14th Flying Training Wing Building the Worlds Best Pilots, Leaders, and Warriors Noncommissioned...

14th Flying Training Wing14th Flying Training Wing

Building the World’s Best Pilots, Leaders, and Warriors

Noncommissioned Noncommissioned

Officer Professional Officer Professional

DevelopmentDevelopment

I n t e g r i t y - S e r v i c e - E x c e l l e n c e

0700 – 0800 PT 0900 – 1100 Team Building and Motivation 1100 – 1200 Senior Leadership Panel (Chiefs’) 1200 – 1300 Lunch 1300 – 1500 Effective Writing 1500 – 1600 Enlisted Assignments

Agenda (Day 3)



Team Building and

Motivation

Military Equal Opportunity


Introduction Team Building Motivation Implementation Strategies Summary

Overview

“Teamwork is the fuel that takes

uncommon people

to uncommon heights…”

Definition Challenges Managing Diversity

Team Building

What is a team?

Team Building

What is a Team?

A team is a group of people working together towards a common goal.

Team Building

What is a Team Building?

Team Building

What is a Team Building?

Team Building is the process of enabling that group of people to reach their goal.

Team Building

“Too Many Cooks”

Exercise #1

Team Development Stages

• Forming• Storming• Norming• Performing• Transforming

Team Building Challenges

• Different Team Goals• Competing Leadership Personalities• Inability to Empower Members of Team• Micromanagement• Diversity

• Value Diversity

• Communication

• Change

Elements of Managing Diversity




Value Diversity

“Diversity in the workplace includes all differences that define each of us as unique individuals. By understanding, respecting,

and valuing these differences, we can capitalize on the benefits that bring diversity

brings to the company.”

Ford Motor Company




Communication

The transmission of information, ideas, attitudes, or emotions from one person to another,

by conveying those ideas through written and spoken symbols or other verbal or non-verbal

signs

Communication

Communication Process

MESSAGE/MESSAGE/SYMBOLSYMBOL

FEEDBACFEEDBACKK

RECEIVERRECEIVER SENDERSENDER

OTHER FACTORSOTHER FACTORS

Verbal/Non-verbal Symbols

Can influence the working, social, and living environment in positive and negative ways

Listening

A complex process involving four separate but interrelated components: Receiving - hearing Attending - concentrating Assigning Meaning - making sense of

what is communicated Remembering - storing the

communicated information so we can recall it

Perception

A person’s immediate experience of other persons or objects gained through the

sense organs and somewhat modified by the perceiver’s personal characteristics

and by societal influences

Definition: Thoughts and feelings we have that are based on belief systems, values, morals, and traditions we are raised with or exposed to in the past

Biases are… Filters through which we see the world Build barriers Can’t be masked by humor Filter out the truth Overlook credentials and qualifications Are natural Are learned

Bias

“Racism is a learned affliction.

Anything that is learned can be unlearned.”

–Jane Elliot

Definition: Thoughts and feelings we have that are based on belief systems, values, morals, and traditions we are raised with or exposed to in the past

Biases are… Filters through which we see the world Build barriers Can’t be masked by humor Filter out the truth Overlook credentials and qualifications Are natural Are learned Create Stereotypes

Bias




Stereotypes

Categorizing people in a fixed or general pattern which may

lead to making invalid assumptions regarding the

particular group and members of the group

Prejudice

A judgment against, or an opinion contrary to, anything

without just grounds or sufficient knowledge




Change

• Understanding

• Appreciation

• Confronting

• Commitment & Empowerment

Implementation Strategies

“No culture can live if it attempts to be exclusive”

-Mahatma Gandhi

“Squeeze Play”

Exercise #2

Competition Strategies for Motivation

Motivation

“You can lead a horse to water but you cannot force it to drink…”

“It will only drink if it’s THIRSTY!”

“XY Game”

Exercise #3

Team Building + Motivation = ?


Team Building + Motivation =

MISSION SUCCESS!


The BLAZE Team

Questions?

Senior Leadership Panel

Chiefs

NCO Professional Development

LUNCH

BE BACK AT 1300



Effective Effective

WritingWriting


Bullet Statements Definition Types Uses

Constructing Bullet Statements Gather the facts Develop bullet statements Fine tuning the final product

Practical Exercise Summary

Overview

Every Subordinatedeserves

a supervisor who can write!!!

“Careers depend on skilled writing, as applied to performance reports, award nominations, decorations, letters of commendation, etc.”

Effective Writing

What is a bullet statement?

According to the Tongue and Quill, “A bullet statement is defined as something stated: a single declaration or remark, assertion; a report of facts or opinions.”

A point conveyed in a short phrase

A strong statement about something or someone

Concise, brief, accurate, and specific

Bullet Statement Defined

What are the two types of bullet statements?

Single Idea Bullet (SIB)- defined as a concise group of words explaining a single idea or thought.

• Talking/Point papers, Bullet Background Papers, Staff Meetings

Specific Achievement Bullet (SAB)- defined as describing an accomplishment and its result or impact. Begins with a strong action verb and ends with stressing mission impact.

