Featuredin this issue

Chairman’s Message

Royal Health

Learning & Lunching

Manor Royal “springs” forward

In this spring issue of Manor Royal News we reviewsome of what has happened since issue two anddraw your attention to the progress, events andopportunities available to you as a Manor Royal-based firm or employee.

Issue two covered in some detail the event we hadtowards the end of 2011 where we discussed thepotential for combining efforts to improve theBusiness District. By the time you read this our planfor Manor Royal and, most importantly, how it can bedelivered will be available online – or soon will be.Look out for that and look out for your invite to anevent to bring us together again to run through theplan and renew our connections.

The plan will appear in the News and DocumentStore sections of the website and, if you want to getahead of the game, you can register your interest inattending the event or meeting up to discuss theplan right now.

In the meantime, we look forward to a sunny outlook for 2012.

ISSUE 3

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Since the last issue of Manor RoyalNews much has happened. That saidalthough there is progress beingmade, there is not much for thebusinesses to see yet.

Over the next couple of months thatwill change.

• We want to change all of thesignage for street names, in order toportray Manor Royal as an up to dateBusiness District. The tenders forthe work have gone out and we willselect a company very soon

• Jogging routes have been mappedout and are being marked

• Two learning lunches have takenplace focussing on apprenticeshipsand recruitment and management,plus we are getting feedback frombusinesses to establish if theywant more

• Establishment of the Manor RoyalBusiness Watch

• We are looking at how we can jointlyprocure our waste collection andrecycling, therefore reducing costs.

These are just a few of the areas wehave been concentrating on, theseand others will be covered in thisedition.

We have taken stock of what peopleare saying, what they want ManorRoyal to be, what the priorities areand how we can make Manor Royal amore attractive place to do business.

This has been the foundation for ourbusiness plan which has beenestablished.

We have a vision:

“For Manor Royal to becomerecognised as the South East’sleading mixed activity employmenthub and the location of choice foremployers, employees and visitors”.

We have three aims:

1. Increase the overall satisfaction with Manor Royal among existing businesses and employees.

2. Attract more investment and business to Manor Royal.

3. Improve the ability of Manor Royal businesses to trade with one another and reduce costs.

We have four objectives:

1. More business and trade2. More attractive and secure3. More savings and shared services4. More active active management

and promotion.

We have many deliverables ...

It’s also good to see that progress isbeing made on the former GSK site,now named Principal Park. Tesco.comand various other new occupiers arealso moving in to the area.

We are very pleased that West SussexCounty Council has allocated£600,000 to invest in InfrastructureProjects. This has created moreoptions with our finance plan.

I would like to thank Crawley BoroughCouncil and West Sussex CountyCouncil for their continued supportand encouragement.

I hope you enjoy reading this editionand don’t forget …….. keep in touch

Trevor WilliamsChairmanManor Royal Business Group

Welcome to the third edition ofManor Royal News.

W W W . M A N O R R O Y A L . O R G2

Deals and development

Principal Park: an outline planningapplication for Manor Royal’s largestsingle available site was submitted inMarch (ref: CR/2012/0134/OUT)

Innovation Centre on Manor Royal at thecorner of Crompton Way is under newownership. Formerly used by Unilever,the new occupier will be in soon.

Tesco has taken 5,000 sq ft of space onthe ground floor of Astral Towers.

Boundary Court, Gatwick Road: a privateinvestor has purchased the freeholdinterest for £2.3m. This includes 15,000sq ft of office space occupied by ToshibaMedical Systems.

Former OCS and Go Karting site, GatwickRoad: Site acquired and planningpermission granted for new Mercedesshowroom and workshop (ref: CR/2011/0660/FUL)

Chairman’s message

Property Wanted

There is now a new Property Wantedpage in the Planning and Propertysection of the Manor Royal website.Only those who are looking to moveinto Manor Royal who ask to be listedget listed here. Take a look. Maybeyou can help them move in, or youmay have a requirement you wouldlike to list? Contact the BusinessDistrict Manager for details.

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Heyland & Whittle –something smells good

Heyland & Whittle Ltd has moved ontothe Manor Royal Business District, inCrompton Way. They supply andmanufacture beautiful handmadenatural soap gifts, body care and homefragrance – and now they are doing itright here on Manor Royal!

