10 obc bank

67
PREFACE I am pleased to present the project report on "Employment Opportunity for management Student in the Banking Sector” before my respected readers. It is a humble attempt from my part to judge consumer behavior for the effectiveness of existing and self designed ad- copy of Spices. This study deals with a number of topics, which will help the reader understand and learn how consumers make consumption decisions regarding Spices. Language of the report is simple and lucid. Attempts have been made to arrange the subject matter in a systematic and well-knit style. Efforts have also been made to deal with all topics precisely and gently. I express thanks to all those prolific teachers and experts of management whose theories and ideas have been incorporated in this project report. Despite of this it is very difficult to be perfect to the core and mistakes do creep in for which I extend my apology and carve the hospitality of the readers to point them out. Their criticism and suggestions for the improvement in future are welcomed.

Transcript of 10 obc bank

Page 1: 10 obc bank

PREFACE

I am pleased to present the project report on "Employment Opportunity

for management Student in the Banking Sector” before my respected

readers. It is a humble attempt from my part to judge consumer behavior

for the effectiveness of existing and self designed ad-copy of Spices.

This study deals with a number of topics, which will help the reader

understand and learn how consumers make consumption decisions

regarding Spices.

Language of the report is simple and lucid. Attempts have been made to

arrange the subject matter in a systematic and well-knit style. Efforts have

also been made to deal with all topics precisely and gently.

I express thanks to all those prolific teachers and experts of management

whose theories and ideas have been incorporated in this project report.

Despite of this it is very difficult to be perfect to the core and mistakes do

creep in for which I extend my apology and carve the hospitality of the

readers to point them out. Their criticism and suggestions for the

improvement in future are welcomed.

SHOBHA DUBEY

Page 2: 10 obc bank

ACKNOWLEDGEMENT

Preparing a project of this nature is an arduous task and I was fortunate

enough to get support from a large number of persons. Iwish to express

my deep sense of gratitude to all those who generously helped in

successful completion of this report by sharing their invaluable time and

knowledge.

It is my proud and previledge to express my deep regards to Respected

Mr. Anand Tiwari, Head, Faculty Of B.B.A. Department, Govt. Autonomous

Girls P.G. College of Excellence Sagar for allowing me to undertake this

project.

I feel extremely exhilarated to have completed this project under the able

and inspiring guidance of Mrs. Shikha Urmil Khan He rendered me all

possible help and guidence while reviewing the manuscript in finalising the

report.

I also extend my deep regards to my teachers, family members, friends

and all those whose encouragement has infused courage in me to

complete the work successfully.

SHOBHA DUBEYB.B.A. VTH SEM

Page 3: 10 obc bank

CERTIFICATE

Date:

The project report titled “EMPLOYMENT OPPRORTUNITY FOR

MANAGMENT STUDENT IN THE BANKING SECTOR” has been

prepared by Miss. SHOBHA DUBEY, , under the guidance and supervision

of MRS. SHIKHA URMIL KHAN, for the partial fulfillment of the degree of

B.B.A.(Hon).

Signature of the Signature of Signature of

Supervisor: Head of the the examiner

Department:

Page 4: 10 obc bank

DECLARATION BY THE CANDIDATE

Date:

I declare that the project report titled “EMPLOYMENT OPPRORTUNITY

FOR MANAGMENT STUDENT IN THE BANKING SECTOR – OBC

BANK” is my own work conducted under the supervision of MRS. SHIKHA

URMIL KHAN Department Of Business, Management, Faculty Of B.B.A.

Department, Govt. Autonomous Girls P.G. College of Excellence. To the

best of my knowledge the report does not contain any work, which has

been submitted for the award of any degree, anywhere.

MISS SHOBHA DUBEY5TH SEM.

Page 5: 10 obc bank

TABLE OF CONTENTS Preface

Acknowledgment

Declaration

Certificate

1. Introduction of OBC Bank

Indian Financial System

Genesis of OBC Bank

2. History

3. Objective of the Study

4. Function

5. Operational Policies

6. Milestone of OBC Bank

7. Subsidiaries of OBC Bank

8. Share Holding of Bank

9. Management and organizations

10. Future Strategy

11. Research methodology

12. Objective of the Report

13. Training and Placement Opportunities BBA

14. Selection Process of OBC Bank

15. Limitation

16. Conclusion

17. Bibliography

18. Questionnaire

Page 6: 10 obc bank

INTRODUCTION OF OBC BANK

Oriental Bank’s Banking Services have been launched to maximize the

customer satisfaction. The Oriental Bank’s iBanking Services are available

to all the customers of bank branches under Centralized Banking Solution

(CBS). The authorized customers can view their various accounts Anytime

(24*7) and Anywhere. iBanking Services are offered Free of Cost to the

Customers and can be availed by any Saving/ Current/ CC/ OD account

holders. Only Query based facilities shall be provided to Jointly operated

Savings/ Current/ OD/ Company accounts. Transaction facility shall not be

provided for such accounts. The iBanking URL is www.obconline.co.in

If you are using Oriental Bank’s iBanking for the first time and you have

received both the user-id & password, follow the steps given below for

login successfully:

Step 1: Logon to the internet and visit the website www.obcindia.co.in and

click on the Oriental Bank’s iBanking Link or visit the website

https://www.obconline.co.in. 

Step 2: Enter your user-id and sign-on Password to authenticate yourself.

Step 3: It is mandatory for you to change the passwords (Both Login and

Transaction passwords) allotted to you. You need to first type in the

Password given in the mailer to do so. 

Step 4: Enter the new password of your choice and confirm it by retyping

it.

Page 7: 10 obc bank

Step 5: Click on ‘UPDATE’ to confirm the change. Message confirming the

same will be displayed on the screen. Subsequent password changes can

be down using Customise >> Change password option.

Step 6 : You need to browse through various options as per choice & in

case of any transaction viz Fund Transfer etc, you need to enter your

transaction password to authenticate the transactions.

You can now continue using Oriental Bank’s i Banking - the most

comprehensive, safe and easy way to access your account.

-

Page 8: 10 obc bank

OBJECTIVES OF THE STUDY

To know how to face the problem of corporate world.

