11 one day masterclass (Стивен Манн)
Transcript of 11 one day masterclass (Стивен Манн)
![Page 1: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/1.jpg)
Course by Stephen Mann
introducing
Mind Explosion Course
![Page 2: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/2.jpg)
Business ConsultantMember of the Institute of Directors
Licensed Trainer with ASET and EDI
Working with Boston University, Genzyme, UK Government etc.
![Page 3: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/3.jpg)
The Basic stuff
FireToiletsRules of the room
![Page 4: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/4.jpg)
Objectives and Aims of the Course
Building a better future for all
Objective Aims Results
To give each delegate the understand of there role with regard to building a
strong future through personal development
By the end of the course each delegate will feel confident to manage
there team and increase morale and production therefore saving money
Each delegate will be able to manage there team and themselves for the
best interest of the Employee and Company
![Page 5: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/5.jpg)
My Personal Aims• Open you thoughts
– You will only get out what you put in
• Get you thinking– About you– About your role– People around you
• Ideas– Your ideas– My ideas– Group ideas
This course is designed to open you up to new ideas and concepts
Some of this course may not suit your learning styleSome of the course you might already knowSome of the course may waste your time
BUT its your choice if you wish to: -learnreviewor help
![Page 6: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/6.jpg)
Today
Welcome to Mind Explosion Taking Personal ResponsibilityHaving Self-BeliefGalatea EffectThe DNA of a TeamCoaching and MentoringLeadershipEmployee Motivation and EngagementEmployee RetentionTeam building working as a team
![Page 7: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/7.jpg)
![Page 8: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/8.jpg)
BY Stephen Mann
Welcome to
![Page 9: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/9.jpg)
Over this session I want to blow your mind and show you how much
POWER you have inside you
![Page 10: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/10.jpg)
The PowerTo change your LIFE
The Power To Change your FUTURE
![Page 11: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/11.jpg)
![Page 12: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/12.jpg)
Is a new training system I have developed over years of working in
business management and the study of human behaviour
![Page 13: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/13.jpg)
I worked with many adults and children as a personal councillor
I have trained tens of thousands of people around the world
I have learnt from them all and brought all this knowledge together
![Page 14: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/14.jpg)
Bar Bending
![Page 15: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/15.jpg)
Its all about the POWER of your
Mind
![Page 16: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/16.jpg)
7 Key Pointsto changing your
life
![Page 17: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/17.jpg)
1. Take Personal Responsibility2. Taking Action3. Involving Others4. Defining your Goals5. Planning your Priorities6. Having Self Belief7. Having a STRONG REASON WHY
![Page 18: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/18.jpg)
Taking Personal Responsibility
Its not the cards it how you play your hand
Choose to be Un-Woolly Be Precise
You Must take Responsibility
![Page 19: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/19.jpg)
Taking Action
![Page 20: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/20.jpg)
Taking Action
![Page 21: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/21.jpg)
Taking Action
![Page 22: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/22.jpg)
Taking Action
![Page 23: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/23.jpg)
Taking Action
![Page 24: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/24.jpg)
Taking Action
![Page 25: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/25.jpg)
Involving Others
![Page 26: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/26.jpg)
Involving Others
![Page 27: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/27.jpg)
Involving Others
![Page 28: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/28.jpg)
Involving Others
![Page 29: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/29.jpg)
Involving Others
![Page 30: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/30.jpg)
Involving Others
![Page 31: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/31.jpg)
Defining Your Goals
So what is a Goal
It’s a dream with a deadline
![Page 32: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/32.jpg)
Defining Your Goals
Focus and decide what you want, Leave the how
to laterBeware the YES but HOW
syndrome
![Page 33: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/33.jpg)
Defining Your Goals
What do you want to have?MATERIAL GOALSACTIVITY GOALS
DEVELOPMENT GOALS
![Page 34: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/34.jpg)
Defining Your Goals
Whatever the mind can conceive and believe it can be
achieved
![Page 35: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/35.jpg)
Defining Your Goals
How can you eat an Elephant
