100 Quotes on HR- “Employment Brand”

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B R A N D E M P L O Y M E N T HR Quotes 100 0

Transcript of 100 Quotes on HR- “Employment Brand”

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HR Quotes 100

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45 - 52

General

Employment Value Proposition

Options

Customer

Culture

Social Media

Precautions

Competitive Advantage

2 - 44

53 - 62

63 - 67

68 - 76

77 - 90

91 - 93

94 - 101 1

“A word is a word, and a picture is worth a thousand… but a brand is worth

a million.”

Tony Hsieh, Zappos 2

3

“ If the reputation of a company ’ s products and services is its face, the

talent brand is its heart and soul”

Hank Stringer & Rusty Rueff

4

“Employer branding is defined as a comprehensive concept to design

internal and external employer image with the intention to ameliorate the

perception of the company as a preferred employer by existent and future

employees”

Ambler & Barrow

5

"that the talent brand builds over time and it can engender the same feelings

of desire and dreams that a compelling product message brings to life. It

can bring tremendous loyalty and, through word of mouth, more traffic to

your door.”

Rueff & Stringer

6

“It is the meaning and the promise that lie behind their daily efforts that give

their jobs a deeper resonance and compel commitment. … you offer them

this meaning and promise through branding.”

Libby Sartain

7

"To the extent the employer brand is internalized, new employees are likely

to be more committed to achieving the goals of the organization, more

committed to the organization in general and less likely to withdraw from the

organization."

Crystal M. Harold & Kevin P. Nolan

8

"Every brand evolves over time. Keep your messaging fresh and new. Each

year, HR should plan and carry out repackaging and messaging to keep

the message exciting and fun."

Libby Sartain

9

"Successful internal branding must involve all constituencies. Involve

marketing, public relations, advertising, corporate communications, talent

acquisition, learning and development, compensation and benefits,

facilities, and any other group that delivers products, experiences, or

amenities to employees."

Libby Sartain

10

"Employees make or break the company’s brand and, ultimately, the

company’s results."

Libby Sartain

11

“Efficient employer branding requires innovative methods of personnel

market research to control and target the employer attractiveness.”

Stephan Erlenkaemper Christian von Thaden

12

"Simply developing a catchy PR campaign is not enough to make an

effective employer brand."

Anne M. Bogardus

13

“An effective employer brand that accurately portrays the organization

culture benefits the organization in any economic climate. During times of

economic growth when high-quality employees are in great demand, the

brand both attracts and retains them. In an economic downturn, the brand

becomes a vehicle for fostering communication and improving morale.”

Anne M. Bogardus

14

"Becoming a better place to work is not easy."

L. Branham & M. Hirschfeld

15

“Packaging of all human resources programs and initiatives under a

specific, integrated set of symbols and key messages to communicate. HR

branding establishes a consistent “image” the organization portrays to its

employees and prospective employees.”

WorldatWork

16

"There are two critical areas of alignment. The first is the alignment between

the organization brand and talent brand. The other alignment is that between

the talent brand and the organization ’ s selection and development

processes."

Rob Silzer and Ben E. Dowell

17

"For years branding has been a core concept in product marketing for

winning customers in a crowded marketplace. The emergence of branding

in the employment context seems like such a natural line extension it is

surprising that the jump from product to people took so long."

Rob Silzer and Ben E. Dowell

18

"Employees seek to work for organizations just as customers seek to do

business with them: when they feel that the organization offers what they

desire."

Edward E. Lawler III & Christopher G. Worley

19

"For an organization to recruit effectively, its brand needs to be known and

understood."

Edward E. Lawler III & Christopher G. Worley

20

"Built-to-Change Strategy: Have a B2Change Employer Brand."

Edward E. Lawler III & Christopher G. Worley

21

"In addition to discouraging bad applicants, having a strong brand can

serve to attract individuals who otherwise wouldn’t apply for the job."

Edward E. Lawler III & Christopher G. Worley

22

"Every organization needs to develop its own leadership brand; no formula

exists to indicate what is right."

Edward E. Lawler III & Christopher G. Worley

23

"Having a clearly identified leadership brand can be a powerful factor in

helping attract, retain, and motivate the right leaders and employees."

Edward E. Lawler III & Christopher G. Worley

24

"If their employer brand is boring and unattractive, so too will be their talent

and performance."

Edward E. Lawler

25

"Every organization is known for certain things when it comes to how it treats

its employees. This “ employer brand ” is a key part of what attracts talent to

a company."

