13th North Carolina Serials Conference, April 15-16, 2004 1 Working with Vendors: Collaborating to...
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![Page 1: 13th North Carolina Serials Conference, April 15-16, 2004 1 Working with Vendors: Collaborating to Drive Product Development Yvette Diven Director, Product.](https://reader035.fdocuments.us/reader035/viewer/2022072016/56649ee65503460f94bf5b3b/html5/thumbnails/1.jpg)
13th North Carolina Serials Conference, April 15-16, 2004 1
Working with Vendors: Collaborating to Drive Product
Development
Yvette Diven
Director, Product Management, Serials - R.R. Bowker
![Page 2: 13th North Carolina Serials Conference, April 15-16, 2004 1 Working with Vendors: Collaborating to Drive Product Development Yvette Diven Director, Product.](https://reader035.fdocuments.us/reader035/viewer/2022072016/56649ee65503460f94bf5b3b/html5/thumbnails/2.jpg)
13th North Carolina Serials Conference, April 15-16, 2004 2
What Exactly is Collaboration?
What we’re talking about n. Working together, especially in a joint
intellectual effort
It doesn’t have to mean… n. Cooperating treasonably, as with an enemy
occupation force in one’s country
Most barriers to collaboration are not technical.
![Page 3: 13th North Carolina Serials Conference, April 15-16, 2004 1 Working with Vendors: Collaborating to Drive Product Development Yvette Diven Director, Product.](https://reader035.fdocuments.us/reader035/viewer/2022072016/56649ee65503460f94bf5b3b/html5/thumbnails/3.jpg)
13th North Carolina Serials Conference, April 15-16, 2004 3
Identifying Collaborative Partners
ILS Vendors Publishers Subscription Agents Serials Management
Companies Archives and Portals Library staff Faculty User Communities Other Institutions
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13th North Carolina Serials Conference, April 15-16, 2004 4
Potential Areas of Collaborative Product Development
Workflow Serials management (e-journals) Acquisitions, ILL, cataloging
Administration Collection assessment, reporting Electronic rights management (ERM)
Service Patron and end-user tools Archiving and digitization
![Page 5: 13th North Carolina Serials Conference, April 15-16, 2004 1 Working with Vendors: Collaborating to Drive Product Development Yvette Diven Director, Product.](https://reader035.fdocuments.us/reader035/viewer/2022072016/56649ee65503460f94bf5b3b/html5/thumbnails/5.jpg)
13th North Carolina Serials Conference, April 15-16, 2004 5
Collaborative Product Development
Partners lend expertise and insight Multi-phased
Concept Prototype Beta version Launch/Release Post-Launch/Enhancement
Requires a time and resource commitment
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13th North Carolina Serials Conference, April 15-16, 2004 6
Successful Product Development
Creates useful and usable products Identifies a need Proposes potential solutions Involves the customer/user
Defines the scope of the need Determines the value of the product
Is an iterative process Average 15-18 month cycle
Is standards-based
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13th North Carolina Serials Conference, April 15-16, 2004 7
Benefits of Collaborating
You effect change!You effect change! Establish ongoing
relationships Networking Industry
involvement Special partner
status? Price discounts?
![Page 8: 13th North Carolina Serials Conference, April 15-16, 2004 1 Working with Vendors: Collaborating to Drive Product Development Yvette Diven Director, Product.](https://reader035.fdocuments.us/reader035/viewer/2022072016/56649ee65503460f94bf5b3b/html5/thumbnails/8.jpg)
13th North Carolina Serials Conference, April 15-16, 2004 8
Contact Information
Yvette Diven
Director, Product Management, Serials
R.R. Bowker
678 Noe Street
San Francisco, CA 94114
Direct: (415) 861-3080
Toll-free: (888) 269-5372 ext. 3024
Email: [email protected]