10 Eye-Opening Quotes About the Importance of Customer Service
Transcript of 10 Eye-Opening Quotes About the Importance of Customer Service
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Eye-Opening
Customer
Service
Quotes
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“Loyal customers, they don’t
just come back, they don’t
simply recommend you, they
insist that their friends do
business with you.”
- Chip Bell
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“In the world of Internet
customer service, it’s
important to remember your
competitor is only one
mouse click away.”
- Doug Warner
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“Kind words can be short
and easy to speak, but their
echoes are truly endless.”
- Mother Teresa
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“Customer service represents
the heart of a brand in the
hearts of its customers.”
- Kate Nasser
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“Quality is remembered long
after the price is forgotten.”
- Dale Carnegie
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“Customer service shouldn’t
just be a department, it should
be the entire company.”
- Tony Hsieh
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“There is a big difference
between a satisfied customer
and a loyal customer. Never
settle for ‘satisfied’.”
- Shep Hyken
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“It is not the employer who
pays the wages. Employers
only handle the money. It is
the customer who pays the
wages.”
- Henry Ford
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“Although your customers
won’t love you if you give
bad service, your
competitors will.”
- Kate Zabriskie
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“Courteous treatment will
make a customer a walking
advertisement.”
- James Cash Penney