(12) Ulllted States Patent (10) Patent N0.: US 8,407,078 ... Toolkits/The... · Supports PMQP...

US008407078B1

(12) Ulllted States Patent (10) Patent N0.: US 8,407,078 B1 Caputo et a1. (45) Date of Patent: Mar. 26, 2013

(54) METHOD OF AND SYSTEM FOR MANAGING 7,788,118 B1 * 8/2010 Vahee et al. ............... .. 705/723

PROJECTS, PROGRAMS AND PORTFOLIOS zoogbfifsoiggg 221* (I); gr?ffo ~~~~ ~~t~~~~l~ ~~~~~~~~~~~~~~~ ~~ 717/105 aemer e a .

THROUGHOUT THE PROJECT LIFECYCLE 2002/0077877 A1 6/2002 Oliver

2002/0082889 A1 6/2002 Oliver (75) IIWBIIIOFSI Michele CaPIItO, Garland, TX (Us); 2002/0107914 A1 8/2002 Charisius et al.

Stevin Smith, Gilbert, AZ (US); Sean 2003/0083912 A1 5/2003 Covington, III et al.

‘Wm Plan“, TX (Us); Chm‘ 5833038335 iii 3088? 11m“ 1 1 . - _ amparam e a .

Mam“: Fr_1s°°’ TX ms)’ Edwarfi A‘ 2003/0135481 A1 7/2003 Helmes et al. Pfltontli R1ChardSOn’_TX(US)’ Llsa 2003/0182173 A1 9/2003 D’Elena et al. Pldun, Bloom?eld H1115, MI (US); 2003/0225748 A1 12/2003 Haeberle Wendell John Jeske, Waxahachie, TX 2003/0233267 A1 12/2003 Hertel-Szabadi (Us); Mary E_ Lee’ Santa Cruz’ CA 2003/0233268 A1 12/2003 Taqbeem et al._ (US) 2003/0236692 A1 12/2003 HeItel-SZabadi

2004/0017400 A1 1/2004 Ly et a1.

(73) Assignee: Perot Systems Corporation, Plano, TX (Continued)

(Us) FOREIGN PATENT DOCUMENTS

( * ) Notice: Subject to any disclaimer, the term of this W0 WO-03/050656 6/2003 patent is extended or adjusted under 35 OTHER PUBLICATIONS U.S.C. 154(b) by 299 days.

B strom Information and Information Sources in Tasks in V in y ( ary g (21) Appl. N0.: 12/689,445 Complexity), Dec. 2002, Journal of the American Society for Infor

mation Science and Technology, p. 581-591.* 22 Filed: Jan. 19 2010

( ) ’ (Continued) Related US. Application Data _ _ _

Primary Examiner * Romam J eanty

(60) ggoéigjgnal application No. 61/145,903, ?led on Jan. (74) Attorney] Agent] or Firm i Winstead pC

(51) Int Cl (57) ABSTRACT

Got-‘Q '10 /00 (200601) In one embodiment, a project-management method includes 1mplement1ng, on a server computer havmg a processor and

(52) US. Cl. .................................... .. .. 705/7.27 memo auniversal framework for en a in robots Within (58) Field of Classi?cation Search ............... .. 705/723, ry’ . . g g gp J

705/7 27 an enterpr1se. The project-management method further S 1. t. ?l f 1 t hh. t ' includes optimizing, via the server computer, at least one ee app 10a Ion e or Comp 6 e Seam 15 my‘ project via an integration of a standardized set of process

(56) References Cited related project-management assets, a standard1Zed set of

US. PATENT DOCUMENTS

5,907,490 A 5/1999 Oliver 5,918,207 A 6/1999 McGovern et al. 6,023,702 A * 2/2000 Leisten et a1. ...................... .. 1/1

6,203,812 B1* 3/2001 .. 424/407 6,308,164 B1* 10/2001 Nummelin et al. ........ .. 705/723

project-management assets related to at least one of selecting, assigning, developing, certifying, and managing human resources involved in project management, and a standard iZed set of proj ect-management assets comprising a plurality of technological tools.