To face original market situations and to gain real marketing

experience.

To enhance the knowledge and skills by working in particular company.

To apply the theoretical knowledge in corporate sector.

To collect information of other life Insurance Companies.

To face the problem of corporate world and tackle them in polite way.

To educate the customers about facilities provided by Oriental Bank of

commerce

To get suspect convinced and convert into Prospect.

Page 9: 10 obc bank

INDIAN FINANCIAL SYSTEM

IFSC or Indian Financial System is an alpha-numeric code that uniquely

identifies a bank-branch participating in the NEFT system. This is a 11 digit

code with the first 4 alphabetic characters representing the bank, and the

last 6 characters (usually numeric, but can be alphabetic) representing the

branch. The 5th character is 0 (zero). IFSC is used by the NEFT system to

route the messages to the destination banks / branches.[1]

NEFT is a system that functions across the nation and allows all

individuals, firms and corporate to transfer funds, via an electronic

medium, from any bank to a individual, firm and corporate holding a bank

account in any bank in the country, which is under the scheme. To be a

part of the NEFT network the bank has to be NEFT-enabled. NEFT

functions in hourly batches, which are from 9am to 7pm on weekdays and

9am to 1 pm on Saturdays. People who don’t have any bank account(walk-

in customers) can also avail services of the banks under the NEFT

scheme, however their money transfers are restricted to Rs 50,000 per

transaction and they have to submit complete information about

themselves. The NEFT scheme allows one way transfer of money, across

the border of India and Nepal which is known as the Indo-Nepal

Remittance Facility Scheme. A person from India can easily transfer funds

to any NEFT enabled bank in Nepal, wherein it is not necessary for the

other party to have a bank account with a bank in Nepal. The transaction

takes place in Nepalese currency (Rupees). However, the limit of such a

transaction is Rs. 50,000.

Page 10: 10 obc bank

WORKING OF NEFT The individual, firm or corporate who intends to

begin the process of transferring funds needs to fill in an application form

which contains details about the beneficiary (name of the beneficiary,

name of the bank in which he holds an account, account number, IFSC,

etc) and the amount involved. The originator allows his bank to debit funds

from his account and transfer them to the receiver’s account. Certain

banks also provide this service through their ATMs as well as through

online transactions. The second step is where the originator banks sends a

message to the NEFT Service Centre which is then forwarded to the NEFT

Clearing Centre. The job of the Clearing Centre is to sort the funds

according to the destination of the banks and also enters transactions into

the books of accounts regarding the amount received by the originator

banks and the amount to be remitted to the destination banks. The

destination banks then receive the message from the Clearing Centre and

forward the credit to the beneficiary customer’s account.

Bank-wise list of IFSCs is available with all the bank-branches participating

in NEFT. List of bank-branches participating in NEFT and their IFSCs is

available on the website of Reserve Bank of India at  All the banks have

also been advised to print the IFSC of the branch on cheques issued by

branches to their customers. For net banking customers many banks have

enabled online search / pop-up of the IFSC of the destination bank branch.

-

Page 13: 10 obc bank
Page 14: 10 obc bank

HISTORY

Oriental Bank of Commerce made a beginning under its Founding Father,

Late Rai Bahadur Lala Sohan Lal, the first Chairman of the Bank. Within

four years of coming into existence, the Bank had to face partition.

Branches in the newly formed Pakistan had to be closed down and the

Registered Office had to be shifted from Lahore to Amritsar. Late

lala Karam Chand Thapar, the then Chairman of the Bank, in a unique

gesture honoured the commitments made to the depositors from Pakistan

and paid every rupee to its departing customers

The Bank has witnessed many ups and downs since its establishment.

The period of 1970-76 is said to be the most challenging phase in the

history of the Bank At one time profit plummeted to Rs.175, that prompted

the owner of the bank, the Thapar House, to sell / close the bank. Then

employees and leaders of the Bank came forward to rescue the Bank. The

owners were moved and had to change their decision of selling the bank

and in turn they decided to improve the position of the bank with the active

cooperation and support of all the employees. Their efforts bore fruits and

performance of the bank improved significantly. This was the turning point

in the history of the bank.

The bank was nationalized on 15th April, 1980. At that time total working of

the bank was Rs.483 crores having 19th position among the 20

nationalised banks. Within a decade the bank turned into one of the most

efficient and best performing banks of India.

The bank has progressed on several fronts crossing the Business Mix

mark of Rs 2 lacs crores as on 31st March 2010 making it the seventh

largest Public Sector Bank in India, achievement of 100% CBS, reorienting

of lending strategy through Large & Mid Corporates and establishment of

new wings viz., Rural Development and Retail & Priority Sector. The Bank

Page 15: 10 obc bank

has to its utmost credit lowest staff cost with highest productivity in the

Indian banking industry.

Chairpersons

The Chairpersons (CMD)of the banks were as under: Sl No Name Period

1. Karam Chand Thapar 1946 to 1961

2. L. M. Thapar 1961 to 1969

3. R. P. Oberoi 1973 to 1976

4. M. K. Vig 1976 to 1983

5. P. S. Gopalakrishnan1984 to 1988

6. S. P. Talwar 1988 to 1990

7. S. K. Soni 1990 to 1996

8. Dalbir Singh 1996 to 2000

9. B. D. Narang 2000 to 2005

10. K. N. Prithviraj 2005 to 2007

11. Alok Kumar Misra 2007 to 04/08/2009

12. T. Y. Prabhu 2009 to jan 2011

13. Nagesh Paidah jan 2011 onwards

Page 16: 10 obc bank

Overview

The bank offers features such as internet banking, phone banking NRI

banking etc. However, it does not allow online banking access from

outside India.

The Bank has launched yet another people's participation in the planning

process at grass root level essentially to tackle the maladies of poverty.

The Grameen Projects venture aims to alleviate poverty plus identify the

reasons responsible for the failure or success.

OBC is already implementing a GRAMEEN PROJECT in Dehradun District (UP)

and Hanumangarh District (Rajasthan). Formulated on the pattern of the

Bangladesh Grameen Bank, the Scheme has a unique feature of disbursing

small loans ranging from Rs. 75 (US $2) onwards. The beneficiaries of the

Grameen Project are mostly women.The Bank is engaged in providing training to

rural folk in using locally available raw material to produce pickles, jams etc. This

has provided self-employment and augmented income levels thus reforming lives

of rural folk and encouraging cottage industries in rural areas.

