The 5Vs Framework

Value Vision

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Visualisation

What is important for patients and families?

Examples that help you define this:• Patient survey data• Patient stories and shadowing• Care experience mapping

A statement of how we see this work shaping the future.

Examples of activites which help to develop the vision:• Future state mapping• Improvement themes

How is the Big Room going to involve staff and patients from across the pathway?

Examples to help achieve this:• Leadership support• Stakeholder mapping• Staff survey• Patient stories and data• Involve patients directly in the Big Room

Make evidence visual and accessible to help connect people and data.

For example: • Process and value stream maps• Fishbone and Spaghetti diagrams• Photographs• PDSA worksheets

Value

The metrics that matter – data that helps to understand the system.

Examples:• Process mapping• Demand, supply, time and activity data• Benchmarking to find best practice or

learning from other pathways• Financial implications

Vision

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Visualisation

The 5Vs is a framework to assess and understand a pathway. It is fundamental to everything we do and helps develop a shared and ongoing understanding within the Big Room

Here are some pointers to consider under each V:

Always relate back to the 5Vs framework and encourage coaches and Big Room participants to refer to them, particularly when considering a new change idea

Bring the 5Vs to life by displaying information about them in your Big Room.

For more information visit the FCA websiteflowcoaching.academy