CHRISTOPHER M. SMITH

HOUSE MANAGER / PERSONAL ASSISTANT

Address: 503 S Broadway Lantana, FL 33462

Cell: (561) 662-8896

Email: cmsprops@gmail.com

Pro fess ional Pro f i l e : Experienced with end-user and customer support in high-volume, deadline-orientated workloads. Skilled in critical thinking, problem-solving, judgment and decision making. Extensive knowledge of property management from the owner’s perspective. Able to communicate and explain technical concepts to non-technical individuals. Ability to recognize potential problems before they happen; reliable, personable, hardworking, loyal and willing to go the extra mile.

Personal Assets : • 15+ Years of Property Management Experience

• 7 Years Private Service Experience

• Willing to Relocate

• Extended Travel Welcomed

Skil l Synopsis : • Responsible and Dependable • Extensive Vendor Management

• Discreet and Dedicated • Inventory Management

• Caring and Committed Elder Care • Project Management

• Simple Meal Preparation • Vehicle Management

• Common Sense Self-starter • Familiar with Smartphones and Tablets

• Problem Solving Skills • Knowledge and understanding of trades

• Proficient in Mac and PC server/computer platforms • Familiar with Microsoft Word, Outlook, email research

Profess ional Memberships : Domestic Estate Managers Association, Member Lake Worth Chamber of Commerce, Member

Pro fess ional Exper ience : February 2007 – December 2015 Private Residence, Palm Beach, FL Manage and schedule routine maintenance of 6,000sf residence on 3 acres, including grounds keeping, pool, vehicle maintenance.

• Managing and scheduling of trades and vendors for interior and exterior maintenance.

• Liaison with family offices on a regular basis for planning of travel & social itineraries.

• Procurement of household supplies (including grocery shopping), services, and equipment as needed.

• Travel between out-of-state properties (Easton, MD and Harbor Springs, MI) transporting belongings and vehicles.

• Assist with driving, travel arraignments and appointment scheduling.

• Train houseman on Principals’ meal preferences and housekeeping standards. Provide coverage on staff’s days off to ensure seven day week staff coverage.

• Family-style cooking as needed.

• Ensure that household policies and procedures are followed and adhered to.

• Liaison with other staff including: Executive Assistant, other residence’s Caretaker, and Yacht Captain.

• Personal shopping, execute special requests, errands and related duties

Christopher Smith, page 2

January 1992 – June 2005 Apartment Building Manager, Lake Worth, FL Owner/operator of 15 units in a multi-unit building. Was involved (hands-on) with all aspects of building/unit upgrades, maintenance/repairs and owner tenant issues including rent collection.

• Managed the day-to-day operations of the property: tenant relations, vendor management, and community interactions.

• Finding and placing qualified tenants, negotiating leases, and collecting security deposit/rent.

• Investigated and resolved tenant complaints; enforcing rules of occupancy.

• Regularly inspected the property to ensure it is was up to code; quickly resolved emergency maintenance issues.

• Scheduled maintenance and repairs; negotiated bids and contracts with vendors.

• Licensed by state for Community Association Manager (required for buildings of more than 10 units).

• Served on several condominium boards in various positions: President, Vice President, and Director.

Addit ional Exper ience : September 1996 – August 2015 Cox Media/Palm Beach Newspapers Sixteen years of progressively responsible experience in workflow, planning, and troubleshooting technical issues – during the night shift (4:00pm – 12:00midnight) – while supporting staff, production employees, and outside vendors Knowledge of publishing technologies, including pagination software and page preparation software.

• Provided technical user-support for pre-press systems, equipment, employees and third-party vendors.

• Trained and assisted personnel with the implementation of new procedures, work-arounds and software upgrades and changes.

• Troubleshooting of paginated pages, ads and PDF files.

• Nightly on-call technical support for the camera-plate department for the Tribune/Sun-Sentinel and Olive Software.

• Completed and released editorial and advertising pages through DTI systems including soft-proofing of pages, folio changes/editing and the placement of electronic ads.

• Worked prioritizing editorial and advertising page flow to press following press schedule with special attention to deadlines.

• Troubleshooting plate processors, bender equipment including a variety of pre-press software and output devices.

• Performed color correction, color separation, scanning and uploading of files to DTI with special emphasis using Adobe Photoshop, Acrobat Professional and Pagespeed/Classpeed applications.

• Produced camera-ready pages for editorial layout.

Educat ion: Community Association Manager, Licensed in 2006 Florida Department of Business and Professional Regulation, License# CAM24795

Liberal Arts Courses, Palm Beach Community College Lake Worth, FL

Selected Courses in Graphic Arts, Art Institute of Atlanta Atlanta, GA

Forest Hill High School, 1982 West Palm Beach, FL

References - Addit ional Avai lable on Request : Ann Mulholland Secretary/Baker Estate (561) 622-0717

Paul Martin South Palm Beach Villas Condominium (603) 566-6345

Gregg Harr Director of Operations (Retired)/Cox Media Group (561) 307-2900