Edward E. Lawler

26

"An employer brand is an intangible. However, many tangible practices and

behaviors contribute to it."

Edward E. Lawler

27

"Having an employer brand attracts applicants because of the values that

are congruent between the employee and employer."

Ken Carrig & Patrick M. Wright

28

"Employees who are thought leaders outside the company improve the

company brand and the employee’s own personal brand."

Reid Hoffman & Ben Casnocha

29

"In sum, the more a corporate alumni network strengthens the company’s

brand, the easier it becomes to leverage that network for hiring, network

intelligence, and customer referrals."

Reid Hoffman & Ben Casnocha

30

"Alumni Are Brand Ambassadors."

Reid Hoffman & Ben Casnocha

31

"And who better to “sell” the opportunity to work for your company than a

passionate champion of your brand."

Ted Coiné and Mark Babbitt

32

"You can let all of your employees be your brand ambassadors, not just the

marketing or PR department. And they can be brand ambassadors both

inside and outside the office."

Tony Hsieh, Zappos

33

"By sharing a common belief system, Zappos employees become the

unified brand to the world. (As an aside, I’m always amused by people who

say, “Zappos must be a cult!” In some ways, it is. But if a cult revolves

around making people happy, I’ll sign up anytime.)"

Tony Hsieh, Zappos

34

"We can, by choice, help inform, educate, and teach people about what we

do, what the business stands for, and how we plan to change their lives in a

positive way."

Ted Coiné and Mark Babbitt

35

"if we engage employees, customers, and prospective customers in

meaningful dialogue about their lives, challenges, interests, and concerns,

we can build a community of trust, loyalty, and— possibly over time— help

them become advocates and champions for the brand."

Ted Coiné and Mark Babbitt

36

"In fact, it is quite simply impossible to build an engaged customer base,

inspire loyalty among vendors, and generate an attractive employer brand

without engaged, passionate employees serving as a strong foundation."

Ted Coiné and Mark Babbitt

37

"let’s review what happens when both customers and employees are

actively engaged: high loyalty and maximum effort. In the Social Age, then,

it’s a brand’s responsibility to create that culture. And, as we’ve seen, when

that culture exists, magic happens."

Ted Coiné and Mark Babbitt

38

“In the old world, you devoted 30 percent of your time to building a great

service and 70 percent of your time to shouting about it. In the new world,

that inverts.”

Jeff Bezos

39

"Our new brand sends a 360 degree message," "It starts with our employee

audience and extends to everyone we work with and work for”

Carly Fiorina (HP)

40

"We didn't know it was a brand. . . It became a brand when real business

people told us it was a brand."

Jerry Yang, Yahoo

41

"I spoke of employees as the company’s primary assets. I said that if P&G

served more consumers better, if it innovated with its brands and products, its

business models and work systems, and if we worked together more

productively, then the company would grow and prosper and continue to be

a preferred place of employment."

A. G. Lafley

42

"Microsoft, Wal-Mart, and Johnson & Johnson also have enormous

“employee brands,” which is to say, their people get a real credential just by

working there for a few years. Even putting my biases aside, GE is also in

this category."

Jack Welch, Winning

43

"In today’s transparent job market, employment brand and employee

engagement have become synonymous."

Josh Bersin

44

"Every employee can affect your company’s brand, not just the front-line

employees that are paid to talk to your customers."

Tony Hsieh, Zappos

45

“companies have begun to distill their employment value proposition into a

shorter, punchier, and more provocative “ employment brand ” : a simple

phrase or statement that creates a compelling argument to consider an

organization for employment”

Leslie W. Joyce

46

"Link all your messages to powerful one- or two word messages. Southwest

used Freedom. Yahoo! chose Life Engine."

Libby Sartain

47

"In its simplest form, an employment brand is a “ tag line ” of sorts that grabs

the job seeker ’ s attention and compels him or her to consider the

employer."

Rob Silzer and Ben E. Dowell

48

"Capturing the employment value proposition in a memorable employment

brand that states simply what makes your organization a great choice."

Rob Silzer and Ben E. Dowell

49

"In actuality, the employment brand and the marketing campaign that

supports it are the embodiment of the employment value proposition."

Rob Silzer and Ben E. Dowell

50

"The employment value proposition, the employment brand, and all

supporting recruiting material are the foundation of an employment

marketing campaign, whose purpose is to put the employer front and center

with the talent it seeks."