They started their journey on a smallstud farm, just round the corner, inSidlow, Reigate. After eight successfulyears, they found themselves growingout of the quaint premises and, needingmore space to expand, decided ManorRoyal was the place for them.

There are plans to open an outlet on-site, where you will benefit fromexclusive Manor Royal offers and prices.

If you would like to speak with amember of the team, call 01293525825 or emailsales@heylandandwhittle.co.uk

Expedite Care – a newcentre for IT support

Expedite Care Ltd is an informationtechnology company that has beenproviding value added reseller servicesto the SME market since 1989, and nowit is doing it here in Manor Royal, inLloyds Court.

They offer a full range of servicesincluding, IT support, systemsintegration, IT relocation, data centredesign, build and relocation andintelligent security solutions.

With expertise borne through buildingtrading floors and complex ITenvironments and specific focus on theirclients’ business and operationalobjectives, Expedite makes sure

whatever you are trying to achievehappens on time and on budget withcustomised, SLA-driven supportpackages.

Bethany Field, of Expedite, said: “Withoffices in the City of London, we haverecently opened a support centre inManor Royal that has allowed us to takeadvantage of its commercial dominanceat the centre of the Gatwick Diamondwhile still affording us easy access toour clients in London.”

For more information visitwww.expeditecare.com or contactDaniel Hobbs on 01293 543407.

Amey – keeping us moving

Amey is one of the UK’s leadingproviders of public services andemploys more than 11,000 peopledelivering a wide spectrum of servicesincluding inspecting the nation’srailways, repairing the road and railnetwork and maintaining key publicbuildings such as schools and airports.

Amey has created a south east “hub” atits new office on Fleming Way. Part ofthe company’s nationalstrategy, this hub is one ofjust three so far and bringstogether around 200 of itsconsulting team fromacross a number ofdivisions includingproperty, highways, railand aviation. As well asallowing for better inter-departmentalcommunication and thesharing of best practice, it also meansAmey can offer customersmultidisciplinary expertise from onesite.

Jennifer Smith, of Amey, said: “Crawleywas chosen due to good travel links via

road, rail and GatwickAirport. We startedmoving in in November2011 and already feelvery much at home.”

Staff relocated fromoffices in Croydon,Chichester, Lewes,Gatwick and Salfords andare already activelyparticipating in the ManorRoyal community by

joining in with lunchtime running andtaking advantage of the welcome offerof a free match ticket to Crawley TownFC at Christmas.

There has been a lot of activity inManor Royal recently. That’s goodnews. What’s especially interestingis the variety of businesses thathave moved in is increasing, stillfurther, the interest and diversity ofManor Royal.

Welcome to the neighbourhood

If you have a comment on this newsletter or a story for a future issue contact Steve Sawyer on01293 683235 or email him at steve@manorroyal.org

Get in touch!

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What a waste!

One of the stated objectives of the ManorRoyal Business Group is to create moresavings and shared services. This hascome up as being something of interest tolocal firms and waste and recycling areareas that seem to offer potential for this.

So the Manor Royal Waste ManagementCourse was born. Delivered by Dr RyanWoodward of the University of Brighton,it’s supported by the Manor RoyalBusiness Group and Crawley BoroughCouncil’s Green Business Programme.

The first introductory session took placeat ITW Construction on Fleming Way andprovided some interesting insights.

Waste is costing us more year-on-year, butthere is the potential for businesses tomake and save money on their waste andrecycling – especially by working together.Future sessions will go on to look at howthese benefits might be achieved. Running alongside this is work being

overseen on behalf of the BusinessGroup by easitCRAWLEY andReMade:southeast to assess wasteand recycling activity across theBusiness District. By taking part in aconfidential survey we will be able toassess the potential to combine forces

to negotiate a better collective deal forour waste and recycling services.

Visit the easit and the Environmentpage in the Business Life section ofthe website for all the presentationsfrom the Waste Management Courseand to take part in the survey.

We don’t mind working hard but,ideally, we want things to be aseasy as possible. Featured here aretwo new initiatives designed tomake life easier for Manor Royal.