40 Claims, 27 Drawing Sheets

SERVICE OFFERING EXAMPLES

BUSINESS SOLUTION DEVELOPMENT!

SY ‘I25

non

INTERNET INFRASTRUCTURE SERVICES @ uosnns @

@miiimsi SYSTEMSMGMT NETWORKSERVICES

ililil_..._ PROJECTMANAGEMENTMETHOMOBY I

METHODOLOGIES

US 8,407,078 B1

US. PATENT DOCUMENTS

2004/0073479 A1 4/2004 Walsh 2004/0098300 A1 5/2004 Karwatowski et al. 2004/0111306 A1 6/2004 Yokota et al. 2004/0111351 A1 6/2004 Ikeda et al. 2004/0148566 A1 7/2004 Jaffar et al. 2004/0153354 A1 8/2004 Nonaka et al. 2005/0144592 A1 6/2005 Below et al. 2006/0015519 A1 1/2006 LaBrosse

OTHER PUBLICATIONS

“IT Organization and Governance”, Center for Information Manage ment and Studies (CIMS) at Babson College, Feb. 2006. “Board Brie?ng on IT Governance, Zed”, IT Governance Institute, 2003.

“IT Governance Framework”, Craig Syrnons, Forrester Research, Inc., Mar. 2005. “Don’t Just LeadiGovern: Implementing Effective IT Gover nance”, Weill and Woodham, MIT, Sloan School of Management, Center for Information System Research, 2002. “It Governance on One Page”, Weill and Ross, MIT, Sloan School of Management, Center for Information System Research, 2004; MIT

Sloan School Center for Information Systems Research (CISR), 2003. “IT Infrastructure for Strategic Agility”, Weill, Subramani, Broadbent, working paper, MIT CISR 2002. “Translating Corporate Strategy into Project StrategyiRealiZing Corporate Strategy through Project Management”, Morris and Jamieson, Project Management Institute, Inc, 2004. “Advanced Project Portfolio Management and the PMOiMultiply ing ROI at Warp Speed”, Kendall and Rollins, 2003. “IT GovernanceiHow Top Performers Manage IT Decision Rights for Superior Results”, Weill and Ross, 2004. “Strategies for Information Technology Governance”, Wim Van Grembergen, 2004. “The Standard for Portfolio Management”, PMI Global Standard, Project Management Institute, Inc, 2006. “Project Management Body of Knowledge Third Edition”, Project Management Institute, Inc, 2004. Carbone, Thomas A; Gholston, Sampson; Project Manager Skill Development: A Survey of Programs and Practitioners Carbone, Engineering Management Journal v16n3 pp. 10-16 Sep. 2004. Dia log File: 15. US. Appl. No. 11/010,500, Putonti et al.

* cited by examiner

US. Patent Mar. 26, 2013 Sheet 1 0f 27 US 8,407,078 B1

WWO STAFFFECALCULNOR

STANDARDPMO ORGAMZAHONALDESIGN

.1A FIG

/202

/296

ASSETS

PMM-BASED DATA MODEL

FIG. 2


SERVICE OFFERING EXAMPLES

INT

D?kgéhllow APPLICATION BUSINESSEOLUTION DEVELOPMENT \

SYST ENTE [SE I25 INTEGRATION RESOURCE NG / 123

ENTERPRISE . APPLICATION INTEGRATION . PROJECT MANAGEMENTMETHODOLOGY

INFRASTRUCTURE @ METHODOLOGIES SERVICES ET @ ENTERPRI

SYSTEMS NETWORK SERVICES

FIG. 1B


Assets b 602

Activities ’“ 620

v Management Knowledge Areas Leve's Phases

) 626 624 618

FIGURE 6A

Activities

615a 615b 615

Activities Activities Activities 6200

Assets

FIGURE 6B


Project Categorization

3 6 A

1 3 5 7 9 o o 0 0 o 6 6 6 6 6 5 4 3 2 1 w m m w m e e e e G l- L l- l._ L

It

FIGURE 6C


/626a Governance r-_628 Management

Portfolio -630 Management

/624a K 6188 nggtglraliogm r-—632 gem Project "-516

- -' —~660 SCOPE ~634 Feasibility ’ Management ’

