141125 RandyHall Resume

RANDY HALL 614.361.2330

[email protected]

Randy Hall ● 614.361.2330 ● [email protected] 1 | P a g e

IT Manager Product Manager Project Manager

Software Designer

Professional Trustworthy Dependable

True Management Professional

An IT Manager with more than twenty years of experience; Randy has been

recognized for his ability to Streamline Processes, Eliminate Waste, and Organize

Resources in any situation. His understanding of Product and Project Lifecycles, Sales

Cycles, and Stakeholder and Organizational Needs, give him a unique perspective on

the best way to ensure success.

EXPERTISE

Business Requirement Identification

Software Development Lifecycle

Software User Interface Design Product Lifecycle

Team Building

Working Within Organization

Parameters

Lean & Agile Development Principles

Project Process Identification

Business Analysis

UX Design

QUALIFICATIONS

16+ Years of Business Analysis and Requirements Analysis experience.

21+ Years of Business Process Analysis and Creation of Business Units for IT and

Customer Support

21+ Years Developing Documentation for Business Process and Operations

19+ Years Project Management for Multiple Projects Ranging from $10,000 to

$4,000,000+

16+ Years Designing and Developing Software and Process Implementation

Strategies

19+ Years Working with Infrastructure on Implementation of IT Projects

21+ Years Working with all Levels of Organizations from Front Line Support to

Executive Management

RANDY HALL 614.361.2330

[email protected]

IT Manager Product Manager Project Manager Software Designer



Experience:

Fahrenheit IT Mobile Product Manager 05.2014 – Current

Achievements:

Managed development and implementation of mobile applications for Clients of Fahrenheit IT.

Assisted in the organization, design, and scheduling of both Mobile and .Com applications.

Examples:

Wendy’s Mobile Ordering App MyWendys App

Wendy’s Mobile Pay App Wendy’s Mobile Rewards App

Wendys.com Wendy’s Direct Email Marketing System

Wendy’s Customer Self Order

Skills Utilized:

Project Management • Business Analysis • GUI Design • Agile Software Methodologies • PMI Methodologies

• Effective Communication Methodologies

Tools Utilized:

Microsoft Office • Microsoft Project • Jira • Elementool • Microsoft PowerPoint • Microsoft Visio

Oxford Consulting Company Project Manager 11.2013 – 05.2014

Achievements:

Managed the implementation of Enterprise EDI Software Solutions for Oxford’s Clients.

Researched and documented a centralized Project Management Office approach for Oxford.

Worked to help implement an internal SharePoint site for dissemination of internal information.

Examples:

Advantage Waypoint Ann Taylor

BBVA Bluestem Brands

Emmi Roth Enterprise Inc.

FiServ Johnson and Johnson

HMA Services Konica Minolta

Long Beach Container Corp. Oberto

Pacer Anderson

Redtail Southern Wine

Skills Utilized:

Project Management • Technical Writing • Business Analysis • GUI Design • Agile Software Development •

Lean Software Development •.Net Architecture • PMI Methodologies • MVC Methodologies • Effective

Communication Methodologies

RANDY HALL 614.361.2330

[email protected]




Tools Utilized:

Microsoft Office • Microsoft Project • Jira • Elementool • Microsoft PowerPoint • Internet Information Server

• SQL Server • C# • ASP.Net • Microsoft Team Foundation Server

Ohio State University College of Medicine Product Manager 08.2011 – 11.2013

Achievements:

Successfully Designed and Implemented Project Management Methodologies Utilized in Delivery of

Education Focused Software Development

Designed and Implemented Lean and Agile Methodologies for Development of Educational Software

Organized a Team of Individuals that Successfully Supported, Maintained, Designed, and Developed

Learning Management Software

Examples:

MedSTAR – Took over management of the existing MedSTAR Learning Management system. Quickly

evaluated issues related to the historically unstable system and implemented new approaches to end user

support, issue tracking, and software development. Identified and implemented a system support team that

succeeded in stabilizing the application within five months.

.nSPIRE – Recognized the need for a platform that for the generation of education related software for the

College of Medicine. Worked with technical resources to design the “.net Secure Platform for Integrated

Resources in Education” (.nSPIRE) to fulfill this need. Successfully managed the implementation of the

Platform and it is currently the focus of a commercialization effort by the Ohio State University.

VITALS – Designed and managed the development of the VITALS application based on the .nSPIRE

Platform. This application is a robust and complete Learning Management System (LMS) with a fully

integrated Resource Management System (LCMS). The VITALS system has become the standard curriculum

management application for the OSU College of Medicine and is currently on track for commercialization

by the Ohio State University.

