1.1.3 Organizational Performance Review John Facer, JoAnn Pfleegor, Faith D. Clark MAY 10, 2010.
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Transcript of 1.1.3 Organizational Performance Review John Facer, JoAnn Pfleegor, Faith D. Clark MAY 10, 2010.
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1.1.3 Organizational Performance
Review
John Facer, JoAnn Pfleegor, Faith D. Clark
MAY 10, 2010
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INDUSTRIAL RAFT SYSTEM
ACCESSORY SYSTEMS
PACKAGED SYSTEM
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MADE TO ORDER BUSINESSPROJECT SELL PARTS HOURS LOS $1,200,000 12,632 4000 LOS $ 617,000 3,639 1300 COM $ 392,314 4,482 1000 LOS $ 170,560 2,325 750 CCC $ 134,690 2,168 650 DEN $ 51,820 481 375RAFT $ 41,564 612 125
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ORGANIZATIONAL PERFORMANCE CATEGORIES
CUSTOMER SATISFACTION EFFICIENCY CASH FLOW
VENDOR PERFORMANCE EMPLOYEE SATISFACTION
QUALITY
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QUOTE TURN AROUND IN DAYS
FINAL INSPECTION FINDINGS
ON TIME DELIVERY
(CUSTOMER FEEDBACK)
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EFFICIENCY METRICS
PROFIT PER HR =(SELL-MATERIAL COST-DIRECT LABOR COST)
PROJECT LABOR HOURS
PROBLEM LOG: PROBLEMS PER DEPARTMENTSALES PER EMPLOYEE
MANUFACTURING LEAD-TIMEQUOTE TURN AROUND IN DAYS
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INVENTORY TURNS
PROFIT PER HR
SALES PER EMPLOYEE
MANUFACTURING LEAD-TIME
CASH FLOW METRICS
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VENDOR PERFORMANCE METRICS
SATISFACTION WITH VENDORS
BOM TO RECEIPT OF MATERIALS LEAD-TIME
PROBLEM LOG
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OSHA RECORDABLES
EMPLOYEE RETENTION
EMPLOYEE CERTIFICATION
DEVELOPMENT HOURS
EMPLOYEE SATISFACTION METRICS
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QUALITY METRICS
PROBLEM LOG: DEFECTS BY DEPARTMENT
PROFIT PER HR
PPMO DEFECTS
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OPPORTUNITIES IN MADE TO ORDER BUSINESS?
BOM ITEMS, DRAWINGS, QUOTE, COMPLEXITY OF SPECIFICATION
NUMBER OF PURCHASE ITEMS, RECEIVING ITEMS
CUTTING, WELDS, ASSEMBLY, PAINT, WIRING, TUBING, TAGGING, TESTING
SELL PRICE
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PPM-OPPORTUNTY AS PPM-SELL10 DEFECTS
PROJECT SELL PPMSLOS $1,200,000 8.24 LOS $ 617,000 16.18LOS $ 170,560 58.63DEN $ 51,820 192.98RAFT $ 41,564 240.59
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REVIEW PERFORMANCE EVERY PROJECT
PROBLEM LOG: PROBLEMS PER DEPARTMENTPROFIT PER HR
SATISFACTION WITH VENDORSMANUFACTURING LEAD-TIME
FINAL INSPECTION FINDINGSON TIME DELIVERY
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QUARTERLY REVIEW
PPM DEFECTSOSHA RECORDABLES
EMPLOYEE CERTIFICATIONDEVELOPMENT HOURSINVENTORY TURNSSALES PER EMPLOYEE
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TRENDS FOR STRATEGIC GOALS PLAN
EMPLOYEE RETENTIONBOM TO RECEIPT OF MATERIALS
LEAD-TIMEQUOTE TURN AROUND IN DAYSSATISFACTION WITH VENDORS
PROJECT REVIEW DATA QUARTERLY REVIEW DATA
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OUTCOME OF THE PERFORMANCE REVIEW
LESS COSTBETTER QUALITY
FASTER TURNAROUND
HAPPY CUSTOMERS AND EMPLOYEES
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THANK YOU
FAITH D. CLARK, [email protected]
CELL 570-279-2035MAIN 570-742-1819
www.clarkts.com
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