by the Hershey Entertainment Complex through

the International Lifeguard Training Program (Ellis & Associates). Shallow Water

Lifeguards have the opportunity to be promoted to a Special Facilities

Lifeguard, who will then be trained to guard greater depths of water (greater

than five feet) and receive a higher pay rate, in their second year. This part time

position is responsible for providing our guests with exceptional customer service,

following proper uniform standards, maintaining cleanliness of work

environment, and gaining knowledge of specific job duties.

Job Functions:

Shallow Water Lifeguards are required to do one or all of the following tasks

depending on the assigned job:

Overseeing and enforcing The Boardwalk At HERSHEYPARK attraction rules

and safety regulations.

Anticipating, recognizing, and responding to aquatic emergencies.

Monitoring equipment and supplies.

Maintaining work area and surrounding environment.

Lifeguards must maintain lifeguard and first aid skills at “test ready” level at

all times.

Participate in daily lifeguard in-service training.

Other job related duties as assigned.

Basic Qualifications:

Must be at 16 years of age on the date of applying or turning 16 by May

22, 2020.

Additional Qualifications:

Applicants must attend and complete the Ellis & Assoc. International

Lifeguard Training Program provided and paid for by the Hershey

Entertainment Complex.

Page 17: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Must be able to safely exit pool without use of stairs, ladders, or zero

depth.

Must be able to swim 50 yards using crawl or breaststroke without resting.

Must be able to swim under five feet of water and retrieve a 10 lb. brick to

the surface.

Ability to handle stressful working conditions, emergencies, and accept a

high degree of accountability.

Must be in good physical condition.

Must have normal vision (20/25 or 20/25 corrected) and be free of

permanent abnormalities of either eye.

Prior lifeguarding experience a plus, but not required.

Must be friendly, upbeat, and work well with other employees and be

able to interact with our guests.

Must have reliable, steady transportation to and from work.

Must be able to speak, write, and understand English.

Must display a positive attitude, eagerness to learn, and professional

image in compliance with Hershey Entertainment & Resorts.

Must have the ability to safeguard confidential information.

Working Conditions:

Must be able to work flexible hours including days, evenings, weekends,

and holidays.

Must be able to work three (3) days per week throughout our peak

summer season (June-August).

Must be able to work in combination of indoor and outdoor weather

conditions.

Additional hours will be available during April, May, September, October,

November, and December.

Physical requirements include standing, bending, sitting, walking, and

communicating.

Additional physical requirements include complete mobility and good

physical conditioning, good hearing and vision, and ability to tolerate

heat and sunlight.

Must be able to push, pull, and lift a minimum of 75 lbs.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Page 18: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Retail Team Member

The Hersheypark Retail Department is the perfect place to build skills for your

career! Whether you are just looking for a part-time job or interested in learning

the ins and outs of merchandise operations, we have a place for you! While

working in the Retail department, team members will develop valuable

experience in cash handling, customer service, and organizational skills. These

skills are great resume builders that can be used in everyday life and when

applying for a future job. Exceptional performers on the retail team are given

opportunities for advancement into leadership positions. In addition to all the

perks of working at Hersheypark, the retail team has some fun incentives too.

Our team members compete in friendly competitions and there are raffles for

awesome prizes. The best perk of working in retail is working with your friends.

Encourage your friends to apply at the same time, and you can all start making

memories with the retail team!

The Retail Team Member position allows employees to get hands on experience

in customer service, organizing, cleaning, and stocking. In this position, team

members will learn selling techniques and how to increase sales by advertising

our promotions. The Retail Team Member will play a key role in helping meet

departmental goals and providing guests with the optimal shopping

experience.

Job Functions:

Retail Team Members will:

Gain valuable customer service skills by greeting and interacting with

guests as they enter the location.

Learn how to sell merchandise to guests and inform guests of promotions.

Get hands on experience interacting with guests by assisting them with

their purchases.

Learn cash handling skills by operating registers.

Learn to work in a fast paced environment by checking out guests during

the busiest hours of operation.