![Page 36: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/36.jpg)
Planning and Priorities
![Page 37: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/37.jpg)
Planning and Priorities
![Page 38: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/38.jpg)
Planning and Priorities
![Page 39: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/39.jpg)
Planning and Priorities
![Page 40: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/40.jpg)
Planning and Priorities
![Page 41: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/41.jpg)
Planning and Priorities
![Page 42: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/42.jpg)
Planning and Priorities
![Page 43: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/43.jpg)
Planning and Priorities
![Page 44: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/44.jpg)
Planning and Priorities
![Page 45: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/45.jpg)
Planning and Priorities
![Page 46: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/46.jpg)
Having Self Belief
![Page 47: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/47.jpg)
Having Self Belief
![Page 48: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/48.jpg)
Having Self Belief
![Page 49: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/49.jpg)
Having Self Belief
![Page 50: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/50.jpg)
Having Self Belief
![Page 51: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/51.jpg)
Re-CAP
Taking Personal ResponsibilityTaking Action
Involving OthersPlanning Your Priorities
Defining your GoalHaving Self Belief
![Page 52: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/52.jpg)
Having a Strong Reason Why
![Page 53: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/53.jpg)
Having a Strong Reason Why
![Page 54: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/54.jpg)
Having a Strong Reason Why
![Page 55: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/55.jpg)
Having a Strong Reason Why
![Page 56: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/56.jpg)
Having a Strong Reason Why
![Page 57: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/57.jpg)
Having a Strong Reason Why
![Page 58: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/58.jpg)
Now it up to you
![Page 59: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/59.jpg)
![Page 60: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/60.jpg)
![Page 61: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/61.jpg)
![Page 62: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/62.jpg)
![Page 63: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/63.jpg)
Galatea Effect the power of self-expectations
•People pick up on, or consciously or unconsciously read,these expectations from their supervisor.
Self-fulfilling prophecy
Performance Improvement
Tool
Your Expectations
Their Expectations
![Page 64: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/64.jpg)
•Every supervisor has expectations of the people who report to him.
•Supervisors communicate these expectations consciously or unconsciously.
•People pick up on, or consciously or unconsciously read, these expectations from their supervisor.
•People perform in ways that are consistent with the expectations they have picked up on from the supervisor.
![Page 65: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/65.jpg)
Children are the same but show this far more clearly
Learn from Children
![Page 66: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/66.jpg)
•Provide opportunities for the employee to experience increasingly challenging assignments. Make sure he/she succeeds at each level before moving forward.
•Enable the employee to participate in potentially successful projects that bring continuous improvement to the workplace.
•Provide one-to-one coaching with the employee. This coaching should emphasize improving what the employee does well rather than focusing on the employee's weaknesses.
•Provide developmental opportunities that reflect what the employee is interested in learning.
•Assign a successful senior employee to play a developmental mentoring role with the employee.
•Hold frequent, positive verbal interactions with the employee and communicate consistently your firm belief in the employee's ability to perform the job. Keep feedback positive and developmental where possible.
Improvement tools
![Page 67: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/67.jpg)
• Skills, Knowledge, confidence, ability• You can tether an Adult elephant with the same cord that held him as a baby
To what extent do you believe you have what it takes
• Dream Stealers• Concepts of Failure• Limiting self talk• Negative comments by others
BEWARE
• You never progress further than the thoughts of your own mind• Sowing things in your own mind and reeping what you sow• Change you belief and change your reality
Create your own Reality
• More Options More Choice• Recognising talents and Qualities in yourself• Nothing to fear but fear itself• I will not let any one walk though my mind with there dirty feet
Have Flexibility
Having Self Belief What does it mean to you
![Page 68: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/68.jpg)
The DNA of a Team
• How to build a team to WIN
![Page 69: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/69.jpg)
The A Team
In 1972, a crack commando unit was sent
to prison by a military court for a crime they
didn't commit.
