13 04 Survey Non Sworn

8/13/2019 13 04 Survey Non Sworn

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Non-Sworn Employee Feedback Survey 13-04

11/18/13

Survey - 13-04 (Employee Feedback Survey ) Printed by Sylvia Mcdaniel (46!)Results - Questions

Question #1 Multiple Choice

"o you #eel valued by t$e "epartment #or t$e %ork

you do&

16! 'n%ered

e *0

+o !!


"o you #eel valued by t$e citi,en #or t$e %ork youdo&

1*1 'n%ered

e *

+o !3


"o you #eel valued by t$e city .overnment #or t$e%ork you do&

1*1 'n%ered

e 36

+o 13


"o you believe you %ere provided ade/uate trainin.#or t$e poition you are ai.ned to&

1*1 'n%ered

e 106

+o 6

Question #5 Short Answer

$at additional trainin. do you t$ink %ould be

$elp#ul in your current poition&

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?earn '?? apect lited in =ob decription2 8urrently once an

employee i ai.ned to a poition t$ey are tuck t$ere #or t$eirentire career %$en in #act a rotation can provide additional =ob

kno%led.e2 @ranted SE; 101 pu$ed and %a ucce#ul in$avin. t$e 8ity to include a proviion #or rotation o# ai.nment in

t$e contract department #ind every reaon not to abide2 AE


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trainin.2 Speci#ically %e $ould $ave eion %5t$e o##icer o

t$at %e are on t$e ame pa.e2 :$ere eem to be #undamentalt$in. t$at are tau.$t in complete oppoition2 e a

dipatc$er5calltaker $ould be .iven t$e option to .o on a ride-alon. maybe 1- time per year (+9: M'+"':9


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developed #or all P


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additional >critical call takin.> kill5tec$ni/ue2

I

3 unure4 More team buildin. to revie% and update policy and

procedure.eneral order ect

o## ite trainin.

6 More trainin. on mental illne and people involved in criiituation2 :$at i t$e ociety o# people t$at are in t$e city o#

9akland

* More EA98 and ": trainin.2 'lo report %ritin. %ill be very

$elp#ul2

learnin. $o% to do more report o a PS: %e can ait in t$e#ield %$en called upon

! 'dvanced 'ccountin. and Superviory coure

!0 #eel am .iven ade/uate trainin.J $o%ever t$i %ould not be

poible %it$out t$e aitance o# t$e +ational ntitute o# Gutice@rant or t$e Federal Dureau o# nveti.ation trainin. receive

annually2

!1 'nimal 8ontrol 'cademy P83 Eut$anaia

! additional clae #or crital incedent and clae to keep u

in#ormed on t$e latet c$eme and t$in. to look #or and akabout crime

!3 DE8';SE 8A?'+ S;PE


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advance re.ardin. evidence collection K packa.in. o##icer-

involved $ootin. cene earc$ %arrant update

!* More cutomer ervice trainin. and contant acce to policy and

procedure a t$ey c$an.e2

! crim trainin. to utili,e t$e ytem #ully2

!! Standard trainin. period2 "ocumented procedure to #ollo%not

policie t$at c$an.e #rom peron to peron2

100 n5a

101 'll applicable trainin. #or t$e Fale 'larm Pro.ram and upportiveaitance #or pro.ram report

10 More mentorin. mana.ement and team upport2

103 8P:E" trainin.

104 on .oin. trainin. #or animal la% %orkin. and $andlin. o# animal

10 none

106 :ime Mana.ement Bo% to $andle tre intervie% tec$ni/ue

mentorin.

10* $ope to .et certi#ied in my poition a %ell a $avin. a peer

.roup %it$in t$e "epartment2 :rainin. in computer pro.ram and

ocial media monitorin.2

10 $ootin. and drivin. alo more de#enive tactic10! uncertain

110 8ontinuin. education credit mi7ture interpretation

111 Mana.ement coure

11 $ave never been trained

113 More in#ormation and clae on $o% to $andle our tre related

iue epecially $andlin. an.ry citi,en and inter dept co-%orker

114 +5'

11 Superviin. :ec$ni/ue


"o you #eel t$ere are ade/uate opportunitie #oradvancement #rom your current poition&

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e 34

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+o 16


're you c$allen.ed and timulated by t$e %ork youare a.ined&

1 'n%ered

e 1

+o 36


're t$ere ot$er ai.nment you %ould like to be

.iven&

1 'n%ered

e

+o *0


"o you undertand t$e priortie o# t$e Police

"epartment&

1! 'n%ered

e 14

+o 14


$at can t$e "epartment do to make your daily%orkin. environment better&

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1 leon t$e %orkload L ade/uate ta##2 le mandatory overtime o

you dont .et burn out and you can .ive /uality ervice2 More unityL on t$e clock event %$ere you can .et to kno% ot$er ta## %it$in

t$e department2 More opportunitie to be a valuable aet to t$edepartment by .ivin. additional trainin.2

n5a

3 Settin. realitic deadline e7pectation and bein. proactive2

4 nvet in tructured ue#ul pro#eional trainin. #or pro#eional

ta##2 Provide career advancement opportunitie--career ladder2"evelop .enuine concern #or t$e iue #aced by pro#eional ta##2

