16 Process Tools For Effective Facilitation
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Transcript of 16 Process Tools For Effective Facilitation
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Meeting Facilitation
16 Process Tools for Effective
Source: Bens, Ingrid (2005) Facilitating With Ease, Jossey-Bass, San Francisco
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A participative approach to goal
setting – Every voice must be heard
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Uncover potential issues and conflicts with a series of
straightforward yes or no questions
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Accumulate potential ideas with a group – Remember at this stage there are no bad
ideas
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Ensure all sides get a fair and equal
hearing – Reduce tension in conflict
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Rank ideas quickly in a group setting based on priority
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The gap between ‘where we are’ and ‘where we need to be’ is often a good way into ‘what we need to do’
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An effective way to scrutinise and
evaluate the pros and cons of a
situation
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Unpick the underlying cause of a problem
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Bring order to a seemingly random or complex debate with
a matrix that organises ideas based on how likely they are to
be effective
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Better to be prepared for setbacks than be surprised
by them
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Explore lots of issues in a short space of time
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Collect anonymous feedback from participants
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Identify clear action steps with more thorough questions
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Turn all of your bright ideas into structured plan for action
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Focus equally on giving and receiving to ease any conflict
among participants
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A step by step approach combining any number of the process tools mentioned above
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www.activepresence.com/meeting-facilitation-skillsDownload the Expert Guide for facilitators: