1301 Lessons Learned SAP Sourcing 70 Ramp-Up Implementation at HJ Heinz
Transcript of 1301 Lessons Learned SAP Sourcing 70 Ramp-Up Implementation at HJ Heinz
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Lessons Learned: SAP Sourcing 7.0 Ramp-Up
Implementation at H.J. Heinz
Bill Durbin and Christopher Yope
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Real Experience. Real Advantage.
[ Introduction to Heinz
Founded in 1869 in Pittsburgh, PA by Henry John Heinz
Today, headquartered in Pittsburgh and famous on six continents for itsiconic brands
With products in more than 200 countries around the world, Heinz isthe most global U.S.-based food company
The Heinz brand is a $4+ billion global icon Record Sales of $10.7B+ In FY11
Global Spend of $4.5B+
Key Heinz markets
North America
Europe
Asia Pacific
Rest of World
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Real Experience. Real Advantage.
[ Leading Heinz Brands Around The World
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Real Experience. Real Advantage.
[ In This Session
Understand how SAP Sourcing fits into Heinzs Global
Procurement Strategy
Understand the planning and requirements needed to
implement SAP Sourcingon premise
Hear results delivered and benefits obtained by implementing
SAP Sourcing 7
Project Savings Management and Reporting in the tool
Improved contract authoring, management, and reporting
One single source of truth, globally equivalent
Learn best practices when it comes to leveraging Key Users,
global rollouts, and SAP Sourcing administration
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Real Experience. Real Advantage.
[ Heinzs Path to World Class Procurement
Developed
our
Strategy
Invested in
our People &Processes
Implement ing
the System
Backbone
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Real Experience. Real Advantage.
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stablish the Foundation
Platform for uture Growth
Get Capabilities Current with Competition
Globally Upgrade & Integrate Business Processes
Standardize IS Platform in SAP
Drive Visibility, Productivity and Efficiency
What is Keystone?
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[ How SAP Sourcing Supports the Procure to Pay Process
Keystone Procure to Pay Benefits
Full visibility of spend
Proactive compliance via effective workflow and improved buying tools
Increased buyer effectiveness through touch less PtP transactions
Common and measurable global PtP process
Platform to enable global sourcing
Standard global metrics and reporting
Establish Business
Requirement
Develop
Sourcing
Strategy
Negotiations /
Contracting Place OrdersReceive Goods
/ ServicesPay Supplier
Manage / Continuously Improve
Supplier Relationship
SAP Sourcing
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[ Keystone Global Implementations
ECC
Direct Procurement
SRM
Indirect Procurement
E-SourcingSourcing, Projects and Contracting
US,
Europe
Continental
Europe
North America, Europe, India
Indonesia, China, Australia, New Zealand
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[ SAP Sourcing Scenarios and Landscape Business Scenarios Implemented:
RFI
RFP
RFQ
Auctions
Project Management
Savings Tracking
Contract Lifecycle Management
Supplier Self Registration
Single Global Application
SAP Sourcing On Premise (Ramp Up)
Better Heinz Infrastructure Fit
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[ Why Ramp-Up
Higher risk, but . . . Improved user experience at par or better than Legacy
Functional Improvements in 7 versus 5.1
Project managementability to integrate our 7-Step
Sourcing process and links to all downstream documents RFx improvements including reporting and event
management
CLM improvementsmaster and sub agreements,
generation Vendor managementlinks to our ECC back-end
system
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Integration Strategy
SAP ECC Replication
StandardMaterials, Vendors, Currencies, UOMs,
Company Codes, Plants, Payment Terms, Incoterms,
Purchasing Organizations, Purchasing Groups
Custom AdaptorExchange Rates
Worked with SAP to develop
Now standard to work with PI
SAP SRM Replication
Custom program to get vendor master from the SRM
standalone locations
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[ Implementation Timeline
Blueprint to Go Live in 4.5 months
http://heinzweb.am.hjheinz.net/communities/keystone/kpmo/R0anz/R0P4%20SRM%20Timeline/R0P4%20SRM%20Timeline.bmp -
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[ Global Roll Out Timing
Accelerated Rolled Out Ahead of Global ECC
Initial Go Live: July 18thUS and Europe
Further successful rollouts:
CanadaSeptember 2011
IndonesiaOctober 2011 IndiaOctober 2011
ChinaDecember 2011
AustraliaDecember 2011
http://heinzweb.am.hjheinz.net/communities/keystone/kpmo/R0anz/R0P4%20SRM%20Timeline/R0P4%20SRM%20Timeline.bmp -
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[ Metrics
300+ people trained
70+ Strategy projects being managed in the tool
300+ Sourcing Projects
$1 Billion tendered
High level of adoption globally
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[ Project Management Design
Used the Heinz Global 7 Step Sourcing Process as our
Framework
Built into the Schedule Tab
Templates, Attachments, etc.