![Page 70: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/70.jpg)
The A Team
These four men promptly escaped from
a maximum-security stockade to the Los
Angeles underground.
![Page 71: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/71.jpg)
The A Team
Today, still wanted by the government, they survive as
soldiers of fortune.
![Page 72: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/72.jpg)
The A Team
If you have a problem, if no one else can help,
and if you can find them, maybe you can
hire the A-Team.
![Page 73: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/73.jpg)
The A Team
![Page 74: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/74.jpg)
The key elements of its effectiveness: a cigar-chomping master of disguise, an ace pilot, a devilishly handsome con man, a mechanic with a Mohawk and an amazingly sweet van.
The A-Team went off the air in 1987 –still wanted by the government –but television has never produced a better blueprint for team building
![Page 75: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/75.jpg)
Clear Roles
Those particulars might not translate to all business
settings. But clear definition of roles is a hallmark of
effective Team Work
![Page 76: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/76.jpg)
Team Size
• The A Team was only 4• A little small
• France and England, which bloodied each other for centuries before they noticed ... Germany.
• Perhaps a little bit to big
![Page 77: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/77.jpg)
Team are Universal
• Another universal characteristic of teams
• Universal• If you work for a
living, I’ll guessing you interact with other humans.
![Page 78: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/78.jpg)
If you think this is mushy stuff? Think again?
• Sony. CEO Howard Stringer • Trying to restore the fighting spirit (and
higher profits) • Building on decentralized teams. • Their theme: Sony United.
![Page 79: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/79.jpg)
Other examples
• The team that built Facebook or Google • The cutthroat yet symbiotic pack of cyclists in
the Tour de France• GB Olympic team
• I could go on and on
![Page 80: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/80.jpg)
The DNA
Each of these stories challenges a piece of conventional wisdom. If "hire great people" seems like
great advice BUT?
![Page 81: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/81.jpg)
Apple and Steve Jobs
• Steve Jobs said “Hiring the best is your most important task” Excerpts from In the Company of Giants
•THIS IS CRAP• He also went on to say “Great things in
business are not done by one person, they are done by a team of people.“60 minutes in 2003
![Page 82: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/82.jpg)
The DNA of Teams
The fact is, most of what you've read
about teamwork is Crap, Rubbish
![Page 83: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/83.jpg)
Example
• August 2008, Manchester City Football club was purchased by Abu Dhabi United Group.
• There spent in 9 months $200 million • City finished the season in fifth position
in the Premier League• But there had the top players in the
world?• It has taken them season to come
together and work like a team
![Page 84: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/84.jpg)
So where do you start
Tear down those treacly motivational posters of rowers rowing and pipers piping
![Page 85: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/85.jpg)
The DNA
• I am certainly not against the concept of teamwork
• But that's the point• All the happy-sounding twaddle obscures the
actual practice of it
• Teamwork is a practice
![Page 86: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/86.jpg)
Great teamwork is an outcome
You can only create the conditions for it to flourish. Like getting rich or falling in love, you cannot simply will
it to happen.
![Page 87: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/87.jpg)
The DNA
Becoming skilled at doing more with others may be the single most important
thing you can do
![Page 88: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/88.jpg)
The DNA
• You have to learn to be a team• You have to have clear roles• You have to have clear objectives• You work on people strengths not weakness• You work to work together
![Page 89: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/89.jpg)
The DNA
Humans aren't hard-wired to succeed or fail at it. We can go either
way.
![Page 90: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/90.jpg)
The DNA
If you put a group of children in a room to solve a problem, the
typical result is one kid dominating and others looking totally
disengagedIts not a team
![Page 91: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/91.jpg)
The DNA
• But if teachers take the time to establish norms - roles, goals, etc. - not only will the children behave according to the new norms, but they will enforce rules on others within the group.