OBC launched yet another unique scheme christened 'The Comprehensive

Village Development Programme' on the auspicious day of Baisakhi, the 13th of

April 1997 at three villages in Punjab namely Rurki Kalan (Distt. Sangrur), Raje

Majra (Distt. Ropar) and Khaira Majha (Distt. Jaladhar) and two villages in

Page 17: 10 obc bank

Haryana, namely Khunga (Distt. Jind) and Narwal (Distt. Kaithal). The pilot

launch was a great success. Emboldened by the success, Bank extended the

programme to more villages. At present, it covers 15 villages; 10 in Punjab, 4 in

Haryana and 1 in Rajasthan. The programme focuses on providing a

comprehensive and integrated package providing rural finance to the villagers

with Village Development as its focus, thus contributing towards infrastructural

development and augmentation of income for each farmer of the village. The

Bank has implemented 14 point action plan for strengthening of credit delivery to

women and has designated 5 branches as specialized branches for women

entrepreneurs.

FUNCTION

ESTABLISHMENT OF OFFICE OF BANKING OMBUDSMAN

   

APPOINTMENT & TENURE

1. The Reserve Bank may appoint one or more of its officers in the rank of Chief

General Manager or General Manager to be known as Banking Ombudsmen

to carry out the functions entrusted to them by or under the Scheme.

   

2. The appointment of Banking Ombudsman under the above Clause may be

made for a period not exceeding three years at a time.

   

LOCATION OF OFFICE AND TEMPORARY HEADQUARTERS

1. The office of the Banking Ombudsman shall be located at such places as may

be specified by the Reserve Bank.

   

2. In order to expedite disposal of complaints, the Banking Ombudsman may

hold sittings at such places within his area of jurisdiction as may be

considered necessary and proper by him in respect of a complaint or

reference before him.

   

Page 18: 10 obc bank

SECRETARIAT

  The Reserve Bank shall depute such number of its officers or other staff

to the office of the Banking Ombudsman as is considered necessary to

function as the secretariat of the Banking Ombudsman.

The cost of the Secretariat shall be borne by the Reserve Bank.

FINANCIAL INSTITUTIONS :

Oriental Bank of Commerce

Oriental Bank of Commerce was established in Lahore on 19th February 1943, under

the leadership of its founding Father Late Rai Bahadur Lala Sohan Lal, the first

Chairman of the Bank. After the partition Registered Office of the bank was shifted to

Amritsar. The bank is running projects - Grameen Projects and 'The Comprehensive

Village Development Programme' to provide small loans, self- employment

opportunities are provided to rural folks especially women, a comprehensive and

integrated package providing rural finance to the villagers with Village Development

as its focus. Bank offers services in deposit segment, loans, eZ-Banking- online

education loan, OBC e-shoppe, OBC- net banking, OBC direct trading, etc. and even

offers a facility for online railway ticket booking.

By the end of the financial year 31st March 2007, the bank has opened

63 new branches taking the total to 1273 branches besides 94 extension

counters. 65 extension counters have been upgraded as branch.

Besides this 328 more branches have been brought under Centralized

Banking Solution taking CBS branches to 1128 covering 96% of the

Bank’s business. By the end of FY’07 142 more ATMs were installed /

operationalized taking the total number of ATMs operating to 666.

Page 19: 10 obc bank

OPERATION POLICIES

1.      PRODUCT & BENEFIT:

 

Flexi Fixed Deposit products offer liquidity in the shape of Savings /

Current deposit funds as well as higher returns as are available on fixed

deposit funds. Moreover, there is also an element of flexibility as the

depositor can meet funds requirement without losing the interest, since

transfer of funds to Savings / Current account is made available as an in-

built arrangement whenever required by the depositor.  In nutshell, the

scheme enables a depositor to get returns on his/her funds as a fixed

deposit but at the same time retaining the character of liquidity which is

available in Savings Banks/Current Account.

 2.  ELIGIBILITY:

 

The Scheme is made available at all CBS branches and customer will

have to fulfil following conditions for its availment:

 

a) Customer will have to open an operative Account (Savings or

Current) under the Scheme (Flexi Fixed Deposit), if not maintaining one

already. The Account Opening Form (AOF) shall continue to be the same

as required for SB / CA. While obtaining Account Opening Form, the type

of account will be marked as "FLEXI FIXED" on the AOF itself. The

customer shall not be required to undergo formalities of getting issued

Page 20: 10 obc bank

separate fixed deposit receipts, whenever the funds are transferred from

the Savings bank / Current account under the Auto Sweep.

b) In addition to the Account Opening Form, a Letter of Undertaking

(Annexure II) and acknowledgement for Rules & Regulations (Annexure III)

for carrying out the request for the fixed component of Amount and its

Periodicity will be obtained from the customer (Proformae enclosed).

c) Resident Indian customers shall be eligible to open accounts

under the scheme provided they maintain such account in Savings

Bank/Current Account under specific category as detailed in Annexure I.

d) Flexi Fixed Deposit accounts shall be opened either singly or

jointly.

e) To avail Flexi Fixed Deposit products, Staff, Ex-staff, Pensioners

and Senior Citizens will have to maintain accounts under this scheme.

However, concession in minimum balance requirement and penalty

thereon for not maintaining minimum balance will not be available to these

categories.

 

3.         MINIMUM AMOUNT OF DEPOSIT:

 

In case of new accounts, the initial deposit, as per the respective category

under which the account is proposed to be opened, shall be the pre-

requisite. In case of non-maintenance of minimum Average Quarterly

Balance (as per Annexure I), penalty as specified against each category of

Savings / Current account shall be levied in the account.

 

4.         PERIOD OF DEPOSIT:

 

A deposit under the scheme shall be accepted for a period of 90 days to

five years in flexi saving accounts and for 15 to 45 days in flexi current

accounts. By default, it is 90 days in flexi Saving accounts and 15 days in

flexi Current accounts.