Rob Silzer and Ben E. Dowell

51

"it is critical that the employment brand flows from the employment value

proposition and authentically reflects the organization, the work, and the

experiences of the organization ’ s employees."

Rob Silzer and Ben E. Dowell

52

"Employers now need to know and understand what is important to today ’ s

workforces and reflect that in their employment value proposition."

Rob Silzer and Ben E. Dowell

53

"Your Culture Is Your Brand"

Tony Hsieh, Zappos

54

"Total Reward strategy is a key element of the brand. Based on the TR

philosophy, a carefully crafted TR strategy reinforces the brand."

Anne M. Bogardus

55

"an employee survey can be conducted to find out whether current

employees perceive the organization the way the brand portrays it."

Anne M. Bogardus

56

"The portal can be an important tool for creating the employee brand.

Employment brands give prospective employees an image or impression

of what it would be like to work for the firm."

Hal Gueutal & Cecilia Falbe

57

"Progressive-thinking organizations understand the power of tying

recognition to corporate and HR strategies. Indeed, these programs can

play a pivotal role in enhancing the employer’s brand and promoting the

organization as an employer of choice."

D. Jensen, T. McMullen & M.Stark – Hay Group

58

"Intangible rewards can be core to employee branding."

D. Jensen, T. McMullen & M.Stark – Hay Group

59

"Recognition programs can also reinforce desired behaviors and work

cultures that can enhance the employer’s brand and promote the

organization as an employer of choice."

D. Jensen, T. McMullen & M.Stark – Hay Group

60

"Companies with a well - integrated HR strategy use such investments to

improve the company ’ s employment brand by promoting these benefits

during the recruitment process and strongly linking benefits with talent

acquisition."

Rob Silzer & Ben E. Dowell

61

"The brand also should be featured on the company’s website, with videos

that show employees talking about what it is like to work for the organization

and what the brand means to them."

Edward E. Lawler III & Christopher G. Worley

62

"There’s a lot of buzz these days about “social media” and “integration

marketing.” As unsexy and low-tech as it may sound, our belief is that the

telephone is one of the best branding devices out there."

Tony Hsieh, Zappos

63

"the HR function partners actively with the marketing function in creating an

employment brand that is consistent with and reinforces the customer

brand."

H. Rao & R. Dewar

64

"The mission of the HR department ought to be to synchronize the

employment brand with the customers’ brand."

H. Rao & R. Dewar

65

"In fact, many corporations brand their workforce as part of their marketing

campaigns to attract not only the right talent, but also to attract business and

consumer buyers."

Patricia A. K. Fletcher

66

"Developing an effective employer brand not only can attract the right

employees, it can also attract customers."

Edward E. Lawler

67

"Just as customers make the final decisions about the usefulness of your

company’s products and services, the employees determine whether you

have developed an employer brand."

Ken Carrig & Patrick M. Wright

68

"the heart of building a market-focused culture is to create an employment

brand that is consistent with the customer brand."

H. Rao & R. Dewar

69

"We have learned that brand and culture must correlate."

Jac Fitzenz

70

"employer brand is built upon a set of management practices that create

and reinforce the culture that treats people as the most important asset and

consequently builds distinctiveness around this asset."

Ken Carrig & Patrick M. Wright

71

"A culture that fosters growth and innovation, employs effective leaders, and

has a good product is more likely to evoke total employer brand

commitment."

Ken Carrig & Patrick M. Wright

72

"Building an employer brand attracts and retains the right kind of people to fit

your organization’s culture and strategy and aligns your employees’ work

experience with your customers’ valued outcomes."

Ken Carrig & Patrick M. Wright

73

"We thought that if we got the culture right, then building our brand to be

about the very best customer service would happen naturally on its own."

Tony Hsieh, Zappos

74

"Over time, as we focused more and more on our culture, we ultimately

came to the realization that a company’s culture and a company’s brand

are really just two sides of the same coin."

Tony Hsieh, Zappos

75

"What’s the best way to build a brand for the long term? In a word: culture."

Tony Hsieh, Zappos

76

"At Zappos, our belief is that if you get the culture right, most of the other

stuff—like great customer service, or building a great long-term brand, or

passionate employees and customers— will happen naturally on its own."

Tony Hsieh, Zappos

77

"Social media engagement can translate into bottom line results."