;ndertand t$at ome o# t$e ame tra.ic ituation t$at a##ect

%orn alo a##ect pro#eional ta## and provide aitance2e2.2

o##icer deat$2 +ot$in.222t$e ituation i omet$in. peronal2

6 $ire more cadet

* advocate #or a ne% laboratory

My preent %ork environment i .reat2

! :$e department can top puni$in. employee #or $onet and5or

$uman mitake2 :$e 8ity can tart appreciatin. and upportin.t$e Police "epartment intead o# vili#yin. it and it employee2

Start $irin. and promotin. /uali#ied people intead o# #riend or

%$oever =ut barely mana.ed to .et t$emelve on t$e lit2Provide u %it$ computer and in#ormation ytem t$at are not

anti/uated and provide competent : upport t$at repond/uickly intead o# mont$ later2

10 D':B


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"o you believe upervior treat member5employee

#airly in t$e or.ani,ation&

14 'n%ered

e 0+o *4


"o you believe commander5mana.er treatmember5employee #airly in t$e or.ani,ation&

14 'n%ered

e *!

+o *

Question #13 Short AnswerBo% can t$e "epartment improve mentorin. orucceion plannin.&

106 'n%ered

1 by $avin. a mentorin. pro.ram

n5a

3 Education t$e employee o# t$e bene#it o# mentorin. ucceion

plannin. and career development in order #or t$e employee totake o%ner$ip o# t$eir career2

4 'ctually do ome mentorin.5ucceion plannin.2

8ro trainin.2

6 none

* improve leader$ip %it$ trainin.

'll PS: $ired $ould be mentored #or poible police o##icer

career2 Epecially PS: %$o are %orkin. in t$e #ield2

! :$e department $ould ai.n mentor to every employee to $elp

t$em %it$ bot$ t$eir tren.t$ and %eaknee2 Stop uin. t$e>lit> ytem and tart promotin. baed on =ob per#ormance2

10 :


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1 +5'

13 +'

14 $old upervior accountable #or not only .ivin. people correctionbut #or alo commendin. t$em %$en t$ey do a .ood =ob

1 trainin. #or upervior #rom outide aitance

16 cro trainin. o# dutie2

1* @ive direct intruction to $ave clear .uideline and "@9 Policie2

1 -

1! Fairly evaluate potential candidate baed olely on /uali#icationeducation back.round kno%led.e and kill2 ' it tand 9P"

etabli$e poition and make appointment in %$at t$ey deem

>temporary ai.nment> in an e##ort to attempt to .room t$oe%$om t$ey c$ooe to #ill poition %it$2 +ot only i t$e proce

biaed un#air and unet$ical but it alo violate t$e 8ity 8ivilService rule2 8one/uently t$oe bad deciion cot t$e city

million in la%uit not to mention morale2

0 De.in to look #or individual $i.$ly repected earlier and ue t$eir

kno%led.e to $elp t$e peron to .ro% and meet re.ularly %it$ t$e

mentor2

1 t a 050 propoal t$e employee $a to be open to t$e

mentorin.2 :$e #irt tep to improvin. t$e mentorin. or ucceion plan i to

make u a%are it e7it ou $ave to create a plan be#ore you can

improve on it2

3 Drin. in more civilian mana.er2 8ivilian upervior and mana.er

are /uali#ied to mana.e %orn ubordinate in a muc$ a %ornupervior and mana.er are /uali#ied to mana.e non-%orn2

4 Promote #olk %$o are /uali#ied not =ut t$oe %$o pa t$e tet2

:$e "epartment can improve it mentorin. or ucceion plannin.

by bein. a little more elective o# it peronnel %$o are part o# t$eplannin. more e##ective and e##icient trainin.2 Survey t$e"epartment to ee i# %e $ave in-$oue peronnel t$at $ave idea

or $ave taken part in mentorin. or ucceion plannin.2 ?ookin.

into ot$er a.encie %$o $ave a %orkin. mentorin. or ucceionplan and $ape it into a %orkable plan #or 9P"2

6 Dae it on competency and not %$et$er you like omeone or not2

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on city pro.ram like accountin. or record keepin. o##er outide

pro.ram like cpr and more peciali,ed #or t$eir cra#t2

3!


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4! .et more involved %it$ t$e employee t$e civilian mainly t$e

Evidence tec$nician are al%ay le#t out o# many t$in. concernin./uad meetin. etc2 e %ork patrol and $ould be included in

everyt$in. t$at relate to partrol and our /uad2

0 dont kno%

1 trainin.