Page 21: 10 obc bank

 

5.         PAYMENT OF INTEREST:

 

The amount invested in the scheme shall attract rate of interest prescribed

by the Bank on domestic Term Deposits from time to time. Simple/

compounded interest shall be booked on quarterly basis but liquidation of

interest will be as applicable for the respective scheme.

Staff / Ex-Staff and Senior Citizens will be entitled for additional rates in

Flexi Fixed Deposits as applicable in Domestic Term Deposits (as

applicable to the category of depositor).

As per the extant rules, no premature payment penalty is levied if the

amount of Single Deposit is up to Rs. 5 lacs. As such the provision of

premature penalty shall be applicable on the amount of reverse sweep in

case the amount held in Flexi Fixed Deposit (from which reverse sweep is

made) is more than Rs. 5 lacs. The remaining balance of the FFD will

continue to earn interest as per normal rate till maturity.

 

6.         AUTO SWEEP (SWEEP - IN):

 

When the balance amount in FFD linked Savings Bank / Current account

shall cross over the minimum balance, the excess, in multiple as

applicable for different categories as per enclosed Annexure I, will be

transferred automatically to Flexi Fixed Deposit account, for the time

period as mandated by the depositor at the time of opening of account

under the scheme.

 

7.         REVERSE SWEEP (SWEEP OUT):

 

Through reverse sweep facility, the amount lying in Flexi Fixed Deposit

shall be available to the depositor whenever there is a requirement of

funds in his / her / their operative account i.e. savings / current account. As

Page 22: 10 obc bank

such, whenever the depositor issues a cheque or uses ATM card and the

available balance in his/her connected Savings/Current Account is not

sufficient, Reverse Sweep will automatically withdraw the required amount

from Flexi Fixed Deposit account and the remaining amount in FFD will

continue to earn the same rate of interest, as agreed upon in the contract.

In such event, the amount from flexi fixed deposit shall be transferred to

his / her / their savings / current account by following the LIFO (last in first

out) method.

 

However, the funds to be transferred as a reverse sweep to Savings

Bank/Current Account will also meet the requirement of maintaining

minimum balance.

 

8.         ISSUANCE OF PASS SHEET (STATEMENT) IN LIEU OF

DEPOSIT    RECEIPTS:

 

In lieu of the regular Term Deposit Receipt, the Flexi Fixed deposit Pass

Sheet shall be made available to the customers maintaining account under

the scheme. A well established arrangement is already in place for

generation and dispatch of this statement to the customers.  COPEC

Secunderabad will issue pass sheet to the customers of all the branches of

the Bank who maintain account under this flexi deposit scheme.  

 

9.         RESTRICTION ON LOAN:

 

No loan / OD in any shape shall be allowed against deposit held in Flexi

Fixed Deposit Scheme.

 

10.       SB Smart Save modified as follows:

•1.      Threshold for transfer to Term Deposit from Savings deposit to be

raised from Rs10,000 to Rs 25,000/

Page 23: 10 obc bank

2. Average quarterly balance to be increased to Rs25,000/

3. RTGS/NEFT to be allowed at 50% concession.

4. Speed Clearing with no charges ( Charges by Clearing House to

be collected)

5. Free ECS debit and Credit

6. Instant credit of outstation cheques upto Rs25,000.

7. At Par collection of Government Cheques.

8. Free SMS facility

9. Free cheque books

10. Minimum sweep out amount to be raised from Rs 1,000/ to

Rs2,000/

11. Sweep in amount is fixed at Rs.5,000/-

Saving Smart Save Gold modified as follows.

1. Threshold for transfer to Term Deposit from Savings deposit is Rs

50,000/

2. Average quarterly balance to be Rs50,000/

3. Free RTGS/NEFT ( Charges by RBI to be collected).

4. Speed Clearing with no charges ( Charges by Clearing House to

be collected)

5. Free ECS debit and Credit

6. Instant credit of outstation cheques upto Rs50,000.

7. At Par collection of Government Cheques.

8. Free Non-cash Transactions under ABB

9. Free SMS facility.

10. Free Cheque books

11. Minimum sweep out amount to be raised from Rs 1,000/ to

Rs2,000/

12. Sweep in amount is fixed at Rs.5,000/-

Current Account Premium Gold

1. Threshold for transfer to Term Deposit from Current deposit raised

from Rs1,00,000/ to Rs 2,00.000/

Page 24: 10 obc bank

2. Average Quarterly Credit Balance increased to Rs.2,00,000/-

3. No Charges for Cheque Books

4. Maximum Limit for Cash Transactions-ABB (Receipts & Payments

combined) - Rs.1 Lac

5. No Charges for Cash Transactions up to Rs.50,000/- Above

Rs.50,000/- - Irrespective of location - Rs.0.75 per thousand or part thereof

for full amount with a minimum of Rs.25/-

6. Non Cash Transactions - No Charges for transactions up to

Rs.2,00,000/-

7. NEFT/RTGS 50% concession

8. Free SMS facility

Page 25: 10 obc bank

MILESTONE OF THE BANK

Commerce Constituted through an Act of Parliament on 11th July. The

Bank transacts all kinds of banking business. 

1993 

- 12,80,000 shares of Rs 10 each already issued & subscribed.

6,00,00,000 shares allotted at a premium of Rs 50 per share to Indian

Financial Institutions. 60,00,000 shares at a premium of Rs 50 per share to

Mutual Funds. 480,00,000 share at a premium of Rs 50 per share to Indian

public. 23,80,000 shares to employees (additional 20,86,200 shares are

taken up). 

1997 

- Two Banks namely Punjab Co-operative Bank Ltd., and Bari Doab Bank

Ltd., were amalgamated with the bank under Government of India

notification on 7th April. 

- Ten branches of these two banks which were taken over re-started their

operations as Oriental Bank of Commerce branches w.e.f. 8th May. 

- The correspondent network of the bank consisting of 138 major banks all

over the world and 27 NOSTRO Accounts enables the bank to meet the

foreign exchange requirements of its clientele. 

1998 

- The Bank had 841 branches, comprising 247 rural branches, 271 semi-

urban branches, 220 urban branches and 103 Metropolitan branches. 