• There will work as part of a team
![Page 92: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/92.jpg)
The DNA of team building
• Structure• Roles• Objectives• Aims and goals• Practice• Communication including listening• Lead by example
![Page 93: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/93.jpg)
The Paper Tower
• 5 mins to think• 3 mins to build
• Don’t waste time, agree as a group and work together as a team
![Page 94: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/94.jpg)
Coaching and Mentoring
![Page 95: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/95.jpg)
Creating a Mentoring Culture
In a mentoring culture, eight hallmarks build on and strengthen each other. All are present, at least to some degree, however they manifest themselves differently depending on the organizations previous success with mentoring. When each hallmark is consistently present, the mentoring culture is fuller and more robust. As more and more of each hallmark is found in an organization, the mentoring culture becomes progressively more sustainable.
![Page 96: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/96.jpg)
The Eight Hallmarks of a Mentoring Culture
• Accountability.– setting goals,– clarifying expectations,– defining roles and responsibilities,– monitoring progress and
measuring results,– gathering feedback, and– formulating action goals.
• Alignment.– When mentoring is aligned within
the culture, it is part of its DNA. A shared understanding and vocabulary of mentoring practice exists that fits naturally with the organisations values, practices, mission, and goals.
• Communication.– Communication is fundamental to
achieving mentoring excellence and positive mentoring results. Its effects are far-reaching; it increases trust, strengthens relationships.
– It creates value, visibility and demand for mentoring.
• Value and Visibility.– Sharing personal mentoring stories,
role modelling, reward, and recognition
– Leaders who talk about formative mentoring experience, share best practices, and promote and support mentoring
![Page 97: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/97.jpg)
The Eight Hallmarks of a Mentoring Culture
• Demand.– When it is present, there is a
mentoring buzz, increased interest in mentoring, and self-perpetuating participation
– Mentors become mentees and mentees become mentors.
• Multiple Mentoring Opportunities– In a mentoring culture, there is no
single approach– couple group mentoring with one-
on-one mentoring; the learning from one reinforces the other.
• Education and Training– Continuing mentoring education
and training opportunities are strategically integrated into the organization’s overall training and development agenda.
– Existing training platforms support mentoring and vice versa.
• Safety Nets– Safety nets provide just in time
support that enables mentoring to move forward
– Review and gain feedback, have open meeting with regard mentoring.
![Page 98: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/98.jpg)
Leadership
There are 3 types of leaders in my view
![Page 99: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/99.jpg)
The three leaders
• Trait Theory– Some personality traits may lead people naturally into
leadership roles. This is the Trait Theory.– Small number of people– True leaders are rare– This is because the combination of skills, personality
and ambition essential to leadership are difficult to develop and exhibit
![Page 100: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/100.jpg)
The three leaders
• The Great Events Theory– A crisis or important event may cause a person to
rise to the occasion, which brings out extraordinary leadership qualities in an ordinary person. This is the Great Events Theory.
– We may not known we have it, but through a crisis it comes together
![Page 101: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/101.jpg)
The three leaders
• Transformational Theory– •People can choose to become leaders. People can
learn leadership skills. This is the Transformational Leadership Theory.”
– The Transformational Leadership Theory is the one I believe is correct for most leaders today. This belief forms the basis for my thinking about leadership.
![Page 102: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/102.jpg)
So how to become a leader
• The first, and most important characteristic, of a leader is the decision to become a leader
• Leaders decide that they want to provide others with vision, direct the course of future events and inspire others to success
• Leaders people follow are accountable and trustworthy and there don’t blame others for there mistakes.
![Page 103: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/103.jpg)
Leaders have followers
• Followers need to believe that, at the end of the journey, they will be recognized and rewarded for their contribution
• The leader must help followers answer the question, “What’s in it for me”?
• Successful leaders are honest about the potential risks
• They communicate information clearly
![Page 104: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/104.jpg)
Positional Power
• CEO, Department Head, Business Founder• Leadership qualities combined with positional
power magnify the ability
Question for you allDoes positional power make you a great
leader?
![Page 105: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/105.jpg)
Employee Motivation
But its not all about the money
![Page 106: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/106.jpg)
Motivation• What do people work for?• Love• Personal Fulfilment• Accomplish Goals• Meaningful• Meeting people• Challenge• Interaction
The reasons for working are as individual as the person.