Be taught how to hang or fold apparel by size and keep all styles fully

stocked.

Develop organizational skills by stocking all merchandise on sales floor.

Maintain cleanliness throughout their assigned store or workplace.

Basic Qualifications:

Page 19: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020.

Additional Qualifications:

We are searching for friendly, upbeat, and outgoing personalities.

Must communicate and work well with other employees and be able to

interact with our guests.

Must have reliable transportation to and from work for your scheduled

shifts.

Must be able to speak, write, and understand English.

Must display a positive attitude, eagerness to learn, and professional

image in compliance with the Hershey Entertainment & Resorts guidelines.

Please note some departments may be more stringent on the

appearance guidelines due to business needs.

Must have the ability to safeguard confidential information.

Working Conditions:

Must be able to work flexible hours including, evenings, weekends, and

holidays.

Must be available to work between 2:00 pm - midnight.

Must be able to work a minimum of 3 shifts per week during summer

season.

Must be able to work in combination of indoor and outdoor weather

conditions.

Physical requirements include standing, sitting, walking, bending, pushing,

pulling, lifting, and communicating.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Page 20: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Ride Operator

Ride Operators are responsible for the safe and hospitable operation of all of

the attractions at HERSHEYPARK. This position is responsible for learning,

retaining, and enforcing all departmental safety requirements, while creating a

friendly and hospitable environment for all of our guests.

Job Functions:

Ride Operators may be required to do one or all of the following tasks

depending on ride assignment:

Safely operate rides by always remaining vigilant and aware.

Provide excellent customer service to the guests of the HERSHEYPARK

through greeting guests and answering questions related to the

attraction.

Direct guests to and from ride area, assist in loading and unloading of

rides, which can include lifting children into rides as needed.

Physically check safety restraints to ensure they are in the correct and

locked position.

Comprehend written and verbal instructions, retain information, and

consistently enforce all ride safety, park, and departmental policies.

Including, but not limited to: enforcing the attraction height requirements

and following all safety procedures.

Keep a safe and clean work area.

Provide safety speeches to guests by using a microphone.

Other job duties as assigned.

Basic Qualifications:

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020.

Additional Qualifications:

Must be friendly, upbeat, and work well with other employees and be

able to interact with our guests in a fast paced environment.

Must have reliable transportation to and from work for your scheduled

shifts.

Complete basic math without using a calculator.

Page 21: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Must be able to speak, write, and understand English.

Must have the ability to safeguard confidential information.

Must display a positive attitude, eagerness to learn, and professional

image in compliance with the Hershey Entertainment & Resorts guidelines.

Working Conditions:

Must be able to work at least two (2) weekends per month from June

through August.

Must be able to work at least three (3) days per week and at least 24

hours per week from June through August (Shifts are available starting in

April and continue through December).

Typical shifts will be from 8:30am to 4:30pm, 12:00pm to 8:00pm, and

3:45pm to one hour after park close (typically up to 11:00pm).

Employees are subject to a variety of weather conditions, including but

not limited to: extreme heat, sun exposure, cold, and inclement weather.

Work is almost exclusively outdoors.

Physical requirements would include ability to stand (for up to five hours at

a time), walk, bend at the waist and knees and have repeated manual

dexterity, and the ability to push and pull and reach above shoulder level;

must also be able to hold and use a height measuring stick to assess

guests’ height for each attraction.

Requires lifting up to 35 pounds without assistance on a regular basis.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Page 22: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Rides and Ticketing Operator

Hersheypark is searching for employees who want to work hard and play

hard! Join the sweetest team ever as an Rides & Ticketing Operator and enjoy a

fun & dynamic work environment. In this role, you will welcome guests to The

Sweetest Place on Earth as a Guest Experience Ticketing Clerk and get in on the

action of more than 70 attractions including 14 coasters, as Rides Operator.

This position is a combination of both Guest Experience Ticketing Clerk and an

Rides Operator. In this position, you will be responsible for both operating our

rides throughout the park but also interact with our guests by working in Ticketing

Services, Front Gate, or Hospitality Services locations.