• EPR’s, Awards (1206s), Recommendations

Types of Bullet Statements

Use descriptive adjectives that come alive: Astonishing, achiever, pacesetter, trail blazer Cornerstone for the squadron garnering AETC’s NCO of Yr

Avoid bland verbs and adverbs:Vivid BlandDrove ContributedInstituted MaintainedLed Monitored

Impact Phrases: Leadership, imagination, and initiative—her daily tools A front runner in every category Rates first against all peers Gifted technician with sharp intellect

Hard Hitting Bullets

• Inform• Memorandum for Record (MFR)

• Persuade/Recognize• Awards, LOA, IDEA Program• Promotes Ideas (Thoughts/Ideas/Ratings on Paper)• What is the difference between 1st,2nd, 3rd place?• How/What do you score that difference

• Direct/Correct Behavior• LOA/LOC/LOR etc.

• Document Events/Performance• Performance Reports (EPR, LOE, DEC)

Reasons to Write

• Communicate Effectively• Say What You Mean/Mean What You Say!!• Saves Time in Writes/Rewrites…90%/10% rule

• Learn it…get past it…Focus on what matters

• Record Performance Accurately • When is best time to write?

• Promotes/Awards Your Troops• Eprs/Awards/Decs

• All Have a HUGE! IMPACT (Why?)• Support/Credibility/Integrity

Importance of Good Writing

EPRs - What’s Important?

Job description extremely important Everyone in AF manages: time, money, people,

programs – tell the board

Leadership, teamwork, professional

development Off-duty education, PME, and other areas of

personal development

Save biggest achievements for last indorser

Extra Curricular activities: special projects,

community involvement--provide valuable

insight

EPRs - What’s Important? Cont’

Promotion recommendations allowed and

encouraged –if missing, the signal is to “not

promote”

Senior Rater indorsement not mandatory…

Provides the critical “push” for the most deserving

Senior Rater establishes criteria at your base

Promotion Board Feedback- EPRs -

Leadership evident in job description

Duty titles denote position of responsibility “Superintendent, Military Personnel Flight” “Chief, Enlisted Professional Military Education”

Clear job descriptions – people, numbers, money, sq size, instructor (student load)

Senior rater’s assessments of relative standing “best in my wing”, “#1 of 50 MSgts” “Best of the best! 78 ABW First Sgt of the Year and #1

SMSgt in my wing—CMSgt this year!” “First rate SNCO! Single-handedly turned the IMA program

around—impressive results! CMSgt material!”

Hard hitting endorsements and enthusiasm from senior rater- save “big gun” items for senior rater “My #1 first sergeant and the #1 SMSgt of 8 in my wing…leads

the charge everyday!” Recognition for job-related work (quarterly, MAJCOM and

Air Force Awards) “President, AETC’s Quarterly/Annual SNCO Awards Boards…” “Built non-existent base-wide formal retreat program—

energized base involvement for military traditions!” Credited ratee for unit’s strong performance in IG and other

inspections “Readiness expert! I chose him to lead my Unit Compliance

Inspection preparation team—ensured special interest items and personnel programs in compliance—units IG ready—ABW earned top marks”

Promotion Board Feedback- EPRs -

•Sentence Structure (Direct & Concise)• Utilize Decorations Guide Provided by Wing• Sentence’s derived from bullets in EPR’s• Transitions

•Attention Getters (First & Last)•Where’s the Beef?•Duty Performance

• Exemplary/Not Normal Duty•Format (AFAM, AFCM, MSM)•Opening/Closing Statements

Decorations- What’s important?

•Types of Awards• AF Form 1206• Annual/Quarterly/BTZ/STEP

• Same format as EPRs• One-line bullets if possible (quantity vs quality)• Remember who your audience/competition is!!!• Categories

• Put Items Where They Belong/ Point Value• Leadership and Job Performance in Primary Duty (25pts)• Significant Self Improvement (15 pts)• Base or Community Involvement (10 pts)

Awards-What’s important?

• Be focused and organized• Use all available space to fullest potential • Quantify…Be specific as possible

• Don’t leave reader with ?…make them dig for info• #’s, %’s, Stats have to be relevant, put in perspective

• Avoid “Job-Related” slang• Consider the reader/audience• Will change based on level/award submitted

• Use “knock your socks off” when appropriate• Write equal to performance level (super, average, poor)

Constructing Bullet Statements

• Layout prioritize statements• Who is saying what (rater, endorser)• Put big bullets with big guns

• Watch the FLUFF!!! (All muscle, no fat)• Difference between fluff/strength and facts

• Bullet Format • ACTIVE verbs, avoid DEAD words, PAST tense

• What they DID!• Be specific/watch tunnel vision/quantify

Constructing Bullet Statements (cont)

• How They Did It • If this is where exemplified standard, say so!• Any chance to set apart from self/peers…do so!

