16. sales promotion

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Sales Promotion © 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

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Transcript of 16. sales promotion

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Sales PromotionSales Promotion

© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

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An extra incentive to buy

An extra incentive to buy

A tool to speed up sales

A tool to speed up sales

An extra incentive to buy

An extra incentive to buy

A tool to speed up sales

A tool to speed up sales

Targeted to different parties

Targeted to different parties

1. Defining Sales Promotion

© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

“A direct inducement that offers an extra value or incentive for the product to the sales force, distributors, or the ultimate consumer with the primary objective of creating an immediate sale.”

“A direct inducement that offers an extra value or incentive for the product to the sales force, distributors, or the ultimate consumer with the primary objective of creating an immediate sale.”

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Growing power of retailersGrowing power of retailers

Declining brand loyaltyDeclining brand loyalty

Increased promotional sensitivityIncreased promotional sensitivity

Brand proliferationBrand proliferation

Fragmentation of consumer marketsFragmentation of consumer markets

Short-term focus of marketersShort-term focus of marketers

Increased accountabilityIncreased accountability

CompetitionCompetition

ClutterClutter

CompetitionCompetition

Increased accountabilityIncreased accountability

Short-term focus of marketersShort-term focus of marketers

Fragmentation of consumer marketsFragmentation of consumer markets

Brand proliferationBrand proliferation

Increased promotional sensitivityIncreased promotional sensitivity

Declining brand loyaltyDeclining brand loyalty

Growing power of retailersGrowing power of retailers

2. Reasons for Increase in Sales Promotion

© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

ReasonsReasons

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3. Sales Promotion Vehicles

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Consumer-OrientedConsumer-Oriented

Trade-OrientedTrade-Oriented

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SamplesSamples

CouponsCoupons

PremiumsPremiums

Contests/sweepstakesContests/sweepstakes

Refunds/rebatesRefunds/rebates

Bonus PacksBonus Packs

Price-off dealsPrice-off deals

Frequency programsFrequency programs

3. Sales Promotion Vehicles

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Consumer-OrientedConsumer-Oriented

Event marketingEvent marketing

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To increase consumption of an established

brand

To increase consumption of an established

brand

To target a specific segment

To target a specific segment

Enhance IMC efforts and build

brand equity

Enhance IMC efforts and build

brand equity

To defend (maintain)

current customers

To defend (maintain)

current customers

To obtain trial and purchaseTo obtain trial and purchase

Objectives of Consumer-Oriented Sales Promotion

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ObjectivesObjectives

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The products are of relatively low unit value,

so samples don’t cost much

The products are of relatively low unit value,

so samples don’t cost much

The products are divisible and can be broken into small sizes that can reflect the

products features and benefits

The products are divisible and can be broken into small sizes that can reflect the

products features and benefits

The purchase cycle is

relatively short so the

consumer can purchase in a

relatively short time period

The purchase cycle is

relatively short so the

consumer can purchase in a

relatively short time period

The products are of relatively low unit value,

so samples don’t cost much

The products are of relatively low unit value,

so samples don’t cost much

The products are divisible and can be broken into small sizes that can reflect the

products features and benefits

The products are divisible and can be broken into small sizes that can reflect the

products features and benefits

Sampling

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Sampling Works Best When

Sampling Works Best When

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Event samplingEvent sampling

Door-to-doorDoor-to-door

Direct mailDirect mail

Central location distributionCentral location distribution

In-store samplingIn-store sampling

Cross-product samplingCross-product sampling

Co-op package distributionCo-op package distribution

With newspaper/magazineWith newspaper/magazine

Internet sitesInternet sites

Event samplingEvent sampling

With newspaper/magazineWith newspaper/magazine

Co-op package distributionCo-op package distribution

Cross-product samplingCross-product sampling

In-store samplingIn-store sampling

Central location distributionCentral location distribution

Direct mailDirect mail

Door-to-doorDoor-to-door

Sampling Methods

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MethodsMethods

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Free Premiums: Only require purchase of the product

Free Premiums: Only require purchase of the product

Self-liquidating Premiums: require consumer to pay some or all of the cost of the premium

Self-liquidating Premiums: require consumer to pay some or all of the cost of the premium

Free Premiums: Only require purchase of the product

Free Premiums: Only require purchase of the product

Premium: an offer of an item of merchandise or service either free or at a low cost that is an extra incentive for customers

Premium: an offer of an item of merchandise or service either free or at a low cost that is an extra incentive for customers

Premiums

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Two Types of PremiumsTwo Types of Premiums

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Contests and Sweepstakes

© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Contest: a promotion where consumers compete for prizes or money on the basis of skills or ability. Winners are determined by judging entries or ascertaining which entry comes closes to some predetermined criteria

Contest: a promotion where consumers compete for prizes or money on the basis of skills or ability. Winners are determined by judging entries or ascertaining which entry comes closes to some predetermined criteria

Sweepstakes/games: a promotion where winners are determined purely by chance and cannot require a proof of purchase as a condition for entry. Winners are chosen by random selection from a pool of entries or generation of a number to match those held by game entrants.

Sweepstakes/games: a promotion where winners are determined purely by chance and cannot require a proof of purchase as a condition for entry. Winners are chosen by random selection from a pool of entries or generation of a number to match those held by game entrants.

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Summary of Consumer-Oriented Promotions and Market Objectives

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Trade ShowsTrade Shows

Contests and Incentives

Contests and Incentives

Trade AllowancesTrade Allowances

Point-of-Purchase Displays

Point-of-Purchase Displays

Sales Training Programs

Sales Training Programs

Cooperative Advertising

Cooperative Advertising

Types of Trade-Oriented Promotions

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Buying Allowances

Buying Allowances

Promotional Allowances

Promotional Allowances

Slotting Allowances

Slotting Allowances

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Encourage retailers to display

existing brands

Encourage retailers to display

existing brands

Obtain distribution of new products

Obtain distribution of new products

Maintain trade support for existing

products

Maintain trade support for existing

products

Build retail inventoriesBuild retail inventories

Trade-Oriented Sales Promotion Objectives

© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

ObjectivesObjectives