- OBC is also launching credit cards shortly for which it has already tied up

with Master-Card. 

Page 26: 10 obc bank

- Oriental Bank of Commerce (OBC) has become the first public sector

bank in the country to join hands with Citibank to launch OBC co-branded

credit card. The formal agreement to this effect was signed between the

two partners on 27th July. 

- The launch of OBC card provides us access to Citibanks' world class

banking technology and processing expertise which will enable us to

provide better value to our customers. 

- Union Bank of India has launched a new deposit scheme called `Sahaj

Jama Yojana'. 

1999 

- Oriental Bank of Commerce proposes to enter the insurance business in

collaboration with Switzerland-based company, Zurich Re. 

- The bank has set up special branch, asset recovery branch, one each at

Delhi and Mumbai and will also open the same in other parts of the country

in future. 

2000 

- Oriental Bank of Commerce decided to set up a life insurance venture

with a foreign partner. 

- Mr. B.D. Narang has taken over as Chairman and Managing Director, of

the bank with effect from July 17. 

- Mr. B.D. Narang has bagged the Indira Gandhi Rajbhasha Award for the

year 1999-2000 for the Bank's outstanding achievements in

Implementation of Official Language Policy. 

2002 

Page 27: 10 obc bank

-Opens a specialised branch for women entrepreneurs 

-Slashes interest rates on home loans 

-Revises deposit rates 

-Raises Rs 200 crore Tier-II capital through issue of bonds 

-Ties up with Corporation Bank to share each other's ATM network 

2003 

-Cuts domestic term deposit rates 

-Slashes home loan rates by 0.75-pc 

-Approves return of Capital held by Central Govt. 

-Revises interest rates, margins on SSI advances 

-Unveils electronic bill pay service 

-Slashes lending rates for Small Scale Industries (SSI) 

-Joins hands with Infosys Technologies Ltd. and Wipro Ltd. for its

Centralised Banking Solution (CBS) 

-Punjab National Bank (PNB) ties up with Oriental Bank of Commerce

(OBC) to share ATMs 

-Small Industries Development Bank of India (SIDBI) enters into alliance

with the Oriental Bank of Commerce (OBC) to jointly work on projects in

the field of small-scale, infrastructure and service areas 

- Shri Vaidya Devendra Triguna has been appointed as non-official

Director of the Bank 

Page 28: 10 obc bank

-OBC in alliance with MasterCard has launched OBC PrePaid Card 

-The company has launched a housing loan package aimed exclusively at

the salaried class from government, semi-government, public sector and

reputed private sector organisations. 

2004 

-Oriental Bank of Commerce has informed that Shri Karuna Sagar

Principal, Bankers Training College Mumbai has been appointed as a

Director of the Bank in place of Shri B.K. Vasdev, Regional Director,

Reserve Bank of India, Kanpur w.e.f. January 9, 2004. 

-New Holland Tractors ties up Oriental Bank of Commerce 

-Oriental Bank induct Infy, Wipro for implementing IT project 

- The Government of India on August 13 sanctioned the scheme for

amalgamation of the GTB with OCB that came into effect on August 14

2005 

- Oriental Bank of Commerce (OBC) has recovered Rs 100 crore of non-

performing asset (NPAs) of the beleagured Global Trust Bank, which was

merged into it in July, and hopes to recover another Rs 100-150 crore

soon. 

-Government approves the second public issue of the Delhi-based Oriental

Bank of Commerce (OBC). The Rs 2,000-crore issue will bring down

government equity in the public sector bank to 51% from 66% currently. 

- Mr K.N. Prithviraj appointed as the new Chairman and Managing

Director, Oriental Bank of Commerce. 

Page 29: 10 obc bank

- Oriental Bank of Commerce in consultation with all the Book Running

Lead Managers to the issue, has fixed the issue price at Rs 250 per

share. 

-Oriental Bank of Commerce appoints Ms H A Daruwalla as Chairman and

Managing Director upto December 12, 2008 

2006 

-Oriental Bank of Commerce (OBC) has informed that the Bank has signed

the Memorandum of Understanding (MOU) with the IL & FS Investment

Securities Ltd, for providing Online / Offline Share Trading facility for its

customers. 

-Oriental Bank of Commerce (OBC) has informed that the Central Govt.

has appointed Sh. Kamal Bhushan, Chief Manager, of the Bank as Officer

Employee Director on the Board of Directors of the Bank for a period of

three years with effect from Nov 23, 2006 or until his successor is

nominated or till he ceases to be an officer of the Bank whichever is

earlier. 

-Oriental Bank of Commerce has informed that the Central Govt. has

appointed Sh. V Vijayasai Reddy, Chartered Accountants, Chennai, as

part time non official Director under Chartered Accountant category on the

Board of Directors of the Bank for a period of three years with effect from

date of notification (December 14, 2006) and/or until further orders,

whichever is earlier. 

2007 

- Oriental Bank of Commerce has raised its Benchmark Prime Lending

Rate (BPLR) by 75 basis points to 12.50 per cent with effect from February

23. 

Page 30: 10 obc bank

- Oriental Bank of Commerce (OBC) has joined hands with Escorts Ltd, a

tractor manufacturer, for providing retail tractor finance to farmers. 

-OBC - Signing of non-binding MOU to set up a Joint Venture Company for

Life Insurance Business in India 

-OBC signs MOU with IDBI Capital Market Services 

2008 

-Oriental Bank of Commerce (OBC) has appointed Shri. H Rathnakar

Hegde, presently General Manager, Vijaya Bank as Executive Director of

Oriental Bank Of Commerce. 

-Oriental Bank of Commerce has announced that the Central Government

vide notification dated 10 June 2008 has appointed Sumita Dawra as its

nominee director on the board of the bank in place of P Bolina. 

