12_GlobalResources_RS

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Global Resources Information Days – March 2012 © Fairtrade 2012

Transcript of 12_GlobalResources_RS

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Global Resources

Information Days – March 2012

© Fairtrade 2012

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© Fairtrade 2012 Global Resources - Information Days

We are responsible for:

Data analysis/ Information management

Strategic Relations / Partnerships

Global Producer Finance

Human resources & Organizational Development

IT services

Finance

Office coordination

Legal Services

Global ResourcesGlobal Resources promotes the optimal use of Fairtrade’s financial,

human, technological and administrative resources, through leading in

the development and delivery of high quality, cost effective shared and

central services

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© Fairtrade 2012

BUSINESS ANALYSISGlobal Resources

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Business Analysis

Improve the quality and availability of business critical information across the Fairtrade system by leading:

• The harmonization of data requirements across Fairtrade

• The development of an Information Management System (Harmony)

• The implementation of data governance processes

• Statistical and business analysis for Fairtrade

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Harmony implementation:

Dale Cree [email protected]

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STRATEGIC RELATIONSHIPS AND PARTNERSHIPS; PRODUCER FINANCE

Global Resources

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Strategic Relationships and Partnerships

Partnerships categories

• Institutional Strengthening Partnerships: operational partnerships to

strengthen what we do

• Market Development Partnerships: promotional partnerships, GAM

accounts - partnerships to broaden the engagement in Fairtrade

• Producer Development Partnerships: funding partnerships, producer

finance and technical service provision partnerships - partnerships to

deepen the impact of Fairtrade

• Knowledge Partnerships: research institutes, universities - ensuring

knowledge is gained and shared

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Fairtrade International’s website:http://www.fairtrade.net/our_partners.0.html

Full Partnership Strategy on the internal pages:https://www.internal.fairtrade.net/partnership-strategy.html

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Producer Finance

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Act as a central resource for the Fairtrade system to:

• Develop financial solutions, strategies and tools to improve access

to finance globally

• Identify, develop and manage strategic alliances and partnerships

with financial service providers

• Collaborate with financial institutions in developing financial

products and services to suit the specific needs of Fairtrade

producers

• Make available financial management strengthening programs and

financial education for producers

• Act as a successful coordinator, facilitator and catalyst for

mobilizing capital to the global markets of producer finance

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© Fairtrade 2012

HUMAN RESOURCES & ORGANIZATIONAL DEVELOPMENT

Global Resources

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Human Resources & Organizational Development

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Employee satisfaction

Planning/PM/process

efficiency

Membership satisfaction

Employee surveyGlobal presences set up

Intercultural code of conduct

HR committee

HR & OD projects

Focus areas in regular work

Recruitment/ alterna-tive staffing solutions

Training

Working time

E-learning introduction

Unit purpose/ service portfolios defined

Planning process

Total No of certified

producers

HR database

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Human Resources & Organizational Development

Establishment of Global Presences

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Colombia GhanaKenya

India

IndonesiaBrazil

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IT Global Resources

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© Fairtrade 2012 Global Resources - Information Days 12

IT Coordination

• IT Infrastructure

(LAN, W-LAN, DSL connections, PTP connections, VPN, Router, etc), Linux and Windows Servers & HPBX

Telephone System, Smartphone's

• IT-Support & User Management

• Security & Confidentiality

• IT Induction & Security Training

• Hard- & Software purchase, Consumable Supplies, Inventory

• DNS- & MX-Administration, Email Spamfilter Administration

• Disaster Recovery

• Contracts and Warranty, License Management, Insurance

• Needs Recognition, Developing new solutions

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FINANCE Global Resources

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Budget

Annual financial statements

Bookkeeping

Internal and external reports

Invoicing

Payments

Travel Expenses Reports

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Finance

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...process an invoice?

Please ask your business partners to send all invoices directly to the FLO Finance Department.

• Invoices sent by mail should go to:FLO International e.V.

Finance DepartmentBonner Talweg 17753129 Bonn

• Invoices sent by e-mail should go to: [email protected]

To make sure that all invoices can be forwarded to the correct budgetholder please remind your business partner to indicate your name on the invoice.

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OFFICE COORDINATION Global Resources

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Office Coordination

To create and maintain a supportive office environment which is

conducive to the effective and efficient working of the organisation

and its staff

• General office administration

• Administration of Producer Certification Fund

• Travel Manager:

Travel booking system

Travel policy, visas and regulations

• Health & Safety

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LEGAL SERVICES Global Resources

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Legal Services • Shared service based within FLO-CERT

• 2 lawyers (Mark Ortiz and Sonja Altrock) and Fome Ewoterai as pro bono support provide legal advise for:

Contracts; interpretation of German/EU/international law;

mediation; constitutional/governance/company

secretarial matters; and much, much more…

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