Program "_ 650

Initiation ’_ 662 M T'me r~636 anagement

664 Portfolio ""652 Planning f“ M cost ~638

_ 654 anagement Account ’

Execution f“ 666 M Quality ,.__640 anagement

Business Unit "_ 656

r" 668 HR /--_ 642 Shut Down Management

Enterprise ’" 658 pha§e§ Communications -_644

. _ Management

FIGURE 60 RAIDO _.646 FIGURE 6E Management ’

Procurement (-4548 Management

Momma Areas

FIGURE 6F


618a

PROJECT /660 FEASIBILITY

TY

PROJECT /662 INITIATION

IT

PROJECT /664 PLANNING

I

PROJECT /666 EXECUTION

I

PROJECT /ses SHUT DOWN

FIG. 7

618a

EFFORT PROJECT LIFECYCLE

FIG. 8


920

Review Sales “a Conduct Feaslbllity > can Project Charter ' Review/Approval Project Documentation Study Charter wIClient

FIG U RE 9

1 020

PMMOZJ _ PMMOZZ PMM02.3 Organize Schedule. ' Revlew Project '—* Conduct Project Resources for PIVV Charter Initiation Workshop

PMM02.4 PMM02.5 PMMOZB Develop Resource _'_'> Develop Schedule : Update Project

Estimate for Planning Phase Plan Document

FIGURE 10

V

Establish Performance (Status) Reporting - Planning


1120

Workshop Activities Detailed Flaming Activities Plan Integration Activities _ A . A A

F \

PMM03.1 _, PMM03.4 Schedule PPW Finalize Schedule for Execution

_, PllllM03.5 ‘ Assign ResouroesNalidate Availability

PMM03.2 "M03 6 Review Pro'ect ' comma] —’ Complete RAID Plans

PMM03J —’ Plan Project Cost & Tlmekeeping

PMM03.3 Conduct Project -

. PMM03.8 Pl n W rk ho -—> . PMM03.13 am“ 9 o s p Develop Quality Plan _, Prepare Project Plan

