1301 Lessons Learned SAP Sourcing 70 Ramp-Up Implementation at HJ Heinz

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    Lessons Learned: SAP Sourcing 7.0 Ramp-Up

    Implementation at H.J. Heinz

    Bill Durbin and Christopher Yope

    [

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    Real Experience. Real Advantage.

    [ Introduction to Heinz

    Founded in 1869 in Pittsburgh, PA by Henry John Heinz

    Today, headquartered in Pittsburgh and famous on six continents for itsiconic brands

    With products in more than 200 countries around the world, Heinz isthe most global U.S.-based food company

    The Heinz brand is a $4+ billion global icon Record Sales of $10.7B+ In FY11

    Global Spend of $4.5B+

    Key Heinz markets

    North America

    Europe

    Asia Pacific

    Rest of World

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    Real Experience. Real Advantage.

    [ Leading Heinz Brands Around The World

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    Real Experience. Real Advantage.

    [ In This Session

    Understand how SAP Sourcing fits into Heinzs Global

    Procurement Strategy

    Understand the planning and requirements needed to

    implement SAP Sourcingon premise

    Hear results delivered and benefits obtained by implementing

    SAP Sourcing 7

    Project Savings Management and Reporting in the tool

    Improved contract authoring, management, and reporting

    One single source of truth, globally equivalent

    Learn best practices when it comes to leveraging Key Users,

    global rollouts, and SAP Sourcing administration

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    Real Experience. Real Advantage.

    [ Heinzs Path to World Class Procurement

    Developed

    our

    Strategy

    Invested in

    our People &Processes

    Implement ing

    the System

    Backbone

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    Real Experience. Real Advantage.

    [

    stablish the Foundation

    Platform for uture Growth

    Get Capabilities Current with Competition

    Globally Upgrade & Integrate Business Processes

    Standardize IS Platform in SAP

    Drive Visibility, Productivity and Efficiency

    What is Keystone?

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    [ How SAP Sourcing Supports the Procure to Pay Process

    Keystone Procure to Pay Benefits

    Full visibility of spend

    Proactive compliance via effective workflow and improved buying tools

    Increased buyer effectiveness through touch less PtP transactions

    Common and measurable global PtP process

    Platform to enable global sourcing

    Standard global metrics and reporting

    Establish Business

    Requirement

    Develop

    Sourcing

    Strategy

    Negotiations /

    Contracting Place OrdersReceive Goods

    / ServicesPay Supplier

    Manage / Continuously Improve

    Supplier Relationship

    SAP Sourcing

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    [ Keystone Global Implementations

    ECC

    Direct Procurement

    SRM

    Indirect Procurement

    E-SourcingSourcing, Projects and Contracting

    US,

    Europe

    Continental

    Europe

    North America, Europe, India

    Indonesia, China, Australia, New Zealand

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    [ SAP Sourcing Scenarios and Landscape Business Scenarios Implemented:

    RFI

    RFP

    RFQ

    Auctions

    Project Management

    Savings Tracking

    Contract Lifecycle Management

    Supplier Self Registration

    Single Global Application

    SAP Sourcing On Premise (Ramp Up)

    Better Heinz Infrastructure Fit

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    [ Why Ramp-Up

    Higher risk, but . . . Improved user experience at par or better than Legacy

    Functional Improvements in 7 versus 5.1

    Project managementability to integrate our 7-Step

    Sourcing process and links to all downstream documents RFx improvements including reporting and event

    management

    CLM improvementsmaster and sub agreements,

    generation Vendor managementlinks to our ECC back-end

    system

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    [

    11

    Integration Strategy

    SAP ECC Replication

    StandardMaterials, Vendors, Currencies, UOMs,

    Company Codes, Plants, Payment Terms, Incoterms,

    Purchasing Organizations, Purchasing Groups

    Custom AdaptorExchange Rates

    Worked with SAP to develop

    Now standard to work with PI

    SAP SRM Replication

    Custom program to get vendor master from the SRM

    standalone locations

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    [ Implementation Timeline

    Blueprint to Go Live in 4.5 months

    http://heinzweb.am.hjheinz.net/communities/keystone/kpmo/R0anz/R0P4%20SRM%20Timeline/R0P4%20SRM%20Timeline.bmp
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    [ Global Roll Out Timing

    Accelerated Rolled Out Ahead of Global ECC

    Initial Go Live: July 18thUS and Europe

    Further successful rollouts:

    CanadaSeptember 2011

    IndonesiaOctober 2011 IndiaOctober 2011

    ChinaDecember 2011

    AustraliaDecember 2011

    http://heinzweb.am.hjheinz.net/communities/keystone/kpmo/R0anz/R0P4%20SRM%20Timeline/R0P4%20SRM%20Timeline.bmp
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    [ Metrics

    300+ people trained

    70+ Strategy projects being managed in the tool

    300+ Sourcing Projects

    $1 Billion tendered

    High level of adoption globally

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    [ Project Management Design

    Used the Heinz Global 7 Step Sourcing Process as our

    Framework

    Built into the Schedule Tab

    Templates, Attachments, etc.