![Page 107: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/107.jpg)
Bottom line, however, is that almost everyone works for
money
![Page 108: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/108.jpg)
Whatever you call it: compensation, salary, bonuses, benefits or remuneration, money pays the bills.
![Page 109: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/109.jpg)
Money provides housing, gives children clothing and food, sends teens to college, and allows leisure activities, and eventually, retirement. To underplay the importance of money and benefits as motivation for people who work is a mistake.
![Page 110: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/110.jpg)
If you provide a living wage for your employees, you can then work on additional motivation issues. Without the fair, living wage, however, you risk losing your best people to a better-paying employer.
![Page 111: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/111.jpg)
But that’s not what its all about?
• Money makes us go to work, but it does not make us work?
• People don’t leave for money, we have to pay people a fair wage, but there never leave for money, there will not look for other work because of money, therefore there don’t leave for money.
![Page 112: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/112.jpg)
![Page 113: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/113.jpg)
You the Manager that’s the Secret
The keys to financial success and a profitable business are not the strategies or the systems of the firm. The character and skill of individual managers, who practice what they preach, and recognize the manager's role in coaching employees
![Page 114: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/114.jpg)
Its all about the Managers
• If a business wants its people to make a lot of money for them, then it must set high standards and give employees something they can get excited about. These employees must be managed by someone who is trustworthy, cares about people as well as the business, and acts with integrity.
![Page 115: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/115.jpg)
Key employee retention is critical to the long term health and success
of your business
Employee Retention
![Page 116: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/116.jpg)
Please Note
• The Baby Boom• Aged 40 to 58 the baby boom• Aged 25-34 generation X
• World wide problem, over the next 10 years more people will retire and there will be less workers.
![Page 117: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/117.jpg)
Employee retention is one of the primary measures of the health of your organisation. If you are losing critical staff members, you can safely bet that other people in their departments are looking as well.
![Page 118: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/118.jpg)
THIS COURSE WILL HELP
Everything we are doing will help with keep the right people
![Page 119: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/119.jpg)
THE BIGGEST MISTAKES
lack of clarity about expectations,lack of clarity about earning potential,
lack of feedback about performance,failure to hold scheduled meetings, and
failure to provide a framework within which the employee perceives he can succeed.
![Page 120: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/120.jpg)
How much money would you like to safe in your department?
So a question for you
![Page 121: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/121.jpg)
How much does it cost to employee a new starter
Take your role/job, what is the cost to employee you?
![Page 122: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/122.jpg)
Cost to employee
• Write job specification• Design advert• Advertise the job• Sort through
applications• Hold interviews• Do induction
• How long does it take before you are at 100%
• How many people are part of the process
• How much does it all cost in $
![Page 123: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/123.jpg)
Work out the followingHow long in time?, how many people?, and how much does it cost?
In your groups
![Page 124: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/124.jpg)
Key employee retention is critical to the long term health and success
of your business
Employee Retention
FEEDBACK THE RESULTS
![Page 125: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/125.jpg)
Paper and straws
The Game that changes
![Page 126: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/126.jpg)
5 Paper BallsDropped at different timesHighest score wins
Tip think first about the size of your balls
![Page 127: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/127.jpg)
Really hope you found this course interesting
Review time
![Page 128: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/128.jpg)
My Personal Aims• Open you thoughts
– You will only get out what you put in
• Get you thinking– About you– About your role– People around you
• Ideas– Your ideas– My ideas– Group ideas
This course is designed to open you up to new ideas and concepts
Some of this course may not suit your learning styleSome of the course you might already knowSome of the course may waste your time
BUT its your choice if you wish to: -learnreviewor help
![Page 129: 11 one day masterclass (Стивен Манн)](https://reader031.fdocuments.us/reader031/viewer/2022021923/5a681c137f8b9a81378b624f/html5/thumbnails/129.jpg)
Thank you for your time, I wish you the very best in your future, professional
and personally