Skills Utilized:

Project Management • Technical Writing • Business Analysis • GUI Design • Agile Software Development

Methodologies • Lean Software Development Methodologies • .Net Architecture • PMI Methodologies •

Model View Control Patterns • Multimedia Design and Development • Team Development Methodologies •

Effective Communication Methodologies

Tools Utilized:

Microsoft Office • Microsoft Project • Jira • Microsoft PowerPoint • Internet Information Server • Microsoft

SQL Server • Microsoft SQL Reporting Server • C# • ASP.Net • Microsoft Team Foundation Server •

Microsoft Visio • Adobe Photoshop • Adobe Illustrator • ProShow Producer • Microsoft Visual Studio

RANDY HALL 614.361.2330

[email protected]




Project Solutions Group, Ltd. Product / Project Manager 01.2007 – 08.2011

Achievements:

Designed Project Management Methodologies Utilized in Managed Services for the Implementation of

GISHI Migration Projects at Sterling Commerce

Developed SharePoint Intranet Sites for Dissemination of Project and Methodology Information

Managed the Implementation of Client Projects for Sterling’s Managed Services and Professional Services

Groups

Worked with Sterling’s Sales Organization in Sizing and Costing Projects

Worked with Sterling’s Pre-Sales Organization to Define Best Practices for Estimating Project Workload and

Timeframes

Designed and Implemented Project Governance Documentation Used for Sterling’s Managed Services

Projects

Designed and Implemented Product Information Guides for Sterling’s Managed Services Product

Developed Process Utilizing Interactive Click-Through Models to Mimic Application Operation

Developed Interactive Diagram Methodology for Definition of Application Dependencies

Worked as Business Analyst and Assisted the Product Manager for OSU College of Medicine's medSTAR

Implementation Project

Assisted in the development of processes utilizing Agile Epics and User Stories facilitating the rapid

definition and implementation of Application functionality

Examples:

GISHI Migration Projects – Managed the implementation of several Clients for Sterling Commerce into their

Gentran Integration Suit Hosted Infrastructure (GISHI) environment. Utilized best business practices and

PMI principles to meet both Sterling’s and their Client’s expectation for delivery of outsourced EDI.

Projects Included:

Toyota GISHI Migration

Cadbury LA GISHI Migration

Conwood GISHI Migration

Dr. Pepper Snapple Cornerstone

Dr. Pepper Snapple Expansion

Master Lock GISHI Migration

Stanley Works GISHI Migration

TruePosition GISHI Migration

Emulex Point of Sale GISHI Migration

Ulta Cosmetics GISHI Migration

Motorsports Authentics GISHI Migration

Commercial Vehicle Group GISHI Migration

Cadbury Schweppes GISHI Migration

REI GISHI and SCV Migration

GIS Implementation Projects – Managed the implementation of Gentran Integration Suit (GIS) on-site at

Sterling’s Client locations. Worked independently using best business practices and PMI methodologies to

implement the hardware and software necessary for company based EDI translation.

Projects Included:

Morton Salt GIS Implementation

Sanmina GIS Implementation

Lennox Heating GIS Implementation

RANDY HALL 614.361.2330

[email protected]




Supply Chain Visibility – Managed the first ever implementation of Sterling’s Supply Chain Visibility (SCV)

product at True Value. Designed and implemented project management methodologies for future

implementations of the product.

Ohio Department of Taxation Desktop OS Upgrade – Managed the upgrade of Desktop Operating Systems

for the Ohio Department of Taxation.

MedSTAR Implementation – Worked as a Business Analyst and Product Manager for the OSU College of

Medicine medSTAR Implementation Project. Define a feature implementation schedule for completion of

the product. Assisted in development Agile processes to facilitate the rapid definition and implementation

of Application functionality. This project was later renamed to VITALS.

Skills Utilized:


Methodologies • Lean Software Development Methodologies • .Net Architecture • PMI Methodologies •

Model View Control Patterns • Multimedia Design and Development • Team Development Methodologies •

Effective Communication Methodologies

Tools Utilized:




Synet Systems Senior Project Manager 02.2005 – 12.2006

Achievements:

Devised and Designed Web Based Solutions for Synet Systems’ Clients

Personally Met with Synet’s Clients to Gather and Understand Business Needs and then Created Functional

Requirements to Meet Those Needs

Estimated Time and Costs for Application Development

Responsible for Realization and Implementation of new Business Processes, Focusing on PMI

Methodologies as well as Various Agile Development Processes

Designed and Created Database Applications using MS SQL Server

Examples:

Demotech Online Rating Seal – Worked as Project Manager to implement an online Rating Seal application

that allowed Demotech’s clients to retrieve their companies rating information via the Internet.

