15 - CAME - EK.50.001.pdf

CAME CONTINUING AIRWORTHINESS

MANAGEMENT EXPOSITION

TURKISH AIRLINES INC.

Head Office, Atatürk International Airport

34149 Yeşilköy – İSTANBUL - TURKEY

Phone: +90 (212) 468 70 26

+90 (212) 468 70 27

Fax: +90 (212) 465 20 20

Email: ISTDZTK



CONTENTS

1. Contents

2. Continuing Airworthiness Management M Manual

3. Related Procedures, Instructions, Lists anand Forms

CAMM CONTINUING AIRWORTHINESS

MANAGEMENT MANUAL

CONTINUING AIRWORTHINESS MANAGEMENT MANUAL

Doküman No/Document Number EK.50.001

Revizyon Tarihi/Revision Date 31.10.2013

Revizyon No/Revision Number 00

Sayfa No/Page Number 1/81

Not: Kontrollü dokümanlara elektronik olarak info.thy.com adresindeki Doküman Yönetim Sistemi’nden ulaşılır. Doküman Yönetim Sistemi’nin dışındaki basılı ve elektronik tüm dokümanlar kontrolsüz dokümandır. Note: The soft copies of the controlled documents can be accessed through Document Management System at info.thy.com. All the printed and soft copies of the documents outside the Document Management System are uncontrolled documents.

THY KYS Form No: FR.18.0001 Rev.06 İlk Yayın Tarihi/Issue Date: 01.05.2006

Revizyon Tarihi/Revision Date: 28.01.2013

CONTINUING

AIRWORTHINESS

MANAGEMENT

MANUAL

(CAMM)

(Revision No: 00, Revision Date: 31.10.2013)

TURKISH AIRLINES INC.

Head Office, Atatürk International Airport,


Phone: +90 (212) 468 70 26

+90 (212) 468 70 27

Fax: +90 (212) 465 20 20

Telex: ISTDZTK



RevizyonTarihi/Revision Date 31.10.2013



THY KYS Form No: FR.18.0001 Rev.06 İlk YayınTarihi/Issue Date: 01.05.2006 RevizyonTarihi/Revision Date:28.01.2013







Turkish DGCA Approval Page








FOREWORD

This manual has been prepared in order to support Corporate’s SHY-M/SHT-M/EASA Part-M

Continuing Airworthiness Management Approval.

This manual consists of the following parts:

PART 0 GENERAL ORGANIZATION

PART 1 CONTINUING AIRWORTHINESS MANAGEMENT PROCEDURES

PART 2 QUALITY SYSTEM PROCEDURES

PART 3 CONTRACTED MAINTENANCE PROCEDURES

PART 4 AIRWORTHINESS REVIEW PROCEDURES

PART 5 APPENDICES

Part 0 describes the Organization put in place in order to comply with SHY-M/SHT-M/EASA Part-

M requirements.

Part 1 describes the procedures set forth in order to comply with SHY-M/SHT-M/EASA Part-M

requirements and IOSA Standards.

Part 2 describes Quality System procedures that are intended to provide compliance with the

requirements of SHY-M/SHT-M (Section 53), EU-OPS 1.035, EASA Part-M (M.A.712) and IOSA

Standards.

Part 3 describes Contracted Maintenance which are prepared in accordance with SHY-M/SHT-M

AMC M.A.708 (c) Ek-2.11/EASA Part-M Appendix XI to AMC to M.A.708 (c), Subcontracting

Activities in accordance with SHT-M AMC M.A. 201(h) (1) and Appendix-2.2/EASA PART-M AMC

M.A.201 (h) 1 and SHT-M (Table 46)/EASA PART-M M.A.711 (a) 3 and IOSA Standards.

Part 4 describes procedures regarding review of airworthiness of aircraft and renewal of

Airworthiness Certificate of the aircraft in accordance with SHY-M/SHT-M/EASA Part-M.

Continuing Airworthiness Management Procedures which are listed separately are reviewed for

compliance with CAMM by Senior Vice President, Quality Assurance and approved by Senior

Vice President, Quality Assurance and Nominated Postholder for Continuing Airworthiness. CAM

Procedures shall not be less restrictive than CAMM and/or related regulations.

All references mentioned in this manual including procedures, instructions, lists and forms can be

accessed via Corporate’s official intranet system https://info.thy.com/Pages/default.aspx.

When used in this CAMM, the following terms shall have the meaning outlined below:

https://info.thy.com/Pages/default.aspx








‘’Shall’’ or an action verb in the imperative sense means that the application of a rule or

procedure or provision is mandatory.

‘’Must’’ is issued as an alternative to ‘’Shall’’

‘’Should’’ means that the application of a procedure or provision is recommended.

‘’May’’ means that the application of a procedure or provision is optional.

This manual applies to both male and female maintenance personnel although, for simplification,

references in the text are made in the masculine gender only.

CAMM or any part of it shall not be copied or exposed to other person/organizations without

written authorization of either Accountable Manager or SVP, Quality Assurance.








TABLE OF CONTENTS

PART 0 GENERAL ORGANIZATION

0.1 Corporate Commitment by the Accountable Manager

0.2 General Information

0.2.1 Brief Description of the Organization

0.2.2 Relationship with other Organizations

0.2.3 Aircraft Managed-Fleet Composition and Scope of Work

0.2.4 Type Of Operation

0.2.5 CAMO Approval Statement

0.2.6 EU-OPS Subpart K and L Requirements

0.2.7 Documentation

0.2.8 Communication

0.2.9 Subcontracting of Continuing Airworthiness Management Tasks

0.3 Management Personnel

0.3.1 Accountable Manager

0.3.2 Nominated Postholder for Continuing Airworthiness Activities

0.3.3 Designated Quality Manager

0.3.4 Continuing Airworthiness Coordination

0.3.5 Duties and Responsibilities

0.3.5.1

eklenecek)

Accountable Manager

0.3.5.2 Nominated Postholder for Continuing Airworthiness

0.3.5.3 Senior Vice President, Quality Assurance

0.3.6 Man Power Resources and Training Policy

0.3.6.1 Man Power Resources

0.3.6.2

Training

policy

Training Policy

0.4 Management Organization Charts

0.4.1 General Organization Chart

0.4.2 Continuing Airworthiness Management Organization Chart

0.4.3 Facility Information

0.5 Notification Procedure to Turkish DGCA Regarding Changes to the Organization’s

Activities/Approval/Location/Personnel

0.6 Amendment Procedure

0.7 eklenmeli








0.7 Safety Management System (SMS)

0.7.1 General

0.7.2 Handling, Notifying and Reporting Of Occurrences

0.7.3 Safety Reporting System (SRS)

0.7.3.1 Mandatory Occurrence Reports (MOR)

0.7.3.2 Hazard Reports

0.7.3.3 Confidential Reporting

0.7.3.4 Reporting and Just Culture Philosophy

0.7.3.5 Reporting Processes and Procedures

PART 1 CONTINUING AIRWORTHINESS MANAGEMENT PROCEDURES

1.1 Aircraft Technical Log Utilization and MEL Application

1.2 Aircraft Maintenance Programs Development Amendment and Approval

1.3

Time and Continuing Airworthiness Records, Responsibilities, Retention, Access

1.4 Accomplishment and Control of Airworthiness Directives

1.5 Analysis of the Effectiveness of the Maintenance Programme

1.6 Non-mandatory Modification Embodiment Policy

1.7 Major Repair and Modification Standards

1.8 Defect Reports

1.9 Engineering Activity

1.10 Reliability Programs

1.11 Pre-flight Inspections

1.12 Aircraft Weighing

1.13 Check Flight Procedures

PART 2 QUALITY SYSTEM PROCEDURES

2.1 Continuing Airworthiness Quality Policy, Plan and Audits Procedure.

2.1.1 Continuing Airworthiness Quality Policy

2.1.2 Quality Plan

2.1.3 Quality Audit Procedure

2.1.4 Quality Audit Remedial Action Procedure

2.2 Monitoring of Continuing Airworthiness Management Activities.

2.3 Monitoring of The Effectiveness of the Maintenance Program(s)








2.4 Monitoring That All Maintenance is Carried Out by An Appropriate Maintenance

Organization

2.5 Monitoring That All Contracted Maintenance is Carried Out in Accordance with the

Contract, Including Sub-Contractors Used by the Maintenance Contractor

2.6 Quality Audit Personnel

PART 3 CONTRACTED MAINTENANCE PROCEDURES

3.1 Maintenance Contractor Selection Procedure

3.2 Quality Audit of Aircraft

PART 4 AIRWORTHINESS REVIEW PROCEDURES

4.1 Airworthiness Review Staff

4.2 Review of Aircraft Records

4.3 Physical Survey

4.4

Additional Procedures for Recommendations to Turkish DGCA for

the Import of Aircraft

4.5 Recommendations to Turkish DGCA for the Issue of Airworthiness Review Certificate

4.6 Issuance of Airworthiness Review Certificate.

4.7 Airworthiness Review Records, Responsibilities, Retention and Access.

PART 4B PERMIT TO FLY

PART 5 APPENDICES

5.1 List of Airworthiness Review Staff

5.2 List of Subcontractors as per AMC M.A.201 (h) 1 and M.A.711 (a) 3

5.4 List of Approved Maintenance Organizations Contracted.

5.5 Copy of Contracts for Subcontracted Work [APPENDIX II to AMC M.A.201(h) 1]

5.6 Copy of contracts with approved maintenance organizations

5.7 Line Maintenance Contractor List








INTENTIONALLY LEFT BLANK






LIST OF EFFECTIVE PAGES



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Airlines Inc.

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THY KYS Form No: FR.18.0001 Rev.06 İlk YayınTarihi/Issue Date: 01.05.2006 RevizyonTarihi/RevisionDate:28.01.2013








DISTRIBUTION LIST

1. Turkish Directorate General of Civil Aviation (Turkish DGCA) (HC and SC)

2. CEO and President (Accountable Manager) (SC)

3. SVP, Technical (Nominated Postholder for Continuing Airworthiness) (HC and SC)

4. SVP, Quality Assurance (SC)

5. SVP, Line Maintenance (SC)

6. Line Stations (SC)

7. SVP, Corporate Safety (SC)

8. Technical Training Manager (SC)

9. All Departments of Corporate (SC)

10. Turkish Technic (SC)

11. Contracted Maintenance Organizations listed in LS.50.022 Aircraft and Engine Maintenance

Contracts List (SC)

NOTE 1: Amendments of CAMM should be distributed to all copyholders within 20 days after

approval of Turkish DGCA.

NOTE 2: Amendments of CAMM should be distributed to all line stations via info.thy.com (intranet),

linedocs.thy.com or CD/DVD.

NOTE 3: The soft copies of the controlled documents can be accessed through Document

Management System at info.thy.com. All the printed and soft copies of the documents outside the

Document Management System are uncontrolled documents.

Each CAMM holder shall be responsible for understanding of its contents and make it accessible

for himself and his/her personnel whenever necessary.

* HC: Hardcopy

** SC: Softcopy means accessibility provided via info.thy.com, linedocs.thy.com or CD/DVD.


https://linedocs.thy.com/







DEFINITIONS

Aircraft

Any machine that can derive support in the atmosphere from the reactions of the air other than

reactions of the air against the earth’s surface.

Aircraft Component

Any engine, propeller, part or appliance of the aircraft.

Approved by the Authority

Approved by Turkish DGCA directly or in accordance with a procedure approved by Turkish

DGCA.

Approved Data

Approved Data consists of:

Directly applicable Manufacturer's Manuals and procedural information

Airworthiness information from Turkish DGCA and/or EASA

Data that has been approved by Turkish DGCA

Approved Standard

A manufacturing/design/maintenance/quality standard approved by Turkish DGCA

Certifying Staff

Those personnel who are authorized by the approved maintenance organization in accordance

with a procedure acceptable to Turkish DGCA to certify aircraft or aircraft components for release

to service.

