12 Tips from the Sunnah to Communicate Effectively with Others

BY:MUHAMMAD HAFIZ B. HASSAN (1317979)

MOHAMMAD KHAIRUL ANUAR B. MOHD ZAMRI (1310801)

SHAHRANI B. SAHIRAN (1314173)

GROUP 12

Smile

• “Your smiling in the face of your brother is charity.” [Jami` at-Tirmidhi]

• an instant ingredient to start any conversation positively and to remove any past ill feelings that could be present.

Pay attention to the tone and volume

• “And be moderate in your pace and lower your voice; indeed, the most disagreeable of sounds is the voice of donkeys.” [Qur’an: Chapter 31, Verse 19]

• Your tone determines whether you will make your relationship or break it. Any undesirable loudness in your voice could put people off and make any further attempts to communicate futile

Start with the Islamic

greeting of peace

• “A man came to the Prophet and said: Peace be upon you! He responded to his salutation. He then sat down. The Prophet said: Ten [rewards]. [Sunan Abi Dawud]

• It will repel hatred and create love between you.

• “There are no two Muslims who meet and shake hands, but they will be forgiven before they part.” [Sunan Ibn Majah]

• Accompany your greeting with shaking hands (if you are greeting your mahram or a person of your gender).

Shake hands

• Ask them how they are doing and inquire about their health and well-being and that of their family and friends. They will feel loved and cared for.

Inquire about people

• Consider people’s different characteristics and differences while communicating. Keep in mind their age, status, temperament and other factors.

Remember not all are the same

Teach at every opportunity• The Prophet used every

chance to enjoin the good and forbid the evil. If there is ever a need for you to say something corrective in nature, do so gently.

Refrain from the common evils of the tongue• These habits are grievous

sins that eat away at our rewards and the barakah in our lives

• People getting together and communicating with each other often leads to falling into various sins related to the tongue such as talking about Allah without knowledge, slandering, lying, insulting and cursing.

Choose simple, concise words• “I have been given superiority over

the other prophets in six respects: I have been given words which are concise but comprehensive in meaning” […] [Sahih Muslim].

• He spoke with clarity and made people comprehend easily, sometimes by even repeating his words thrice.

Stay away from

argumentation

Being nice is easy when you’re dealing

with nice people. But, practically

speaking, this world has more to it than

such people

Do your best efforts,try not

to fall into disputes and

argumentation.

End with the greeting

Before departing, smile, shake hands and greet

people warmly with the salam.

In writing, start with Allah’s

Name:

If you were to communicate in writing, in addition to the

points above that are relevant, it is desirable to

start your written communication with

‘Bismillaahir Rahmaanir Raheem’

Prophet numerous times

when he dispatched letters

to kings and heads of peoples

and tribes.