What can a position with Rides & Guest Experience Department offer?

Flexible Scheduling

Friendships and Memories that will last a lifetime

Networking Opportunities

Opportunities for Advancement

Learn Valuable Transferable Skills such as Problem Solving and Thinking on

Your Feet, Time Management and Punctuality, Hands on Experience with

Various Technology, Cultural Awareness, Cash Handling, Verbal

Communication and much more!

Job Functions:

Rides & Ticketing Operator may be required to do one or all of the following

tasks depending on the assigned job:

High guest contact position

Work on a computer based ticket system

Must be comfortable handling money

Enter group orders in the computer, process payment for transient and

group orders, print tickets, reprint on-line ticket orders, and print receipts

Sell and track inventory items at Ticket Sales or Hospitality Services

locations

Sell, upgrade and upsell Season Passes at Hospitality Services

Responsible for guest admission and exit at Park main gates

Interact with guests to obtain survey information throughout the park

Learn operational standards for the Guest Experience

Safely operate rides by always remaining vigilant and aware

Page 23: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Provide excellent customer service to the guests of HERSHEYPARK by

greeting guests and answering questions

Direct guests to and from ride area, assist in loading and unloading of

rides, which can include lifting children into rides as needed

Physical check safety restraints to ensure they are in the correct locked

position

Comprehend written and verbal instructions, retain information, and

consistently enforce all ride safety, park, and departmental policies. This

includes, but are not limited to: enforcing the attraction height

requirements and all safety procedures.

Keep a safe and clean work area

Provide safety speeches to guests by using a microphone

Assist guests with enrollment in Ridership and Accessibly Program

Basic Qualifications

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020.

Additional Qualifications:

Must be friendly, upbeat, and work well with other employees and be

able to interact with our guests

Must have reliable transportation to and from work for your scheduled

shifts

Complete basic math without using a calculator

Must be able to speak, write, and understand English

Must display a positive attitude, eagerness to learn, and professional

image in compliance with the Hershey Entertainment & Resorts

guidelines. Please note some departments may be more stringent on the

appearance guidelines due to business need.

Must have the ability to safeguard confidential information

Working Conditions:

From Springtime in the Park to Memorial Day, must be available to work a

minimum of 3 weekends per month or 9 total weekend shifts

From Memorial Day to Labor Day, must be available to work a minimum

of 5 days per week to include a rotation of mornings, evenings, weekends,

and holidays

Page 24: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

From Labor Day to New Year’s Day, must be available to work a minimum

of 3 weekends per month or 9 total weekend shifts

Typical shifts may range from 8:30am to 4:30pm, 12:00pm to 8:00pm, and

3:45pm to Park closing time

Employees are subject to a variety of weather conditions, including but

not limited to: extreme heat, sun exposure, cold, and inclement

weather. Work is a combination of both indoors and outdoors

Physical requirements would include ability to stand (for up to five hours at

a time), walk, bend at the waist and knees and have repeated manual

dexterity, and the ability to push, pull and reach above shoulder level;

must also be able to hold and use a height measuring stick to assess

guests’ height for each attraction

Requires lifting up to 35 pounds without assistance on a regular basis

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Page 25: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Security Parking Lot Attendant

The Hershey Entertainment Venues Safety & Security Department is a key asset

to our sweet destination – ensuring that guests and employees are safe, secure,

and free to enjoy our many entertainment offerings and events. Join our team

and help us keep it sweet!

Additionally our Safety & Security Department offers part-time, seasonal, and

year-round job opportunities working within all areas of our Hershey

Entertainment Complex. Locations include: Hersheypark®, ZooAmerica®,

Hersheypark® Stadium, Hersheypark® Arena, Giant Center and Hershey Theatre.

As a Parking Lot Attendant, you will provide traffic control and direction

throughout the property and respond to guest questions all while maintaining

exceptional customer service to both guests and employees of the Hershey

Entertainment Complex.

Job Functions:

Greet guests of the Hershey Entertainment Complex.

Provide exemplary service to guests and team members.

Assist in directing traffic and parking of vehicles.