Continuing Airworthiness

All of the processes ensuring that, at any time in its operating life, the aircraft complies with the

airworthiness requirements in force and in a condition for safe operation.

Inspection

The examination of an aircraft/aircraft component to establish conformity with an approved

standard.







Maintenance

Any one or combination of overhaul, repair, inspection, replacement, modification or defect

rectification of an aircraft/aircraft component, with the exception of pre-flight inspection.

Maintenance Data

Maintenance data shall be any of the following:

Any applicable requirement, procedure, standard or information issued by Turkish DGCA

and/or EASA.

Any applicable airworthiness directive issued by Turkish DGCA and/or EASA.

Applicable instructions for continuing airworthiness, issued by type certificate holders,

supplementary type certificate holders, any other organization that publish such data in

accordance with SHT 21.Ü/SHT 21.T/EASA Part-21.

Any applicable data issued in accordance with SHY-145 Article 14/EASA 145.A.45(d)

Modification

The alteration of an aircraft/aircraft component in conformity with an approved standard.

Overhaul

The restoration of an aircraft/aircraft component by inspection and replacement in conformity with

an approved standard to extend the operational life.

Pre-flight Inspection/Check

The inspection carried out before flight to ensure that the aircraft is fit for the intended flight. It does

not include defect rectification.

Principal Place of Business

The head office or the registered office of the undertaking within which the principal financial functions and operational control of the activities referred to in this Regulation is exercised.

Quality Assurance

All those planned and systematic process-centered activities implemented in a quality system

necessary to provide adequate confidence that operational and maintenance practices satisfy

given requirements.

Repair

The restoration of an aircraft/aircraft component to a serviceable condition in conformity with an

approved standard.







ABBREVIATIONS

AD : Airworthiness Directive

AML : Aircraft Maintenance Log

AMOC : Alternative Methods of Compliance

AOC : Air Operator Certificate

ARC : Airworthiness Review Certificate

ARS : Airworthiness Review Staff

CAA : Civil Aviation Authority

CAM : Continuing Airworthiness Management

CAMM : Continuing Airworthiness Management Manual

CAMO : Continuing Airworthiness Management Organization

CDL : Configuration Deviation List

CDR : Customer Departure Record

CML : Cabin Maintenance Log

DGAC : Direction General de l’Aviation Civile

DIL : Deferred Item List

DIRS : Deferred Item Record Sheet

DR : Departure Record

DOA : Design Organization Approval

EASA : European Aviation Safety Agency

ETSO : European Technical Standard Order

EU-OPS : EASA Requirements for Operators

FAA : Federal Aviation Authority

MCC : Maintenance Control Center

MEL : Minimum Equipment List







MMEL : Master Minimum Equipment List

MRO : Maintenance Repair Organization

NRWI : Non-Routine Work Item

OTC : One Time Concession

SB : Service Bulletin

SHY-6A : Turkish DGCA Requirements for Operators’ of Commercial Air Transport

SHY-6B : Turkish DGCA Requirements for General Aviation

SHY-M : Turkish DGCA Requirement for Operators’ Maintenance Management System

SHT-OUIB : Turkish DGCA Instruction for Certifying Special Flight Permission

SIL : Service Information Letter

SL : Service Letter

STC : Supplemental Type Certificate

SVP : Senior Vice President

TAMES : Turkish Airlines Maintenance Engineering System

TCH : Type Certificate Holder

TURKISH AIRLINES TECHNIC Inc. : Hereinafter named as Turkish Technic

TURKISH AIRLINES Inc. : Hereinafter named as Corporate

Turkish DGCA : Turkish Directorate General of Civil Aviation







PAGE OF AMENDMENT

Number of Amendment : Rev.00 Date: 31.10.2013

Classification of Amendment : Minor Major

Page to Delete Page to Insert Reason

- - Initial Issue

X







Part 0

General Organization



Revizyon Tarihi/Revision Date 31.10.2013





0.1. CORPORATE COMMITMENT BY THE ACCOUNTABLE MANAGER

Corporate shall implement, ensure the continuity of and continuously improve the Integrated

Management System which is the management system of Corporate. Integrated Management

System of Corporate is based on Corporate Policy, Quality Policy, Safety Policy, Occupational

Health and Safety with Environment Policy, Information Security Policy, Our Customer Satisfaction

Policy and Training Policy. The Integrated Management System of Corporate has been drawn up by

the integration of the national and international laws, civil aviation rules and regulations as well as

the management systems and standards applied by the Corporate. This system also includes all

requirements of Quality Management System (Compliance Monitoring System) and Safety

Management System required by national and international regulations involved.

The Integrated Management System has been established and documented in compliance with the

standards as per EK.10.18.001 Integrated Management Manual.

This exposition is within the scope of Integrated Management Manual and defines the organization

and procedures upon which Continuing Airworthiness Management Organization Approval of

Corporate under SHY-M/SHT-M/EASA Part-M is based.

These procedures are approved by the undersigned and must be complied with, as applicable; in

order to ensure that all the continuing airworthiness activities including maintenance for aircraft

managed by Corporate is carried out on time to an approved standard.

It is accepted that these procedures do not override the necessity of complying with any new or

amended regulation published by Turkish DGCA from time to time where these new or amended

regulations are in conflict with these procedures. Corporate shall also comply with EU-OPS to

ensure continued validity of AOC in respect of the maintenance system.

It is understood that Turkish DGCA will approve this organization whilst Turkish DGCA is satisfied

that the procedures are being followed. Turkish DGCA and other relevant authorities who can

identify themselves as maintenance inspectors must be granted access to Corporate’s offices,

maintenance facilities and Turkish Technic’s maintenance facilities. It is further understood that

Turkish DGCA reserves the right to suspend, vary or revoke CAMO approval of the Corporate, as

applicable, if Turkish DGCA has evidence that procedures are not followed or standards not upheld.

It is further understood that suspension or revocation of the approval of CAMO will invalidate the Air

Operator Certificate (AOC).

Where tasks are delegated throughout this manual to any SHY-145/EASA Part-145 Approved

Maintenance Organization, or in case of technical services, including but not limited to engineering

and planning activities, are contracted to other organizations, Corporate will not be relieved from its

overall responsibility.

As the person having overall responsibility for Corporate, I recognize flight safety as a prime

consideration at all times and I commit to provide full support to improve safety culture within the

Corporate and also to provide full compliance with work safety requirements.







0.2. GENERAL INFORMATION

0.2.1. Brief Description Of The Organization

Turkish Airlines Inc. is a commercial Air Operator (Flag Carrier).

Corporate’s CAMO which is structured under the management of Accountable Manager is

approved by Turkish DGCA. A Quality System is established which works independently and

monitors all activities on the continuing airworthiness management system to ensure that it

remains in conformity with the applicable SHY-M/SHT-M/EASA Part-M requirements. For the

complete management structure refer to the organization management chart in paragraph 0.4.2.

Corporate’s CAMO holds the privileges according SHY-M/SHT-M/EASA Part-M to manage the

continuing airworthiness of aircraft listed in AOC.

Name and Address of the Operator:

Turkish Airlines Inc.

Head Office, Atatürk International Airport,


Phone: +90 (212) 468 70 26

+90 (212) 468 70 27

Fax : +90 (212) 465 20 20

Telex : ISTDZTK

0.2.2. Relationship With Other Organizations

Subsidiaries/Mother Company

Corporate’s subsidiaries are as follows:

Turkish Technic: A wholly-owned subsidiary of Corporate, Turkish Technic provides

maintenance, repair and technical support services to Corporate as well as to more than a

hundred domestic and international airlines.

Turkish HABOM: A wholly-owned subsidiary of Corporate, Turkish HABOM provides

maintenance, repair and technical support services to Corporate as well as to the other domestic

and international airlines.

Sun Express: Founded in October 1989 as a subsidiary company of Turkish Airlines and

Lufthansa which each controls a 50% stake and is one of the leading airlines in the traffic

between Germany and Turkey.







Turkish Do&Co: Founded in 2007 on the basis of an equal joint venture with the participation of

Turkish Airlines and Do&Co, a global catering company with very strong reputation all around

the world. The company provides catering services to Turkish Airlines and more than 60

domestic and foreign airlines since 2007.

Turkish Engine Center (TEC): A joint venture of Turkish Technic and United Technologies

(Pratt&Whitney) in which Turkish Technic controls a 49% stake. Provides aircraft engine

maintenance, repair, and overhaul services to customers in Turkey and its hinterland.

Turkish Ground Services (TGS): A joint venture of Turkish Airlines and HAVAŞ in which each

controls a 50% stake. The Company began operations in early 2010 and currently provides

ground services to domestic and international airlines at eight main airports in Turkey including

Istanbul Ataturk Airport.

Turkish OPET Aviation Fuels: A joint venture of Corporate and OPET Petrolcülük A.Ş. in which

each controls an equal stake. Provides jet fuel storage and supply services.

Goodrich THY Technic Service Center: Cofounded in 2010 with Goodrich, a global supplier of

systems and services to the aerospace and defense industry. The company aims to give high

quality Nacelle and Thrust Reverser maintenance, repair and overhaul services to domestic and

international airlines.

TURKBINE Technic Gas Turbines Maintenance Repair Inc.: A joint venture with Zorlu Enerji

Tesisleri İşletme ve Bakım Hizmetleri A.Ş, in which Turkish Technic controls a 50% stake.

Provides industrial gas turbine maintenance, repair and overhaul services to airlines and power

stations

Turkish Cabin Interior Systems Industries, Inc.: Turkish Technic, Turkish Airlines and

TUSAŞ-TAI joint venture, in which Turkish Airlines Group controls 51% stake. Provides design,

manufacture, logistical support, modification, and marketing of aircraft cabin interior systems and

components.

TSI Aviation Seats: The company was founded with the stakes of Assan Hanil Group and

Turkish Airlines Group Companies. The company operates in designing, production,

modification, marketing and selling of aircraft seats and spare-parts.

Consortiums

Not applicable.

0.2.3. Aircraft Managed-Fleet Composition and Scope of Work

Current fleet composition is stated in AOC.

Corporate fleet composition, registrations, first operator, and delivery dates to first

operator/Corporate are listed in LS.50.004 SHY-6A Fleet List. Fleet List is revised every three

months.







Per October 31st 2013, the fleet composition is as follows:

Type of Aircraft Number in Operation

Airbus A340-300 7

Airbus A330-200/-243F/300 22

Airbus A319/320/321 88

Airbus A310-300 3

Boeing B777-300ER 12

Boeing B737-700/800/900ER 62

Scope of Work

Corporate’s CAMO provides Continuing Airworthiness Monitoring and Support for the following

aircraft:

Type of Aircraft Type of Engine

Approved Maintenance Programme Reference

Permit to Fly Authorisation

Airworthiness Review

Authorisation

Airbus A340-300 CFM56-5C EK.10.50.106 NO YES

Airbus A330-200/300 GE CF6-80E1 EK.10.50.105 NO YES

Airbus A330-200/300 RB 211 Trent772B EK.10.50.105 NO YES

Airbus A330-243F RB 211 Trent772B EK.10.50.117 NO YES

Airbus A319/320/321 CFM56-5B EK.10.50.103 NO YES

Airbus A319/320/321 IAE V2500 series EK.10.50.103 NO YES

Airbus A310-300 GE CF6-80C2 EK.10.50.102 NO YES

Boeing B777-300ER GE90-115 EK.10.50.114 NO YES

Boeing B737-

700/800/900ER CFM56-7B EK.10.50.112 NO YES

0.2.4. Type Of Operation

Corporate as an Star Alliance member operates closely with partner airlines, harmonizing

services and linking routes to offer customers a comprehensive global network. As a result,

Corporate and its partners can offer the customer more destinations, higher frequencies,

boarding passes for onward flights and smoother quicker transfers.

Corporate operates types of aircraft indicated in AOC (AOC Number: TR.001) in scheduled

and/or non-scheduled mode to several destinations in Turkey, Europe, America, Asia and Africa.

The main operating base is İstanbul-TURKEY.

