STRESS MANAGEMENT AMONG BANK EMPLOYEES

A

PROJECT REPORT

SUBMITTED TO:

PUNJAB TECHNICAL UNIVERSITY, JALANDHAR

IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE

DEGREE OF MASTER OF BUSINESS ADMINISTRATION

(2010-2012)

SUBMITTED BY:

RAMINDER KAUR

MBA - IV

10204520327

CYBERSTAR INFOTECH (PTU LEARNING CENTRE)

SUNDER NAGAR, LUDHIANA

STUDENT DECLARATION

I HERE BY DECLARE THAT

THE PROJECT REPORT ENTITLED

SUBMITTED IN PARTIAL FULLFILLMENT OF THE REQUIREMENT FOR THE DEGREE

OF

MASTER OF BUSINESS ADMINISTRATION (MBA)

OF

PUNJAB TECHNICAL UNIVERSITY, JALANDHAR

IS MY ORIGINAL WORK & NEVER SUBMITTED FOR THE AWARD OF ANY OTHER

DEGREE, DIPLOMA OR OTHER SIMILAR TITLE

SIGNATURE

RAMINDER KAUR

CYBERSTAR INFOTECH (PTU LEARNING CENTRE)

SUNDER NAGAR, LUDHIANA

DATE:

CERTIFICATE I

This is to certify that the research project report entitled “STRESS MANAGEMENT AMONG

BANK EMPLOYEES” submitted for the degree of MBA in the subject of HR (Minor-

Marketing) for the Punjab Technical University, Jalandhar, is a bonafide research work carried

out by Raminder Kaur (University Roll no.10204520327) under my supervision and that no part

of this research project report has been submitted for any other degree.

This assistance and help received during the course of investigation have been fully

acknowledged.

_______________

Major Advisor

Davinder Singh

Mgmt faculty

CERTIFICATE II

This is to certify that the research project entitled “STRESS MANAGEMENT AMONG BANK

EMPLOYEES” submitted by Raminder Kaur (University Roll no 10204520327) to the Punjab

Technical University, Jalandhar in the partial fulfillment of MBA in the subject of Marketing

(Minor-Finance) has been approved by the student’s Advisory Committee after an oral

examination on the same, in collaboration with an External Examiner.

___________________ ___________________

Major Advisor External Examiner

Mr. Davinder Singh

Mgmt Faculty

ACKNOWLEDGEMENT

I am falling short of words to thank the almighty God for his blessing showered on me during the

project work.

Preparing a project is a great honor for an individual. It is the end result of a lot of determination

and laborious work. The formal piece of acknowledgement may not sufficient to express the

feeling of gratitude towards people who have helped me in successfully completing my project

I gratefully acknowledge the direction, encouragement and help extended to me by my guide

Mr. Davinder Singh Management Faculty, under whose eminent guidance and consent

support, I could complete my project. He provided me all the needed all logical aspects, ideas

and suggestions for completing the project. I would also like to express my gratitude to our

respected Director sir Mr. Umesh Sharam helping me in my research project.

Last but not the least, my sincere thanks to my parents and friends directly or indirectly who

helped me to bring this project into the final scale.

RAMINDER KAUR

PREFACE

A Project Work is a mandatory requirement for the Masters Degree of Business Administration.

In order to achieve tangible, positive and concrete results, the classroom knowledge needs to be

effectively wedded to the realities of the situation existing outside the classroom. On this

analogy, the students of management of Punjab Technical University are given Research Project

in 4th semester so that they can be trained in well-effective manner.

I have been given a research project on “STRESS MANAGEMENT AMONG BANK

EMPLOYEES”. The main objective of this project is to find the stress among bank employees

This Research Project not only broadens horizons but also helps to grasp the various inerrancies

of the business.

This project report reflects the knowledge and an experience gained by me during my project

research

INDEX

Serial

No.

Particulars Page No.

1 INTRODUCTION 1-13

2 REVIEW OF LITERATURE

14-19

3 OBJECTIVES 20

4 RESEARCH METHDOLOGY 21-22

5 AVERAGE DIMENSIONS FOR GOLD GYM 23

6 AVERAGE DIMENSIONS FOR TALWALKER

GYM

24

7 ANALYSIS FOR GOLD GYM 25-29

8 ANALYSIS FOR TALWALKER GYM 30-34

9 COMPARATIVE ANALYSIS BETWEEN

TALWALKER AND GOLD GYM

35-39

10 FINDINGS AND CONCLUSION 40

11 BIBLIOGRAPHY 41-42

12 APPENDIX 43-50