- Oriental Bank of Commerce (OBC) has inducted Sh. Bharat Bhushan

Batra as part-time non-official Directo

SUBSIDIARIES OF BANK

Page 31: 10 obc bank

Canara HSBC Oriental Bank of Commerce Life Insurance Company

Limited provides life insurance products and services. The company offers

unit linked whole life, endowment, pension, child, and limited pay

endowment plans, as well as life pure term plans for individuals. It also

offers group products, such as group term plans designed to cater to

various groups, such as account holders, credit card holders,

depositor/creditor groups, social sector groups, affinity groups, and other

informal groups; and loan protection plans. The company was incorporated

in 2007 and is based in Gurgaon, India. Canara HSBC Oriental Bank of

Commerce Life Insurance Company Limited operates as a subsidiary of

CanaraCanara HSBC Oriental Bank of Commerce Life Insurance

Company Limited provides life insurance products and services. The

company offers unit linked whole life, endowment, pension, child, and

limited pay endowment plans, as well as life pure term plans for

individuals. It also offers group products, such as group term plans

designed to cater to various groups, such as account holders, credit card

holders, depositor/creditor groups, social sector groups, affinity groups,

and other informal groups; and loan protection plans. The company was

incorporated in 2007 and is based in Gurgaon, India. Canara HSBC

Oriental Bank of Commerce Life Insurance Company Limited operates as

a subsidiary of Canara Bank Ltd.

SHARE HOLDING OF BANK

Page 32: 10 obc bank

INVESTOR CENTER

Merchant Banking Division

Oriental Bank of Commerce is registered with Securities and

Exchange Board of India, as Category - 1 Merchant Banker since March 1,

1993. The Merchant Banking Activities are undertaken by its Merchant

Banking Division housed in a separate premises at F-14, IVth Floor,

Competent House, Connaught Place, New Delhi. The Merchant Banking

Division is headed by a Top Executive of the rank of General Manager with

a dedicated team of officials having sufficient exposure and experience in

this line. The Bank offers complete range of activities of category - 1

Merchant Banker as under:

Managing of Public Issue of equity and debt.

Handling Dividend/ Interest warrant issues of Corporates.

Acting as Escrow Collecting Bank of Public Issues.

Monitoring Agency work as per SEBI Guidelines.

Advisory services for projects.

Private placement of securities.

Syndication of Rupee Term Loan.

Corporate Advisory Services relating to Securities Market e.g.

Takeovers, Acquisitions, Disinvestments.

The Bank had made Initial Public Offer of 60 million equity shares of

Rs. 10/- each for cash at a premium of Rs. 50/- per share in October

1994.  Further, the Bank had made Follow-on Public Offer of 58 million

Equity Shares of Rs. 10/- each for cash at a premium of Rs. 240/- per

share aggregating Rs. 14500 million in April 2005.  As a result, the paid up

equity share capital has gone up to Rs. 2505.397 million and the

Government of India's stake in the share capital of the Bank has come

down to 51.09% from 66.48%.

Page 33: 10 obc bank

The Bank has allotted 4,12,21,482 equity shares of Rs.10 each @

Rs.422.11 per share (including premium of Rs.412.11) aggregating to

Rs.17400 million on 29th March.2011 to Government of India on

preferential basis. As such the Paid up capital of the Bank has increased

from 2505.40 million to 2917.61 million raising Govt. of India holding from

51.09% to 58%.

The equity shares of the Bank are under compulsory

dematerialization and 287.81 Million shares have been dematerialized as

on 30th September 2011. The Bank has a large investor base of 1,14,866

shareholders as on 30th September 2011.

Government of India 58.00%

LIC, GIC & subsidiaries 19.24%

Domestic FIs, MFs & Banks 8.37%

FIIs & NRIs 9.92%

Indian Public & Corporate 4.47%

The broad shareholding pattern of the Bank as on 30 th September 2011 is

as under:

The Merchant Banking Division deals with all types of shareholders

complaints and grievances.  M/s.MCS Limited, Delhi has been appointed

the Share Transfer Agent of the Bank for the purpose of dealing with the

shareholders in various matters viz., updation / change of address, non-

receipt of dividend warrant, share certificate etc.  The shareholders may

approach directly either this Division or the Share Transfer Agent for all

types of services relating to equity shares of the Bank.

MANAGEMENT AND ORGANIZATIONS

Management Profile

Page 34: 10 obc bank

.

Chairman and Managing Director

Sh.Nagesh Pydah

Click here to View Profile

Executive Directors

Sh. S.C.Sinha 

Click here to View Profile

Sh. V. Kannan 

Click here to View Profile

Board of Directors

Ms. Sreya Guha

Click here to View Profile

Shri B. Srinivas

Click here to View Profile

Page 35: 10 obc bank

Sh. K.B.R. Naidu 

Click here to View Profile

Sh. K. H. Pandey

Click here to View Profile

Sh. S. S. Shishodia

Click here to View Profile

Sh. K. S. Sreenivasan 

Click here to View Profile

Sh. Chandraprakash Singh

Click here to View Profile

Smt. Abha Chaturvedi

Click here to View Profile

Sh. T. Valliappan 

Click here to View Profile

Sh. P. B. Santhanakrishnan

Click here to View Profile

FURTURE STRATEGY

Page 36: 10 obc bank

Money today has been reduced to zeros and ones. Most of the world’s

‘money’ flows from a paycheck to a bank to a store and then, through the

store’s supply chain, only to be deposited in another business’s account.

Without question, electronic money has helped the world’s economy grow

and prosper. This digitization has contributed to advances like ATMs,

credit cards and online banking. The transformation happening underneath

is far more profound. Unprecedented computing power and advanced

analytics turn oceans of ones and zeros into insights, in real time. Which

means we could have a safer, more transparent and intelligent financial

system for a smarter planet.

We see many of these changes happening in India today. By embracing

Information Technology, banks in India are today servicing customers

better and making forays in previously untapped markets – like rural areas.

Risk reduction, real time application of data and transparency are some of

the benefits that the industry is enjoying today. IBM today remotely hosts

and manages the entire IT infrastructures of small, co-operative banks like

the Madhav Nagarik Sahakari Bank in Rajasthan and the Kurmanchal

Bank in Uttarakhand. This enables the banks to provide services like

Internet banking, mobile banking and ATM facilities to semi-urban and

rural customers, expanding their reach to the most remote corners of the

country.

We also see it happening at the level of national governments. The newly

integrated information system for the Czech Republic Ministry of Finance,

for instance, provides insights to help set monetary policy, and to handle

state budget resources and public finance more efficiently.