The Corporate network consists of short and long haul destinations, following table gives a

global summary of the countries and cities served per October 31st 2013:







0.2.5. Updating CAMO Approval Statement

See PR.50.024 The Procedure for Updating of Continuing Airworthiness Management

Organization Certificate for details.

0.2.6. EU-OPS Subpart K and L Requirements

See PR.50.035 Procedure for Checking Conformity of Aircraft Equipment with EU OPS 1 for

details.

0.2.7. Documentation

Corporate shall hold and use applicable current maintenance data in accordance for the

performance of continuing airworthiness tasks referred to in M.A.709. See PR.01.18.001

Procedure for Management of Documents, PR.50.002 The Procedure for Management of

Maintenance Documentation and PR.50.010 Time and Continuing Airworthiness Records,

Responsibilities, Retention and Access Procedure for details.

0.2.8. Communication

Internal communication system and methods are explained in Corporate’s EK.10.18.001

Integrated Management Manual section 5.5.3, PR.10.18.014 Communication and Consultation

Procedure and PR.50.025 Procedure for Periodic Meetings. E-mail, intranet, fax, telephone and

formal letters shall be used as a communication method with external organizations that conduct

outsourced operational functions.

0.2.9. Subcontracting of Continuing Airworthiness Management Tasks

Subcontracting activities as per SHT-M AMC M.A. 201(h) (1) Appendix-2.2 and EASA Part-M

AMC M.A 201(h) (1) and Appendix II are stated in detail in PR.50.062 The Procedure For

Subcontracting Continuing Airworthiness Management Tasks.

COUNTRY CITY AIRPORT

DOMESTIC 0 42 43

INTERNATIONAL 104 197 198

EUROPE 42 93 94

FAR EAST 21 29 29

MIDDLE EAST 13 33 33

N. AFRICA 7 13 13

E. AFRICA 6 8 8

W. AFRICA 8 9 9

M. AFRICA 2 2 2

S. AFRICA 1 2 2

N. AMERICA 2 6 6

S. AMERICA 2 2 2

TOTAL 104 239 241







0.3. MANAGEMENT PERSONNEL

CEO and President of Corporate is the Accountable Manager, SVP Technical is the Nominated

Postholder for Continuing Airworthiness, and SVP, Quality Assurance is the Designated Quality

Manager according to SHY-M/SHT-M/SHT-OPS 1/EASA Part-M/EU-OPS.

The senior group of persons are responsible to ensure that Corporate is in compliance with SHY-

M/SHT-M/SHT-OPS 1/EASA Part-M/EU-OPS requirements. They represent the continuing

airworthiness management structure of Corporate and are responsible for monitoring of all functions

specified in the requirements stated above.

Nominated Postholder for Continuing Airworthiness and SVP, Quality Assurance shall be approved

by Turkish DGCA.

Quality Assurance Directorate reviews Form-4 and other relevant documents and makes

coordination for incomplete documents and ensures the completion. Quality Assurance Directorate

submits the complete documents and Turkish DGCA Form-4 to Turkish DGCA for approval.

The persons nominated shall be able to demonstrate relevant knowledge, background and

satisfactory experience related to aircraft/component maintenance and demonstrate a working

knowledge of SHY-M/SHT-M/EASA Part-M and SHY-145/EASA Part-145.

See PR.10.18.017 Procedure for Approval of Managerial Personnel by Civil Aviation Authorities for

details.

0.3.1. Accountable Manager

Name: Temel KOTİL, PhD

Title: Chief Executive Officer (CEO) and Member of the Board, General Manager of the

Corporate.

0.3.2. Nominated Postholder for Continuing Airworthiness Activities

Name: Atilla COŞKUN

Title: Senior Vice President, Technical

0.3.3. Designated Quality Manager

Name: Selman NAS, PhD

Title: Senior Vice President, Quality Assurance

See LS.10.35.001 Acting List for deputies to Accountable Manager, Nominated Postholder for

Continuing Airworthiness and SVP, Quality Assurance.







0.3.4. Continuing Airworthiness Coordination

The following table identifies group of person within the Corporate who hold responsibilities

under the terms of this manual and SHY-M/SHT-M/EASA Part-M requirements. These persons

are ultimately responsible to the Accountable Manager.

The details of duties and responsibilities for the following positions are listed in “info.thy.com”.

CEO and President Accountable Manager

SVP, Technical Nominated Post Holder for Continuing Airworthiness

SVP, Quality Assurance Designated Quality Manager

Responsible Manager Engineering Manager

Responsible Manager Planning and Operation Manager

Responsible Manager Contracts Manager

Responsible Manager Airworthiness and Reliability Manager

Responsible Manager Configuration and Project Manager

ARC Signatory Airworthiness Review Staff

Airworthiness Review Staff are listed in LS.50.014 List of Airworthiness Review Staff. Personnel

who have an authorization for extension of airworthiness review certificate are also listed

LS.50.015 List of Staff Authorized for Extension of Airworthiness Review Certificate.

Airworthiness Review Staff are automatically recognized as person with the authority to extend

an airworthiness review certificate.

0.3.5. Duties And Responsibilities

In respect of SHY-M/SHT-M/EASA Part-M, duties and responsibilities of CAMO personnel are

described in following sections. Others are explained in https://info.thy.com/Pages/default.aspx

which is official intranet system of Corporate.

0.3.5.1. Accountable Manager

The Accountable Manager has the overall responsibility to meet the requirements of SHY-

M/SHT-M/EASA Part-M. He is responsible to ensure that all flight operations and

maintenance activities can be financed and are carried out to the required standards. In

particular, he is responsible for ensuring that adequate contractual arrangements exist. This

includes, amongst others, provision of facilities, material and tools, sufficient competent and

qualified personnel in relation to the work to be undertaken. All of this with a view to ensure








that all due continuing airworthiness activities including maintenance is performed on time

and in accordance with the applicable requirements, regulations and approved standards

and that the aircraft has a valid Certificate of Airworthiness for all flights undertaken.

The Accountable Manager has the financial responsibility for all of the continuing

airworthiness activities.

0.3.5.2. Nominated Postholder for Continuing Airworthiness

Nominated Postholder for Continuing Airworthiness is appointed by and reports to the

Accountable Manager. He is approved by Turkish DGCA.

For every aircraft managed in the Corporate’s CAMO, the Nominated Postholder for

Continuing Airworthiness has the following responsibilities:

The amendment and control of Continuing Airworthiness Management Manual,

Review and implementation, as appropriate, of any additional Turkish DGCA national/international requirements,

Establishment and development of continuing airworthiness policy, including the approval of maintenance programme’s (including reliability programme) required by SHT-M/EASA Part M.A.302,

Analysis of the effectiveness of the maintenance programme as required by SHT-M/EASA Part-M M.A.708(b) and Appendix 1 to AMC M.A.302,

Ensuring that all maintenance is carried out in accordance with the approved maintenance programme and approved/maintenance data on time,

The relationship with SHY-145/EASA Part-145 approved maintenance organization and establishment of a maintenance contract required by SHT-M/EASA Part M.A.201(h)2,

Ensuring that the Quality System required by SHY-M/SHT-M/EASA Part M.A.712 is effective in its application and any follow up actions required to address findings,

Approval, by Turkish DGCA of Corporate’s Aircraft Maintenance Log, required by SHT-M/EASA Part M.A.306, including any subsequent amendment thereto,

Ensuring that Corporate’s Continuing Airworthiness records are managed and archieved as required by SHT-M/EASA Part M.A.305,

Ensuring work planning and follow up,

Ensuring that modifications and repairs (changes) are carried out to an approved standard,

Ensuring that all applicable airworthiness directives and operational directives with a continuing airworthiness impact are applied,







Non mandatory modification embodiment policy,

Ensuring that all defects are rectified by an appropriately approved maintenance organization,

Ensuring that line and base maintenance is contracted whenever necessary,

That the Certificate of Airworthiness for each aircraft operated by the Corporate remains valid in respect of;

the airworthiness of the aircraft the expiry date specified on the Certificate, and any other condition specified in the Certificate

Responsible for ensuring the management of safety risks in maintenance operations,

Maintains liaison with Turkish DGCA, regulatory authorities, original equipment

manufacturers, and other operationally relevant internal and external entities.

0.3.5.3. SVP, Quality Assurance

SVP, Quality Assurance has the following responsibilities:

Establishing a Quality Assurance Programme which includes the monitoring of all

continuing airworthiness activities.

Monitoring compliance with SHY-M/SHT-M/EASA Part M.

0.3.6. Manpower Resources and Training Policy

0.3.6.1. Manpower Resources

CAMO employs the group and number of personnel required to actively manage, control and

review all continuing airworthiness requirements through Technical Service Agreement and

Maintenance Agreement(s) and to ensure functioning of quality system.

The number of employees dedicated to the performance of the CAM system and related

quality system is as follows per October 31st 2013:







Group of Person Number of Employees

Continuing Airworthiness Management

(administrative personnel) including office staff

9

Quality Assurance Directorate 16

Engineering Management 13

Planning and Operation Management 19

Contracts Management 11

Airworthiness and Reliability Management 17

Configuration and Project Management 5

Total 90

CAMO has a man-hour plan showing that the organization has sufficient employee to plan,

perform and control all continuing airworthiness activities in accordance with CAMO Approval

Statement whereas Quality Assurance Directorate has such a man-hour plan for monitoring,

auditing and controlling activities of the organization.

Each department defines the qualification and determines sufficient number of personnel to

perform the work by making man-hour planning and duty descriptions as per stated in

“info.thy.com”.

See PR.10.18.027 Annual Man-Hour Planning Procedure for details.

0.3.6.2. Training Policy

Training will be provided by CAMO to ensure that each member of staff is adequately trained

to carry out the functions of, and satisfy the responsibilities associated with, the SHY-M/SHT-

M/EASA Part-M CAM functions in accordance with PR.50.006 Training Procedure.

Regarding the selection, identifying of the training needs, training, authorization and

evaluation of the personnel who will take part in the internal and external audits is set out in

PR.10.18.018 Procedure for Competencies of Auditor.

http://info.thy.com/







0.4. MANAGEMENT ORGANIZATION CHARTS

0.4.1. General Organization Chart

BOARD OFDIRECTORS

EXECUTIVECOMMITTEE

CEO &PRESIDENT

MANAGER PRIVATE OFFICE

CHIEF OF STAFF

SVPPARTICIPATIONS

SVPLEGAL

SVPMEDIA RELATIONS

SVPSECURITY

SVP LINEMAINTENANCE

SVP FLIGHT TRAINING

SVPTECHNICAL

SVPINSPECTION

BOARD

SVP QUALITY

ASSURANCE

CHIEF HUMAN RESOURCES OFFICER

CHIEF FINANCIAL OFFICER

CHIEF COMMERCIAL OFFICER

CHIEF INVESTMENT & TECHNOLOGY OFFICER

CHIEF FLIGHTOPERATIONS OFFICER

CHIEF MARKETING OFFICER

SVP CORPORATESAFETY

0.4.2. Continuing Airworthiness Management Organization Chart

0.4.3. Facility Information

Office accommodation should be such that the incumbents, whether they may be continuing

airworthiness management, planning, technical records or quality staff, can carry out their

designated tasks in a manner that contributes to good standards.







0.5. NOTIFICATION PROCEDURE TO TURKISH DGCA REGARDING CHANGES TO THE

ORGANIZATION’S ACTIVITIES/APPROVAL/LOCATION/PERSONNEL

SVP, Quality Assurance shall notify Turkish DGCA when significant changes have been made within

the Corporate. Turkish DGCA has to be informed prior to incorporating proposed changes so that

approval can be granted. These changes include:

1. The name of the company

2. The location of the company

3. Additional locations of the company

4. Accountable Manager

5. Nominated Postholder for Continuing Airworthiness

6. Designated Quality Manager

7. Airworthiness Review Staff

8. Scope of work/aircraft managed

9. Continuing airworthiness management procedures that could significantly affect the approval

10. Aircraft Maintenance Log

11. The Maintenance Programmes

12. Maintenance support arrangements insofar as they affect CAMO approval

Turkish DGCA should be notified in ten days for aforementioned items from 1 to 8. In case of

proposed changes not known beforehand, these changes should be notified at the earliest

opportunity. Notifications to Turkish DGCA are issued by SVP, Technical and SVP, Quality

Assurance. Changes will not become official until they have been assessed and approved by

Turkish DGCA.