• Impact of performance• Do your homework • Performance not just mission (training, expertise) etc. • Don’t leave reader “hanging”…highest level possible

• Attention Getters (First & Last)• Set the hook• Leave an impression• Character statement about individual

Constructing Bullet Statements (cont)

Overall: Focus on job performance Emphasize impact/results Recommend for promotion, increased responsibility

Back of EPR Start with a strong opening line

Set the stage...make your claim Grab the reader’s attention

Tell ‘em how you assess this person’s potential Why is this person great...average...below average

Finish with bottom-line “PUSH” Okay: resident PME; next job; level of assignment; promotion

EPR Writing Tips

• What’s Wrong with This???• One of my best…compiled a detailed report outlining deficient training used for group SORTS reporting

Correction (Impact, Watch Acronyms, Be Specific)- My data collection expert of 20…diligently compiled 42 training reports into one comprehensive report

-- Equipped commander with factual picture on 490-man unit’s war- fighting/deployment capability…awesome job

OR (One-Line)- #1 of 20...merged 42 training reports into 1...SORTS 100% accurate…CC now has clear deployable vision on 490 man unit

Fine Tuning Bullet Statements

What’s Wrong with This???- Involved and dedicated to enhancing the base and local community welfare by freely giving time without expectations while supporting local charity motorcycle rides and raising over $2,000 for homeless families and $3,000 for Japanese World War II memorial

Correction (Shorten, consolidate comments) - Involved…supported charity motorcycle rides…$3k for Japanese WWII memorial…$2K for homeless families

Only use Stand Alone Bullets when they support themselves with Impact and Achievement…EXAMPLE

- Driven to excel...completed 9 credit hours towards CCAF degree despite 122 day deployment …3 credits left

Fine Tuning Bullet Statements (cont)

What’s Wrong with This???- Researched, wrote and published a comprehensive 453-page report outlining new procedures for toilet paper distribution and handling throughout the entire 3000-person Intelligence Operations Center; increased availability by 200 percent and hygiene by 50 percent

Correction (Focus/Place Emphasis, don’t lose reader)- Championed detailed 435-page report outlining toilet paper distribution for Intel Op’s 3000-person facility -- Availability up 200%…hygiene surveys reveal 250% increase …morale skyrocketed...QoL initiative

OR

- Piloted 435-page toilet paper distribution report…qty up 200%…surveys report 50% hygiene increase


“Ho-Hum” Bullet (GREAT for 4 EPR)- Tackled my tough data collection issues…ensured information needed for senior station leaders was easily collected, accurately portrayed, and readily available

Harder Hitting (Attention Getter!) (Better for 5 EPR)- No task too tough…my go-to-guy…handles division’s toughest data collection issues with ease -- Kept senior station leaders updated with critical ops Intel…vital C2 mission never skipped a beat

OR

- Driving Force…updated senior station leaders with critical Ops Intel... kept C2 mission alive

Ensure You Write to Reflect Performance Level!!!


“Ho-Hum” Bullet (Good for 4 EPR)- Aggressively established a three day professional Development Seminar through course development coordination and implementation to expand the supervisory skills of over 200 wing assigned NCOs -- Outstanding communication skills led to his selection as course

facilitator for the initial class

Harder Hitting! (Better for 5)- Wing-wide impact…masterfully authored wings “first-ever” 3-day NCO Professional Development Seminar -- Significantly enhanced supervisory skills of 250 wing NCOs…instant benefits to troops -- Exceptional communication skills led to his selection "by peers" as course facilitator for 1st class -


• A sharp airman with unlimited potential…promote at earliest opportunity

- Ultimate airman…achieves impeccable results regardless of complexity or challenge…promote to SSgt now!

- Displays initiative…demonstrates potential for increased responsibility… promote

- Lacks necessary traits to be a successful leader…consider promotion

- Uncompromising professional…others would do well to emulate… promote BTZ

- Testimony AF Core Values exist…promote Dave so others can benefit From his leadership

- #1 of 1355 NCOs…18th Wing NCO of the Year is proof…STEP promote

- I stack him against AF’s BEST TSgts…Ray’s that good!!! Definite promote!

Promotion Statements

Checklist Review performance or records thoroughly Make a list of accomplishments Select the most significant accomplishments Organize them into a sequence for max impact Write all bullets...use where they’ll count most Don’t use several bullets when one will do Open with a line that grabs attention Close with a line that captures potential When you’re done...revise, revise, revise

•Tongue and Quill ( AFH 37-137)•Computer Resources

• Thesaurus• Spell/Grammar Check

•Book Resources• Dictionary• Thesaurus

•Read, Read, Read•Feedback From Others

• Other Written Papers•Write, Write, Write (Practice!)

Helpful Tools

PRACTICE TIME FOR ALL STUDENTS

Exercise

Bullet Statements Definition Types Uses

Constructing Bullet Statements Gather the facts Develop bullet statements Fine tuning the final product

Practical Exercise Summary

Summary

Every Subordinate

deserves

a supervisor

who can write!!!

Do not wait until you supervise someone before you start writing. Your subordinates would want you to have

some experience FIRST.

Effective Writing

Questions?

14th Flying Training Wing Building the Worlds Best Pilots, Leaders, and Warriors Noncommissioned...

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