Document PMM03.9

a Establish Change Control Process ‘

PMllll03.14 PMMOM 0 —* - - Customer Approval

Develop Communications Plan of Proiec‘ Plan Doc

_’ PllllM03.11 Establish Status Reporting Procedures ‘

PMM03.15 ‘ "M10342 Establish Project

Set Up Central Project Repository Baselme

FIGURE 11


1220

Iterative Adivities A

PMM04.1 ; PMM04.3 Acquire Project Update Project Schedule Resources

PMMMA , Initiate Time & Cost Tracking Processes

P MMO4.2 __ ' PMM04.6 Perform Pro ect __+

Kick-off Mee'iing Conduct Project Status Meetings

PMM04.6 Update RAID Matrix

PMMMJ Initiate Change Control Process

pMMo4_8 PMM04.11

Execute Communications Plan a prepgrehsslultdown c e u e

PMM04.9 Execute Quality Plan

PMM04.12 PMM04.10 Obtain Customer

Initiate Status Reporting Process Acceptance

FIGURE 12

1320

/ PMM05.2

' Close Project Work

PMM05.1 PMMOSA Conduct Post- Update Implementation Knowledge

PMM05.3 Transition Project

FIGURE 13

US. Patent Mar. 26, 2013 Sheet 11 0127 US 8,407,078 B1

142a 1420 l/ /

AcTIvITIEs

STANDARDIZED METRICSANDTHRESHOLDS /'1472

GHEcKPOINTs /'1474

ASSETS = ROLES /_1 476

1202 STANDARDIZED PROCESS /'1478

15%‘ PROJECT PERFORMANCE REPORT'NG PERFORMANCE /1502 PMQPCOMPLIANCE MON‘TORING REPORTING ‘

STDPROJECT ROUTINE PERFORMANCE /1s04 PERFORMANCH &GONPLIANGE REPORTING COMPLIANCE METRICS *

/ TRIGGERTHRESHOLDS /L> NOTIFICATION /1506 v

1508\ ExGEPTION * RENEOIATIONGORREcTIvE REPORTING ACTION PLANS

\/—\ v

1510\ IMPLEMENTEDCORRECTIVE RENEOIATION + ACTIONS

m

FIG. 15A


FMQF' Site

Project Status List: New ltem

IIHSava and Close | Go Back to List

PmiectName ' Account StartU Mana ement '

Links the status report to the project in the inventory.

Project Manager ' I last "[51 I Identi?es the project manager as ot the status date.

Status Date " 1/15/2003

The as ol date for the status report

PM Cert GAP D

Indicates whether there is a GAP between the certi?cation level of the PM and the project level. L4 projects require a performer or higher, L5 require a master or higher. Supports PMQP Maturity Metric 41

Overall Status '

indicates the overall status of the project Green - no signi?cant issues or challenges. Yellow - signi?cant issues exist and plans to address them have been identi?ed, Red - signi?cant issues exist. but action plans not yet identi?ed.

Primary Cause RIY

categorizes the primary cause tor the Red/Yellow status projects. Supports PMQP Maturity Metric 4.4

Describes the nature at the issue causing the Yellow/Red status overall.

Financials Status " E Indicates the status with respect to the ?nancial aspecs oi the project.

Schedule Status "

Indicates the status with respect to the schedule.

lssuas Status ’

Indicates the status with respect to issues.

Resource Status ‘

e status with respect to the resources stat’?ng the project

Scope Status ' SE55 9 E

n E m m age 'cates the overall status with respect to the scope of work of the project.

Secondary Cause RN "

Identi?es the secondary cause for Yellow/Red status allowing categorization. Supports PMQP Maturity Metric 4.4

Secondary Cause Description A In I B I U _l A @ "I n‘ a

Description of the nature of the secondary cause for R/Y status.

RlYActionPlan A ‘1'13 I U ‘E

Summarize your action plan for getting back to a GREEN status Keep in mind the consumer of this intorrnation is senior management. '

It It ll ll IléllQ Tmsledsiles

FIG. 17


‘I904 /

1902 DEVELOP/UPDATE DESIGN/UPDATE \ BUSINESS AND IT > GOVERNANCE <

STRATEGIES MODEL

V V

1906 TRANSLATE DEFINE/UPDATE 1908 \ STRATEGIES INTO : GOVERNANCE /

STRATEGIC DRIVERS 1910 METRICS

/ DEVELOP/UPDATE

> REPORTING <

STANDARDS YES 1914

II

EXECUTE 1912 IMPROVEMENT \ GOIIIMESBIéILNCE OPPORTUNITY?

A

FIG. 19

US. Patent Mar. 26, 2013 Sheet 17 0127 US 8,407,078 B1

KNOWLEDGEAREAI PMMUFECYCEPHASE FEASIBILITY INITIAIION PLANNING EXECUTION SHUTDOWN

01 GINEINUIIICEIANAGEIEIIT NONTORINO. OVERSIGHT 311110111011911113 11110111110 INTERIIENITONTRIOQERSAID IIENBJIATIG‘IFORIIIIDERPERFORIINGPROIECTS 11211101201 PONIFOLIOINIAGEIBN 6Z1CREATIIIGA’IDNANAINIIGTI-EPROIECTINVENTORI IIZZPIIIORIIIEIIGPROJECTSIORENEOJTION NZIONGOING NANAGEIIBIIANAIYSIS