W W W . M A N O R R O Y A L . O R G4

Learning and lunching

In February, National ApprenticeshipWeek provided the ideal backdrop forthe inaugural Manor Royal LearningLunch, sponsored by Premier Inn. HenrySmith MP, who participated in a‘Question Time’ style session, openedthe event that was attended by morethan 40 people.

Delegates received presentations fromSteve Rham, of Manor Royal based S4BShredding, and Marie Harris, Director ofEmployer Services at Central SussexCollege, about the benefits, help andincentives available to companiesinterested in taking on an apprentice.

The Learning Lunch was organised inresponse to a call for more dedicatedManor Royal events. The intention is todevelop a programme of similar eventsthroughout the year offering keybusiness insights and advice with theopportunity to network with fellowManor Royal colleagues over lunch.

The second Learning Lunch takes placeon 19 April focussing on thesometimes tricky job of employing andmanaging people.

A dedicated Support and Developmentpage in the Business Life section of thewebsite will house all the presentationsfrom these seminars. Manor Royalbusinesses are invited to sign up andcomplete an online survey to suggesttopics for future events.

Please do take part so that future eventswork for you and for Manor Royal.

Business life

If you have a comment on this newsletter or a story for a future issue contact Steve Sawyer on01293 683235 or email him at steve@manorroyal.org

Get in touch!

Did you know? The News and Events page is aneasy way to keep up to speed withthe latest on Manor Royal. All keydocuments, presentations, maps and more are also online in theBusiness Life section at www.manorroyal.orgNow that’s easier.

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The Manor Royal FootballCup and league

We are not sure if there has ever beenone before, so teams from Doosan,Thales, Virgin, BandCE Benefit Schemesand Amey could be among the first tocompete in the Manor Royal-a-sidefootball tournament.

The tournament takes place on 24 May(starting at 6pm) at the 3G trainingpitch next to Broadfield Stadium andhas been put together with the help ofFreedom Leisure’s Football in theCommunity Team.

The one-off tournament is free toenter and participants will be amongthe first to find out about theforthcoming Manor Royal leaguestarting in June.

More details can be found online on theEvent pages.

Anyone interested should contact EdStimpson, Football in the CommunityOfficer, on 07714 135485 or emailed.stimpson@freedom-leisure.co.uk

Lunch, alfresco style

Right in the heart of Manor Royal is anarea of ecological interest, calledCrawter’s Brook. It has been landscapedand has benches for those who want totake some time out and take in the sun.It is on the corner of Manor Royal andGatwick Road. For those who haven’t yetfound it, there is a map available on theDocument Store page of the BusinessLife section of the website.

Have you noticed? Manor Royal got anearly grass cut this year. Appearance isone of the concerns people have, somaking Manor Royal more attractive andsecure is a stated priority of theBusiness Group. This cut is one of theadditional cuts paid for from the fundsmade available to the Business Group.

5I S S U E T H R E E

Run Manor Royal

With the help of runners fromVirgin Atlantic and the CrawleyWellbeing Team, we have plottedfour jogging routes of varyingdistances. Whether you are juststarting out or a runningenthusiast you should findsomething to suit.

Try out the “yellow” one-mile routearound the central block of ManorRoyal. The two-mile “red” routetakes in Fleming Way and ManorRoyal road, while the “blue” routetakes joggers towards Crawleytown centre before heading backalong the tree-lined cycle path onNorthgate Avenue. For the moreadventurous, the “green” five-mileroute takes off on a loop towardsGatwick.

All the routes are circular andcan be joined up to create longerruns or just to add a bit ofvariety. Over the next fewweeks we will be installing theway markers, pavementmarkings and producing anonline route guide.

Keeping healthy and building asense of community. They’re notbad things to try and do and youcan do both on Manor Royal. Here’s how.

(left to Right): Steve Sawyer (Business District Manager),Alison Hooper (Virgin), Fellow Virgin runner,

Steph Martin (Running Leader)

(left to Right): James Spalding (Virgin), Steph Martin(Running Leader), Steve Rham (S4B Document Shredding)

In Royal health

Who will win

the cup?

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W W W . M A N O R R O Y A L . O R G6

What’s happening?

