10 reasons why tour operator software implementation fails
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Transcript of 10 reasons why tour operator software implementation fails
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#10 reasons why tour operator software implementation fails
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?Have you ever wondered why software
implementation fails?
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?Have you ever been afraid of buying a travel
software because of the possibility it might not work, having spent your money on nothing at
the end?
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Problem:
Spending large sum of money on travel software that fails to implement in their business routine.
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#1Weak support and organization coming from the Management
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The successful implementation start and ends at the ”top”!
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#2Improperly defined goals of the
project
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Give employees time to accept the change and create goals
that are SMART!
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#3Poor research of travel software and
not knowing what it’s all about
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Prepare yourself by reading different materials (articles, blog posts, news portals)!
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Invest the time in finding the best solution for their business process and make an effort to study different software systems!
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#4Buying a system that isn’t good for
your business process
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Poor selection of travel software that does not fit the organization’s requirements can cost you 10 times more.
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That’s because:
a) You are trying to get the system at the lowest price possible
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b) You don’t know what your employees need and are basing your decisions on what you see on random web sites
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c) You’re in a hurry to buy the first piece of software you found on the internet
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d) You’re not including employees in the process of selecting a travel
software solution
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#5Lack of involving employees and not
defining project manager
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Engaging employees enables them to get acquainted with processes, work responsibilities and organizational activities!
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#6Poor information flow and
communication
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Interaction of all parties involved is crucial!
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#7Unrealistic expectations from your employees and the system itself
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Give your implementator time to adjust all changes wanted and don’t rush them with
questions like
„Is it ready yet?“
or
„Are you finished, do it ASAP!“
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Asking for too many customizations right away can postpone the project deadline and cost even more...
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#8Not following the timeline plan or insisting
on your own timeline plan
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Don’t find excuses to miss out on meetings!
Send needed documents and information!
Respond to emails!
Don’t have huge gaps between trainings!
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Trying to change the plan because you think that you want to sell something tomorrow is
BAD...
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#9Missing out on trainings or not having
trainings
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Forcing employees to stay late in the office and listen carefully
during training meetings is a
questionable idea (!?)
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Be careful that the software vendor company offers proper trainings!
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#10Not taking the time to upload data
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Prolonging the upload makes it even worse!
Plan your actions!
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Your employees will forget what they learned on the
trainings.
You’ll need to pay for the trainings once again!
The goal is: START USING THE SYSTEM!
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YES, we do create, advise, educate, train, provide and implement integrated comprehensive business
solutions based on information technologies!
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Know more about us!Blog article „10 reasons why tour operator software implementation fails”: http://blog.itravelsoftware.com/2014/02/10-reasons-why-tour-operator-software-implementation-fails/
Find us on Facebook: https://www.facebook.com/itravelsoftware
Visit how iTravel Software can help you implement your travel software change: http://www.itravelsoftware.com/
Try iTravel Software for FREE: http://www.itravelsoftware.com/en/order.aspx?naruci=1