1/29/2002 NLII 2002 1

Creating the Blended Mode University: The UNCW Story

John C. CavanaughProvost and Vice Chancellor for Academic Affairs

University of North Carolina at Wilmington

Presented at the NLII Annual Meeting

January 29, 2002

San Diego, CA

1/29/2002 NLII 2002 2

University of North Carolina at Wilmington

Overview

Describe the problem

Define the goals

Discuss steps taken

Describe outcomes

Look to the future

1/29/2002 NLII 2002 3

University of North Carolina at Wilmington

The Problem Facing UNCW

UNCW could not afford to be on the leading edge of technology, but we wanted to be reasonably close

Rapid growth in size and complexity

Limited space

Growing demand by nontraditional students

1/29/2002 NLII 2002 4

University of North Carolina at Wilmington

The Goals

Align functions, positions, and budgets

Create new processes, protocols, and structures

Change campus from merely a physical space to a dynamic hub of learning

Integrate learning and academic support

Create transformative partnerships

1/29/2002 NLII 2002 5

University of North Carolina at Wilmington

The Blended Mode University

What is it?A comprehensive and integrated system with transparent boundaries across the Divisions of Academic Affairs and Information Technology Systems

A way to leverage investment and opportunity

1/29/2002 NLII 2002 6

University of North Carolina at Wilmington

The Blended Mode University

What functions are included?Academic programs (traditional and online)Student support and career services Administrative servicesFinancial aidAdmissionsAcademic recordsAlumni servicesAdvancementOutreachInnovations and partnerships

1/29/2002 NLII 2002 7

University of North Carolina at Wilmington

The Blended Mode UniversityTraditional Environment

Virtual Environment

Academic Programs

Admissions

Financial Aid

Administrative Services

Student Support and Career Services

Outreach

1/29/2002 NLII 2002 8

University of North Carolina at Wilmington

The Blended Mode University

How was it created?Joint effort led by the Provost and the Vice Chancellor for Information Technology Systems

Series of discussions resulted in agreements concerning roles and functions

Strategic vision created

Budget and funding followed the plan

1/29/2002 NLII 2002 9

University of North Carolina at Wilmington

How It Works: E-Learning

E-learning strategy is an example of how the blended mode university works

Several key components:Development strategy for courses/programs

Creation of courses

Implementation

Key is teamwork and cooperation

1/29/2002 NLII 2002 10

University of North Carolina at Wilmington

UNCW’s E-Learning Model

E-strategy goals drive structures, processes, and outcomes—a comprehensive approachDeveloping courses vs. programs requires different tacticsCommon infrastructure support for traditional and online learning—to a point

1/29/2002 NLII 2002 11

University of North Carolina at Wilmington

UNCW’s E-Learning Model

Strategic cycles of development

Entire institution is affected

Match incentives with the need and the goals

Team approach for planning, development, implementation, and follow-up support

1/29/2002 NLII 2002 12

University of North Carolina at Wilmington

21 of 2721 of 27 21 of 27

Lead Agency:

ITSD / Web Course Dev Team

Support Agencies: CTE - Technical & Design SupportAcademic Affairs – Course SelectionITSD Help DeskEdupriseSchools & departments

Initial Mentoring for fully Online Lead Agency:Prior WCDT facultyITSD Help Desk

Support Agencies: CTE Technology CollegeEdupriseSchools & departments

Lead Agency:CTE - Seminars & Workshops

Support Agencies:ITSD Help DeskUNC TLT CollaborativeDistance and Distributive Education CommitteeTechnology College

Eduprise

Lead Agencies:CTE - Tech & Design Support

Technology College

Support Agencies:EdupriseITSD Help DeskSchools & departments

Dynamic Model Example: Web Course Development Continuous Support Model

1. Technology & Pedagogy Awareness

2. Web Course Enhancement w/ Technology

Ongoing Support Lead Agency:CTEITSD Help Desk

Support Agencies: Technology CollegeEdupriseSchools & departmentsPrior WCDT faculty

3. Fully Online Web Course

Development

4. Mentoring & Ongoing Support

1/29/2002 NLII 2002 13

University of North Carolina at Wilmington

Outcomes of the Blended Mode University

In 1999, no functional cooperation between Academic Affairs and Information Technology Systems; too many committees without communication

In 2002, tightly integrated partnership that has achieved transparency in funding and seamless integration of services; all committees jointly chaired with good communication

1/29/2002 NLII 2002 14

University of North Carolina at Wilmington

Outcomes of the Blended Mode University

In 1999, random selection of online courses with no standardization

In 2002, two complete programs (in nursing), major programmatic initiatives in education (undergraduate and graduate) and criminal justice, with shift from front-end to back-end incentives

1/29/2002 NLII 2002 15

University of North Carolina at Wilmington

Outcomes of the Blended Mode University

In 1999, considerable difficulty in planning renovation and construction projects

In 2002, seamless planning for $108 million in projects

1/29/2002 NLII 2002 16

University of North Carolina at Wilmington

Future Directions

Continued efforts at creating joint funding opportunities, especially in faculty development

Increased efforts at joint extramural funding

Increased efforts at innovation

1/29/2002 NLII 2002 17

University of North Carolina at Wilmington

For copies of this presentation email me at:

cavanaugh@uncw.edu

Thank you for your attention.