Birthdrink.com – Worked as Project Manager to implement a website that is focused on the marketing of

mixed beverages as well as the safety rating of drinking establishments.

AMCI Impact Upgrades – Worked as a Project Lead on a government funded project to enhance the State’s

ability to track vaccinations for children.

RANDY HALL 614.361.2330

[email protected]




Aspen Pension – Took over as Project Manager on an existing project to implement a web based system for

the tracking of payments into pre-defined retirement plans.

Demotech Server Installation – Worked as Project Manager to implement a dedicated hosting solution for

one of Synet’s clients. This implementation included overseeing the building of hardware as well as moving

several websites to the new server once completed.

Skills Utilized:


Methodologies • Lean Software Development Methodologies • .Net Architecture • PMI Methodologies

Tools Utilized:

Microsoft Office • Microsoft Project • Microsoft PowerPoint • Internet Information Server • Microsoft SQL

Server • C# • ASP.Net •Microsoft Visio • Adobe Photoshop • Microsoft Visual Studio

Caspian Software Sr. Technical Consultant / Sr. Project Manager 10.2002 – 02.2005

Achievements:

Worked as a Technical Consultant for Caspian Software’s Client Community

Utilized PMI Methodologies to Achieve High Rated Performance Standards for the Management of

Technical Projects

Utilized Best Practices and Custom Software Definition Documents to Define Software Application

Functional Requirements

Worked with Company Principles in Defining the Scope and Breadth of Possible Opportunities at Existing

Clients

Examples:

Ohio Disease Reporting System (ODRS) – Managed 12 project personnel in the delivery of the Microsoft

.Net (C#) based application. Changed project direction to get the project on track and solidify the

application’s success. Responsible for defining user requirements utilizing; use-cases, process flowcharts,

and functional requirement documents. Worked to implement an enterprise level Software Development

Lifecycle (SDLC) utilizing Project Management Institute (PMI) and Rational Unified Process (RUP)

methodologies.

Fabri-Form Product Catalog – Managed a project to update the Fabri-Form CD based catalog with

extended functionality that included an auto-mailer, direct website interaction, and enhanced product

information. Responsible for gathering client requirements,, project cost and timeline estimates, and

technical delivery of the application.

RANDY HALL 614.361.2330

[email protected]




Skills Utilized:

Project Management • Technical Writing • Business Analysis • GUI Design • .Net Architecture • PMI

Methodologies • Team Development Methodologies • Effective Communication Methodologies

Tools Utilized:

Microsoft Office • Microsoft Project • Microsoft PowerPoint • Microsoft SQL Server • Microsoft Visio •

Adobe Photoshop • Microsoft Visual Studio

Tec-Con, Inc. President, Project Manager 06.2001 – 10.2002

Achievements:

Worked as Project Manager for Multiple Projects Utilizing PMI Methodologies

Developed Web Based Applications with Microsoft Technologies Including Active Server Pages, Internet

Information Server, and Microsoft's SQL Server

Responsible for Analysis and Documentation of Client Requirements

Acted as Primary Technical Architect for all Application Development Initiatives

Designed Multi-Tier Applications with COM+ Microsoft DNA architecture

Examples:

Website Interactive – Managed a project to deliver an interactive direct response application for resale by

Tec-Con Inc. Designed and developed the final product that was marketed by Tec-Con to its customers.

Ohio Certified Public Accountants (OSCPA) – Managed a project to implement a fully functional content

management system for the OSCPA website. Managed a team of seven people to deliver the project

within time and budget parameters.

Skills Utilized:

Project Management • Technical Writing • Business Analysis • GUI Design • PMI Methodologies • Team

Development Methodologies • Effective Communication Methodologies

Tools Utilized:


Server • VB Script • JavaScript • Microsoft Visio • Adobe Photoshop • Allaire Homesite

SQ Tec, Inc. Web Development Manager 09.1999 – 06.2001

Achievements:

Devised and Designed Web Based Internet and Intranet Solutions for SQ Tec Clients.

Personally Completed Application Design and Modeling using Microsoft's Web Based Technologies

Estimated Time and Costs of all Web Based Applications

RANDY HALL 614.361.2330

[email protected]




Responsible for Realization and Implementation of New Business Processes, Focusing on PMI

Methodologies as well as Various Agile Development Processes.