If the Accountable Manager is changed, SVP, Quality Assurance has to ensure that the Accountable

Manager signs the Corporate Commitment (Part 0.1 of CAMM) at the earliest opportunity.







0.6. AMENDMENT PROCEDURE

An amendment to CAMM may be required when;

SHY-M/SHT-M/EASA Part M and/or EU-OPS requirements are changed,

The conditions explained in Part 0.5 of CAMM occur,

Improvement of parts in CAMM is required or,

Inadequacy or non-conformity identified through internal or external audits.

SVP, Technical is responsible for any amendments and revisions of CAMM including any associated

manuals and procedures. SVP, Quality Assurance is responsible for review, as well as for

submission any amendment (apart from minor amendments and notifications stated in 0.5 section)

of CAMM to Turkish DGCA for approval.

When an amendment to CAMM is required, it shall consist of replacement of the page(s) affected.

The new page(s) shall have the revision date and the revision number indicated at top of the page.

List of effective pages shall also be revised with each amendment so that CAMM can be checked

and kept update. A vertical line shall be put to the left of revised line(s) for indication purpose.

Minor Amendments

Minor amendments to this manual and continuing airworthiness management procedures may be approved through an indirect approval procedure.

Minor amendments are:

Change in manpower resources up to %20 (except personnel requires Form 4),

Editorial changes (including changing of documents codes, name of documents, etc.)

Reorganization of pages,

Revision of distribution list,

Changing of department names,

Changes in reference to other documents (changes of procedures, forms and lists those are

not affected by SHY-M/SHT-M/EASA Part M).

Minor amendments are evaluated and accepted by SVP, Quality Assurance upon assessment. After acceptance, it will be forwarded to Turkish DGCA for notification.

For designation of revisions and amendments of CAMM, enumerating shall be used in ascending order as below:

- Rev.01A: First revision (01), first indirect amendment of CAMM (A),







- Rev.02B: Second revision (02), second indirect amendment of CAMM (B), and the like.

Hand written amendments or revisions are not permitted.

CAMM will be reviewed at intervals not exceeding 12 months.

Except in special cases for CAMM mentioned here, management of “Internal Documents" prepared

and issued within the organization of Corporate as well as those "External Documents" prepared

and issued by external sources other than Corporate, as required by the Integrated Management

System of Corporate under the national and international standards is carried out as described in

“PR.01.18.001 Procedure for Management of Documents” and “PR.10.18.039 Procedure for

Preparation of Documents”. The methods and the principles in relation to the preparation, revision,

issuance, cancellation, and uploading to the portal, of the documents available within the Corporate

are also described in these procedures.

0.7. SAFETY MANAGEMENT SYSTEM (SMS)

0.7.1. General

While the elimination of accidents (and serious incidents) would be desirable, a one hundred

Percent safety rate is an unachievable goal. Failures and errors will occur, in spite of best efforts

to avoid them. No human activity or human made system can be guaranteed to be absolutely

Safe, i.e. free from risk. Safety is relative notion whereby inherent risk are acceptable in a “safe

system” Safety is the state which the risk of harm to person or of property damage is reduced to,

and maintained at or below, an acceptable level through a continuing process of hazard

identification and risk management.

A safety management system (SMS) is an organized approach to managing safety, including the

Necessary organizational structures, accountably, policies and procedures. Turkish Airlines

maintains a Safety Management System that is thoroughly expressed in Turkish Airlines

EK.10.21.001 Safety Manual with the approval of the Turkish Directorate General Civil Aviation

according to SHT SMS and ICAO Doc 9859.

The ideal objective of any safety system is to develop a system free of hazards. However,

absolute safety is not practically possible because complete freedom from all hazardous

conditions is not an attainable possibility, particularly when dealing with complex sociotechnical

system that is inherently hazardous, such as aviation. The fundamental objective of safety

systems is to identify, eliminate or control, document hazards or potential hazards and to create

a data driven process to ultimately become predictive in nature whilst strengthening safety

barriers.

Turkish Airlines values safety as one most the important priorities within the organization but

Realizes that a safety system is not an absolute quantity, but rather an optimized level is risk

Management that is constrained by cost, time, and operational effectiveness. Thus, the safety

Management system developed and implemented by Turkish Airlines organization can be

described as a dynamic risk management system based on quality management system

principals in a structure scaled appropriately to the operational risks and applied safety culture.







In essence it is a systematic process where risks and or harm to persons and or property

damage is reduced and maintained at or below an acceptable level through a continual process

of hazard identification and risk management.

0.7.2. Handling, Notifying and Reporting of Occurrences

Flight Safety is the number one priority for Turkish Airlines. Reporting of incidents and accidents

improves flight safety by correlating the data and identifying potential problem areas. As such,

reporting of all incidents and accidents should be considered of utmost importance and flight

crew members are encouraged to submit a written report when an occurrence that could

potentially have an adverse effect on the safety of flight operations has been observed. The

Safety Declaration by the CEO & President clearly represents Turkish Airlines’ perspective on

Flight Safety. The original document may be reached by first selecting the Flight Safety

department link on the Turkish Airlines Portal main page (info.thy.com) then clicking the "Safety

Declaration" link.

Turkish Airlines is determined and prepared to operate at the highest levels and standards of

safety. As is it already well known safety is at the core of an airline’s existence. It is with this that

we try to operate safely; conduct our operations and try to please our customers, all in one. As

management we would like to reassure our employees that it is our goal to accomplish the

former mentioned with the utmost of priority. Having said this, we fully trust and believe that our

employees will approach the subject with as much sensitivity and responsibility as possible, and

will share any Information that would be beneficial to flight safety. To fulfill this goal, the Flight

Safety Department has created a "Confidential/Voluntary Reporting System.” The system helps

to improve flight safety through the inputs of the employees. So long as reports are not part of a

mandatory submission the submitter or those involved are by no means subject to any penalty or

disciplinary action. This exemption will not stand for those incidents and accidents involving third

party notifications or any legal ramifications. The information submitted will only be used for

enhancing the safety of flight operations within the company. Aside from being the priority of

managers, ensuring flight safety should be everyone's priority and duty. As employees, we

should do all that we can to be the industry's safest airline.

0.7.3. Safety Reporting System (SRS)

The SRS system that has been implemented by Turkish Airlines is a comprehensive centralized

set of tools that integrates analysis of risk-related activities across the organization including

safety, quality and securi ty management through to occupational safety. The SRS process

includes mandatory reporting, confidential reporting, accident/incident reporting, FDM data,

analysis and investigation through to auditing and corrective action tracking. The first step in the

system flow is to report an event or a potential occurrence through the web interface in the form

of an e-report which can be accessed through Turkish Airlines SRS portal(aqdportal.thy.com).

This information is then created as an occurrence within the database. In any proactive safety

process, collecting information about safety concerns, issues, hazards and safety occurrences is

of vital importance to effectively maintain and strengthen the integrity of safety barriers.

Contemporary processes would normally see reporting occurrences or hazards to the relevant







departments within an organization. This process is arguably inefficient and often prone delays

in regards to the inter-departmental data integration within the internal safety system processes.

With the implementation of Turkish Airlines SRS and its E-functionality, data integration is

centralized and almost instantaneous.

The SRS tools was designed to gather input from any employee, within Turkish Airlines that

have access to internet and a compatible web browser, regardless of the current location. Each

user, once logged in, will have a variety of reporting options specifically designed for their field of

operations. The e-Reporting table below depicts the type of reporting available to each relevant

department.

0.7.3.1. Mandatory Occurrence Reports (MOR)

A fundamental part of Turkish Airlines Safety Management System is the occurrence

reporting process and subsequent investigations and hazard analysis. This calls upon every

employee to contribute to safety by reporting any occurrences or potential hazard and to

assist fully with the associated investigation. By learning from these occurrences and taking

the necessary action, a more serious or catastrophic situation may be prevented. The

Publication DGCA SHY 60-02 details procedures, with regard to the reportable occurrences,

that must be notified to the DGCA according to national practices. In addition to DGCA SHY

60-02, Turkish Airlines Safety Department has initiated a comprehensive Mandatory

Occurrence Reporting schemes, in the form of safety reports (ASR,CSR, MSR etc.), which

mandates personnel into reporting certain events. The type of events that are mandatory to

report will vary depending of the operational department.

0.7.3.2. Hazard Reports

The human is the most important aspect in the identification, reporting, and controlling of

hazards. Most accidents are the result of an inappropriate human action, human error,

inadequate design, inadequate procedures, loss of situational awareness, intentional action,

inadequate ergonomics and or human factor consideration. Any event which may result in

significant degradation to safety or which has the potential to cause damage and/or injury

should be reported via the hazard reporting process within Turkish Airlines SRS.







0.7.3.3. Confidential Reporting

A confidential reporting system is also available throughout the organization, via the SRS

portal, that facilitates reporting of events, hazards and/ or concerns resulting from or

associated with human performance in operations. This system is fully supported by senior

management and it is intended to give Turkish Airlines employees an opportunity to report

events, error or discrepancies which they would normally be reluctant to report through

normal channels. To alleviate the fear of reprisals against the reporter, the safety system

0.7.3.4. Reporting and Just Culture Philosophy

Turkish Airlines SMS is aimed at achieving the highest possible standards and levels of

safety within the scopes of its operations. It is imperative that all staff members contribute to

the safety programs for such an initiative to be successful. Uninhibited reporting at all levels

is major defense against any compromises to system defenses. It is therefore every

employee’s responsibility to communicate any information which may affect the safety and

operations of Turkish Airlines.

Although Turkish Airlines supports a non-punitive reporting and safety process, having a

blanket amnesty on the reporting system will affect the system credibility negatively.

Reckless behavior and deliberate violations of corporate’s standards and procedures or a

history of non-compliance or will not be tolerated.

0.7.3.5. Reporting Processes and Procedures

The SRS data will be reviewed and processed according to PR.10.21.009 Safety Reporting

Assessment and Investigation Procedure and the dissemination of relevant analyzed data

will be accessible to various committees and subcommittees for review. For more information

regarding the reporting procedures for personnel refer to PR.10.21.008 Safety Reporting

System Procedure.







Part 1

Continuing

Airworthiness

Management

Procedures







1.1. AIRCRAFT TECHNICAL LOG UTILIZATION AND MEL APPLICATION

Corporate Aircraft Technical Log is a system for recording pertinent flight details as well as defects

and malfunctions discovered during the operation and for recording of related information of

maintenance carried out on the particular Corporate’s aircraft. Aircraft Maintenance Log applies,

whilst that aircraft is operating between two scheduled visits to the base maintenance facility. In

addition, it is used for recording operating information relevant to flight safety and shall contain

maintenance data that the operating crew needs to know. This is the main mean of communication

between the operating crew and the maintenance crew.

Corporate Aircraft Technical Log system consists of AML, CML, DIL, DIRS, Within-Limit Structural

Damage Record and Tracking File.

Each page of AML and CML are pre-printed with the name of “Turkish Airlines Inc.” and page serial

number.

TAMES is used for recording and accessing Aircraft Technical Log data and monitoring

airworthiness of aircraft.

The information about flight hours and landings/cycles of aircraft and engines, time control of life

limited parts, next scheduled maintenance data is not recorded on AML and tracked on TAMES. For

details see PR.50.010 The Procedure for Time and Continuing Airworthiness Records,

Responsibilities, Retention and Access.