We see it helping multiple interconnected institutions. The Operational

Riskdata eXchange Association, a consortium of 52 leading financial

institutions, uses data to help improve statistical modeling, accurately

quantify risk exposure and address regulatory compliance needs. These

changes are exciting, but more are needed. Because the benefits of

smarter finance are clear — for regulators, bankers, investors, companies

Page 37: 10 obc bank

and communities, rich and poor around the world, all of whose prosperity

depends on a money system that is stable, secure and accessible to all.

RESEARCH METHDOLOGY

Page 38: 10 obc bank

ICD Research's ‘Oriental Bank of Commerce - Company Capsule’ is a

crucial resource for industry executives and anyone looking to access key

information about “Oriental Bank of Commerce

ICD Research's ‘Oriental Bank of Commerce - Company Capsule’ reports

utilize a wide range of primary and secondary sources, which are analyzed

and presented in a consistent and easily accessible format. ICD Research

strictly follows a standardized research methodology to ensure high levels

of data quality and these characteristics guarantee a unique report.

Scope

• Identifies crucial company information about ‘Oriental Bank of Commerce’

along with major products and services for business intelligence

requirements.

• Details locations, subsidiaries, affiliates and joint ventures.

• Identifies key competitors as well as key employees to assist with key

business decisions.

• Provides annual and interim financial ratios

Reasons to Buy

• Enhance your understanding of “Oriental Bank of Commerce”.

• Increase business/sales activities by understanding your competitors’ and

customers’ businesses better.

• Recognize potential partnerships and suppliers.

• Qualify prospective partners, affiliates or suppliers.

• Acquire up-to-date company information and an understanding of the

company’s financial health.

OBJECTIVE OF THE REPORT

Page 39: 10 obc bank

1. To promote and develop in India sound and progressive banking

principles, practices and conventions and to contribute to the

developments of creative banking.

2. To render assistance and to provide various common services to

Members and to the banking industry.

To develop and implement new ideas and innovations in banking

services, operations and procedures.

To organize co-ordination and co-operation on procedural, legal,

technical, administrative or professional problems and practices of

banks and the banking industry.

3. To initiate advance planning for introduction of new systems or

services in the banking industry.

4. To collect, classify and circulate statistical and other information on

the structure and working of the banking system.

5. To act as a clearing house for dissemination and exchange of

statistical data, information, views and opinions on the systems,

procedures and practices, and organization and methods of banks

and on the structure, working and operations of the banking system.

6. To explore, plan, co-ordinate and organize detailed surveys on

banking, business, resources, personnel and management

development programmes of banks and the banking industry.

7. To pool together talents and resources available with members and

to organize exchange of expertise and experiences of members for

simplifying forms and procedures, for reducing cost of operations,

for increasing efficiency and productivity and for such other common

purposes as may be necessary or relevant to banks and the

banking industry.

Page 40: 10 obc bank

8. To organize exchange of credit information and opinions, export

information or information and views on any other aspects of

interest to banks or the banking industry.

9. To promote education and knowledge of the law and practice of

banking.

10. To issue periodical newsletters, bulletins or magazines and publish

books, pamphlets or other literature on matters of interest to

members and to the banking industry.

11. To project a good public image of banking as a service industry and

develop good public relations.

12. To promote harmonious personnel relations in banking industry and

to devise ways and means for involving banking personnel in the

endeavours of banks for growth and development of banking and

the economy of the country.

To organize, promote and afford facilities for indoor and outdoor

games, any form of sports, recreation, sports competitions, events,

cultural activities, social activities, fine arts, social meetings,

entertainments and to organize meetings for the above purposes

and to provide for purposes by purchasing, acquiring, taking on

lease, own, hire or otherwise playing fields, grounds, buildings,

pavilions and other facilities.

To give financial assistance to individuals or bodies, from out of its

own funds, or by collection from its members, or from any other

source, and for the purpose of such collection, to accept grants,

donations, etc. in cash or kind from Government, its members, other

organizations, members of the public, etc. and to collect

subscriptions, membership and other fees and to levy fees or

charges for the use of the facilities and to raise funds in any manner

to strengthen the financial position of the Association, from time to

time, for the purpose of providing education, training and facilities

Page 41: 10 obc bank

for imparting basic, advance knowledge and techniques in games,

sports, cultural activities, social activities, fine arts, etc. and to give

donations, technical and other assistance, sports equipments,

sports facilities and expert guidance to organizers for this purpose

whether its members or not and to conduct, organize, participate or

to associate itself in State-Level, Nation, International Tournaments

and competitions pertaining to sports, cultural activities, social

activities, fine arts, etc., held in or outside India.

To found, establish, develop and finance a separate body for the

promotion of objects contained in Clauses n, nn, nnn, and generally,

and to register it as a Society and/or Public Trust, or a Company

under the provisions or relevant Acts, as the case may be.

13. To maintain continuous communications with the representatives of

bank employees, to conduct talks, discussions, and negotiations

with them and to arrive at Settlements.

14. To provide assistance and guidance to members in interpretation

and implementation of Awards, Settlements, etc.

15. To assist, advise and guide all members and the smaller members in

particular on all their needs, difficulties and problems of growth,

development and working.

To act as an agent or a representative of a member or members in

respect of matters connected with any of their operations working or

administration.

16. To maintain close co-ordination and liaison with Reserve Bank of

India, All Financial Institutions, Chambers of Commerce,

Organisations of Banking Industry, Management or Educational

Institutes, Universities and such other Organisations for realizing the

subject and purposes of the Association. 

Page 42: 10 obc bank

17. Generally to do all and any other thing that may be necessary or

relevant for the realization of the objects and purposes of the

Association directly or indirectly. 

18. To carry on publicity for the purpose of educating public opinion with

regard to the scope, importance and activities of the banking

industry, for creative growth and development. 

19. To do all and such other things as are incidental or conductive to the

attainment of any or all of the above objects.