Reid Hoffman & Ben Casnocha

78

"Spending money on advertising campaigns can drive awareness, but buzz

emerges from grassroots interest, especially on social media. Corporate

alumni can help in this regard, especially if they outnumber a firm’s current

employees."

Reid Hoffman & Ben Casnocha

79

"Push for policies that allow employees to build their personal brands and

establish thought leadership. This is not to say that a CEO should order

every employee to start tweeting; mandatory brand building will rankle the

employee and seem inauthentic to external audiences."

Reid Hoffman & Ben Casnocha

80

"this is less about media and more about understanding what it means to

lead in the Social Age— less to do with campaigning and more to do with

engaging."

Ted Coiné and Mark Babbitt

81

"In other words, if you’re a global brand— or a brand considering a global

presence— the social party has just started."

Ted Coiné and Mark Babbitt

82

"companies that fail to adapt to the Social Age are losing control with yet

another group coming into power: employees."

Ted Coiné and Mark Babbitt

83

"Four words that sum up the secret to social success: More social. Less

media."

Ted Coiné and Mark Babbitt

84

"The organizations really putting social to good use— and the champions

who represent their brands— are not broadcasters. They mentor. They

advise. They blog. They build relationships."

Ted Coiné and Mark Babbitt

85

"as a self- funded, lean start- up— generate the required passion for the

company’s mission and enough traction for the brand to survive with virtually

no advertising dollars allocated in the budget."

Ted Coiné and Mark Babbitt

86

"We knew right then that IBM fully understands the value that [Social +

Mobile + Cloud + Big Data + Analytics] provides a brand fully immersed

in the Social Age."

Ted Coiné and Mark Babbitt

87

"It’s more than just hiring. Among the first, and most important, tasks of social

recruiting? Branding."

Ted Coiné and Mark Babbitt

88

"Social allows us to connect in a way a television commercial, display ad,

or job posting simply can’t. Social is branding, just like traditional

advertising— it’s just more human."

Ted Coiné and Mark Babbitt

89

"Another aspect of social recruiting that early- twenty- first- century recruiting

best practices can’t touch: attracting the passive candidate."

Ted Coiné and Mark Babbitt

90

"Social recruiting, by definition, is also employer branding, PR, a

demonstration of expertise, an ongoing discussion of your culture and

mission, long- term relationship building, and much more."

Ted Coiné and Mark Babbitt

91

"If you begin your branding process by declaring an “aspirational brand”

without aligning it with the reality of employees’ daily work experience, you

are in danger of writing a check your culture can’t cash."

L. Branham & M. Hirschfeld

92

“… make sure it delivers what it promises. If it doesn’t, new employees will

quickly become disengaged and leave.”

L. Branham & M. Hirschfeld

93

"If the company is good, employees will say so. If not, they’ll say that, too."

Ted Coiné and Mark Babbitt

94

“Employer branding is one fruitful avenue for organizations to establish the

value they offer employees and to differentiate themselves from competing

firms”

Crystal M. Harold & Kevin P. Nolan

95

"If the employer has differentiated its organization as an employer of choice

with a clearly defined message about the benefits of working there, then

attracting the quality of candidates desired by the organization becomes

less difficult."

Anne M. Bogardus

96

"At the core, an effective brand has a clear, compelling, and consistent

promise so that in a crowded and noisy employment market, a meaningful

message of differentiation can be heard."

Rob Silzer and Ben E. Dowell

97

"if an HC - centric organization is trying to achieve competitive advantage

through technical leadership, then the brand needs to emphasize that the

company is a good place for techies to work."

Edward E. Lawler

98

"The right employer brand is a critical asset and a competitive advantage

for an HC - centric organization."

Edward E. Lawler

99

"A strong employer brand clearly identifies the organization as an attractive

place to work for individuals who want to — and can — be a source of

competitive advantage."

Edward E. Lawler

100

"Even today, our belief is that our Brand, our Culture, and our Pipeline are the

only competitive advantages that we will have in the long run. Everything

else can and will eventually be copied."

Tony Hsieh, Zappos

101

“those organizations that successfully develop, market, and maintain

attractive employer brand images will move one-step closer to winning the

talent war”

Crystal M. Harold & Kevin P. Nolan

102

Useful resources related to HR – “Employment Brand”

• EBI - 2014 Employer Branding Global Trends Study Report • Brandemix - Employer Branding Survey Results 2014 • RBL - Growing Your HR Brand - Take a Brand Quiz

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