MarketAnalysis
3StageBusinessNeeds
2StagePortfolioAnalysis
1Stage
Gate Review 1 Gate Review 2 Gate Review 3 Gate Review 4
4StageStrategyExecution
StrategyImplementn
5Stage 6Stage 7StageStrategyDevelopment
ContinuousPortfolioImprovement
Create understandingof the portfolio
Establish BusinessNeeds: short, med andlong term (5 yrs)
Understand supplymarket
Agree the appropriatestrategy
Secure agreementand contract
Effect delivery of thestrategy
Ongoing delivery againstbusiness needs and ourProcurement goals
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Project Management Details
Two types of projects:
Strategy
At the portfolio level - tomatoes, dairy, resin, energy, etc.
Leveraging tool to track compliance
Approvals by procurement leadership
Sourcing
At the market basket level
Tie into strategic projects
Level at which financial savings are tracked
Approvals by procurement finance to ensure integrity of
numbers
Savings details can be linked to various profit and loss
(P&L) buckets
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[ Project Management Workflow
Sourcing Project Workflow
Strategy Project Workflow
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[ Project Management Financials
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Financials Tabthe bottom portion of
the tab allows the entry of the one-timesavings, ongoing savings, and brand
allocation.
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RFx Design and Details
Simplified the RFxs down to 4 options:
RFI (General)
RFP (General)
RFQ (General)
RFX with Collaborative Scoring
Consolidated our spend categories so that they represent ourmaterial groups
Enabled us to streamline our reporting / drill down
Information / Questions Library
Pre-populated with content in order for the buyers to quickly
and easily bring in value-added material for their suppliers
Able to utilize the daily synced exchange rates for global events
in multiple currencies
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[ Auctions Design and Details Leveraged standard SAP configuration for auctions types
Created variants when it comes to anonymous or leadingbidding
Made adjustments to what fields are on the schedule
area for simplicity
Still allow for flexibility around auction closes
Trained out best practice of going from a project into an
auction to carry over the relevant data
Efficiency in setup
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Contract Lifecycle Management Design/ Details
Enabled 4 types of contracts:
Indirect Master Agreement
Direct Master Agreement
Master Service Agreement
Confidentiality/NDA Agreement Sub-agreement usage is highly utilized (with subsidiaries)
Currently not using the line item functionality
Will start when fully integrated with SAP ECC
Clauses and templates were loaded prior to go live
Workflow Approval is triggered by agreement maximum
value
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[ Contract Lifecycle Management Benefits
Facilitates Global Master Agreement with a supplier
Link in multiple regional sub-contracts
With Integration to ECC (future release)
One stop shop for authoring, editing, and approvals
Legacy
No Electronic Storage
Paper Based Approvals
Labor Intensive AuditProcess
SAP Sourcing
Global Repository
Electronic Approvals
System GeneratedAudit reports
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Global Reporting
Previously, Heinz did not have an ability to report out data
consistently Disparate legacy systems or no system
Key metrics are now the same across the globe
No longer decided by the region or business unit
Single source of truth
Key reports include -
Stages / Linkages of Strategy and Sourcing projects
Procurement Negotiated Savings
Sourced spend by supplier / category (based on events)
Visibility to sourcing opportunities both regionally and globally
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[ Bolstering Adoption Strong Executive support
Usage / training mandates essential One set of globally consistent process
The whole Heinz procurement world on same tool / same
metrics
Regional Administrators Onsite or at least in same time zone
Key users
Engage early
Give them additional training
Training
Instructor led
Simulations
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Real Experience. Real Advantage.
[ Lessons Learned
Enroll executive support and make sure your program is
driven from the top Establish Key User network early
Metrics and reporting are big value drivers for thebusiness
Ensure users are trained before go live Communicate, over communicate, then communicate
some more
Value comes from increased visibility of global projects
and savings Global TemplateBuild it once, get it globally
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[
] Thank you for participating.
SESSION CODE:
1301
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