See i# t$ere i interet in a volunteer mentorin. pro.ram i2e2matc$in. ne% employee %it$ more veted employee poibly

#rom anot$er unit in t$e "epartment2 :$e pro.ram matc$ could be#or one year and t$e employee be allo%ed time to meet and %ork

to.et$er2

3 :$i %ould improve a.ain by litenin. to t$e need o# t$e people

t$ey ervice2 t may vary due to t$e di##erent department2 Makedeciion t$at %ould bene#it t$e cre% and not =ut t$e "epartment$ead becaue t$e ta## in t$e end %ill $ave to carry out t$e

re/uet or policie t$at are .iven2 Gut becaue it may berecommended by t$e "eparment $ead doe not mean t$at it

bene#icial to t$e employee2 t i an added tak but i it conduive

to t$e ot$er =ob clai#ication or %ork load2

4 Same a an%er to N10

:$ere are currently very #e% promotional opportunitie #or civilianperonnel2 :$e "epartment need to invet in on.oin. trainin. at

all level o# t$e or.ani,ation to prepare ucceion plannin.2

6 Birin. people to be prote.e

* :$e $irin. department o# Buman


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64 clae

6 not ure

66 make available to everyone not =ut certain people6* no comment

6 Dy not al%ay c$ooin. by peronality5#riend$ip but by %$at

t$ey can actually do2 Mentor t$e peron t$at you kno% can really

t$rive at t$at poition2

6! 8ro trainin. be#ore aumin. ne% poition %it$ t$e out .oin.

o##icer #or at leat %k2 9n t$e =ob trainin.5claroom trainin. inot u##icient2

*0 'll employee are eential aet o# 9P" t$ere#ore t$ey $ould

be treated %it$ repect2*1 8ro train and ade/uately ta## o ucceion plannin. can occur

* dek manualJ upevior need to kno% di##erenced in %orn andcivilian mou

*3 no comment2

*4 Bave motivational meetin. mont$ly inpire employee and

compliment %orker more t$an criti,e problem2 Focu more on

t$e poitive deed rat$er t$an t$e ne.ative2

* &&

*6 Bave dipatc$er available to mentor trainee t$at are not trainer

** remoe t$eir e.o

* $ave no idea

*! +ot ure

0 lead by e7ample $ave better and more #air and open leaderJ

dont $ave one .roup do t$in. one %ay and t$e #avored .roup.et a%ay %it$ everyt$in.

1 #eel t$at t$ere are too #e% upervior in t$e laboratory2 e need

additional employee %$ic$ include upervior2 :$e currentuperviory ta## are o over%orked it eem many o# t$e tak

t$ey are ai.ned could be better mana.ed2 :$e $irin. proce ie7tremely lo% and t$ere#ore t$e analyt $ave to take up t$e

lack2 e $ave $ad t%o poition open #or about 1 and 1

mont$ repectively2 it$ t$e demand #or cae%ork completion o$i.$ and our backlo. t$i i unati#actory2

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n5a

3 n5a

4 D SEE+@ +P;: F


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Mana.er treat t$eir ubordinate #airly222 but not all o# t$em do

o2 ' in all t$in. and ituation t$ere are .ap in e7ecution2

!* ure al%ay room #or improvement2 t$e /uetion i %ill t$ey&

! ' mentioned t$ere i no %$ere to .ro% in my poition2 t%ouldve been .reat to $ave at leat one %eek o# baic trainin.

%5a ene o# e7pectation and omeone could lean on a learn

t$e =ob but %a le#t to #i.ure it out on my o%n2 $ave beenpu$in. #%d but it $a been a diappointin. reality2 +o trainin.

no peer upport222 ink or %im2 :$i eem to be t$e norm2

!! +5'

100 uncertain

101 Bave a clear undertandin. o# all department current and #utureneed2

10 'llo%in. ta## to learn and not c$atie t$em #or mitake %$enundertakin. %ork ai.nment #or t$e #irt time

103 .ive more certi#ied trainin. not =ut readin. ome manule

104 De #air enou.$ and undertand t$e employee need2 Dy not

puttin. too muc$ preure on u %it$ little petty tu## t$at are put

in our P'S2

10 +5'

106 More opportunitie #or civillian employee2


"o you $ave a .ood undertandin. o# t$e =ob o# yourupervior&

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e 16

+o 30


$at can t$e "epartment do to increaecutomer ervice&

116 'n%ered

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1 tart at $ome

De polite2


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"o you believe t$at $ard %ork and .ood %ork

per#ormance $elp one .et a$ead in t$e "epartment&

14 'n%ered

e 6!+o


$at incentive could t$e "epartment o##er toencoura.e employee to tay at 9P"&

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1 comparable pay5bene#it5retirement2 :$e department $a #allen

be$ind2$y tay %$en you can %ork le and .et paid moreome%$ere ele2

n5a

3 Stability in direction and viion2 ' table environment %ill create a

a#e environment2

4 Supervior %$o are actually tau.$t5trained to upervie2Per#ormance appraial t$at mean omet$in. to upervior

(intead o# merely per#unctory tak2)


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This report hs !een "enerte usin" $ower%MS&

13 04 Survey Non Sworn

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