11 – E-Commerce11 – E-Commerce

1. What is Electronic Commerce? 1. What is Electronic Commerce? 2. What is a contract? 2. What is a contract? 3. Elements of an enforceable contract 3. Elements of an enforceable contract 4. Standard terms of a contract 4. Standard terms of a contract 5. Form and execution of contract 5. Form and execution of contract 6. Benefits of a written contract 6. Benefits of a written contract 7. Contract issues in the digital environment 7. Contract issues in the digital environment 8. Jurisdiction 8. Jurisdiction 9. When is an electronic contract formed? 9. When is an electronic contract formed? 10. Electronic Transactions Act 1999 (Cth) 10. Electronic Transactions Act 1999 (Cth) 11. Electronic payment systems 11. Electronic payment systems 12. Secure contract formation in a digital environment 12. Secure contract formation in a digital environment 13. Identity and capacity to contract 13. Identity and capacity to contract 14. Secure storage of electronic records 14. Secure storage of electronic records 15. E-commerce best practice 15. E-commerce best practice 16. EFT Code of Conduct 16. EFT Code of Conduct 17. Scams and Swindles 17. Scams and Swindles 18. UNICITRAL Model 18. UNICITRAL Model

Commerce and contractsCommerce and contracts

1. What is Electronic Commerce?1. What is Electronic Commerce? 2. What is a contract? 2. What is a contract? 3. Elements of an enforceable contract 3. Elements of an enforceable contract 4. Standard terms of a contract 4. Standard terms of a contract 5. Form and execution of contract 5. Form and execution of contract 6. Benefits of a written contract 6. Benefits of a written contract 7. Contract issues in the digital environme7. Contract issues in the digital environme

ntnt

JurisdictionJurisdiction

– 8.1. Where is an electronic contract form8.1. Where is an electronic contract formed? ed?

– 8.2. Jurisdiction and online contracts8.2. Jurisdiction and online contracts

Electronic aspectsElectronic aspects

9. When is an electronic contract for9. When is an electronic contract formed? med?

10. Electronic Transactions Act 1999 10. Electronic Transactions Act 1999 (Cth) (Cth)

11. Electronic payment systems 11. Electronic payment systems – 11.1. Types of payment systems 11.1. Types of payment systems – 11.2. Regulation of 11.2. Regulation of EPSsEPSs – 11.3. Consumer friendly EPS 11.3. Consumer friendly EPS

Secure contractingSecure contracting

12. Secure contract formation in a di12. Secure contract formation in a digital environment gital environment – 12.1. Legal risks in electronic transactio12.1. Legal risks in electronic transactio

ns ns – 12.2. Digital signatures12.2. Digital signatures – 12.3. Legal risk with digital signatures 12.3. Legal risk with digital signatures

13. Identity and capacity to contract 13. Identity and capacity to contract

Secure storage of Secure storage of electronic records electronic records

14. Secure storage of electronic records 14. Secure storage of electronic records – 14.1. Electronic records and the record keeping14.1. Electronic records and the record keeping

requirements of Commonwealth or State law requirements of Commonwealth or State law – 14.2. When electronic records must be kept 14.2. When electronic records must be kept – 14.3. Corporations Act 2001 (Cth) 14.3. Corporations Act 2001 (Cth) – 14.4. Limitations legislation 14.4. Limitations legislation – 14.5. Retaining electronic contract records 14.5. Retaining electronic contract records

Good and bad practiceGood and bad practice

15. E-commerce best practice 15. E-commerce best practice 16. EFT Code of Conduct 16. EFT Code of Conduct 17. Scams and Swindles 17. Scams and Swindles

– 17.1. Bank Scams – NetBank 17.1. Bank Scams – NetBank

InternationalInternational

18. UNICITRAL Model 18. UNICITRAL Model – 18.1. UNCITRAL Model Law on Electronic 18.1. UNCITRAL Model Law on Electronic

Commerce Commerce – 18.2. UNCITRAL Model Law on Electronic 18.2. UNCITRAL Model Law on Electronic

Signatures Signatures

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12 – Consumer Protection12 – Consumer Protection

1. Consumers and Technology1. Consumers and Technology

2. Trust and Confidence2. Trust and Confidence

3. Case Study: Online Financial Services3. Case Study: Online Financial Services

4. Policy Framework4. Policy Framework

5. Legislation5. Legislation

6. Australian Codes of Conduct6. Australian Codes of Conduct

7. International regimes7. International regimes

8. Conclusion8. Conclusion

IntroductionIntroduction

1. Consumers and Technology1. Consumers and Technology

2. Trust and Confidence2. Trust and Confidence

3. Case Study: 3. Case Study: Online Financial ServicesOnline Financial Services

– 3.1. Complexity of Products3.1. Complexity of Products – 3.2. Online Calculators 3.2. Online Calculators – 3.3. Independence 3.3. Independence – 3.4. Disclosure 3.4. Disclosure – 3.5. Identification 3.5. Identification – 3.6. Complaints 3.6. Complaints – 3.7. Privacy 3.7. Privacy – 3.8. Access and cost3.8. Access and cost – 3.9. Jurisdiction 3.9. Jurisdiction – 3.10. Terms and Conditions3.10. Terms and Conditions

4. Policy Framework4. Policy Framework

– 4.1. Contract 4.1. Contract – 4.2. Payment4.2. Payment – 4.3. Conduct4.3. Conduct

‘‘Instruments’Instruments’

5. Legislation5. Legislation 6. Australian Codes of Conduct6. Australian Codes of Conduct

– 6.1. EFT Code of Conduct 6.1. EFT Code of Conduct – 6.2. Smart Card Code6.2. Smart Card Code – 6.3. Telecommunications Codes 6.3. Telecommunications Codes – 6.4. Internet Industry Association Code of Conduct 6.4. Internet Industry Association Code of Conduct – 6.5. Australian Direct Marketing Association (ADMA) I6.5. Australian Direct Marketing Association (ADMA) I

ndustry Code of Practice ndustry Code of Practice – 6.6. The Model Code6.6. The Model Code

Looking furtherLooking further

7. International regimes7. International regimes – 7.1. EU Directive7.1. EU Directive – 7.2. OECD Guidelines 7.2. OECD Guidelines

8. Conclusion8. Conclusion