New modern street name signs

Out with the old (industrial) signs and inwith the new modern, high-level, colour-coded signs. Responses to the tenderhave been received and are beingconsidered. The signs will be colour-coded to correspond to each of the fivezones featured in a previous issue.

a mock up of what the new signs mightlook like mounted on high posts

Business Watch

Coordinators have now been identifiedfor each of the five zones, the SaferPremises Intranet system is set up andthe arrangements with Crawley andGatwick Business Watch (of whichManor Royal Business Watch will be a

discrete part) have been agreed. Weare ready to launch and knownindividuals will soon receive anelectronic invitation to sign up.

Contact the Business District Managerif you are not part of the existingnetwork and to make sure you get your

personal invite. Good participationhelps to make the area more secure.Thanks to the coordinators: Rebecca Gattinesi (Basepoint / Zone 1), PeterSkelton (Thales / Zone 2), Paul Tester(CGGVeritas / Zone 3), Jane Jones(Eezehaul / Zone 4) and Mike Potts(Flightstore / Zone 5).

£600,000 to improveinfrastructure

Following the announcement by WestSussex County Council a case has to bemade for how these funds would beused to support growth in the area.Installing CCTV, investing in a businesscentre/hub and undertaking variousimprovements to open space and areaswhere parking is problematic havebeen suggested. Some of this willdepend on the alignment to, andsupport for, the emerging businessplan. Your thoughts are invited to helpshape the case we need to make.

More, more, more and more

More than 140 individuals have giventheir views either through face-to-facemeetings or at events to help shapewhat it is that Manor Royal needs. Thatdoesn’t include email and othercorrespondence. The event in Octoberwas an important milestone.

This has resulted in the production of thebusiness plan with the working title

“Delivering more for Manor Royal”. Thespine of the plan is based on one visionwith three aims, four objectives and manydeliverables aligned to each of the fourobjectives alongside a clear but flexibleapproach to lobbying and influencing keystakeholders on certain important issues.

Details will be published as soon aspossible by the Business Group. Theassociation of businesses and partnersworking together to make Manor Royalthe area of choice for employers,employees and visitors.

Here are some highlights of whatthe Business Group has been up tosince last time.

Get in touch!

The objectives are simple and are basedon the concept that Manor Royaldeserves more. Specifically:

More business and trade, includingpromoting local trading and the profileof local firms

More savings and shared services,including extending discounted travelbenefits to all and creating easy toaccess tailored support and advice

More attractive and secure, includinginstallation of CCTV, mobile securitypatrols and improving maintenance ofcommon areas

More active management andpromotion, including internalcommunications and securing theresource necessary to monitor andmaintain services.

For all kinds ofpractical and logisticalreasons it is importantto define and be clearabout the area tobenefit from anyactivity. It isimpossible to brand,market and promote anarea and thebusinesses within itunless you get specific.So, what do you think?Should County Oak bein or out? Email theBusiness DistrictManager with yourthoughts.

For now a question. County Oak…in or out?

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7I S S U E T H R E E

More business and trade –a Business Group priority

Feedback received by the BusinessGroup puts promoting trading betweenlocal companies high on the list ofpriorities. That’s why it is included in thebusiness plan and why you can promoteyour business offers online on thePromotions and Offers page in the LocalLife section of the Manor Royal website.

Go online or contact the BusinessDistrict Manager for more details.

Danwood supply the (printmanagement) solution

When looking for a company to assistin improving business processes, it canbe immensely helpful to have abusiness close at hand to provideessential advice and support. That isexactly what Manor Royal occupantB&CE discovered when it needed helpwith its aging copier fleet. Danwoodstepped up and was able to quicklyrespond with a number of ways toachieve cost reductions and improveefficiency.

Danwood is Europe’s largest,independent supplier of printmanagement solutions – and has had abranch on the Manor Royal District forthe past five years. Being part of ManorRoyal enabled businesses like Danwoodand B&CE to find each other, soincreased business opportunities play abig role in why Danwood enjoysengaging in this community.

Gordon Dent, Danwood AccountManager, said: “Having involvement inthe open forums to discuss issueswithin the Business District, along withother local businesses, has also been adefinite advantage.”