ANDNEWPROIECTREOIIEST 02301111101111011011111111111111101111011102 AADIEFOTTI‘ISONTIEWOETPORIFCIIOS CAPAOTNPIANIINIJFORECAST WW5

IISPROJECIIIITEGFATIONIINAGEIHIT I031DEVEIWPROIECTCHARTERICNZDEVEIOPIIIISIIIESSREOIIIIIENIEINS IINSDEVEIOPPROTECTPLAIIDOQIIIENI gécnllgocymmmeimmm IBJCLOSEPROIECT NSIDITURAIDQNIMPKIECIVAIN ONGINTEGRAIEDOIANGECONIROI

MPROIECISCOPEIAIIAGEIEIIT IIISSIIIPEIIERIHCAIION 014W

IISPINIIECITIIEIAIIAGEIENI 05.0301111112001111101

111111 11 11 .111 :11 OAIPROIECTQJSTESITNATINGANIIBIIDIEIIIIG OSZPROJECTIXISTOONTROI DTPROIECTIIIIAIITYIAIIAGEIENT IIHPERFORIIQUALIIYASSIIRANCE

01.311111011110111111100111101 MPROIECI'HRIAIIAGEIEIITA IIIIINDEVELOPPROJECTTBAN 1110o11c1111u11011 mmmgmggmm

IIIINPIAOTEANDEVELOPNENI; 1' I I 1 I

1,1.‘ 11.0 . 1. . 1

OOIOONNIINEOASPLINNINO ITQTINFORNAIIONDISTRIBUTION; INPROIECICOIIIINICATIOIIS ICOISTAKEINIDERAIAINGEMENT OQASTAKEHOLDERNANNEAENT . 1 ' ; IANAGEIBIT WISTAKEIDIDER NANAGBAENT MINEORIAATION DISTRIBUTION: ORISTAKEHOIDER NANAGENENT

119.3 PERFORNANCE REPORTING; 11114 STAKEIDIDER IIIANAGEIIENT

IBPROIECTRAIDD IAIIAGEIEIIT 1£I1RAII10IAANAGENENIPIANNNG 10.1 RAIDOMANAGEIABITPIANIING 10.6RAIDONONTOINNGANDCONTROI 10.2IN3I1ASSIINPTIOIISJSSIEQDEINTTIOIISANO OUTO‘ 102 INNEASSUIFITINIS, $31153 DENTIOISANI) SCOPEIIJENTII-TOATIOII OUTIISCOPEIOENTIFICATION

1II3OUALITATIVE RISK ANALYSIS 111.4 QUANTITATIVE RISK ANALYSIS I RISK RESPONSE PLANNING

11 PROIECTPROCIIREIBITIANAGEIENT 11.1PIANP‘1IRGIASESANJAONIINTIONS; 11.5PROOJREAENTAONNSTRATION 11.5 PROOURENENTQOOIRE 11.2 PIAN CONTRACTING 11.3 REQUEST SUPPLIER RERPONSES; 11.11 SELECT SUPPLIERS

FIG. 20

OOIIERNANIZ PROJECT mama IIANAGEMENT v 101110110111101111111

pg???g 011110011 110111011101100111101 IIGOVERIIANCE 1.DEFINNONERICSACUENTSTRATEGICAIICNNENICRTIERNI mew-ms 011011 11111101000111.11111011111 201151110111111101101110110111011011111011

LEVELS PROJECT REQUEST 11111110111011111001ss;011111110111001112 ASELECHNGAPINORIIIZINGPROJECISFOREXEOIITNI 1111101110111110c1ss1011u11111111111c1111110 1.01100110111111000111111111301111101111110 111011011 1011101101011110100

