13th CRO Assembly Our changing risk landscape Smarter Citiese07d0d97-16f3-4635...IBM Cloud &...

IBM Cloud & Cognitive

13th CRO AssemblyOur changing risk landscape

Smarter CitiesNorbert EnderIBM Switzerland


Agenda 01

02

03


Today’s harsh realities impact all cities

Tourists

Local & ImmigrantsDeclining Budgets

Climate Change

Aging populations

AgingInfrastructure

Innovation

Investment

Community

Sustainability

Roads CongestionLast mile Goods delivery

WaterEnergy

Waste Management

Security SafetyFraud

Economic Stress


Vibrant cities are realizing their full potential by integratingacross functions, capitalizing on new insights, creatingsystem-wide efficiencies and collaborating in new ways

Definition:

‘A Smart City is a city seeking toaddress public issues via ICT-basedsolutions on the basis of a multi-stakeholder, municipally basedpartnership


The relationship between Projects, Initiatives and Cities

Ref: Mapping Smart Cities in the EU, January 2014


Data are the next natural resources and innovativetechnologies are accelerating the transition to a new era.

Mobile

Cloud

Social

Internet of Things

Cognitive


City of Rio – Making Rio a Safer City


City of Montpellier – Creating a Smarter Cities Ecosystem


City of Madrid – Transformation towardsa Smarter City

Ayuntamiento de Madrid(MADRID CITY COUNCIL)


The Business case driving the project is based on the SLA agreement with the service provider companies in charge of the contracts below and the process of inspecting and evaluating penalizations for the work not well performed

Integral contract Budget

1 C.I. Mobility862 M€

2 C.I. Instalations

772 M€

3 C.I. Road Surface and Civil Construction

261 M€

4 C.I. Urban Waste800 M€

5 C.I. Cleaning and Gren Zones 1.943 M€

6 C.I. Historical and special parks 278 M€

Up to 6% reduction in the total cost of certain

city services

1.943 M€ Contract of Cleaning for 10 years

• 194 M€ in one year

• 16 M€ every month

If penalizations can reduce up to 6%, it means

1M€ by month of ROI during 10

years of contract as average


With over 6.3 million passenger trips made daily on the Singapore public

transport system, any disruption can impact the travelling experience of

hundreds of thousands of commuters.

As part of the FASTER agreement, the LTA and IBM are working together to

combine

• farecard data

• video data from select MRT stations

• anonymized telecommunications data

for aggregate-level mobility analysis.

Singapore – leading in Smart Mobility


To better manage public transport incidents and special

events through improved resource allocation and pre-

emptive crowd management

Model to predict

• Traffic system

• Passenger behavior

Creation of disposition recommendations in real

time

• short turns

• substitute transports

Singapore LTA and IBM Collaborate to Improve Transport with Data for Singapore CommutersApplying advanced and predictive analytics for people-centered, real-time and dynamic public transport incident management


Succesful Transformation towards a Smarter City – the 3 A’s

Awareness: Leverage real-time visibility across city data sources

Anticipate: Proactively identify problems to mitigate impact to services

Act: Coordinate cross-agency operations to drive better business outcomes

Benefits

Increased Revenue

Operational efficiencies

Reduced Costs

Economic Vitality

Challenges

Reduced Budgets

Increase Delivery Expectations

Aging Infrastructure

Increased Threats


Internal and Business Partner Use Only

Security Risks

• Managing the technical Complexity

• Cyber Security

Data Privacy

• Smart Cities Need Smart Privacy Protections

Social Demographical Risks

• Failing to bridge the ‘digital divide’

• Smart cities create winners and losers

Potential exposures (i.e. risks) of Smarter Cities Projects



Smart Cities is gaining momentum

Changing Risks• of both individual and business customers

• Smart technologies have the potential to

dramatically reduce risks

• Vehicles

• Property

• people’s health and well-being.

• New Risks• cyber-risk

• Increasing liability exposures

Conclusions for Insurance Businesses



Thank You

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This presentation is for information purposes only and contains non-binding indications. Any opinions or views expressed are of the author and do not necessarily represent those of Swiss Re. Swiss Re makes no warranties or representations as to the accuracy, comprehensiveness, timeliness or suitability of this presentation for a particular purpose. Anyone shall at its own risk interpret and employ this presentation without relying on it in isolation. In no event will Swiss Re be liable for any loss or damages of any kind, including any direct, indirect or consequential damages, arising out of or in connection with the use of this presentation.

13th CRO Assembly Our changing risk landscape Smarter Citiese07d0d97-16f3-4635...IBM Cloud &...

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