    MarketAnalysis

    3StageBusinessNeeds

    2StagePortfolioAnalysis

    1Stage

    Gate Review 1 Gate Review 2 Gate Review 3 Gate Review 4

    4StageStrategyExecution

    StrategyImplementn

    5Stage 6Stage 7StageStrategyDevelopment

    ContinuousPortfolioImprovement

    Create understandingof the portfolio

    Establish BusinessNeeds: short, med andlong term (5 yrs)

    Understand supplymarket

    Agree the appropriatestrategy

    Secure agreementand contract

    Effect delivery of thestrategy

    Ongoing delivery againstbusiness needs and ourProcurement goals

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    Project Management Details

    Two types of projects:

    Strategy

    At the portfolio level - tomatoes, dairy, resin, energy, etc.

    Leveraging tool to track compliance

    Approvals by procurement leadership

    Sourcing

    At the market basket level

    Tie into strategic projects

    Level at which financial savings are tracked

    Approvals by procurement finance to ensure integrity of

    numbers

    Savings details can be linked to various profit and loss

    (P&L) buckets

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    [ Project Management Workflow

    Sourcing Project Workflow

    Strategy Project Workflow

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    [ Project Management Financials

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    Financials Tabthe bottom portion of

    the tab allows the entry of the one-timesavings, ongoing savings, and brand

    allocation.

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    [

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    RFx Design and Details

    Simplified the RFxs down to 4 options:

    RFI (General)

    RFP (General)

    RFQ (General)

    RFX with Collaborative Scoring

    Consolidated our spend categories so that they represent ourmaterial groups

    Enabled us to streamline our reporting / drill down

    Information / Questions Library

    Pre-populated with content in order for the buyers to quickly

    and easily bring in value-added material for their suppliers

    Able to utilize the daily synced exchange rates for global events

    in multiple currencies

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    [ Auctions Design and Details Leveraged standard SAP configuration for auctions types

    Created variants when it comes to anonymous or leadingbidding

    Made adjustments to what fields are on the schedule

    area for simplicity

    Still allow for flexibility around auction closes

    Trained out best practice of going from a project into an

    auction to carry over the relevant data

    Efficiency in setup

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    [

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    Contract Lifecycle Management Design/ Details

    Enabled 4 types of contracts:

    Indirect Master Agreement

    Direct Master Agreement

    Master Service Agreement

    Confidentiality/NDA Agreement Sub-agreement usage is highly utilized (with subsidiaries)

    Currently not using the line item functionality

    Will start when fully integrated with SAP ECC

    Clauses and templates were loaded prior to go live

    Workflow Approval is triggered by agreement maximum

    value

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    [ Contract Lifecycle Management Benefits

    Facilitates Global Master Agreement with a supplier

    Link in multiple regional sub-contracts

    With Integration to ECC (future release)

    One stop shop for authoring, editing, and approvals

    Legacy

    No Electronic Storage

    Paper Based Approvals

    Labor Intensive AuditProcess

    SAP Sourcing

    Global Repository

    Electronic Approvals

    System GeneratedAudit reports

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    Global Reporting

    Previously, Heinz did not have an ability to report out data

    consistently Disparate legacy systems or no system

    Key metrics are now the same across the globe

    No longer decided by the region or business unit

    Single source of truth

    Key reports include -

    Stages / Linkages of Strategy and Sourcing projects

    Procurement Negotiated Savings

    Sourced spend by supplier / category (based on events)

    Visibility to sourcing opportunities both regionally and globally

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    [ Bolstering Adoption Strong Executive support

    Usage / training mandates essential One set of globally consistent process

    The whole Heinz procurement world on same tool / same

    metrics

    Regional Administrators Onsite or at least in same time zone

    Key users

    Engage early

    Give them additional training

    Training

    Instructor led

    Simulations

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    Real Experience. Real Advantage.

    [ Lessons Learned

    Enroll executive support and make sure your program is

    driven from the top Establish Key User network early

    Metrics and reporting are big value drivers for thebusiness

    Ensure users are trained before go live Communicate, over communicate, then communicate

    some more

    Value comes from increased visibility of global projects

    and savings Global TemplateBuild it once, get it globally

    25

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    [

    [

    ] Thank you for participating.

    SESSION CODE:

    1301

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