Designed and Created Database Applications using MS SQL Server

Examples:

American Health Holdings (AHH) – Managed a project to deliver an insurance claim re-pricing application

based on EDI technologies. Use of the entirely automated application decreased the client’s time for re-

pricing of insurance claims from 3 days to 1 minute.

Burton Snowboards – Managed a project to deliver an updated interactive version of the Burton

Snowboards Website. Work on this project resulted in the receipt of a silver pencil award at the 2000 New

York Interactive Show and inclusion on a Cleo award in the same year.

Skills Utilized:

Project Management • Technical Writing • Business Analysis • GUI Design • PMI Methodologies •

Multimedia Design and Development • Team Development Methodologies • Effective Communication

Methodologies

Tools Utilized:




Borden Chemical, Inc. New Technologies Manager 02.1994 – 09.1999

Achievements:

Hands on Manager of the New Technology Department with a Maximum of 57 Direct Reports at its Peak

Responsible for Identifying and Implementing Technology Driven Solutions to Business Needs

Responsible for all Web Based Programming, Layout and Graphic Design

Implemented a Complete Software Development Life Cycle (SDLC) Focused on the Feature Driven

Development (FDD) Agile Process

Responsible for Implementing Telecommunications Equipment Standards, Service Level Agreements with

Vendors, and Long Distance Rate Contracts

Examples:

International SAP Implementation – Acted as technical lead for the Manufacturing team and Change

Control Manager within the SAP Implementation.

Borden Chemical Intranet – Started the Borden Chemical Intranet as a support mechanism for change

management, which quickly grew into a requested platform for business application development.

RANDY HALL 614.361.2330

[email protected]




Online Training Delivery – Implemented an intranet based on-line training program through a partnership

with the National Education Training Group (NETG).

Borden Chemical Website – Designed, developed and implemented the Borden Chemical Internet Website

(www.bordenchem.com - 1999).

Application Helpdesk – Implemented an internal SAP application and operations helpdesk by integrating

the Network Operations Center and the Infrastructure helpdesk.

Telecommunications Y2K – Updated all of Borden Chemical’s domestic telecommunications equipment to

meet Y2K compliance.

ShipWatch – Created a web based application that interacted with the Borden Chemical SAP/R3

implementation to track all product orders from customer service to shipping.

PlyTech – Managed a team to develop an application for the gathering and reporting of Quality Control

measures for the plywood manufacturing process. The completed application was showcased in both

industry publications and the yearly industry trade show as the first web based application focused on the

paneling community.

MarketShare – Managed a team of developers in delivering a web based application that tracked the

amount of market share that Borden enjoyed with their customers. This application was developed in

classic ASP including a local (laptop) component that allowed sales people to work in a disconnected mode

and then synchronize with the central server when available.

Training - Organized and managed a team of people who became a permanent training department. This

project was not focused on application development; instead, it was focused on creating and disseminating

all of the training material needed by Borden Chemical’s employees worldwide.

Skills Utilized:

Project Management • Technical Writing • Business Analysis • GUI Design • PMI Methodologies •

Multimedia Design and Development • Team Development Methodologies • Effective Communication

Methodologies

Tools Utilized:


Server • C# • ASP.Net • VB Script • JavaScript • Microsoft Visio • Adobe Photoshop • Fractal Design Painter

• Microsoft Visual Studio

RANDY HALL 614.361.2330

[email protected]




Awards and Recognition:

Borden Chemical – Recognition Of Extraordinary Determination And Effort - SAP Canadian Implementation

Borden Chemical – Recognition Of Extraordinary Determination And Effort - North American Infrastructure

Implementation

Silver Pencil Award – Presented at the 2000 New York Interactive Awards for work on the 2000 Burton

Snowboards website

AT&T - Completion Of: Definity G3 Administration

Crosby Quality College – Recognition for Outstanding Process Improvement

Nominated for two, 2011 Tech Columbus Innovation Awards – Innovative Startup and Innovated Service

Company for work in the Project Management Arena

Skill Summary:

Skill Name Skill Level Experience

Project Management Expert Since 1994

Technical Writing Expert Since 1995

Business Analysis Expert Since 1995

Internet Information Server Expert Since 1995

GUI Design Expert Since 1996

SQL Server Expert Since 1998

Agile Software Development Intermediate Since 2001

Lean Software Development Intermediate Since 2002

.Net Architecture Intermediate Since 2002

C# Intermediate Since 2002

ASP .Net Intermediate Since 2002

PMI Methodologies Expert Since 2003

MVC Methodologies Intermediate Since 2011

141125 RandyHall Resume

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