Instructions for Use

Usage of AML and DIL is explained in PR.10.50.028 Procedure for Usage of Aircraft Maintenance

Log. Usage of CML and DIRS is explained in PR.10.50.030 Procedure for Usage of Cabin

Maintenance Log. The designing and managing of AML pages are explained in PR.10.50.051

Procedure for Managing of Aircraft Maintenance Log Pages.

Aircraft Technical Log Approval

AML is only approved by Turkish DGCA. Once a new AML is designed or AML is revised, it is

submitted to Turkish DGCA for approval. It comes into force upon approval by Turkish DGCA.

MEL

If some deviations from the type certified configuration and equipment required by the operation

rules were not permitted, the aircraft may not be flown unless all such equipment was operable.

Certain deviations from these requirements are authorized to permit continued or interrupted

operation of the aircraft. These allowable deviations are listed in the MEL which is approved by

Turkish DGCA.

Original and revisions of MEL Documents’ concerning aircraft in Corporate’s fleet are prepared in

accordance with MMEL and SHT MMEL/MEL Instruction.







MEL Classes

Corporate’s MEL shall cover time limits, described in SHT MMEL/MEL Instruction, for repair of a

defect.

This time limit classification for the particular defect shall be stated on AML and DIL where the

defect is recorded. The due date for the rectification will be calculated and shall be noted on DIL

page as well.

Application

In case rectification cannot be performed in the aircraft ground time, deferment is performed as

explained in PR.10.50.028 Procedure for Usage of Aircraft Maintenance Log. Deferred item is

tracked by TAMES.

Acceptance by the Crew

Once the technical tolerance is presented by the maintenance organization, the decision to accept

the technical tolerance or to defer a defect rectification within the possibilities allowed by the

MEL/CDL is the responsibility of the Pilot in Command.

MEL conditions and limitations do not relieve the Pilot in Command from determining that the aircraft

is in fit condition for safe operation with specified unserviceability.

The decision of the Pilot in Command to have allowable inoperative items corrected prior to flight will

take precedence over the provisions contained in the MEL. The Pilot in Command may request

requirements that are essential to the safety of a particular flight under the special conditions

prevailing at the time. However, he shall never accept lower requirements.

Aircraft is confirmed and accepted as fit to make intended flight by pilot in command, after

successfully accomplishment of required actions of preflight inspection task card and filling and

signing of preflight inspection section of AML.

Management of MEL Time Limits

A MEL time limit for a deferred item is monitored through TAMES. Required planning for rectification

is performed by Line Maintenance Directorate considering rectification interval of deferred item.

Nominated Postholder for Continuing Airworthiness is responsible for keeping an adequate control

system to ensure the defect is rectified within the period prescribed in the MEL. This responsibility is

fulfilled by attending daily line maintenance planning meeting.

MEL is intended to permit operation for a limited period with inoperative items of equipment.

Although the time limitations for inoperative items are not available in the MEL, they may be

available in any maintenance data. In this situation, it is important to make repairs as early as

possible at the main base where repairs or replacement can be made, since additional malfunctions

may require the aircraft to be taken out of service.







MEL Time Limitation Overrun

Once a deferred item shall not be rectified within time limits allowed by MEL, MEL One Time

Rectification Interval Extension is applied as explained in PR.10.50.028 Procedure for Usage of

Aircraft Maintenance Log. In case rectification interval extension shall not be applied to deferred

item, aircraft is grounded to perform rectification action for deferred item.

For ferry flight only, in extreme circumstances, by SHY-145/EASA Part-145 approved or EASA

accepted maintenance organization an overrun is justified and safe operation (with or without

additional operational limitations) may be assumed, an overrun has to be granted by Turkish DGCA

on an application form sent by Nominated Postholder for Continuing Airworthiness. This overrun

time must have the aircraft or engine manufacturer's support in writing.

Special flights may be dispatched with less than the equipment specified in MEL provided all the

equipment expected to be utilized during the flight is operable and any relevant sections of the Flight

Manual are applied.

Permission for special flights must be requested from Turkish DGCA before each special flight by

Nominated Postholder for Continuing Airworthiness.

1.2. AIRCRAFT MAINTENANCE PROGRAM DEVELOPMENT AMENDMENT AND APPROVAL

The aircraft maintenance program shall be developed in accordance with SHT-M IR M.A.302/EASA

M.A.302 requirements for each type of aircraft in Corporate’s fleet. The aircraft maintenance

program development shall be carried out under the responsibility of the Nominated Postholder for

Continuing Airworthiness.

Human Factor principles shall be taken into account during the preparation and amendment and

planning of the maintenance program.

The purpose of the aircraft maintenance programme is to provide maintenance planning instructions

necessary for the safe operation of the aircraft.

Corporate has to ensure that maintenance of each aircraft shall be organized in accordance with an

approved aircraft maintenance programme. Any person or organization performing maintenance

shall be responsible subsequently for tasks performed.

The aircraft maintenance programme shall establish compliance with:

(i) instructions issued by the Turkish DGCA;

(ii) type certificate, restricted type-certificate, supplemental type-certificate, major repair design

approval, ETSO authorization or DOA and instructions for Continuing airworthiness stated in SHT

21.T 17. item if applicable;

(iii) additional or alternative instructions proposed by the Corporate, when approved in accordance

with SHT-M IR M.A.302/EASA M.A.302, except for intervals of safety related tasks referred item 1

as mentioned below, subject to sufficient reviews carried out in accordance with item 3 as







mentioned below which may be escalated and only when subject to direct approval by Turkish

DGCA in accordance with SHT-M IR M.A.302/EASA M.A.302.

1. The aircraft maintenance programme shall contain details, including frequency, of all

maintenance to be carried out, including any specific tasks linked to the type and the

specificity of operations.

2. The aircraft maintenance programme shall cover reliability programme.

3. The maintenance programs are reviewed on an annual basis and revised accordingly when

necessary and whenever any aircraft is phased in Corporate’s fleet. These reviews ensure

that the programme continues to be valid in light of the operating experience and instructions

from the Turkish DGCA whilst taking into account new and/or modified maintenance

instructions promulgated by the type certificate and supplementary type certificate holders

and any other organization that authorize to publish such data as part of

design/manufactured organization.

The aircraft maintenance programme and any subsequent amendments are approved by the

Turkish DGCA for aircraft listed in LS.50.004 SHY-6A Fleet List.

See details in PR.50.007 Maintenance Program Preparation and Update Procedure.

In case of need for variation to maintenance program periods, the application time for approval shall

be sufficient enough to enable the escalated maintenance check to be approved by Turkish DGCA

for SHY-6A fleet.

The short term escalation of a single task card/component/maintenance period shall be done after

approval.

See details in PR.50.008 Procedure for Short Term Escalation of Maintenance Check Period.

1.3. TIME AND CONTINUING AIRWORTHINESS RECORDS, RESPONSIBILITIES, RETENTION

AND ACCESS

The recording of dates, flight hours, landings and cycles is essential for the planning of maintenance

tasks and life limited aircraft components.

The running totals of flying hours, landings and engine hours and cycles, time to go until next

inspection and the accumulated aircraft hours and landings are managed, accessed and controlled

in TAMES.

The aircraft continuing airworthiness records shall consist of:

an aircraft logbook, engine logbook(s) or engine module log cards, propeller logbook(s) and

log cards, for any service life limited component as appropriate,

AML,







current status of airworthiness directives and measures mandated by the Turkish DGCA in

immediate reaction to a safety problem,

current status of modifications and repairs,

current status of compliance with maintenance programme,

current status of service life limited components,

current mass and balance report,

current list of deferred maintenance.

All continuing airworthiness records shall retain legible in paper form/computer program throughout

the required retention period after an aircraft or component is released to service or permanently

withdrawn from service according to SHT-M IR M.A.305/EASA M.A.305 as indicated in PR.50.010.

All entries made in the aircraft continuing airworthiness records shall be clear and accurate. When it

is necessary to correct an entry, the correction shall be made without destruction of the original

record, in a manner that clearly shows the original entry.

Corporate shall has responsibility for the retention and controlling of the records and submission of

the records to the Turkish DGCA upon request. Corporate is responsible for protection of the

records from damage, alteration, theft, fire, flood and access of unauthorized persons.

The records stored in the computer database system shall be backed up in every 24 hours. Each

terminal in use is safeguarded against the ability of unauthorized personnel to alter the database.

Information is modified by authorized people by using their password.

In case of purchase/lease-in, sale/lease-out and transfer to another organization of an aircraft in

Corporate’s fleet, all continuing airworthiness records shall be transferred to the new operator.

Technical Directorate remains responsible for transferring the records to any other person who

becomes the owner/operator of the aircraft in the case of transferring aircraft.

Continuing airworthiness records are made available to the person who authorized by Turkish

DGCA when requested.

Details are described in PR.50.010 Time and Continuing Airworthiness Records, Responsibilities,

Retention and Access Procedure.

1.4. ACCOMPLISHMENT AND CONTROL OF AIRWORTHINESS DIRECTIVES

Airworthiness Directives published by EASA for any aircraft, engine, propeller or another component

within the Corporate inventory shall be applied to Turkish registered aircraft unless Turkish DGCA

has issued an AD replacing the concerned AD.

To valid change of the application conditions or due time limits of the ADs (AMOC), then Turkish

DGCA approval shall be sought. Turkish DGCA approval is not required for EASA AMOCs.







To subscribe, receive and dispatch to the related departments of ADs are subcontracted to the

Subcontracted Engineering Company in accordance with General Terms Agreement. Out of normal

working hours, MCC is responsible for receiving emergency ADs.

Computer based programs are used by Subcontracted Engineering Company to register and

monitor the applicable and non-applicable EASA and Turkish DGCA ADs for any aircraft, engine,

propeller or another component within the Corporate inventory. Corporate is responsible to check all

applicable ADs for Corporate’s fleet from the web pages of Turkish DGCA and EASA to analyse

ADs and to ensure that all applicable ADs shall be entered in TAMES.

Corporate together with the Contracted Maintenance Organization/Subcontracted Engineering

Company are responsible for analyzing/assessment and ensuring timely embodiment of all

applicable ADs within the limits specified in the AD.

A copy of all applicable ADs is also kept in Corporate’s CAMO.

Airworthiness Directives controls shall include details as to:

the AD is not applicable or,

if the AD is applicable:

the Airworthiness Directive is not yet performed but the time limit is not overdue

the Airworthiness Directive is performed, and any repetitive inspection are identified and

performed

Failure to comply with AD shall invalidate the aircraft’s Certificate of Airworthiness. Any exceptional

condition should be approved by Turkish DGCA.

Nominated Postholder for Continuing Airworthiness shall ensure for accomplishment of any

applicable operational directive issued by Turkish DGCA with a continuing airworthiness impact and

measures mandated by Turkish DGCA in immediate reaction to a safety problem.

Details are described in PR.50.011 Procedure for Accomplishment and Control of Airworthiness

Directives.

1.5. ANALYSIS OF THE EFFECTIVENESS OF THE MAINTENANCE PROGRAM

The review of the effectiveness of the maintenance program is carried out in accordance with

PR.50.029 Procedure for Analysis of the Effectiveness of the Maintenance Program.

The following performance criteria are used for analysis of the effectiveness of the Maintenance

Program, such as:

Non Routine Work Item Rate caused by application of job cards,

Line Maintenance Report Rate,







Pilot Report Rate,

Unscheduled Component Removal Rate.

In Flight Shut Down Rate,

Technical Incident Rate,

Ground Interruption Rate,

Air Interruption Rate.

Maintenance Effectiveness Board initiates maintenance program effectiveness study by evaluating

FR.50.0060 Effectiveness Evaluation Form of Maintenance Program prepared by CAMO.

As a Results of Maintenance Program Effectiveness Analysis;

a) Maintenance task cards are evaluated in terms of the adequacy of their contents. This

evaluation may lead to one of the following results:

Cancellation of task card

Release of a new task card

Task card interval adjustment (Escalation or de-escalation of task card interval)

Change in task card content

b) The interval of the maintenance periods are evaluated in terms of compatibility. This


Determination of appropriate maintenance period types

Determination of appropriate maintenance period values

c) Compatibility of the maintenance performed on aircraft components are evaluated.

