Customer Service

“Quotes”

To Inspire You in 2013

12

“The goal as a company is to have customer service

that is not just the best but

legendary.”

~ Sam Walton

1

“The customer’s perception is your

reality.”

~ Kate Zabriskie

2

“The longer you wait, the harder it

is to provide outstanding

customer service.”

~ William H. Davidow

3

“Rule 1: The customer is always right. Rule 2: If the

customer is ever wrong, re-read Rule

1.”

~ Stew Leonard

4

“If you build a great experience,

customers tell each other about

that. Word of mouth is very

powerful.”

~ Jeff Bezos5

“If you respect the customer as a

human being, and truly honor their

right to be treated fairly and honestly, everything else ins

much easier.”

~ Doug Smith6

“One of the deep secrets of life is that

all that is really worth doing is what we do for others.”

~ Lewis Caroll

7

“Always give people more than what they expect

to get.”

~ Nelson Boswell

8

“Your customer doesn’t care how much you know until they know how much you

care.”

~ Damon Richards9

“Quality in a service or product is not what you put into it. It is what the

client or customer gets out of it.”

~ Peter Drucker

10

“Do what you do so well that they will want to see it again and bring their friends.”

~ Walt Disney

11

“When the customer comes

first, the customer will last.”

~ Robert Half

12

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