Needless to say, Danwood is pleased tohelp other businesses and is offering afree print audit to assess your printoperations and provide a benchmark forsavings. For more information call KerrieHester on 01293 615470 or emailkerrie.hester@danwood.co.uk

As part of our regular featurefocusing on the huge variety offirms on Manor Royal, this time weintroduce two companies who arealready providing services to otherlocal companies. Of course, theywould like more – wouldn’t you?

Bon Appetit – serving up alocal success.Bon Appetit is the leading supplier ofhot food vending in the UK and hasbeen on Manor Royal since 1995. As anational operation, Manor Royal wasselected for its excellent connectionswith the M23 and M25, and has provedto be an ideal base for its operationsfor more than 25 years.

Chief Executive Keith Pordum, the manbehind Bon Appetit, is well known tomany. He is committed to supportinglocal business as a director (and pastchairman) of CADIA, theGatwick Diamond BusinessAssociation, as well assupporting initiatives tosupport the continuedsuccess of the BusinessDistrict.

Bon Appetit operates anefficient business modelfrom its operation in the BellCentre, where it has beensince 2000. Most of itssupport functions such as foodmanufacture, finance and IT areoutsourced allowing it to operate on ateam of only 11 employees.

That might make Bon Appetit one ofthe many smaller employers, as 90%per cent of all Manor Royal businesses

are, but it can boast a number of majorcompanies among its client list.

Keith said: “We provide workplacecatering solutions for national clientslike Nestle, Unilever, Honda, CambridgeUniversity, Barclays, the NHS and RAF,

and a number on Manor Royalitself including Royal Mail,Varian Medical Systems,Oxford Aviation and TokyoElectron.”

It would also appear that BonAppetit is bucking the recentgloomy trend. “The difficulteconomic conditions haveproved to be good news forus,“ claims Keith. “Our hot

food vending service isavailable 24 hours a day, every day, andsaves more than 90 per cent of the costof a conventional canteen.”

Not bad, and Keith is happy to extend aspecial 25 per cent discount to allbusinesses located in the BusinessDistrict. Check out the Promotions andDiscounts page on the Local Lifesection of the website for details, orpay Keith a visit at Unit 11, The BellCentre. Visit www.hotfoodvending.comor call Keith on 0800 085 6975.

Printing it and eating it

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W W W . M A N O R R O Y A L . O R G8

Get in touch!Steve Sawyer, Business District Manager:(T) 01293 683 235 (M) 07881 514 656 (E) steve@manorroyal.org(w) www.manorroyal.org

Don’t forget you can join in with Manor Royaldiscussions on Linkedin and follow Manor Royal on Twitter

Offers and promotionsJust some of the special offers now available.Much more online on the “Offers &Promotions” and “Noticeboard” pages in the Local Life section.

Bon Appetit: 25 per cent discount on hotfood vending serviceDanwood: Free print auditS4B Shredding: Special spring offer Ryebrook Resins: Discount on resin floor installations

Willow computers: Computer and electricalrecycling offer

Here are some bite-sized pieces of news picked outby the Business District Manager. Contact Steve ifyou have something to say, promote or support.

Manager’s noticeboard

Crawley STEMfest

Crawley has secured the

regional Big Bang

event as part of the

inaugural Crawley

STEMfest – a festival

to celebrate and promote

careers and opportunities

involving science, technology,

engineering and maths – all subjects

important to our economy and to

Manor Royal.

One Manor Royal firm is already set to

benefit as a headline sponsor. Get in

touch if you want to get involved and find

out more at www.crawleystemfest.co.uk

E@sy does itAre you getting your e-bulletin updates? The new e-

bulletin is produced bi-monthly keeping youup-to-date with all the Business District latest. To

make sure you get yours, email the Business District

Manager.

You Diamonds!

Well done to Manor Royal finalists at the 2012

Gatwick Diamond Business Awards. And a BIG well

done to Kelly Bateman of G4S, who won the Green

Business Champion award.

In the picture: Kelly Bateman of G4S (on right, with

award) Green Business Champion winner, Mike

Potts of S4B Document Shredding (centre)

Best New Business finalist and Lisa Brewer of

Cova Security Gates (left) Innovation and

Technology finalist.

Not pictured: Steve Rham of S4B Document

Shredding Green Business Champion finalist.

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