(Reviewing of Component Maintenance Program). This evaluation may lead to one of the

following results:

Change in component maintenance interval,

Change in component maintenance process.

d) The need to perform modification for aircraft systems and components are evaluated. This


Accomplishing modification SB(s) on certain aircraft systems and components, which are

prepared by the manufacturer







Using alternative components instead of certain components, which have improved

properties offered by manufacturer

The changes regarding maintenance task cards, maintenance intervals and components which are

determined as a result of Analysis of the Effectiveness of the Maintenance Program studies shall be

carried out in accordance with the processes specified in ‘’Chapter-8: The Maintenance Program

Optimization of The Reliability Control Program’’.

The changes to be made are approved as explained in the Reliability Control Program and got into

the effect after the maintenance program is updated.

See PR.50.029 Procedure for Analysis of The Effectiveness of The Maintenance Program and

EK.10.50.201 Reliability Control Program for details.

1.6. NON-MANDATORY MODIFICATION EMBODIMENT POLICY

All non-mandatory modifications are taken into consideration by Corporate and are

assessed/analyzed at least according to one of the followings:

Modifications which result in cancellation or interval change of any task card,

Modifications reducing the maintenance costs,

Modifications regarding seasonal cabin configuration changes,

Modifications improving the reliability,

Modifications which aim to prevent unscheduled heavy maintenance requirements which

could lead to operational problems,

Modifications reducing the operational costs,

Modifications having an effect on correcting the chronical failures experienced on Corporate

fleet,

Modifications requested by Corporate,

Modifications providing commonality between aircraft components and equipment,

Modifications improving flight safety and security,

Modifications which are supported by the manufacturer,

Modifications required due to any shortage of manufacturer support to the existing

component or equipment,

Modifications required by new rules and regulation,







Modifications improving passenger comfort.

Subcontracted Engineering Company shall have SBs, SLs and SILs etc. or indexes from design

organizations, manufacturers or related airworthiness authorities to assess these data on behalf of

Corporate. See PR.50.012 The Procedure for Non-Mandatory Modification Embodiment for details.

1.7. MAJOR REPAIR AND MODIFICATION STANDARDS

A major modification/repair is a type design change not listed in the aircraft, engine or component

specification that might appreciably affect the weight and balance limits, structural strength,

performance, engine operation, flight or other characteristics affecting airworthiness.

If a major modification is explained in the maintenance data (such as SB, AD, etc.) Turkish DGCA is

not notified about the modification and approval is not requested from Turkish DGCA.

Damage shall be assessed and modifications and repairs carried out using data approved by the

Type Certificate Holder’s Authority or data approved by a SHT-21T or EASA Part-21 approved

design organization or data contained in the certification specifications referred to in EASA Part 21

point 21A.90B or 21A.431B.

When a major modification or repair is to be performed based on approved data as described

previous paragraph, Turkish DGCA approval will not be required, but Turkish DGCA shall be

informed. A major modification or alteration other than those described above requires Turkish

DGCA approval. See PR.50.013 Major Repair and Modification Procedure for details.

1.8. DEFECT REPORTS

1.8.1. Defect Reports

When a defect or damage is found during operation or maintenance, it shall be repaired in

accordance with approved data by SHY-145/EASA Part-145 Approved Maintenance

Organization.

All defects are recorded on TAMES via AML, CML and NRWI. Defect reports are produced by

means of TAMES and used for reliability program.

Recording of defects on AML, CML and NRWI and reporting of defects are explained in

PR.50.014 Procedure for Recording, Assessment, Deferment and Reporting of Defects.

Any defects, combination of defects affecting flight safety which is experienced by Corporate/by

other operators or analyzing of them may result in a change in the maintenance programme

and/or accomplishment of mandatory/non-mandatory modification. In such a case, that change

or modification shall be advised by Subcontracted Engineering Company to both Aircraft

Manufacturer and Technical Directorate for the purpose of reporting to Turkish DGCA.

The assessment of both cause and potentially hazardous effect of any defect or combination of

defects that could affect flight safety is done by Line Maintenance Directorate, Technical







Directorate or other related departments of Corporate. So that, any necessary further

investigation and analysis necessary to identify the root cause of defect may be initiated.

1.8.2. Liaison with Manufacturers and Regulatory Authorities

Where a defect report shows that such defect is likely to occur in other operator’s aircraft, liaison

should be established with the OEM/manufacturer by Subcontracted Engineering Company and

the Turkish DGCA by CAMO.

1.8.3. Deferred Defect Policy

Defect which cannot be rectified during ground time of aircraft can be deferred in accordance

MEL/CDL references.

Defect which has no MEL/CDL reference and influencing the airworthiness and/or operating

regulations of aircraft shall be corrected prior to flight.

Defects not related to the airworthiness and/or operation regulations of the aircraft are not

covered in the MEL/CDL can be deferred due to limited ground time of aircraft or material/part

shortage. These defects are monitored by recording on TAMES.

Details for deferment of defects are explained in PR.50.014 Procedure for Recording,

Assessment, Deferment and Reporting of Defects and PR.10.50.028 Procedure for Usage of

Aircraft Maintenance Log for MEL items.

Defects such as cracks and structural defects that are not addressed in the MEL or CDL may

only be deferred after agreement with the Type Certificate holder and that the defect is not of a

safety concern.

1.8.4. Repetitive Defects

When the same defect occurs on the same aircraft at least three times within ten calendar days

this type of defect is called as “Repetitive Defect”.

Corporate has repetitive defect detecting and monitoring system called REDAS.

REDAS, a computer based program, receives data from TAMES and produces defects reports.

Details are explained in PR.50.014 Procedure for Recording, Assessment, Deferment and

Reporting of Defects.

1.8.5. Occurrence Report

Significant incidents, occurrences, defects and damages beyond Type Certificate Holder’s

(Aircraft/Engine/Component) limits that fall within the reporting criteria defined in SHT-

OLAY/EASA AMC 20-8 shall be reported to Turkish DGCA and manufacturers within 72 hours

as required by the respective requirements described in PR.10.50.049 Procedure for Reporting

of Significant Occurrences to the Civil Aviation Authorities and Manufacturer(s).







1.9. ENGINEERING ACTIVITY

This section covers engineering activities to be performed on aircraft, engines and components in

Corporate fleet. These activities include:

Modifications

Inspections

Repairs

Overhauls

See PR.50.015 Aircraft, Engine and Component Repair Procedure and Part 1.7 in this CAMM for

details.

In case a PMA part is to be used on an aircraft, engine or component, the conditions are given in

PR.50.019 The Procedure for Usage of PMA Parts.

See PR.50.023 Procedure for Criteria of Components to be installed on Corporate aircraft for

details.

1.10. RELIABILITY PROGRAMS

The scope, responsibilities and management of reliability program, establishment and analysis of

reliability data, corrective actions system and meetings are managed and functioned as described in

Turkish DGCA approved EK.10.50.201 Reliability Control Program in order to ensure that all aircraft,

structures, components in Corporate’s fleet remain at the acceptable limits with respect to dispatch

reliability, airworthiness, reliability and cost.

1.11. PREFLIGHT INSPECTIONS

Before each flight, the aircraft shall be inspected to ensure that the aircraft is fit to intended flight.

This inspection is classified as “Preflight Inspection”. Pilot in-command is responsible for ensuring

that the items listed within the Preflight Inspection Task Card available on-board are conducted prior

to each flight.

SHY-145/EASA Part 145 approval is not required and Preflight Inspection tasks do not require an

authorized maintenance staff. AML records for a flight leg begins with filling out Preflight Inspection

section of AML page by Pilot in-command and continues until the filling out next flight leg Preflight

Inspection section.

Scope of Pre-flight Inspection which is described in Preflight Inspection Task Card is determined in

accordance with SHY-M Article 7 paragraph (a)/SHT-M IR M.A.301/EASA Part-M M.A.301 by the

Nominated Postholder for Continuing Airworthiness.

Training for Pre-flight Inspection Tasks is given by Flight Training Directorate to pilots as described

in EK.73.003 Operations Manual Part-B. Training records are kept by Flight Training Directorate.







Corporate Ground Handling Staff and Contracted Ground Handling Company Staff are responsible for accomplishment of the following pre-flight inspection tasks if required trainings are taken:

Security of cargo and baggage loading,

Control of refueling, quantity/quality,

Control of snow, ice, residues from de-icing or anti-icing operations, dust and sand,

contamination to an approved standard tasks,

All doors and access panels are properly closed and secured,

If necessary, supervising to de-icing/anti-icing process.

Details for Pre-flight Inspection are explained in PR.10.50.046 Procedure for Pre-flight Inspection.

1.12. AIRCRAFT WEIGHING

Aircraft weighing is performed by a SHY-145/EASA Part-145 approved maintenance organization.

Aircraft in Corporate fleet is weighed under any one of the following conditions:

At every four years according to SHT OPS 1 Appendix 23/EU OPS 1.605,

If the effects of any modification to the aircraft center of gravity can not be calculated exactly and

correctly,

If the last weighing report for new or used aircraft that is started to be operated by Corporate

which includes application details and the weighing results, was not supplied or if an aircraft was

not operated who has an approved weighing control program and EASA certification, then

aircraft shall be weighed before the first operation.

The weight and moment effects of modifications/painting/repairs will be calculated by Contracted

Maintenance Organization/Subcontracted Engineering Company. This information is automatically

provided to Operation Planning and Support Management department.

Aircraft Weighing applications shall be performed by implementing the requirements of related

weighing task cards which prepared by Subcontracted Engineering Company in accordance with

manufacturer’s instructions. After such an implementation a Weighing Report is generated. A copy

of weighing report is kept by Subcontracted Engineering Company/Contracted Maintenance

Organization and two copies are sent to Airworthiness and Reliability Management and Operation

Planning and Support Management/Performance Analysis Team by Contracted Maintenance

Organization.

See TL.50.001 Aircraft Weighing Instruction for details.







1.13. CHECK FLIGHT PROCEDURES

In case one or more conditions given below occur, a Check Flight must be performed on the

concerned aircraft:

After performing any task requiring Check Flight according to Aircraft Maintenance Manual

(AMM) reference,

After rectification of major defects, if test process performed on the ground is not sufficient and

if it is recommended verification flight in manuals for this situation,

During delivery or re-delivery of the aircraft according to agreements,

At special cases except the above mentioned steps, Contracted Maintenance Organization or

Line Maintenance Directorate requests and in case of approval of Nominated Postholder for

Continuing Airworthiness,

At special cases that Nominated Postholder for Continuing Airworthiness decides to perform

Check Flight considering Corporate policy, Corporate requirements and established

applications.

After completion of necessary checks prior the Check Flight, Aircraft is released to service for Check

Flight by B1 or C certifying staff on the page of AML.

Details for check flight procedures are explained in PR.50.018 Check Flight Procedure.







Part 2

Quality System

Procedures







2.1. CONTINUING AIRWORTHINESS QUALITY POLICY, PLAN AND AUDITS PROCEDURE

This Part Two of Corporate’s Continuing Airworthiness Management Exposition defines the

continuing airworthiness quality policy, planning and procedures to meet the requirements of SHY-

M/SHT-M/EASA Part-M

2.1.1. Continuing Airworthiness Quality Policy

The Quality System and associated Quality Assurance Programme enables monitoring of

Corporate’s compliance with SHY-M/SHT-M/EASA Part-M, the Operations Manual, Continuing

Airworthiness Management Exposition and any other standards specified by Corporate in

Integrated Management Manual or Turkish DGCA, to ensure safe operations and airworthy

aircraft.

As being Head of the Quality System, Senior Vice President, Quality Assurance has direct

access to the Accountable Manager concerning the Quality System.

PL.10.003 Quality Policy of Turkish Airlines is separately documented and issued in Corporate’s

official intranet system “info.thy.com”.

