12_GlobalResources_RS
Transcript of 12_GlobalResources_RS
Global Resources
Information Days – March 2012
© Fairtrade 2012
© Fairtrade 2012 Global Resources - Information Days
We are responsible for:
Data analysis/ Information management
Strategic Relations / Partnerships
Global Producer Finance
Human resources & Organizational Development
IT services
Finance
Office coordination
Legal Services
Global ResourcesGlobal Resources promotes the optimal use of Fairtrade’s financial,
human, technological and administrative resources, through leading in
the development and delivery of high quality, cost effective shared and
central services
2
© Fairtrade 2012
BUSINESS ANALYSISGlobal Resources
3
© Fairtrade 2012
Business Analysis
Improve the quality and availability of business critical information across the Fairtrade system by leading:
• The harmonization of data requirements across Fairtrade
• The development of an Information Management System (Harmony)
• The implementation of data governance processes
• Statistical and business analysis for Fairtrade
Global Resources - Information Days 4
Harmony implementation:
Dale Cree [email protected]
© Fairtrade 2012
STRATEGIC RELATIONSHIPS AND PARTNERSHIPS; PRODUCER FINANCE
Global Resources
5
© Fairtrade 2012
Strategic Relationships and Partnerships
Partnerships categories
• Institutional Strengthening Partnerships: operational partnerships to
strengthen what we do
• Market Development Partnerships: promotional partnerships, GAM
accounts - partnerships to broaden the engagement in Fairtrade
• Producer Development Partnerships: funding partnerships, producer
finance and technical service provision partnerships - partnerships to
deepen the impact of Fairtrade
• Knowledge Partnerships: research institutes, universities - ensuring
knowledge is gained and shared
Global Resources - Information Days 6
Fairtrade International’s website:http://www.fairtrade.net/our_partners.0.html
Full Partnership Strategy on the internal pages:https://www.internal.fairtrade.net/partnership-strategy.html
© Fairtrade 2012
Producer Finance
Global Resources - Information Days 7/30
Act as a central resource for the Fairtrade system to:
• Develop financial solutions, strategies and tools to improve access
to finance globally
• Identify, develop and manage strategic alliances and partnerships
with financial service providers
• Collaborate with financial institutions in developing financial
products and services to suit the specific needs of Fairtrade
producers
• Make available financial management strengthening programs and
financial education for producers
• Act as a successful coordinator, facilitator and catalyst for
mobilizing capital to the global markets of producer finance
© Fairtrade 2012
HUMAN RESOURCES & ORGANIZATIONAL DEVELOPMENT
Global Resources
8
© Fairtrade 2012
Human Resources & Organizational Development
Global Resources - Information Days 9/30
Employee satisfaction
Planning/PM/process
efficiency
Membership satisfaction
Employee surveyGlobal presences set up
Intercultural code of conduct
HR committee
HR & OD projects
Focus areas in regular work
Recruitment/ alterna-tive staffing solutions
Training
Working time
E-learning introduction
Unit purpose/ service portfolios defined
Planning process
Total No of certified
producers
HR database
© Fairtrade 2012
Human Resources & Organizational Development
Establishment of Global Presences
Global Resources - Information Days 10
Colombia GhanaKenya
India
IndonesiaBrazil
© Fairtrade 2012
IT Global Resources
Global Resources - Information Days 11
© Fairtrade 2012 Global Resources - Information Days 12
IT Coordination
• IT Infrastructure
(LAN, W-LAN, DSL connections, PTP connections, VPN, Router, etc), Linux and Windows Servers & HPBX
Telephone System, Smartphone's
• IT-Support & User Management
• Security & Confidentiality
• IT Induction & Security Training
• Hard- & Software purchase, Consumable Supplies, Inventory
• DNS- & MX-Administration, Email Spamfilter Administration
• Disaster Recovery
• Contracts and Warranty, License Management, Insurance
• Needs Recognition, Developing new solutions
© Fairtrade 2012
FINANCE Global Resources
13
Budget
Annual financial statements
Bookkeeping
Internal and external reports
Invoicing
Payments
Travel Expenses Reports
© Fairtrade 2012
Finance
Global Resources - Information Days 14/30
...process an invoice?
Please ask your business partners to send all invoices directly to the FLO Finance Department.
• Invoices sent by mail should go to:FLO International e.V.
Finance DepartmentBonner Talweg 17753129 Bonn
• Invoices sent by e-mail should go to: [email protected]
To make sure that all invoices can be forwarded to the correct budgetholder please remind your business partner to indicate your name on the invoice.
© Fairtrade 2012
OFFICE COORDINATION Global Resources
15
© Fairtrade 2012
Office Coordination
To create and maintain a supportive office environment which is
conducive to the effective and efficient working of the organisation
and its staff
• General office administration
• Administration of Producer Certification Fund
• Travel Manager:
Travel booking system
Travel policy, visas and regulations
• Health & Safety
Global Resources - Information Days 16
© Fairtrade 2012
LEGAL SERVICES Global Resources
17
© Fairtrade 2012
Legal Services • Shared service based within FLO-CERT
• 2 lawyers (Mark Ortiz and Sonja Altrock) and Fome Ewoterai as pro bono support provide legal advise for:
Contracts; interpretation of German/EU/international law;
mediation; constitutional/governance/company
secretarial matters; and much, much more…
Global Resources - Information Days 18
© Fairtrade 2012 19