11101101 PROJECT P101101 111101111011111110210111 000111111110015111 11101111110011111

1.01100111010010111111 1.0000111111111110 1.1011111101111001 PROJEWND 20111101110110111011110111 20011011111011 2100111111015110110 WGWEVEL 1.0111011101111111101201111001011 1011111111 lACTI/ITYRESOIIRCEESTINAIING News“ 1.1101111011110011110111101201110111 1.0001111111011101 1.10111111011111101120111111110 mzssm gggssfégggmsoomm 10011200111101 swJNEQEvEIRIIEI-QN

1.1101111005111110 ' “ 6' EM “1

PROJECT PROJECT PROTECT 00111111100131 0111111111111101111111 1111111111150111101111110111011

IOOSTESITNATIIN; IOUAUTYPIANIING 1.HUIAANRESOLRCEPI.ANN|NG Auwm ZUJSTBLDGEIING ZPERFORNOUALIIYAQIJRANCE 210011111110120115111 WWW 10001001111101 3.111110111101111111001111101 1.0111101111011011111

K,WEDGEAREAS__ IMANAGEPROIECTTFANI

PROJECT PROJECT PROJECT 001111111101101111111105111111 1111111111101111111 1100101101111111110511011

1. OOIMRINIOATIOIO PLANIENS 1. RISK MANAGEMENT RUNNING 1. PLAN PURCHASESAAOOUISITIONS 2.1111011111101100111101101 21011021111110111011 211111001111100110 1.1111101111110111101111110 1.0111111111111101111111510 NREIIUENSEILERRESPONSES 4. MANAGE STAKEIIOIDERS ACUANIITTATIVE RISKAINILYSJS ASELEOTSEUERS

5.11011110101021111111110 5.0011111101101111111111011 1.110111011110111101001111101 0.001111110100s10111

FIG. 21

US. Patent

PMM Lilecycle Phase

Phase Initiation Phase

°' 42 Prioritize Project Portloio

4 JAppruve Prnjeclcharler

4.: Develop Project Charter

4.4 Scope Planning

4.9 Manage Slakehelders

Preliminary Scope

New

4.2 Categorize Project

Certi?ed Projacl Manager

_ MG Plan

Cernlicatrun [L4 a L5)

4.8 Assign Project Manager, PMO Leader, PMO Org Design Cerl

4.1 Solution Certi?cation

Aecount PMO

Mar. 26, 2013

Risk, Out-“Scope

Sheet

issues,

18 0f 27 US 8,407,078 B1

Monitor and Control

Sequerrcrng; Activity Estimating; Aetiuit/ Resource Estimating Schedule Developmanl a

Control

PMO Manage PMO Organization Assign Resources Project

Roles

information Distribution; Perlorrnanca Reporting,

4 Stakeholder Management

Slalrelmlder

Qualitative Risk Analysis Quantitative Risk Analysis Risk Response Planning

Plan Contrachng; Request Supplier Responses;

4 Select Suppliers

FIG. 22 Project Lifecycle Roles & Responslbilites - Critical Project Delivery Practices Overview

Planning Phase

4.3 Apprnvo Protect Plan Doc (PPD)

4.3 Develnp Project Plan Dec (PPD)

Execution Phase Shutdown Phase

4.3 Appruve Change Requests 4.3 srgrwrrurr Projacl

Deliverables, Overall Prqecl 4 9 Monitor Pedomrance weplanee

4.10 Msess Risk, Resolve issues

manure Emmi“ 4.: Close

4.11 Cunlract Closure

Assurance 8r Control

4.7 Quality Planning 4 7 Establish & Administer PMQP

4 7 PM)? Plan Certi?cation! (L4 Br L5)

4.7 Quality Planning 4.3 Manage Historical Base

4 7 Esnrblish l Administer PMQP

4.3 Manage Historical 4.7 Quality Planning Base

4 7 PMOF Target: 8 Reporting

FIG. 23

(12) Ulllted States Patent (10) Patent N0.: US 8,407,078 ... Toolkits/The... · Supports PMQP...

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Transcript of (12) Ulllted States Patent (10) Patent N0.: US 8,407,078 ... Toolkits/The... · Supports PMQP...