2.1.2. Quality Plan

Audit programme, audit types, performance of scheduled/unscheduled audits, annual review of

maintenance procedures and retention of audit reports are all described in “EK.10.18.002 Quality

Assurance Program Manual”, “PR.10.18.003 Audit Procedure” and “TL.18.004 Instruction for

Maintenance Management, Maintenance and Maintenance Training Organizations Audits”.

The Quality Assurance Directorate will implement an Audit Plan which during a twelve month

period will address the whole continuing airworthiness management activity and all of the

applicable aspects of SHY-M/SHT-M/EASA Part-M which have a bearing on the continuing

airworthiness arrangements of Corporate but individual audits may be subject to interval

increase or decrease in response to the observed performance in the specific area/function.

2.1.3. Quality Audit Procedure

The primary purpose of the audit(s) will be to observe, in an objective fashion, a particular

system/process/document etc. in order to verify whether external or internal requirements are

followed during the accomplishment of that system/process/document.

Every audit is undertaken by a quality auditor as part of the overall Quality Audit Plan and will be

the subject of an audit report. Before distribution, the preliminary conclusions will be advised to

the person(s) in charge of the areas subject to audit. The quality auditor and the persons

responsible for the areas/subjects audited will determine and agree together the corrective

actions to be taken. This will also define the time allowed for corrective actions to be

implemented. The corrective action should be determined taking into account the root cause of

the finding, such that the corrective action may be carried out in a fashion that will prevent







possible re-occurrence of the finding. Details are described in “PR.10.18.003 Audit Procedure”,

“EK.18.001 Audit and Auditor Standards Manual” and “TL.18.004 Instruction for Maintenance

Management, Maintenance and Maintenance Training Organizations Audits".

The contracted approved maintenance organization will be responsible for any findings/concerns

that affect the contracted approved maintenance organization and ensuring that appropriate

corrective action measures are implemented.

2.1.4. Quality Audit Remedial Action Procedure

All of the Corrections and Corrective Actions within the organization including;

Determination of the Correction and Corrective Action,

Performance of the root cause analysis,

Finding levels, Recommendations and timescale,

Determination and acceptance of the Corrective Action,

Verification and monitoring of the Corrective Action,

Assessment of the efficiency of the Corrective Action,

Archiving and reporting of the records,

Responsibilities,

are detailed in “PR.10.18.034 Correction and Corrective Action Procedure”.

Preventive Actions which are intended to eliminate any potential nonconformance and quality deficiencies, eliminating the root causes of any potential nonconformance, and the need for Preventive Actions are detailed in “PR.10.18.033 Preventive Action Procedure”.

Management reviews which include review of the Quality System overall results, and besides,

Meeting levels, field of interest and participants,

Results of the previous meetings and the status of the decisions adopted,

Process performances and product/service conformances,

Customer satisfaction results, customer complaints, if any,

Audit results, the status of corrective and preventive actions, improvements ensured

depending on the audit results,

Changes, if any, that may impact the Integrated Management System, and







Publication and follow-up of the meeting results

are carried out as described in “PR.10.18.006 Management Review Procedure”.

2.2. MONITORING OF CONTINUING AIRWORTHINESS MANAGEMENT ACTIVITIES

The annual Audit Plan which is approved by the Accountable Manager includes an assessment of

all Continuing Airworthiness Management activities against the procedures defined in this exposition

and the ability of CAMO to fulfil its responsibilities effectively with respect to EASA Part-M/SHY-M

requirements. (This includes any sub-contracting activities).

Refer to “PR.10.18.003 Audit Procedure” and “TL.18.004 Instruction for Maintenance Management,

Maintenance and Maintenance Training Organizations Audits" for details.

2.3. MONITORING OF THE EFFECTIVENESS OF THE MAINTENANCE PROGRAMME(S)

The annual Audit Plan including all the sub-contracted activities carried out over the annual period in

accordance with a scheduled plan through which Compatibility and Effectiveness of the

Maintenance Programme(s) is reviewed in accordance with internal and external requirements.



2.4. MONITORING THAT ALL MAINTENANCE IS CARRIED OUT BY AN APPROPRIATE

MAINTENANCE ORGANIZATION

Monitoring that all maintenance is carried out by an appropriate SHY-145 and/or EASA Part-145

approved maintenance organization that provide maintenance services to the aircraft and engines in

Corporate fleet is performed as described in “PR.18.042 The Procedure of Monitoring That All

Maintenance Is Carried Out by An Appropriate Maintenance Organization”.

2.5. MONITORING THAT ALL CONTRACTED MAINTENANCE IS CARRIED OUT IN

ACCORDANCE WITH THE CONTRACT, INCLUDING SUB-CONTRACTORS USED BY THE

MAINTENANCE CONTRACTOR

Annual Audit Plan which can be accessed through “info.thy.com” includes auditing of maintenance

contractors including sub-contractors. All of the contracted maintenance carried out is reviewed in

accordance with the Maintenance Contract by these audits.









2.6. QUALITY AUDIT PERSONNEL

All quality audit personnel shall be suitably qualified, trained and experienced to meet the

requirements of the audit tasks.

Qualification standards, categorization of auditors, basic criteria for the auditors, authorization of

access for auditors, independence, fields of responsibility, the minimum requirements, mandatory

trainings and refresher trainings, authorization, continuity of auditor certificate and discontinuations,

suspension or revocation of auditor certificate, authorization of supplier/service provider auditors,

performance management, evaluation and for auditors are all described in “PR.10.18.018 Procedure

for Competencies of Auditor”, “EK.18.001 Audit and Auditor Standards Manual” and “PR.18.049

Procedure For Authorization And Evaluation Of Auditor”.

Minimum requirements are defined in “LS.18.051 List of Minimum Requirements according to Audit

Scopes”. Mandatory trainings are given in “LS.18.050 List of Compulsory Trainings according To

Audit Scopes”. Examination, test and assessment criteria are given in “TL.18.009 Prospective

Auditor/Auditor Performance Evaluation Instruction”.

All information about retention of records are given in “PR.10.18.002 Procedure for Management of

Records”.

Quality Auditors are listed in “LS.18.019 List of Approved Auditors”.







Part 3

Contracted Maintenance

Procedures







3.1. CONTRACTED MAINTENANCE

Maintenance contracts shall be made with an SHY-145/EASA Part-145 approved maintenance

organization to carry out the maintenance activities related with continuing airworthiness

responsibilities specified in SHY-M/SHT-M/EASA Part-M.

Before any contract is signed with a Maintenance Organization, Corporate shall verify that:

The maintenance organization is appropriately approved in accordance with SHY-145/EASA

Part-145 and has the necessary qualified manpower, facilities, tooling, technical documentation

etc.

It shall be confirmed that the maintenance organization has adequate capacity to undertake the

proposed maintenance support.

The draft Maintenance Contract will be reviewed and agreed by both parties with a view to

ensuring that each has the ability to discharge their responsibilities with respect to SHY-M/SHT-

M//EASA Part-M.

Contractor selection, concept and contents of contracts for aircraft and engine maintenance

excluding line maintenance are stated in detail in PR.50.061 The Procedure for Procurement of

Maintenance Contracts. The majority of the maintenance and engineering activities have been

contracted to Turkish Technic under a long term service agreement.

Maintenance and Technical Services Contracts in accordance with SHT-M AMC M.A. 201(h) (1) and

Appendix 2.2/Appendix II to M.A.201 (h) 1 and SHT-M AMC M.A.708 (c) Appendix 2.11/EASA Part

M Appendix XI to AMC to M.A.708 (c) between Corporate and Turkish Technic are contained in

General Terms Agreement (Agreement Number : 0506 GTA 4904 THY) and its Appendices.

Line maintenance services at particular line station are provided by Corporate’s Line Maintenance

Directorate in accordance with Corporate’s SHY-145 Approval Certificate and its Maintenance

Organization Exposition.

Contracting of line maintenance services are stated in detail in PR.50.033 Procedure of Obtaining

Technical Handling at Line Stations.

3.2. QUALITY AUDIT OF AIRCRAFT

The quality audit of aircraft is an audit of aircraft maintenance during Line or Base Maintenance in order to;

Verify whether established procedures and requirements are followed,

Maintenance is carried out according to contract effectively and

The required standard is achieved.







For that reason, the Annual Audit Plan includes audits during which compliance with approved procedures, maintenance contract and continued compliance with SHY-M/SHT-M/EASA Part M is reviewed.

Quality Audit of Aircraft is performed in accordance with “PR.10.18.003 Audit Procedure” and “TL.18.004 Instruction for Maintenance Management, Maintenance and Maintenance Training Organizations Audits”.







Part 4

Airworthiness

Review

Procedures







4.1. AIRWORTHINESS REVIEW STAFF

To carry out airworthiness reviews, Corporate has appropriate airworthiness review staff to issue

airworthiness review certificates or recommendations.

These staff shall have acquired the criteria listed in SHY-M Article 28/SHT-M IR M.A.707/EASA

M.A.707.

Airworthiness review staff nominated by the Corporate can only be issued an authorization by the

Corporate when formally accepted by the Turkish DGCA after satisfactory completion of an

airworthiness review under supervision. Application of airworthiness review staff shall be performed

by submitting Form-4 to Turkish DGCA.

Airworthiness review staff is identified by LS.50.014 List of Airworthiness Review Staff with their

airworthiness review authorization reference. Details of application process of airworthiness review

staff is explained in PR.50.056 Procedure for Designation, Application for Approval and Keeping

Records of Airworthiness Review Staff.

Every airworthiness review staff of Corporate holds an airworthiness review authorization that states

the individual scope of work. The details of criteria, evaluation and authorization process are

explained in PR.18.043 Procedure for Authorization of Airworthiness Review Staff.

Corporate shall maintain records of all airworthiness review staff in each personal file for a period of

two years after the person has left the employment of the Corporate. Details of the records are

explained in PR.50.056 Procedure for the Designation, Application of Approval and Retention

Records of Airworthiness Review Staff.

4.2. REVIEW OF AIRCRAFT RECORDS

Review of the aircraft records is performed by Airworthiness Review Staff of Corporate. The

responsibilities of airworthiness review tasks cannot be devolved to the sub-contractor.

If the outcome of the airworthiness review is inconclusive, Turkish DGCA will be informed by

Nominated Postholder for Continuing Airworthiness as soon as practicable but in any case within 72

hours of the Airworthiness Review Staff identifying the condition to which the review relates.

The copies of issued or extended airworthiness review certificates, recommendations and

supporting documents are retained in Technical Directorate’s archive.

Details of review of aircraft records process are explained in PR.50.057 Procedure for Review of

Aircraft Records, Physical Survey and Management of Reviewing Records.

4.3. PHYSICAL SURVEY

Physical survey of the aircraft is performed by Airworthiness Review Staff of Corporate. The

responsibilities of airworthiness review tasks cannot be devolved to the sub-contractor.







For this review, airworthiness review staff, not appropriately qualified to Part-66, shall be assisted by

such qualified personnel who are approved to issue a release to service if required.

Issues identified during the aircraft records review shall be added to the survey requirements for

investigation or confirmation.

Details of physical survey process are explained in PR.50.057 Procedure for Review of Aircraft

Records, Physical Survey and Management of Reviewing Records.

4.4. ADDITIONAL PROCEDURES FOR RECOMMENDATIONS TO TURKISH DGCA FOR THE

IMPORT OF AIRCRAFT

In case of import of an aircraft into Turkey, Corporate shall:

apply to Turkish DGCA for the issuance of a new airworthiness certificate,

have an airworthiness review carried out satisfactorily in accordance with SHY-M Article

41/SHT-M IR M.A.901, for aircraft other than new,

have all maintenance carried out to comply with the approved maintenance programme in

accordance with SHY-M Article 8/SHT-M IR M.A.302/EASA M.A.302,

have Technical Conformity Statement issued by Turkish DGCA.

When Airworthiness Review Staff of Corporate satisfied that the aircraft is in compliance with SHY-

M/SHT-M requirements, recommendation report is prepared and send to Turkish DGCA for the

issuance of an airworthiness review certificate.