TRAINING AND PLACEMENT OPPORTUNITIES BBA

CAREER PROGRAMS

Page 43: 10 obc bank

C

ar

ee

r

or

ie

nt

e

d

C

o

ur

se

C

o

nt

e

nt

 

The most important factor which has been kept in mind while

designing all the course content is to make it relevant for the

financial services sector’s needs. It not only gives you a broad

overview of the industries in this sector like banking, insurance,

mutual funds, stock markets etc, but also gives in-depth

understanding of different functions. As the course content has

been developed by experienced industry professionals, it prepares

you to readily adapt yourself to the role which you may have to

perform.

Interactive Teaching – Learning Methodology

The teaching-learning process used for the programs is totally

interactive. Distinctive elements of this methodology are case-

Page 44: 10 obc bank

SELECTION PROCESS OF OBCThe People Bank operates an extremely thorough and efficient selection

process to ensure that only the very best candidates are presented to our

clients. The process is detailed below and yields candidates with the right

fit, so that our clients can suitably execute their strategy in accordance with

project timelines.

C

ar

ee

r

or

ie

nt

e

d

C

o

ur

se

C

o

nt

e

nt

 

The most important factor which has been kept in mind while

designing all the course content is to make it relevant for the

financial services sector’s needs. It not only gives you a broad

overview of the industries in this sector like banking, insurance,

mutual funds, stock markets etc, but also gives in-depth

understanding of different functions. As the course content has

been developed by experienced industry professionals, it prepares

you to readily adapt yourself to the role which you may have to

perform.

Interactive Teaching – Learning Methodology

The teaching-learning process used for the programs is totally

interactive. Distinctive elements of this methodology are case-

Page 45: 10 obc bank

1) Resumes are obtained from a variety of sources that include our own

extensive database, internet job boards, job fairs, employee referrals and

direct recruitment.

2) Potential applicants are screened via telephone, in order to confirm their

relevant skills, experience and availability.

3) Applicants are interviewed in-person at one of our offices and are

required to sign off on their understanding and agreement to client

confidentiality, criminal background checks (if considered to be a bona fide

occupational requirement), health & safety, ethics, sexual harassment and

human rights policies, as a condition of their employment contract with The

People Bank. Once complete, the interview process is broken up into 4

separate stages:

Stage 1 – Interview

Our recruiters conduct a chronological review of the applicant’s education

and experience.

Stage 2 – Behavioral-Based Assessment

The applicant participates in a comprehensive behavioral-based

interview to determine their personality type, performance standards,

work habits, reliability, integrity and fit.

Stage 3 – Knowledge & Skills Assessment

Applicant participates in a technical interview that includes a

demonstration of previous abilities, to determine the degree of their

technical aptitude. We also possess assessment capabilities in both

French & Spanish.

Stage 4 – Verification of Employment Requirements

Applicant confirms their understanding and agreement regarding the

job location and if it is suitable for them, their available start date,

Page 46: 10 obc bank

hours or shifts that are required to work, if they have suitable

transportation for the job and the current pay rate being offered.

4) Applicants are given relevant skill-verification tests, to validate the

degree of their technical aptitude, i.e. call centre,Windows, MS Office,

clerical – reading, writing, sorting - ability to follow instructions, manual

dexterity and WHMS.

5) References are checked to verify work experience and work

performance.

6) Criminal background checks and Government security clearances are

performed, where job specifications deem them to be bona fide

occupational requirements.

7) We present the contract offer to the candidate for work on a client

engagement, who subsequently signs off on their acceptance of the

contract terms & conditions. 

8) Conduct customized in-house client orientation for new hires if

applicable.

LIMITATIONS OF THE STUDY

Shortage of time- The main limitation I come across is shortage of

time I have short time to collect data and analyze the problem and

come to the solution.

Page 47: 10 obc bank

Primary data collected totally dependent on the respondents’

view - Data collected from respondents is totally their opinion and it

may be biased in nature and may not represent the truth.

Since the study is wide in nature and can’t be taken for

consideration- The study is big in nature and data collected is only

from Chandigarh and Panchkula people so it can’t be taken into

consideration for whole OBC BANK and its branches.

People were reluctant to join this job, as it doesn’t provide any fixed

salary.

People perceived this profession as a low status profession.

CONCLUSION

The needs of the nation and its people have finally prevailed and

privatization of Oriental Bank of Commerce is now a really towards further

liberalization of the Indian economy. With the opening up of the Industry

Page 48: 10 obc bank

after reforms, private sector operators in collaboration with their overseas

partners are likely to bring in a more professional and focused approach.

Hence, in this millennium, Oriental Bank of Commerce industry is likely to

play an important role in changing the economic landscape of the country.

However the success of the Oriental Bank of Commerce industry will

primarily depend upon meeting the rising expectations of the consumers

who will be the real king in the liberalized Oriental Bank of Commerce

market in future.

BIBLIOGRAPHY

BOOKS:-

1) Marketing Management T. N. Chhabra

2) Marketing Research D.D.Sharma

Page 49: 10 obc bank

3) Marketing Management Philip Kotler

4) Marketing Management - S.A. Sherlekar.

MAGAZINES:-

1) Annual Report of the Company

2) Journals & Catalogues of the company

WEB:-

5) www.google.com

Page 50: 10 obc bank

QUESTIONNAIRE

NAME : INCOME :AGE : SEX :

OCCUPATION : PHONE NO. :

Q1) Entity of your business

a) Sole proprietorship b) Partnership c) Job d) Individual Q2) Since how long you are in this business?

a) Below 10 years b) 10-20 years c) 20-50 years d) More than 50Q3) Your turnover

a) Below 5 lakh b) 5-10 lakh c) 10-25 lakh d) more than 25 lakhQ4) Have you insured yourself?

a) Yes b) No Q5) Which product do you have?

a) Traditional Products b) Unit Linked OBC Bank PlansQ6) If traditional then which product do you have?

a) Cash Bak b) Save ‘n’ Protect c) Smart Kid d) any otherQ7) If Unit linked then which product do you have?

a) Smart Kid b) Life time superc) Life time super pension d) any other Q8) Do you think that your money is growing according to you?

a) Yes b) Noc) Still waiting for the result d) can’t sayQ9) Would you suggest any of your family members, friends and relatives to

go for OBC Prudential?

a) Of Course yes b) Depends on their needs

c) Never

PLACE:_________________

DATE:__________________