Perform and complete assigned tasks from management as requested.

Provide a safe and friendly atmosphere to our guests.

Patrol parking lots between times of heavy traffic flow.

Consistently practice safe work habits including, but not limited to, use of

personal protective equipment, lifting and reporting unsafe situations.

Monitor traffic posts and assist guests and employees in crosswalks.

Keep general flow of traffic orderly.

Maintain a professional appearance that meets Hershey Entertainment

and Resorts appearance standards.

Perform other duties as assigned.

Basic Qualifications:

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020.

Additional Qualifications:

Page 26: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Must be friendly, upbeat, and work well with other employees and be

able to interact well with guests

Must have reliable, steady transportation to and from work

Must be detail oriented and have clear written and verbal

communication skills

Must display a positive attitude, eagerness to learn, and professional

image in compliance with the Hershey Entertainment & Resorts guidelines

Must be able to successfully complete all legal, company and

department training requirements to include, but not limited, to passing

required tests and certifications within established timelines

Working Conditions:

Must be able to work flexible hours including days, evenings, weekends,

and holidays. Hours may vary based upon operational needs.

Must be able to work in a combination of indoor and outdoor weather

conditions

Physical requirements include prolonged standing, bending, sitting,

walking, being in an enclosed space (toll booth).

Must be able to safely lift approximately 50 pounds (possibly multiple times

after one event)

Nothing in this job description restricts management’s right to assign or reassign

tasks at any point

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Page 27: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Wardrobe Clerk

This part-time seasonal position is responsible for handling laundry duties and

fittings, cleaning, covering the Wardrobe counter within the Wardrobe

Department and providing a positive customer service experience to our

guests.

Job Functions:

Fit employees for departmental uniforms and complete associated

paperwork.

Complete daily tasks and/or modification to uniform apparel to include,

but not limited to, preparing clothing for return to back stock.

Responsible for the daily issuance and collection of uniform apparel,

maintaining appropriate supply of items, and monitoring for necessary

repairs.

Responsible for the daily sorting, washing, drying, folding and hanging of

all clothing and linens processed by the Wardrobe Department.

Ensure the cleanliness of all Wardrobe areas, including the locker rooms.

Basic Qualifications:

Must be 16 years of age or older on the date of applying or turning 16 by

May 22, 2020.

Additional Qualifications:

Must be friendly, upbeat and work well with other employees of all ages

and be able to interact well with our guests.

Use diplomacy when fitting employees in uniforms

Safeguard confidential information

Work both independently and as part of a team.

Must have reliable transportation to and from work for your scheduled

shifts.

Must be able to speak, write, and understand English.

Must be detailed oriented and have clear written and verbal

communications skills

Must display a positive attitude, eagerness to learn, and professional

image in compliance with the Hershey Entertainment & Resorts guidelines.

Page 28: 16/17 Job Opportunities Arrival Experience Attendant€¦ · Available to work between 6 and 8 hours a shift, and as early as 7am or as late as 12 am (1 hour after park closing).

Must be able to successfully complete all legal, company and

department training requirements to include, but not limited to, passing

required tests and certifications within established timelines

Working Conditions:

Available to work between 6 and 8 hours a shift, and as early as 7am or as

late as 12 am (1 hour after park closing).

Must be able to work flexible hours including days, evenings, weekends

and holidays.

Hazardous chemicals in and around workplace

Work is indoors

Constantly (67-100% of time): Stand, Walk, Balance and Stoop

Frequently (34-66% of time): Lift up to 50lbs, Carry up to 20lbs, Push in

excess of 100lbs, and Pull up to 100lbs., Reach Forward, Reach Overhead,

Kneel, Crouch, Handle Objects and Operate Controls

Occasionally (up to 33% of time): Carry up to 50lbs, Pull in excess of 75lbs.,

Climb Stairs, Grasp Firmly and Crawl

Other physical requirements include sitting and communicating

Use of laundry room equipment, weigh bins, computer label equipment,

heat sealers and seam rippers.

Hershey Entertainment & Resorts is an Equal Opportunity Employer