If access to the aircraft for inspection is requested by Turkish DGCA, Corporate allows access to the

aircraft.

Details of recommendation process are explained in PR.50.058 Procedure for Recommendation to

Turkish DGCA for Issue of Airworthiness Review Certificate and for Imported Aircraft.

4.5. RECOMMENDATIONS TO TURKISH DGCA FOR THE ISSUANCE OF AIRWORTHINESS

CERTIFICATES

SHY Form 15b airworthiness review certificate or a recommendation is issued by appropriately

authorized airworthiness review staff on behalf of Corporate when satisfied that the airworthiness

review has been properly carried out.

Recommendations to the Turkish DGCA will be made where Corporate is unable to issue an SHY

Form 15b. That is;

where an aircraft has not been in a controlled environment or,

continuing airworthiness is managed by a continuing airworthiness management organization

that does not hold the privilege to carry out airworthiness reviews.







The airworthiness review report with the supporting documentation shall be made available to the

Turkish DGCA if required.

Details of recommendation process are explained in PR.50.058 Procedure for Recommendation to

Turkish DGCA for Issue of Airworthiness Review Certificate and for Imported Aircraft.

4.6. ISSUANCE OF AIRWORTHINESS REVIEW CERTIFICATES

An Airworthiness Review Certificate is only be issued upon a satisfactory completion of an

airworthiness review or extended on completion of a verification review.

The airworthiness review certificate can only be issued:

by airworthiness review staff appropriately authorized by Corporate and

when satisfied that the airworthiness review has been completely carried out and that there is

no non-compliance which is known to endanger flight safety.

A copy of the issued or extended Airworthiness Review Certificate is sent to the Turkish DGCA

within 10 days.

Corporate can extend an Airworthiness Review Certificate that has been issued by Turkish DGCA or

by another approved CAMO. To extend the Airworthiness Review Certificate, it shall be

demonstrated that the aircraft has been in the organization’s controlled environment during the

preceding 12 months, and that it is being maintained by an organization approved in accordance

with SHY-M Section 6 or EASA Part-M Subpart F or maintenance organizations approved in

accordance with SHY-145 and/or EASA Part-145 and includes permitted pilot/owner maintenance

tasks.

An Airworthiness Review Certificate becomes invalid if:

suspended or revoked; or

the airworthiness certificate is suspended or revoked; or

the aircraft is not on the aircraft register in Turkish registration; or

the type certificate, under which the airworthiness certificate was issued, is suspended or

revoked.

Upon surrender or revocation, the airworthiness review certificate shall be returned to the Turkish

DGCA.

An Airworthiness Review Certificate shall not be extended if the organization is aware or has reason

to believe that the aircraft is unairworthy.

Details of airworthiness review certificate process are explained in PR.50.059 Procedure for

Issuance of Airworthiness Review Certificate.







4.7. AIRWORTHINESS REVIEW RECORDS, RESPONSIBILITIES, RETENTION AND ACCESS

Copies of the each Airworthiness Review Certificate, together with all supporting documents are

retained by Corporate until two years after the aircraft has been permanently withdrawn from

service.

Details of airworthiness review records are explained PR.50.057 Procedure for Review of Aircraft

Records, Physical Survey and Management of Reviewing Records.

PART 4B PERMIT TO FLY

To be determined/This section is not applicable for Corporate in accordance with SHT-OUIB







Part 5

Appendices







5.1 LIST OF AIRWORTHINESS REVIEW STAFF

LS.50.014 List of Airworthiness Review Staff.

5.2 LIST OF SUBCONTRACTORS AS PER AMC M.A.201(h) 1 AND M.A.711(a)3

Turkish Technic is subcontractor of Corporate as per AMC M.A.201 (h) 1 and M.A.711 (a) 3.

5.3 LIST OF APPROVED MAINTENANCE ORGANIZATIONS CONTRACTED

LS.50.022 Aircraft and Engine Maintenance Contracts List.

5.4 COPY OF CONTRACTS FOR SUBCONTRACTED WORK [APPENDIX II TO AMC

M.A.201 (h) 1]

All contracts are sent to the Turkish DGCA by Nominated Postholder for Continuing Airworthiness

once in three months.

5.5 COPY OF CONTRACTS WITH APPROVED MAINTENANCE ORGANIZATIONS

All contracts are sent to the Turkish DGCA by Nominated Postholder for Continuing Airworthiness

once in three months.

5.6 LINE MAINTENANCE CONTRACTOR LIST

LS.50.016 Line Maintenance Contracts List-separately documented in LIMAS.



Procedures, Instructions,

Lists and Forms

THE LIST OF DOCUMENTS REFERRED IN CAME

Item Number

Document Name CAME

Reference Revision Number

Revision Date

Note : This list is prepared to show revision status of the documents on 12 December 2013. The current revisions of the documents is stated on Corporate’s intranet system. 1 / 4

12.12.2013

PR1 PR.10.18.003 Audit Procedure

2.1.2 2.1.3 2.2 2.3 2.5 3.2

12 19.11.2013

PR2 PR.10.18.006 Management Review Procedure 2.1.4 08 08.11.2013

PR3 PR.10.18.017 Procedure for Approval of Managerial Personnel by Civil Aviation Authorities

0.3 08 08.11.2013

PR4 PR.10.18.018 Procedure for Competencies of Auditor 0.3.6.2

2.6 05 30.09.2013

PR5 PR.10.18.027 Annual Man-Hour Planning Procedure 0.3.6.1 01 06.04.2012

PR6 PR.10.18.033 Preventive Action Procedure 2.1.4 02 09.10.2013

PR7 PR.10.18.034 Correction and Corrective Actions Procedure

2.1.4 05 09.10.2013

PR8 PR.10.50.028 Procedure for Usage of Aircraft Maintenance Log

1.1 1.8

08 03.06.2013

PR9 PR.10.50.030 Procedure for Usage of Cabin Maintenance Log

1.1 06 25.07.2013

PR10 PR.10.50.046 Procedure for Pre-flight Inspection 1.11 00 22.02.2013

PR11 PR.10.50.049 Procedure for Reporting Of Significant Occurrences to the Civil Aviation Authorities and Manufacturer(s)

1.8 02 13.06.2013

PR12 PR.10.50.051 Procedure for Managing of Aircraft Maintenance Log Pages

1.1 01 03.06.2013

PR13 PR.18.042 The Procedure of Monitoring That All Maintenance Is Carried Out By An Appropriate Maintenance Organization

2.4 00 08.08.2012

PR14 PR.18.043 Procedure for Authorization of Airworthiness Review Staff

4.1 01 31.10.2013

PR15 PR.18.049 Procedure for Authorization and Evaluation of

Auditor 2.6 00 30.09.2013


Item Number

Document Name CAME


Revision Date


12.12.2013

PR16 PR.50.002 Procedure for The Management of Maintenance Documentation

0.2.7 08 28.05.2013

PR17 PR.50.006 Training Procedure 0.3.6.2 08 23.10.2013

PR18 PR.50.007 Maintenance Program Preparation and Update Procedure

1.2 07 31.10.2013

PR19 PR.50.008 Procedure For Short Term Escalation Of Maintenance Check Period

1.2 13 31.10.2013

PR20 PR.50.010 The Procedure For Time and Continuing Airworthiness Records Responsibilities, Retention and Access

0.2.7 1.1 1.3

12 28.05.2013

PR21 PR.50.011 Procedure for Accomplishment and Control of Airworthiness Directives

1.4 17 27.05.2013

PR22 PR.50.012 The Procedure for Non-Mandatory Modification Application

1.6 08 29.05.2013

PR23 PR.50.013 Major Repair and Modification Procedure 1.7 05 16.08.2013

PR24 PR.50.014 Procedure for Recording, Assessment, Deferment and Reporting of Defects

1.8 09 03.06.2013

PR25 PR.50.015 Aircraft, Engine and Component Repair Procedure

1.9 09 18.09.2013

PR26 PR.50.018 Check Flight Procedure 1.13 07 10.10.2013

PR27 PR.50.019 The Procedure for Usage of PMA Parts 1.9 05 27.05.2013

PR28 PR.50.023 Procedure for Criteria of Parts to be Installed on Corporate Aircraft

1.9 05 26.08.2013

PR29 PR.50.024 The Procedure for Updating of Continuing Airworthiness Management Organization Certificate

0.2.5 03 19.04.2013

PR30 PR.50.025 Procedure for Periodic Meetings 0.2.8 05 28.05.2013

PR31 PR.50.029 Procedure for Analysis of The Effectiveness of The Maintenance Program

1.5 06 28.05.2013

PR32 PR.50.033 Procedure of Obtaining Technical Handling At Line Stations

3.1 06 08.03.2013


Item Number

Document Name CAME


Revision Date


12.12.2013

PR33 PR.50.035 Procedure for Checking Compliance of Aircraft Equipment with EU OPS 1

0.2.6 03 06.06.2013

PR34 PR.50.056 Procedure for The Designation and Assessment Of Airworthiness Review Staff

4.1 01 05.09.2013

PR35 PR.50.057 Procedure for Review of Aircraft Records, Physical Survey and Management Of Reviewing Records

4.2 4.3 4.7

01 24.05.2013

PR36 PR.50.058 Procedure for Recommendation to Turkish DGCA for Issue of Airworthiness Review Certificates and for Imported Aircraft

4.4 4.5

01 07.05.2013

PR37 PR.50.059 Procedure for Issuance of the Airworthiness Review Certificates

4.6 02 30.10.2013

PR38 PR.50.061 Procedure for Procurement of Maintenance Contracts

3.1 00 09.04.2013

PR39 PR.50.062 Procedure for Sub-contracting Continuing Airworthiness Management Tasks

0.2.9 00 27.05.2013

TL1 TL.18.004 Instruction for Maintenance Management, Maintenance and Maintenance Training Organizations Audits

2.2 2.3 2.5

06 25.07.2013

TL2 TL.18.009 Prospective Auditor/Auditor Performance Evaluation Instruction

2.6. 01 06.04.2012

TL3 TL.50.001 Aircraft Weighing Instruction 1.12 01 20.05.2013

LS1 LS.10.35.001 Acting List 0.3.3 02 14.06.2013

LS2 LS.18.019 List of Approved Auditors 2.6 11 30.10.2013

LS3 LS.18.050 List of Mandatory Trainings for Auditor 2.6 02 30.09.2013

LS4 LS.18.051 List of Minimum Requirements of Auditor 2.6 03 30.09.2013

LS5 LS.50.004 SHY-6A Fleet List 0.2.3 1.2

13 20.09.2013

LS6 LS.50.006 Technical Significant Occurrences 1.8.5 00 10.08.2011

LS7 LS.50.014 List of Airworthiness Review Staff 0.3.4 4.1 5.1

01 31.10.2013


Item Number

Document Name CAME


Revision Date


12.12.2013

LS8 LS.50.015 List of Staff Authorised for Extension of Airworthiness Review Certificate

0.3.4 00 31.10.2013

LS9 LS.50.016 Line Maintenance Contracts List 0.3.4 01 06.09.2013

LS10 LS.50.022 Aircraft and Engine Maintenance Contracts List

Distribution List

5.3 00 06.02.2013

FR1 FR.50.0020 AML A310 1.1 06 06.06.2013

FR2 FR.50.0021 AML A319-320-321 1.1 06 06.06.2013

FR3 FR.50.0025 AML A330 1.1 05 06.06.2013

FR4 FR.50.0026 AML A340 1.1 05 06.06.2013

FR5 FR.50.0029 AML B737-700-800 1.1 05 06.06.2013

FR6 FR.50.0034 AML B777-300ER 1.1 06 06.06.2013

FR7 FR.50.0060 Effectiveness Evaluation Form of Maintenance Program

1.5 01 19.07.2013

FR8 FR.50.0063 Rev.02 AML B737-900ER 1.1 02 06.06.2013

15 - CAME - EK.50.001.pdf

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